--- title: Klue Reviews meta_title: 'Klue Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 443 reviews by the users' company size, role or industry to find out how Klue works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 443 scale: '5' date_modified: '2026-07-13' parent_category: name: Account-Based Data url: https://www.g2.com/categories/account-based-data --- # Klue Reviews **Vendor:** Klue **Category:** [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 443 ## About Klue Klue is a Competitive Enablement Platform that combines win-loss analysis with competitive intelligence to bring together objective feedback from your buyers and intel from across the web so you can understand how to differentiate and win your market. Using AI to collect and analyze thousands of different data sources, Klue automates the delivery of continuous insights that help your sellers win more competitive deals. ## Klue Pros & Cons **What users like:** - Users appreciate the **comprehensive competitor analysis features** of Klue, enhancing their strategic insights and ease of use. (12 reviews) - Users appreciate the **seamless integration** of Klue with teams and tools, enhancing actionable competitive intelligence effectively. (10 reviews) - Users commend Klue for its **excellent customer support** , showcasing a commitment to customer success and satisfaction. (9 reviews) - Users value the **well-organized and visually appealing battlecards** of Klue, facilitating quick access to critical information. (8 reviews) - Users value Klue's **seamless integration** of competitive intelligence, enabling actionable insights for sales teams effortlessly. (8 reviews) - Users praise Klue for its **ease of use** , making competitive intelligence accessible and effective for sales teams. (8 reviews) - Features (8 reviews) - Users value Klue’s **seamless integrations** that enhance competitive intelligence and align teams effectively with real-time updates. (8 reviews) - Time-saving (8 reviews) - Users praise the **intuitive user interface** of Klue, making competitive intelligence accessible for sales teams effectively. (8 reviews) **What users dislike:** - Users find the **difficult setup** of Klue frustrating, especially with clunky functions and a complex interface. (5 reviews) - Users note the **rigid collaboration features** in Klue, suggesting improvements for real-time editing and user contributions. (5 reviews) - Users experience significant **lack of clarity** in content creation features, causing frustration in using Klue effectively. (4 reviews) - Users find Klue's **learning curve challenging** , as the system and alert settings can be complex and unintuitive. (3 reviews) - Users find **limited customization** in Klue challenging, particularly with battlecards and dashboard analytics, affecting workflow efficiency. (3 reviews) - Users find Klue's collaboration features **limited** , causing challenges in co-authoring and editing content efficiently. (3 reviews) - Users express frustration with **poor integration** , highlighting difficulties in navigating features and inconsistent formatting. (3 reviews) - Steep Learning Curve (3 reviews) - Unclear Instructions (3 reviews) - Adoption Difficulty (2 reviews) ## Klue Reviews ### 1. Great tool for gather all insights and news in one place **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2021 **What do you like best about Klue?** It has a great feature, similar to an RSS feed, that pulls all the news and articles into one place associated with competitors you're tracking. Also, the interactive battlecards are great when correctly set up, meaning a curator has to input most of the SWOT data manually. The platform has the potential to provide great insights to your team as long as enough curators are educated on how to use it and get the most value from it. Really great support team at Klue, and they provide great training and resources on how to use it. **What do you dislike about Klue?** There's lots of manual data entry and upkeep required to gain the most from the battlecards. Also, depending on how many companies you want to track will determine how much time is necessary for a curator to go through the alerts/feed every day and select the items most relevant to their team(s). **What problems is Klue solving and how is that benefiting you?** Klue is nice in that it provides all your competitive research in one place/ dashboard. We have only just started the initial rollout to the org, so we are excited to see what value it will bring. ### 2. Klue has been great in centralizing the latest info around the competition **Rating:** 5.0/5.0 stars **Reviewed by:** Griffin D. | Product Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2022 **What do you like best about Klue?** Klue’s battlecards, intelligence, integrations, and customer success and support team. **What do you dislike about Klue?** Klue has been great so far. There is a slight learning curve, as with most products, but Klue has a great team and resource center to quickly get your questions answered. **What problems is Klue solving and how is that benefiting you?** Problems: We wanted to stay on top of the competition, centralize competitive content, and win more deals. Benefits: constant useful market updates and quick access to relevant info. ### 3. A robust, creative competitive intelligence tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2021 **What do you like best about Klue?** Klue's functionality to pick and choose various tidbits of information about a competitor for a battlecard allows my team to create battle cards quickly and efficiently. As we grow, we'll be able to do so for more nuanced roles within our sales organization, as well as change information on the fly as new data becomes available. We've already been able to make some changes to our intelligence notes based on new information we've gained through our monitors as well, all without having to switch between multiple applications. It's been a breath of fresh air compared to our old tool! **What do you dislike about Klue?** While the monitors are immensely helpful, they are also very sensitive at the start. It's worth spending the time to fine-tune your monitors so you don't pick up unnecessary changes, but once you get there it's a great way to gain insights. The workflow around the feed and the digest also take some getting used to, we had our Klue rep walk us through it and it was a big help in making sense of how those features work. If you're lost, just ask them for help! They'll be happy to hop on a call and show you. **What problems is Klue solving and how is that benefiting you?** We largely use Klue as a quick reference and education cool about our various competitors within our industry. Previously, our battle cards were very long-winded and hard to read, with Klue we've been able to format that information into smaller, more snackable bits of information for our sales reps. An unforeseen side effect to this is being able to find and correct old information much faster than we used to. Since information is presented in a cleaner battlecard, our writers are able to see mistakes or outdated info faster, rather than getting lost in copy. ### 4. Excellent competitive enablement with Klue **Rating:** 5.0/5.0 stars **Reviewed by:** Darryl J. | Competitive Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2021 **What do you like best about Klue?** Super impressed with the onboarding process where Klue is mutually invested in our successful launch. Klue is prepared with customer teaser videos, digest templates, best-practice templates, and great help documentation! Boards come with 30 automated cards to get you started and provide a wealth of data. Customizable boards, as well as multiple boards per audience for the same vendor, are amazing! Great integrations with productivity apps that you are already in place - Slack, Salesforce, Seismic, Email An amazing collaborative platform that's made accessible through all mediums - making it easy to access and share intel **What do you dislike about Klue?** pricing can be high. Not geared for a small business - this is designed for a medium to large-sized business. **What problems is Klue solving and how is that benefiting you?