We have just started using Klue for our GTM team and the process has been very smooth. From our sales rep, onboarding partner, to our customer success manager, I could not have asked for better partners in launching Klue and getting support from our leaders. Implementation was easy, especially considering there were multiple internal teams involved on our end. The software itself is excellent, I love the newsletter feature and the battlecards have gotten good feedback in our pilot process. Review collected by and hosted on G2.com.

I haven't found anything that I don't like about Klue Review collected by and hosted on G2.com.

Klue is easy; the learning curve is slight and easy to pick up. your team will find it easy to use. Klue is relatively easy to update and build out content. The service provided by Klue is best in class for CI enablement tools. What they are doing with the Insights tool is fantastic. I currently use their BETA for review sites; the insights are incredible. Each week, they add something new to the functionality, which is a must for any CI expert to have access to. The options for presenting Intel are excellent. The ability to quickly make and track updates is outstanding. I have used Klue at a couple of stops now and they have been a true partner in building an effective Competitive Function. Support is top-notch! We integrate it into Seismic, which works very well; when SFDC is launched, it will also be integrated. Review collected by and hosted on G2.com.

While it is easy to build content, I do not like the content tool. It is finicky, and your options are limited, and you, at times, just have to live with the formatting, but once again, it is easy. I also struggle with the Alerts, while it is powerful it is not intuitive and I get frustrated at times that it takes so many clicks to process and you cannot action it and view it at the same time making you navigate away from the alerts tool to read and then try to find your way back in Alerts to what you were reviewing. These are pretty minor and I cannot say enough good about Klue. Review collected by and hosted on G2.com.

The people at Klue are simply the best. Professional, prompt, smart, and attentive. I love having all my competitive data in one place. The insights the platform generates are powerful and extremely user friendly. We recently switched to Klue for our win/loss program and have been very happy with that choice. Review collected by and hosted on G2.com.

My one and only complaint is that our reports from our previous win/loss provider are not yet able to be tagged into the system for insight generation. I know this is on the roadmap, but would love to see it put in place asap! Review collected by and hosted on G2.com.

I like how easy it is to set up a competitive program . There are a lot of great features that make sure we have updated information and are able to track results and enable the sales team. Review collected by and hosted on G2.com.

There are a lot of features - it's hard to learn everything when you also have other jobs as a product marketer. Its a great tool for my team, but have had a hard time "selling" it to others outside of PMM. Review collected by and hosted on G2.com.

Klue provides a real-time data feed for companies that users identify as being competitive in their space, allowing users to stay "in the know" about any and all activity associated with that competitor, from press releases, to media mentions, to blog posts to key hires. As such, it saves users from having to manually search for competitive intelligence on their own, which is a great time saver. Also, the customer service is top notch, both via the dedicated account rep and the handy chat, where response time is super quick (keeping in mind that Klue is based in Vancouver, BC and operates on PST). Review collected by and hosted on G2.com.

Due to the churn rate of the Kluebot, the volume of insights that wind up in data cards and news feeds can be overwhelming, but users do have the ability to fine-tune what they want to see, on both their Boards and in their News Feeds. Given the alternative (not ENOUGH insights being provided), this is a better problem to have. Review collected by and hosted on G2.com.

Enhances competitive awareness and responsiveness

Provides actionable insights to sales teams

Integrates with existing tools for seamless workflows

Improves win rates and overall sales performance

Automates the gathering and dissemination of competitive data, reducing manual efforts and errors Review collected by and hosted on G2.com.

AI Content creation and web info gathering Review collected by and hosted on G2.com.

Threat Analysis and Curation of Competitor Intel via Alerts is simply awesome. Review collected by and hosted on G2.com.

Nothing for now, they are evolving with continuous product upgrades which is good to hear Review collected by and hosted on G2.com.

the possibility to find all the answers to the questions related to cometition, insight, and how to manage objections Review collected by and hosted on G2.com.

it is not that easy for a mobile usage (but probably mainly due to my lack of knowledge of the tool) Review collected by and hosted on G2.com.

Klue is useful for sharing competitive intelligence information across the organization, so everyone has an easy access to materials and also way to share his/her information with others. I also like automatically collected news on pre-defined topics/keywords. Review collected by and hosted on G2.com.

Haven't found any downsides so far, any issues were quickly resolved by support. Review collected by and hosted on G2.com.

Love our account manager and the hands-on support

Newsletter is a great opportunity to drive engagement Review collected by and hosted on G2.com.

Klue's UI can be very confusing across the platform - alerts, competitive battlecards, etc. Review collected by and hosted on G2.com.