--- title: Klue Reviews meta_title: 'Klue Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 443 reviews by the users' company size, role or industry to find out how Klue works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 443 scale: '5' date_modified: '2026-07-07' parent_category: name: Account-Based Data url: https://www.g2.com/categories/account-based-data --- # Klue Reviews **Vendor:** Klue **Category:** [Competitive Intelligence Tools](https://www.g2.com/categories/competitive-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 443 ## About Klue Klue is a Competitive Enablement Platform that combines win-loss analysis with competitive intelligence to bring together objective feedback from your buyers and intel from across the web so you can understand how to differentiate and win your market. Using AI to collect and analyze thousands of different data sources, Klue automates the delivery of continuous insights that help your sellers win more competitive deals. ## Klue Pros & Cons **What users like:** - Users value the **comprehensive competitive analysis tools** of Klue, appreciating its robust features and AI integration. (12 reviews) - Users appreciate the **seamless integration** of Klue with teams, enhancing competitive intelligence and enabling actionable insights. (10 reviews) - Users praise the **excellent customer support** from Klue, highlighting their commitment to ensuring project success. (9 reviews) - Users value the **well-organized and visually appealing battlecards** of Klue, enhancing quick access to essential information. (8 reviews) - Users praise Klue for its **seamless integration of competitive insights** that enhance collaboration and drive actionable results. (8 reviews) - Users praise Klue for its **ease of use** , making competitive intelligence accessible and effective for sales teams. (8 reviews) - Features (8 reviews) - Users value Klue’s **seamless integrations** that enhance competitive intelligence and align teams effectively with real-time updates. (8 reviews) - Time-saving (8 reviews) - Users praise the **intuitive user interface** of Klue, making competitive intelligence accessible for sales teams effectively. (8 reviews) **What users dislike:** - Users find the **difficult setup** of Klue frustrating, complicating navigation and feature understanding for effective use. (5 reviews) - Users find the **UX improvement** needed in collaboration tools and content creation, impacting overall usability and efficiency. (5 reviews) - Users experience **lack of clarity** in navigating Klue's features, leading to frustration in content creation and training. (4 reviews) - Users find the **learning curve challenging** , with complexity in layout and settings hindering the initial experience. (3 reviews) - Users find the **limited customization options** in Klue restrict their ability to collaborate and tailor their experience effectively. (3 reviews) - Users find Klue's collaboration features **limited** , causing challenges in co-authoring and editing content efficiently. (3 reviews) - Users express frustration with **poor integration** , highlighting difficulties in navigating features and inconsistent formatting. (3 reviews) - Steep Learning Curve (3 reviews) - Unclear Instructions (3 reviews) - Adoption Difficulty (2 reviews) ## Klue Reviews ### 1. The perfect combination of People and Technology **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | Competitive Intelligence and Market Research Manager, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2023 **What do you like best about Klue?** Klue as a company has built itself as a Customer first organization, this is made incredibly apparent in everything they do, their commitment to working with you (not harassing you or spreading misinformation) through guidance and understanding of your needs and requirements, then continually touching on those elements throughout every stage of the Sales process, onboarding and beyond puts them above the rest. The technology is incredibly intuitive, insanely smart in the way it handles information gathering, and very easy to use! I would say above all else, the company's best point is, without doubt, the people working at Klue, I've had the pleasure of working with Lauren, Brandon, Justine, and Sanger and can wholeheartedly say, they are the reason I went with Klue, at no point did I feel rushed or pushed, nor did I feel that my size of organization was unimportant to them, as I said countless times during our engagements "It felt like working with my company!" **What do you dislike about Klue?** I wish I had something to put down so it doesn't look like I'm the world's biggest fanboy, however, I honestly haven't found a single thing about working with Klue that I haven't found to be a stellar experience... To really clutch at straws trying to find something, I'd ask that they work on more integrations, however, what they have today is amazing! We as a company have a couple of technologies that are outside of the normal stack, for reference, Klue still integrates, just a little less seamlessly than a 'primary vendor stack'. **What problems is Klue solving and how is that benefiting you?** Coming into Klue, we didn't have a CI solution in place, we were still using gDrive to store Competitive info as well as the minds of the teams and a TON of Google-ing. We now have a singular source of truth, a constantly updated repository of information that keeps us on our A-Game when going into Sales Opportunities as well as staying informed with the latest developments in products and features from our Competition in the market. **Official Response from Suman‌ Melville:** > Thanks so much for this, James! Really appreciate your input and support. ### 2. Klue Provides Unbelievable Information About Our Competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Klue?** The details about our competitors. All the information is at your fingertips. Before jumping on with a prospect that I know who they are using for payroll, I can pull the battle card on them and be better prepared **What do you dislike about Klue?** Honestly, I really can't think of anything. If I had to say something, it would have information updated more frequently. Some of the information could be up to 6 months old, but still very helpful. **What problems is Klue solving and how is that benefiting you?