** a center of excellence for all things competitive - a system of record for competitive collateral and intelligence. Increasing our closed deal rate against competitors and reduce churn as well. Increase confidence and swagger among our sales team. Manage competitive content and make sure it's available and tracked for effectiveness. ### 5. Great tool to bust the competitors! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Klue?** With the battlecards, even on an inbound call, you can quickly access information and be knowledgeable of your competitor's strengths and weaknesses. **What do you dislike about Klue?** I have had issues with the google extension, but I believe it was on my end. I updated chrome and now it works marvelously! My only critique is it would have been helpful if it prompted me to update rather than shut down. **What problems is Klue solving and how is that benefiting you?** I am using Klue to store intimate records and details of my competition. I work in a space with a lot of technical companies competing for business and my competition comes up in every conversation. Using Klue to quickly access my battlecards for said company helps me win deals! ### 6. CSM **Rating:** 5.0/5.0 stars **Reviewed by:** Siddharth K. | Customer Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2021 **What do you like best about Klue?** Compintel is available in concise manner. **What do you dislike about Klue?** All is well. No suggestions for improvement right now. **Recommendations to others considering Klue:** Klue does all the research for you from all the possible sources and gives you battle cards to tackle customer objections. It's a must have tool for your sales team. **What problems is Klue solving and how is that benefiting you?** One stop shop to get all the information about competitors. ### 7. Great experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Jay L. | Sr. Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Klue?** Helpful staff, powerful features, easy-to-build and consume battlecards. **What do you dislike about Klue?** The user interface could be more intuitive. **What problems is Klue solving and how is that benefiting you?** We're getting a good handle on our competitors' moves and finding it easy to create powerful battlecards that Sales is happy with. ### 8. Love Klue!! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie R. | VP Sales Enablement & Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2022 **What do you like best about Klue?** Zero barriers to use, instantly popular, effective **What do you dislike about Klue?** Nothing. More reporting when it's available. **What problems is Klue solving and how is that benefiting you?** Competitve Enablement ### 9. A Great Resource **Rating:** 5.0/5.0 stars **Reviewed by:** Ryder Z. | Product Marketing Manager of Competitive Intelligence, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Klue?** Klue's self-filling features are incredible. Their AI system loads about half the work for you. **What do you dislike about Klue?** Could use a little more customizability in card / template design. **What problems is Klue solving and how is that benefiting you?** Before Klue, all competitive intel was stored in GDocs that rarely were viewed. Klue makes all of this information far more accessible. ### 10. Competitive Intel Consolidated and Easy Accessible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Klue?** Klue has been extremely helpful in creating a simplified database for competitive intelligence in an easy-to-access format. **What do you dislike about Klue?** Although helpful, the alerts and monitoring functions can either provide too much, or not enough relevant information. **Recommendations to others considering Klue:** Having internal support from management is crucial to adoption, which has been the most challenging part of using Klue. It's extremely important for reps to understand the value of Klue for it to be used effectively. **What problems is Klue solving and how is that benefiting you?** Allowing new sales reps to understand our competitors better and handle competitive situations as they arise has been the biggest challenge Klue has helped with. ### 11. Best In Class Competitive Enablement **Rating:** 5.0/5.0 stars **Reviewed by:** Adam L. | Head of Growth Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2021 **What do you like best about Klue?** Klue's offerings and solutions for Competitive Intelligence and Competitive Enablement are everything we need and more. Klue's platform is powerful! From Alerts, Digests, Monitoring to Boards, Battlecards and Klue Everywhere... Klue delivers the actionable insights we need and at the speed of now. Klue's support, help, and partnership are everything. Their focus on adoption and training sets the above the competition. Klue helps me collect, curate, and deliver competitive and market intelligence across every department of every business. I can easily stay on top of the competitiion, Track and sort relevent new and dig deeper into CI. Klue boards but all the information at my fingertips. **What do you dislike about Klue?** Not a dislike per say, like any CI platform, it requires a ramp period and set up. But Klue is there all along the way to help and set ramp time expectations. I do wish there were more templates/examples of boards from similar or adjecent businesses in our space to see how they are executing their boards and battlecards, but Klue is always adding helpful guides, blogs and webinars. And their support team is world class to help get set up and optimize. **Recommendations to others considering Klue:** What are you waiting for! **What problems is Klue solving and how is that benefiting you?** Klue helps me rapidly uncover actionable CI for all org teams from Execs, product, marketing, partners, GTM, and beyond. Klue's Battlecards and powerful search help with competitive sales enablement, and our sales team wins more deals with confidence. Klue Everywhere powers robust capture of internal CI, and our teams know their voices are heard. ### 12. Best decision I made, hands down! **Rating:** 5.0/5.0 stars **Reviewed by:** Tirrah S. | Senior Product Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Klue?** There are so many things to love about Klue! Just a few of my favorite things: A central location for all competitive intel. It’s quick and easy for the sales teams to find battle cards and have the latest and greatest information at their fingertips during any deal. Easy peasy. As a curator, it’s so easy to update cards or build new battle cards. The ability to track secondary and emerging competitors without affecting my budget. The competitive intel digest keeps everyone up to date on the market and has eliminated so many random chats and emails. Klue business practices. After every experience, I've said - "Wow. They are awesome." The sales process was terrific and the onboarding experience is top-notch. The entire Klue team is awesome. **What do you dislike about Klue?** There is nothing significant to dislike. **Recommendations to others considering Klue:** The entire experience with Klue has been excellent. Every interaction, from consideration to purchase to launching the solution, was amazing. I couldn’t rave about the company, people, and product enough. Klue takes care of most of the equation; the other part is on your team. Plan to have dedicated resources to put in the work to set up Klue correctly. **What problems is Klue solving and how is that benefiting you?** We manually created battle cards with documents saved in multiple locations – there was no single place or process for intel collection. With Klue we’ve created greater efficiency in competitive intel collection, and our sales teams now have up-to-date battle cards at their fingertips. ### 13. Klue provides an arsenal of tools for every stage of program implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Klue?** Support is very responsive to every query. They make sure questions are addressed and provide links to resources for additional information. **What do you dislike about Klue?