The PhishER interface allows you to see all the report and allows you to automate how it will be handled.

There is a lot there and the automated process seems to take forever and sometimes doesn't seem to finish classifications.

PhishER is allowing my team to report all possible phish emails and giving me a dashboard so I can address it, with a bunch of automation to minimize my timesink.

In combination with the Phish Alert Button is allows us to get notified when a problem email comes in and automatically parses the rest of the emails so that we can focus on the areas that need attention.

Honestly, the entire application is useful. Using the emails you recieve and turning them into phishing emails to further test your organization is a great tool. Maybe a way to automatically block problem emails would be great so that we can just go and review it at a later time.

Automating the reporting process allowing me to focus on actual problems and the rest of my job duties. Also it helps take real world phishing emails that we recieve and use them for further training opportunities.

I like that I am getting feedback from my users about what they are getting while being empowered to quickly act on those emails in an impactful way.

I really wish there could be some advanced way to incorporate PhishER with M365 and Exchange so we could quickly start blocking bad actors.

I no longer spend time researching emails that people report to me. PhishER evaluates the emails for me and give me good data to act on. There is automated action you can set in PhishER to help automate some of the responses, so that makes the chore even more streamlined.

This platform is helpful as it provides a fun way to test and keep employees on their toes for phishing emails.

There are tons of trainings as well

For some it is not perceived well. It helps being transparent when implementing.

Helping us battle cyber crime

CSM and Support teams are top of the line. Always there when you need advice/support.

A seamless O365 integration that can automatically add phishing email accounts to O365 blocked list. Now it is done manually.

Phishing prevention and security trainings.

We like that PhishER helps us to identify risky emails, especially when they have attachments.

I wish there was a way for it to permanently block the emails.

PhishER is helping our staff to identify spam and phishing emails when they otherwise might be unsure.

How easy it is to make queiries. I'm able to respond quickly.

There isn't a way to delete queries after they are created.

Great product. You will not be dissapointed.

Stopping phishing and spam is greatly appreciated. It is nice to have something always work.

I really like the outlook integration experience. Was easy to get up and running and users are excited about it.

I'm not sure if I could've easily set it up without the help of my CSM. With that said, my CSM had me up and running in a matter of minutes.

Helping to identify potentially malicious emails with a simple 1 click integration for end users to report with.

It provides us with the ability to view the history of reported threats. Several of these have been used to facilitate tabletop exercises within our Incident Response Team (IRT).

PhishRIP was a great add-on to the product and was doing a lot to provide additional security to our end users. It, however, stopped working over a year ago. I requested status updates from technical support multiple times and still do not have a reason for the failure or an estimate on when the issue will be corrected.

We are finding common attack vectors coming into our company. It aligns with spear-phishing research showing the primary targets in our company are our executives. It justifies the cost spent on protecting email. It is also a great resource for reporting the attack vectors being used against our organization.

the classification of emails into a threat, spam, clean etc is very intuitive.

API access (put and post) and other integration with tools is lacking.

investigation of emails (headers and raw) on the reported emails.