The automated feed of information coming through Klue has been invaluable. These insights have enabled our different teams to be updated on our competitors' latest market movements. Review collected by and hosted on G2.com.

Some of the information that comes through the automated feed can sometimes not apply to our goals. However, removing these one-off stories from the feed is simple to ensure similar alerts are avoided in the future. Review collected by and hosted on G2.com.

The newsfeed feature and the ability to send digest emails has been the most helpful feature for our company. Review collected by and hosted on G2.com.

A bit labor intensive to get it up and running Review collected by and hosted on G2.com.

We have recently implemented Klue, and it enables our Product Marketing team to provide valuable competitive insights and information to sales, customer success, and other departments. We have benefitted from working closely with Colin to implement the roll-out of Klue to several teams, and this has been very valuable. Colin and the rest of the team have been amazing to work with, and it has been the most positive onboarding experience. With Klue it is easy to create and update battlecards and stay on top of competitors. It also makes it very easy to share information, and put together a digest to share with everyone else. Review collected by and hosted on G2.com.

We have not come across anything yet. We have so far had a good experience with everything. It is still early for us to be able to say as we have enjoyed our experience so far. Review collected by and hosted on G2.com.

Klue moved us from a collection of random doc files and a stream of one-off Slack observations to a centralized, curated repository of valuable competitive information. I've seen sales reps yoink info we put into Klue battlecards and use it explicitly to overcome objections set up by competitors or to lay traps of our own. The internal stats show who's benefiting, which competitors are most frequently searched for, and where you're missing. Review collected by and hosted on G2.com.

The editor/formatting interface can get a little wonky, trying to fit what you want on a card in a way that's useful to the readers. The Salesforce integration isn't as seamless as we had hoped for our deployment - hard to train sales team to enter a competitor THEN go find related battlecards from the Klue widget. Review collected by and hosted on G2.com.

I like how it summarise the compatitors serves in one olace so that as a sales person can have a quick glance when talikg with a client. Also the snap card are a vey useful tool Review collected by and hosted on G2.com.

I tried ro integrated with our CrM and Slack but it wais got disconnected, which it will not help me as a sales person to connect it again while on a call with a client, and there is not notification that it is disconnected Review collected by and hosted on G2.com.

Klue consolidates information from a number of sources into one platform that's easy to navigate and customize. Review collected by and hosted on G2.com.

Some customization options are limited, but they are always improving the layout and adding new features that address this. Review collected by and hosted on G2.com.

I love Klue's fairly intuitive UI, the amazing customer support teams, and the ability to curate battlecards fairly seamlessly. I'm also starting to get to know and truly incorporate into my daily activity the alerts function, which brings me all the real time information I need to keep up with competitors. Review collected by and hosted on G2.com.

I think Klue's UI is fairly intuitive, but there are still parts I would tweak to be even more fluid. I think this will come with time and feedback, as the more Klue feature releases I see the more I see they're definitely on the right track. Review collected by and hosted on G2.com.

Klue is intuitive, easy to use and offers great functionality for enabling sales, marketing, product and other teams with competitive intel. Creating battle cards is simple and content can be shared easily with users. It's great that sales users can access content on the go via the app, HubSpot, Slack or other integrations.

The Klue team was extremely helpful and knowledgable during the sales and onboarding process and continues to provide excellent support which is appreciated. Review collected by and hosted on G2.com.

Not much to dislike. Perhaps just occasionally with smaller/less known competitors we are tracking we might not get as much information automatically pulled into the platform compared to larger competitors. Review collected by and hosted on G2.com.

The system is capable of finding very good competitive articles

I like the concept of saving alerts to competitive boards and a digest but execution can be improved Review collected by and hosted on G2.com.

Despite multiple consultations with Klue, the system produces far too many useless alerts, leaving me to believe that the AI is not built well to automatically filter out what isn't desired. The answers presented as a solution are all workarounds of blocklists, filters, etc that require too much user time / maintenance on a daily basis. Assistance provided was boolean exclusions which I could have done myself. I do not enjoy using Klue - it is a necessary evil to make sure I don't miss a piece of news but it takes far too much time to get there.

UX is currently average at best. There are too many clicks to move through this process quickly. As part of a software company, I know UX.

I will update my review accordingly if any of this improves. I have been very candid with Klue about this for some time.

Update: Klue implemented a version update that made the entire alert system considerably worse (both function and UX). This made it clear they did not listen to some critical feedback about how the system is working. For this reason, I reduced the rating. Review collected by and hosted on G2.com.

About the product: how incredibly easy is to use Klue. Absolutely intuitive and user-friendly. Beautiful interface.

About Klue's team: they really set a new standard for client support. Review collected by and hosted on G2.com.

Mostly to think about all the time we wasted doing ineffective Competitive Intelligence before having Klue. Review collected by and hosted on G2.com.