** We often need information on companies that Klue has not yet included for previous clients so it takes a few days for any information to populate. Sometimes it takes a specific request of Support to manually pull information. **What problems is Klue solving and how is that benefiting you?** Klue provides a central platform for our team members to find and contribute information about direct and potential competitors. We are still early in the implementation to directly identify benefits. ### 14. Great fast accurate way to gather info **Rating:** 4.5/5.0 stars **Reviewed by:** Angela R. | Enterprise Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about Klue?** Easy to navigate, was very happy using this tool for up to date info on competitors **What do you dislike about Klue?** Sometimes the info with the completion can change fast and I feel like front line sales folks may know some info that is not listed, there may not be a way to validate it **Recommendations to others considering Klue:** To stay ahead, you need this even if others have **What problems is Klue solving and how is that benefiting you?** Saving time and getting validation on competitor info ### 15. Great Place to learn about the Market and Competition **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Klue?** It's user friendly tool where you can easily see your competitors and the details about the market on single page. **What do you dislike about Klue?** Maybe could have more information about the trends on that BU in more depth like where the market is going. **Recommendations to others considering Klue:** It's really helpful when you want to check the competition and the trends in the sales cycle and gain advantage against the competition on the market. **What problems is Klue solving and how is that benefiting you?** I'm working on Klue when I want to check the competition on that Product Group and where my companies competitive brands are doing on the Product Group ### 16. One stop shop for everything competitive, no matter the technology! **Rating:** 5.0/5.0 stars **Reviewed by:** Greg C. | Senior System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Klue?** I can quickly find comprehensive competitive data, whether 101 or 401 level information, that makes my job infinitely more accessible. I can easily navigate different products and competitors and not only understand the technical comparisons better but also let me gain insight into their products and solutions, whether on my laptop or mobile, any time of day or night. For example, we had some competitors announce a big launch of product and offering at their conference and not only was I able to eliminate multiple Google searches and sifting through FUD, but I was able to find the high-level information as well a direct link **What do you dislike about Klue?** I would like to see more alignments/subsections like information specific to verticals but more features to add than improvement! I do wish there was more high level information on startups, but that is a very tall ask and may have more to do with our internal resources at my company. Being able to possibly have a custom view with a mixture of technologies would be huge. For example, I may have a customer that is refrshing multiple types of technology at once in a sales campaign. If I could then take all three to five aspects of the complete solution for this customer and have a complete, holistic view of all competitive insight(especially if it is in direct competition to the technology we are proposing), that would be absolutely monumental **Recommendations to others considering Klue:** Think about how much time you spend researching specific information about your competition or if anything else, how much time you and your peers spend keeping up with the latest information on your competition's company as a whole, not just their products. Klue delivers that quickly and efficiently on laptop or mobile 24 hours a day with SSO integration for security. **What problems is Klue solving and how is that benefiting you?** I love the proactive and reactive research for keeping me up to date with my competitors with little to no "spin" on the announcements, which allows me to stay informed and ahead of the competition! Not only can I see what is new with the competition, but I can also now link my customer's install base to exact information points found in Klue for consistency with my interaction with them no matter if we talk daily or yearly, I know that I can rely on the consistency of the platform being available, reliable and up-to-date ### 17. Get a Klue! **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Technical Sales Enablement, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about Klue?** How much information Klue collects and organizes. It's great to see market overview, the number of employees, and other interesting information that would otherwise be a pain to collect. We use much of the collected information, but it would be nice to have a printable report for a longer-form competitive report which includes fancy graphs in order to satisfy our more demanding users. It will be interesting to try out the new feature where Klue will track trends in Twitter, as we often see relevant news stories pop up when our competition tweets about it. We are just in the early stages of testing that feature. **What do you dislike about Klue?** The cards are too simple - it would be nice to add graphics, large tables, or links easily and not throw off the entire lane. We also are planning to enable partners with battle cards, and the permissions could use a little granularity, as we either allow everyone to access them or not. Since we usually try to have a "Jetpacks" section with each card, it would be nice to have one "golden" card so that we don't have to change the wording on each lane for each competitor. **Recommendations to others considering Klue:** Take the time to think about the layout of cards and what information you will need on every competitor. **What problems is Klue solving and how is that benefiting you?** We are building competitive intelligence. It forces us to publish only the most relevant, short, and helpful info rather than pages of semi-relevant stuff. We have standardized the lanes that we are using for each competitor and spend a lot of time on the Why We Win and Why We Lose sections, as well as Competitor Landmines. ### 18. A simple, but effective competitor analysis tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Klue?** It's simplicity, and ease of use are the best features of Klue. Everything is logically laid out within the interface, making it simple to compare information across different competitors. **What do you dislike about Klue?** There really is not anything you can dislike about Klue. It is a simple, yet really powerful tool for competitor analysis. One feature that would be nice to have would be the ability to submit feedback or mark comments on the battle cards. **What problems is Klue solving and how is that benefiting you?** Mainly to speed up the new starter and oboarding process, it is the one stop place for competitor analysis. The ease of use is key in this area, for new starters. ### 19. Competitive intel aggregated, organized, and kept up-to-date **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Klue?** -Single source of truth for competitive intelligence -Superior experience to finding latest Google doc and having untemplated info between different competitors -Ability to directly comment with further intel to keep battlecards up to date **What do you dislike about Klue?** Only as good as the info your company has. Not specifically a Klue issue, but would be great if there was somehow a way to crowdsource competitive intel via publicly available docs **What problems is Klue solving and how is that benefiting you?** Easy access to unique value prop against specific competitors and anchors/questions to strengthen win rate ### 20. Awesome competitive tool **Rating:** 5.0/5.0 stars **Reviewed by:** Renan D. | Presales Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Klue?** I absolutely love the easiness to use the tool. **What do you dislike about Klue?** I am trying to find a reason to dislike the tool, but really difficult. It excels at what it does, to provide competitive info. No complaints. **What problems is Klue solving and how is that benefiting you?** I use it to find competitive information when architecting solutions going against the competition. ### 21. VxRail vs Nutanix **Rating:** 5.0/5.0 stars **Reviewed by:** Salender T. | APJ ISG Channels, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Klue?** A transparent comparative of various OEMs which helps Techies and EU to take right decision **What do you dislike about Klue?** Sometime info is limited to 2-3 parameters **What problems is Klue solving and how is that benefiting you?** Helps solve business problems of migration, automation and management. Featureful comparison helps choose right product ### 22. very easy to find the right information in a short time period **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Klue?** a lot of information are shown on one page and I have the options to drill down **What do you dislike about Klue?** there is nothing I do not like, I like it very much **What problems is Klue solving and how is that benefiting you?** If I do not know in detail about the competition, it helps me a lot for positioning. ### 23. Impressive Product - Great Customer Support - Opportunity to keep improving **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Klue?** Very helpful and knowledgable customer support team. Several best practices to share and genuinely interested in your success. **What do you dislike about Klue?** The automation features are there, but it would be helpful if the automations could be programmed to scrape customized and specific content from competitors. **What problems is Klue solving and how is that benefiting you?** Competitve intelligence. ### 24. Exceptional Support and Centralized Competitive Intel **Rating:** 4.5/5.0 stars **Reviewed by:** Parker W. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2021 **What do you like best about Klue?** Customer support, tracking flexibility, market coverage, ease of use **What do you dislike about Klue?** The platform at first can be a bit disorganized and messy, but once you figure out how to properly flow the information it gets organized much quicker. There are also some tracking features, like website tracking, that at the moment you're not able to integrate into your existing dashboards. **What problems is Klue solving and how is that benefiting you?** Centralized competitive intel. Tracking competitive updates and announcements within the market. Revenue teams have quick, easy access to the materials they need to win deals. ### 25. Best Tool and Pricing, Reasonable Payment Terms Requirements **Rating:** 5.0/5.0 stars **Reviewed by:** Jason S. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2021 **What do you like best about Klue?** Klue’s sales, contracting, finance, implementation, and account management staff have been amazing! They have a great customer service messaging feature in the browser that also sends email records of your conversations. Their staff are always prompt, helpful, and kind, and occasionally hilarious! Klue is super easy to use, we haven’t had any difficulty training any new users. The help documents and support staff are also excellent. We really love Klue’s unlimited unpublished boards (Companies) which allow us to keep track of adjacent and upcoming competitors. The automated cards are great and the boards and battlecards are easy to configure and digest. We also love the automated feed with all its filter options, RSS support, and ability to better curate the RSS feeds we’ve crated through Google Alerts. The page monitors are interesting but a bit too noisy and difficult to curate. The Weekly Digest has been very helpful to simplify and standardize our review, analysis, and distribution of current news. Oh, and there’s a mobile app and browser extension!? These things are amazing, roll them out to your team. Find something interesting? Klue it. Curators see these insights and can easily add them to the Weekly Digest as-is or with revision and they link to the original URL. Important new info for the board or battlecards? Add it to the board’s scratchpad for the next time you revise that board, Klue usually knows the right board or you can tell it or correct it. Slack integration!? Well, we’re not cool enough for Slack but Klue has it. Salesforce integration!? Sales wants it and we’re working to get it prioritized in our Salesforce dev queue. Not because it’s hard, but it does require a company.my.salesforce.com URL so we need to do that on our side. **What do you dislike about Klue?** The most difficult part of my process with Klue was agreeing on payment terms. their maximum payment terms (net-X days) are reasonable but you should request them during your exploratory process and confirm your company will approve them. Although our Crayon rep said they could do longer terms, we'd already decided on Klue as a better fit for our needs and a substantial savings. We ended up figuring out a work-around through a virtual credit card payment process. Like many cutting-edge B2B software or SaaS solutions, Klue has some little UI bugs that they haven’t prioritized above more impactful development tasks. I agree with their prioritization and greatly appreciate their pricing and the valuable features they roll out in frequent updates. **Recommendations to others considering Klue:** Ask your Treasurer for the minimum payment terms (e.g. net-30, net-45, net-90) that will be approved during the timeframe appropriate for your contracting phase. Check these with Klue and request email confirmation from their Senior Bookkeeper or higher. If your minimum terms arent compatible with their maximum terms, work with your Treasurer and Accounts Payable to figure out a workaround. Virtual credit card worked for both sides in our agreement. Be prepared to justify the need along the lines of "vetted multiple vendors, Klue is best fit for our team and lowest annual cost." **What problems is Klue solving and how is that benefiting you?** We've standardized and optimized our current news discovery and curation, created battlecards for 5 of our 10 published boards (higher tiers are available with more boards,) and completed our initial build of niche sources and RSS feeds. We in marketing have buy-in from leadership and sales, just working through internal processes for Salesforce integration and sales team onboarding. ### 26. Klue is cool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Klue?** Easy to use, to search. UI is simple and clean. **What do you dislike about Klue?** Not much for now. Will have to use more often. Really, not much to dislike. **Recommendations to others considering Klue:** None. **What problems is Klue solving and how is that benefiting you?** To look for competitive material and get the latest trends and updates. ### 27. Great platform to house your compete data with useful additional features! **Rating:** 4.5/5.0 stars **Reviewed by:** Clara C. | Product Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2021 **What do you like best about Klue?** Dynamic UX so information is organized in an informative and useful way. Chrome extension is a convenient tool to use to pull and track granular information on a competitor's website. Alerts section generates news in real-time, so you wouldn't miss out on anything important - curation of these news articles gets better in time as machine learning picks up on your preferences. Support team is extremely responsive when you need them! **What do you dislike about Klue?** Potential for machine learning to be more extensive in terms of coverage of content - it would be very helpful if more automated cards/topics were taken care by the Kluebot **What problems is Klue solving and how is that benefiting you?** Disorganization of current compete data. Useful tool for sales team to reference from easily at any time. ### 28. Competitive Intelligence made easy in a centralized and flexible tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Naveed N. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2021 **What do you like best about Klue?** Klue makes it easy to control our competitive intelligence at a high level with features that allow you to get in the weeds. What is most valuable to us is the ability to have all things competitive under one roof.. no more silos or meaningful insights that get lost in inboxes or across various documents and repositories. Klue also makes it easy to gather market intel and find compelling news about our competitors! **What do you dislike about Klue?** Nothing major to dislike, we like Klue but look forward to seeing even more power out of the platform! Given the nature of our business, gathering sales-ready intel and comparisons about our competitors requires a lot of legwork outside of Klue. It would be awesome to see Klue provide the ability to automate some of this and give us more insight into how we stack up against a competitor. **What problems is Klue solving and how is that benefiting you?** First and foremost, Klue solves our struggle with managing competitive data that is not only static and quickly out of date but brings it all into one integrated central source. We love the fact that we're able to empower our sales and product folks with the ability to send intel into Klue through various sources including our new competitive intelligence channel on Slack! ### 29. Experience with Klue **Rating:** 4.0/5.0 stars **Reviewed by:** Upendra N. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2021 **What do you like best about Klue?** Coverage of all the products with information **What do you dislike about Klue?** I need to see more user-friendly access to it. **Recommendations to others considering Klue:** Klue provides the best platform for sales professionals who wants to sharpen their skills and wish to become a consultant for their customers. Great stuff is available for all types of users. **What problems is Klue solving and how is that benefiting you?** i am getting detailed information about competition products, and it is helping me to use it in my day to day life ### 30. "You had my curiosity, now you have my attention" - Our internal teams using Klue **Rating:** 5.0/5.0 stars **Reviewed by:** Brent K. | Director, Product Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2021 **What do you like best about Klue?** Aside from a being a powerful competitive enablement platform, Klue has also delivers a competitive edge with their support and Customer Success program. Jess Maloney and her team are one of the core reasons for our team's success and referral for the product! They truly care about identifying ways to build the best product and service while empowering our team to gain the most impact using Klue. Klue's slack integration supports our efforts of enabling sales, product, and customer success teams become curators of comp intel data. This workflow is very powerful and has been readily adopted by our salesforce. The usage dashboards are also a great benefit. **What do you dislike about Klue?** More data brings more time needed with a lean team. It would be great to have a dedicated competitive intelligence resources to sift through comp intel data and update our battlecards in real-time. Product wise, there is some time needed to understand how to use the boards, dynamic cards and overall user interface. Klue does provide a lot of knowledge base documentation to help with this transition. **What problems is Klue solving and how is that benefiting you?** Klue solves the problem of missing the 'cooler talk' important insights that could be surfaced on a number of channels. Especially, knowing the increase of remote work and distributed teams. ### 31. Klue - The Ultimate Competitive Intelligence Engine **Rating:** 5.0/5.0 stars **Reviewed by:** Dallas Y. | Technical Enablement Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Klue?** The ease of which to update competitive battle cards and have the information instantly published to the field. The platform allows for the sales organization to easily submit competitive intelligence information via the Slack plugin, email, or even using the Klue browser extension. We have a tremendous amount of competitive intel coming in now that Klue has made CI much more streamlined. **What do you dislike about Klue?** Occasionally the formating of content within cards can be cumbersome. Once you understand some of the formating workarounds, it's an easy solution to use. **What problems is Klue solving and how is that benefiting you?** Problems Solved: 1. A central location for the latest competitive intelligence information instead of out-of-date random PDFs, Word documents, and emails. 2. CI is accessible for users anywhere in the world, it's a one-stop-shop to CI via their mobile application if you are on the road or by a web browser. 3. The latest competitive intelligence news with alerts helps us stay up to date within our diverse rapidly challenging and highly competitive industry There have been many benefits realized such as significant time savings for content creation, curation, and field consumption of the information. ### 32. Game changing competitive intelligence tool **Rating:** 5.0/5.0 stars **Reviewed by:** Alexa S. | Sr. Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2021 **What do you like best about Klue?** I've only been using Klue for a couple months but so far, the things I like most about Klue are: - The ability to customize alerts for easy competitive monitoring - we used to use google alerts and would get 100s of alerts a day. Love that I can customize words to not include and that the tool gets to know the type of news we like overtime. - Being able to track emerging competitors without using a live board - this gives us more flexibility with how we use our 10 boards - The competitive intel digest - the company was stoked about this! - The Slack add on - makes it super easy to share insights with Klue whenever someone drops in a relevant article or other nuggets of competitive data - The whole Klue team - the CSM team was great at helping to get the product up & running and my sales experience was stellar **What do you dislike about Klue?** So far, overall I really like Klue. There are a few things that I've noticed while using it which are: - It would be nice if there was a bit more flexibility on building the boards - like drag & drop lanes/cards, more text customization, as well as the ability to build tables within the cards a bit easier. - Another thing I noticed is that when I shared a picture via slack, the image doesn't drop into the feed - instead it links back to the Slack message. This means when I open the feed, it takes me back to the message where they I have to copy/paste the image. Would be nice if this happened automatically! - Would love to see a more intuitive (less HTML) intel digest builder. Something similar to just a regular word or google doc where I can build it out without having to constantly check if I coded something in correctly. I'm looking forward to seeing how the product continues to develop and what they come out with next. **What problems is Klue solving and how is that benefiting you?** Our market is becoming more saturated with competitors and being a global business with a lean team, it can be challenging to keep the field up to date with competitive insights. Klue enables us to stay on top of emerging threats - we are tracking over 35 competitors so far - and provides a consolidated spot to host competitive info. Before our team had competitive insights in lots of different places - which can be frustrating for the field team. When you're on the phone with a prospect, you want to be able to quickly search for and have the information you need immediately. Another benefit of having this tool is that it enables the entire company to submit competitive insights easily and provides a consistent way to stay up to date with competitive news. The CSM at Klue (Dani - she has been amazing) is helping us track usage and I'm looking forward to seeing some quantitative results from using the tool after a few months. So far all the feedback from our sales team has been positive. ### 33. Stop researching! Klue is the product you're looking for Competitive Intelligence. **Rating:** 5.0/5.0 stars **Reviewed by:** Suzy H. | Manager, Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2021 **What do you like best about Klue?** What really caught my attention were the battle cards that Klue had to offer. Having battle cards that are always up-to-date and in a format that is extremely user-friendly is exactly what we were looking for. I also like that we can set-up defined primary and secondary competitors. **What do you dislike about Klue?** There is not one thing I dislike about Klue! I cannot say enough good things. From our first demonstration, through the very thorough training to get the product up and running has been excellent. **Recommendations to others considering Klue:** With today's competitive market, it's imperative to have a competitive dashboard that is easy for every team to use. Klue provides that and so much more. **What problems is Klue solving and how is that benefiting you?** We are solving a hole we had in compiling our competitive data in an organized manner. Having one location for everyone to send competitor offers and direct mail has really simplified our process. Also, Klue has helped us to develop processes around our win/loss analytics. We didn't realize how much we needed Klue to have a full-understanding of our competitive landscape. ### 34. Useful for sales teams to find into they need **Rating:** 4.5/5.0 stars **Reviewed by:** Colby K. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2021 **What do you like best about Klue?** Klue usage reports and threat assessments make it easy to know where to focus your efforts. The global search bar is useful for sales people to easily find what they're looking for as well. Having the integration with Salesforce is very useful and lowers the threshold for the field to actually use competitive intelligence. **What do you dislike about Klue?** During onboarding we would have liked Klue to hold our hand a little more and lead us in the right direction. **Recommendations to others considering Klue:** Klue is only as good as the people curating and putting information into it. Make sure to have a dedicated CI person at your company. **What problems is Klue solving and how is that benefiting you?** Klue allows us a more easily accessible and searchable repository of competitive intelligence. Not assets, but info. The sales team has used Klue a lot and really taken to it. They mostly interact with battlecards, boards and use the global search. Klue has enabled us to get the field to actually use all the CI we gather. ### 35. Solid functionality and outstanding support **Rating:** 5.0/5.0 stars **Reviewed by:** Kara P. | Vice President Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2021 **What do you like best about Klue?** There is no limit on the number of competitors you can track. The template and tool are flexible based on your needs. And the support and onboarding are outstanding. The Customer Success and Support teams are immediately available when needed and are actively seeking ways to make you more successful. **What do you dislike about Klue?** The product is extremely flexible and can do what you need it to do, which also means that onboarding takes work and intention. The CS team is outstanding and broke this down into small pieces to ensure we were successful. **Recommendations to others considering Klue:** Plan to have a resource to do the work to set Klue up correctly - you need a hands-on owner of the tool to make it truly successful. **What problems is Klue solving and how is that benefiting you?** There are hundreds of competitors in my space, and we were tracking in multiple formats and files across different teams. Klue brings it all together in one place, easily searchable, and makes tracking all sources easy. ### 36. Klue has become the center of everything competitive intelligence for our business **Rating:** 4.5/5.0 stars **Reviewed by:** Nikos D. | Director, Product Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Klue?** automation with Klue is key. I love how you're able to automatically update specific cards rather than manually creating instances and always keeping an eye on everything. i like how every time I log in, certain pieces of information are already updated for us. The Slack integration is also key, but the best way is how the information is been displayed and presented to the sales teams. I feel information distribution is done in a much more streamlined and concise way, helping my sales teams focus on what they need to know without looking across endless lists of documents. **What do you dislike about Klue?** The UI could be improved in my opinion. Sometimes it can feel a bit overwhelming with all the cards presented under each battlecard. Also, a two way integration with Slack, which I know is coming, will be a huge win! **Recommendations to others considering Klue:** The team is fantastic to work with. From the consideration stage all the way to launching the platform. I don't have many recommendations to add. A couple from a product standpoint would be that a two-way Slack integration is something that's currently missing. Another recommendation would be to add more analytics to the platform as well as enable more customization for the email newsletter. **What problems is Klue solving and how is that benefiting you?** 1. Consolidating all pieces of information around our competition under one roof 2. Make it the only source for competitive intelligence for my sellers 3. Automating a lot of the manual process with surfacing competitive information ### 37. So happy we have decided to go with Klue... **Rating:** 4.5/5.0 stars **Reviewed by:** sharon s. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2021 **What do you like best about Klue?** The simplicity...as curator to the system it was very important to me that maintaining the system updated will consume minimum time of my schedule. Also to my users, Sales and Fields teams, its critical to present the value "in their face" on the spot, sometime even we don't get a second chance ;-) **What do you dislike about Klue?** the fact that its not possible to leave notes per card (but I heard it may be in the roadmap - so we"ll see...) **What problems is Klue solving and how is that benefiting you?** The first problem that we solve with Klue is the scattered information... finally all our competitive information is gathered in one place and can be found easily. The second problem is the tracking - no more outdated intel, its very easy now to keep track of our competitive information and keep it accurate and updated. Additional value we can hand our users is the "Sales messaging" and the tools to place landmines or answer difficult questions ### 38. Klue is a great CI tool **Rating:** 5.0/5.0 stars **Reviewed by:** Björn I. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Klue?** The ease of use: Klue is a well designed and intuitive tool. The service: every point of contact with Klue has been great so far. We have been in contact with 5 people (Megan, Brandon, Adam, Mohammed and Alex) and they have all been very service minded, friendly and likable. **What do you dislike about Klue?** As it is a fairly big tool, there is a relatively long time-to-value (this is to be expected with any CI tool) **Recommendations to others considering Klue:** If you have decided to invest in a CI tool, Klue will be a really good alternative. Remember that this will be a tool you will be using daily, so having a nice tool to use is really important here. Everyone in our company has loved it so far and I think we got more buy-in from other stakeholders internally then we would have with the competitors. Also the onboarding was really great. **What problems is Klue solving and how is that benefiting you?** We come from far. Our competitive intel was previously scattered and low quality. With Klue we have been able to centralize it in one place for the whole company: Sales, Product, Executives, you name it. The product marketing team is able to assist our sales teams (increase win-rate) and inform the product team about upcoming competitive features. As our Product marketing team is part of our brand team, we also wanted to help drive our competitive narrative and have a system that fits perfectly with our values. ### 39. Elevating your Competitive Intel Program **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie K. | Marketing Programs Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Klue?** Klue has been a game-changer for our Competitive Intel Program. Instead of spending hours gathering intel each week, I now can simply spend a few minutes every day combing through Klue's intel to stay up to date and focus my attention on analyzing and distilling the information so my go-to-market team can beat out the competition. Our Implementation Team and Customer Success manager have been a huge help in getting us off the ground and running very quickly. **What do you dislike about Klue?** I'm excited for the Klue team to build out some of their roadmap items, but most of the things that would enhance our Klue experience are already in the works. **Recommendations to others considering Klue:** Rely on your CS team for best practices and ideas! They've had some great ones for us in terms of how we should organize and implement Klue. **What problems is Klue solving and how is that benefiting you?** We are using Klue to really level-up our competitive intel and drive more engagement with the go-to-market team around the competition. I feel like Klue is multiplying the impact of my work as a program manager. ### 40. Big fan of Klue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Klue?** Klue is so great for getting quick fire facts and competitive differentiators. It is so easy to use / navigate and find out / explore information. I like how visual it is, how the information is informative yet concise and how it presents strengths and weaknesses for different competitors. When explaining an area of strength or weakness, it gives a combating argument for how you could compete and respond to any challenges / push back. **What do you dislike about Klue?** There isn't much I dislike about Klue but maybe that's because I only use it for competitive differentiation battle cards and quick fire facts. I suppose it could be better by including when it was last updated and including more forward looking statements / references about what competitors are doing or what is coming on their roadmaps. Another thing that might be useful is having a section that includes customer references and success stories or conversely stories of failed deployments. **Recommendations to others considering Klue:** I only use Klue for gaining insight into competitive intelligence but I find it extremely useful to find out information about competitors, what they are selling, where they are doing well and where they are doing not so well. I always have look in Klue before a presentation or demo to gain insight and to gather some quick fire facts. It helps me tailor my demo in a way that sets us up for success, as I can anticipate scenarios that show off our strengths. It also allows me to anticipate scenarios other vendors would focus on and the traps they might have laid for us. **What problems is Klue solving and how is that benefiting you?** I use Klue for competitive differentiation and also to find areas where our offering is strong versus competition and how we can combat any challenging arguments / pushback. The benefits I have realised are strengthening our competitive position and allowing me to anticipate questions from the prospect. I use it to build credibility with regards to market intelligence and also competitive intelligence. I also recommend it to colleagues in the sales organisation as well as new joiners to the company as a way to upskill and ramp up their competitive intelligence. ### 41. HUGE help to stay current on market activity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2021 **What do you like best about Klue?** I am resourced starved but need to stay on top of all the growing list of competitors, so I got a Klue, and my life is already improving dramatically. What was once a very manual process to search out updates from a dozen competitors is now all served up nicely in an easily shareable format. I really like the automated information I get that I wasn't previously tracking like employee and social media followers over time compared to my company and even the search engine keywords that they are using. I never have to stress that I missed a key press release or pricing change that will put us on our heels. **What do you dislike about Klue?** I've just launched to the sales and product teams, and no negative feedback yet. I wish I would have purchased this long ago. **What problems is Klue solving and how is that benefiting you?** I needed help keeping my competitive intel current so that the sales team was not caught off guard or looking foolish with outdated information and positioning. Implementing Klue with the automated intel collection and AI to assist me in surfacing the important updates has been a huge time saver. Plus, it was a struggle to get the sales team to search through my disorganized documents in the old, manual system. Now I can see exactly who is actively researching the data and which companies and areas need more attention. ### 42. Thoughtful, consultative approach to implementation and rollout **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about Klue?** We're new in our Klue journey, so the most helpful part is their team! They worked with us to get set up right the first time and to roll the Klue system out to our team in a way that ensures engagement. **What do you dislike about Klue?** It's too early to say. I'm still in a learning curve, but it's been pretty easy to use so far. **What problems is Klue solving and how is that benefiting you?** Living, breathing understanding of our market. ### 43. Great CI tool and incredible customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Tony O. | Competitive Engagement Manager for IBM Collaboration, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Klue?** Klue is a CI proactive search and identify tool that can turn competitor information into actionable insights and directions to your sales force. Google can do searches, but Klue's automated crawls based on my requirements save me time separating the signal from the noise. Best part however is the battle cards you can create based on their templates to make the competitive information actionable. The customer service ( via RT chat on the site) team responds fast to any questions or issues. **What do you dislike about Klue?** Nothing really.. there's a learning curve like all software, but the customer success group has really helped break down the transition to using Klue into nice manageable chunks. ( with lots of followup!) **What problems is Klue solving and how is that benefiting you?** We are rolling out the first few battle cards (the previous ones were updated in-frequently and could get out of date quickly) we are looking forward to a single source of truth and having some consistent messages and information as our sales folks go forth and battle for the business! ### 44. This is a review for Klue **Rating:** 4.5/5.0 stars **Reviewed by:** Andy S. | Director of Product Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2021 **What do you like best about Klue?** Klue is easy to use and get started with. Klue makes it easy to collect, curate and share competitive information across the entire organization. **What do you dislike about Klue?** Something for the suggestion box would be to include the ability to tag competitive intel in a way that enables you to then create a new board based on tags. For example Product Management would like to see all the competitive intel on a specific product. So collecting that automatically from all other boards would be a real bonus. **What problems is Klue solving and how is that benefiting you?** Keeping competitive info in documents means they are not easily accessible to others and are often outdated quickly. Klue solves both issues by simple web access, a good search feature and time stamps that show when intel was last updated. Additionally the integration to SFDC and Slack means the broader team can easily contribute. We've created much more communication around competition as a result. ### 45. Excellent Competitive Intelligence Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan P. | Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2021 **What do you like best about Klue?** Klue's alerts and feed pages make it easy to stay up to date on relevant information in your industry. The battle cards are a great and accessible feature to keep up with competitor info. Without these features, you'd likely miss important information. **What do you dislike about Klue?** I have not run into any cons with Klue thus far. **What problems is Klue solving and how is that benefiting you?** The main problem Klue is helping solve for me is staying up to date on relevant competitor and industry news. Being able to post relevant news from the alerts page to the feed allows me to prioritize and organize the most important information. ### 46. Easy to use and powerful **Rating:** 4.5/5.0 stars **Reviewed by:** Sophia S. | Junior Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2021 **What do you like best about Klue?** The platform is intuitive and easy to use but at the same time can address the complexity I need. Also, Klue’s drop-down integration is exactly what we needed for the sales team to easily access and leverage battlecards during for their deals. A huge thank you to our Klue CSM, who is resourceful, knowledgeable, and a pleasure to work with. **What do you dislike about Klue?** Sometimes it's hard to navigate back to the Dashboard - a one-click Dashboard button on the toolbar would be great. Small navigation improvements between battlecards and lanes would be helpful as well. **What problems is Klue solving and how is that benefiting you?** Our sales team can not only quickly respond to competitive solutions in deals, but also preemptively identify our strengths compared to our competitors. Sales team members are confident and empowered in deals, thanks to Klue. ### 47. Easy to use competitive intelligence tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Klue?** The alerts function in Klue has been a game-changer for us. Being about to customize what relevant articles we want to see and then sharing with the broader company keeps us in the know and ahead of our competition. Integration with Slack is a winner, too, making it easy for our Revenue team to send to Klue. **What do you dislike about Klue?** Battle cards are still very text-heavy. It would be great to have the ability to utilize more visuals/imagery. **Recommendations to others considering Klue:** Utilize your customer success manager. Ours has been fantastic from Day 1, checks in regularly, and is always willing to go the extra mile to make sure we are set up correctly, help us with best-practice templates, as well as answer all our crazy questions. **What problems is Klue solving and how is that benefiting you?** Klue keeps all our CI in one place, and with a combination of boards/cards, digest, and battle cards, it's easy for teams to digest and understand. We are getting competitor information out to the Revenue teams faster, and we're staying on top of changes to competitor websites/material. We're also able to write content about relevant trends based on what we see in the market. ### 48. Klue Digest accelerates our ability to learn faster than the competition **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony S. | Sr Manager of Market and Competitive Intelligence, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2021 **What do you like best about Klue?** Outside of authentic customer support, the technology truly enables the CMI team to respond to competitive moves rapidly. From being alerted on competitive news to drafting a customized Digest, I'm not sure you could have a more efficient approach. **What do you dislike about Klue?** It's hard to find something to dislike with the platform. Klue has always delivered on its promises. **Recommendations to others considering Klue:** Klue will allow you to move faster than the competition in the areas that are foundational to success. **What problems is Klue solving and how is that benefiting you?** We are identifying and deploying actionable intelligence across all departments within the organization. We are solving for speed of influence, and the technology and customer support of Klue has allowed us to optimize our approach. ### 49. klue is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Joyann J. | Market Research Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about Klue?** I love that it is very user friendly and it gets the job done every time. I do market research and it is super convenient to be able to have all our intel in 1 place. They also are very responsive to questions and help issues when they arise. **What do you dislike about Klue?** Nothing at all I dislike. Everything works amazing! **Recommendations to others considering Klue:** 1000% recommend! **What problems is Klue solving and how is that benefiting you?** Having compete for intel all in one please as well as easy to read. ### 50. Excellent CI tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2021 **What do you like best about Klue?** Klue is a very easy-to-use tool. Focus on the information, and the battle cards are easily digestible. With Klue, I can find information that I wans't able to find on our sites or colleagues. In addition, since technology and products change rapidly with Klue you can be always up-to-date with the latest comptetive information. It is the tool that I was looking for. **What do you dislike about Klue?** I cannot find any negative points since all I've needed to do I can do with Klue. An addition could be that since Klue right now supports English only, to add content in other languagues. **Recommendations to others considering Klue:** Every company that needs competitive intel should try Klue. **What problems is Klue solving and how is that benefiting you?** In the past, to find competitors and understand the differences, I had to search on multiple websites to find the information I want or ending up reading out-of-date documents. I wanted a single source for competitive information, and I got that with Klue. ## Klue Discussions - [What software can I integrate with and how will it help? Can I get more product information?](https://www.g2.com/discussions/25045-what-software-can-i-integrate-with-and-how-will-it-help-can-i-get-more-product-information) - 1 comment, 2 upvotes - [What is Klue used for?](https://www.g2.com/discussions/what-is-klue-used-for) - 1 comment - [What does Klue do?](https://www.g2.com/discussions/what-does-klue-do) - 1 comment - [View Klue pricing details and edition comparison](https://www.g2.com/products/klue/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+20%3A01%3A34+-0500&secure%5Bsession_id%5D=592b8916-58a0-4dae-8113-e03046549ced&secure%5Btoken%5D=49ec71ba9610419de03981c0b20999a383193313ce2d4551e0f5e0ee7d321e88&format=llm_user) ## Klue Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [CHORUS](https://www.g2.com/products/rouse-chorus/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - [Showpad](https://www.g2.com/products/showpad/reviews) ## Klue Features **Platform Basics** - Centralized Platform - Web Tracking **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Agentic AI - Website Change Monitoring** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Competitive Intelligence** - Autonomous Task Execution **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Storage **Platform Data** - Product Details - Customer Feedback & Reviews - Channel Acquisition **Segment Trending** - Web - Social - Benchmarks - Finance **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Platform Content ** - Battlecards **Analysis** - Custom Dashboards - Reports - Integrations **Platform Reporting** - Customizable Dashboard - Benchmark Reporting **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights ## Top Klue Alternatives - [Crayon](https://www.g2.com/products/crayon-crayon/reviews) - 4.6/5.0 (385 reviews) - [Contify](https://www.g2.com/products/contify/reviews) - 4.5/5.0 (116 reviews) - [Kompyte](https://www.g2.com/products/kompyte/reviews) - 4.3/5.0 (100 reviews)