** Klue provides a great deal of information about my competitors. The report gives me a hand up, knowing how they are going to sell against me. Provides me with landmines for them as well. **Official Response from Suman‌ Melville:** > Thanks so much for taking the time for this review! We truly appreciate your support ### 3. An useful service to share competitive information within the company **Rating:** 5.0/5.0 stars **Reviewed by:** Marco B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Klue?** Klue interface is very effective and allows one to find information quickly and use it when needed with the right level of deepening, of course, you have to fill and populate it with the correct information. **What do you dislike about Klue?** In my experience, I didn't find any drawbacks so far, hence I don't have any requests for improvement or corrections. I didn't try to use it from my mobile device, but I suppose the interface is responsive. **What problems is Klue solving and how is that benefiting you?** Having a quick way to find competitive information for our daily work is very important and klue is well suited for this purpose. It is easy to navigate and use. **Official Response from Suman‌ Melville:** > Thank you Marco for taking the time for this review. We truly appreciate you! ### 4. On demand competitor knowledge **Rating:** 5.0/5.0 stars **Reviewed by:** Chris F. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Klue?** Klue is an easy-to-navigate tool that brings together all of the research my corporate team has done on competitors and brings that into one accessible place for me to navigate on the fly. **What do you dislike about Klue?** Perhaps the UI will get some updates down the road? However, I don't feel this matters too much today and it doesn't impact the overall useability. **What problems is Klue solving and how is that benefiting you?** Customers often reference competitors that I know of or do not know of, and Klue enables me to speak more eloquently about how they compare to my product. This knowledge gives me the power to make the sales process more consultative. **Official Response from Suman‌ Melville:** > Thanks so much Chris! We truly appreciate your support. ### 5. Klue set up **Rating:** 5.0/5.0 stars **Reviewed by:** Erin S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Klue?** I love that it automatically pulls in so much competitor information for us and that everything is in one place! **What do you dislike about Klue?** Nothing so far, it's great, we love it, perfect **What problems is Klue solving and how is that benefiting you?** It's helping keep our sales team on top of competitive intelligence and abreast of what's happening in the market. ### 6. Great competitive enablement tool that makes running a competitive intel team much easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew M. | Marketing Strategy Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Klue?** Love that the alerts section brings all competitive & market activity in one place that I can easily take and include in battlecards & news digests. **What do you dislike about Klue?** The formatting tools when building custom cards to include in battlecards could work better. Formating tables, changing fonts, and pasting is wonky. **What problems is Klue solving and how is that benefiting you?** Standardizing our battlecard formats and putting all competitive information in one place has made it easy to find what we need, run enablement sessions, and update assets in real time. ### 7. Immediate value through a streamlined onboarding process tailored to meet our unique needs **Rating:** 5.0/5.0 stars **Reviewed by:** Darcy M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Klue?** Ease of digest set-up and the ability to track as many competitors (unlimited) as required to meet changing business demands. This is a unique feature that Klue provides compared to its competitors. Tracking unlimited competitors has proven invaluable as we follow a diverse market crowded with changing competitors. **What do you dislike about Klue?** The product is working to expectation, and I have no changes to recommend now. **What problems is Klue solving and how is that benefiting you?** Easy set-up of battle cards to capture real-time market dynamics to keep sales teams information current. Ability to create complete digests consistently to support field understanding of the changing market dynamics when changes occur. Very interested in the DoubleCheck acquisition and how this will add value with customer information in the future. ### 8. Klue, our new tool for organizing and distributing Competitive Intel **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Klue?** What I like best is the support during the implementation of Klue. Especially Amelie has been a great help, having her as a CS manager really helped onboarding the curators and users. We spent a lot of time evaulating different options before deciding to go for Klue, and we have not been disappointed until now. **What do you dislike about Klue?** I think we overestimated the power of monitoring competitors websites, if this feature would be more intelligent in terms of deciding what is relevant to report, that would be helpful. **What problems is Klue solving and how is that benefiting you?** Klue helps us to organize all the competitive info we have. It makes it easier for Sales to find information, and gives users more thrust that the information is up-to-date. **Official Response from Suman‌ Melville:** > Thank you for the support, esp for Amelie and our Support team ### 9. Great Solution for Competitive Intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Terry A. | Vice President Sales Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Klue?** I like that the tool is automatically harvesting data on an ongoing basis. My previous solution was static battle cards that quickly became outdated as soon as I released them to sales. With KLUE I don't need to rely on other people forwarding me competitive intelligence that they found on their own. The automatic data feeds are a game changer for us. Also, I like the ability to create a breadcrumb trail of information. It allows a salesperson to get access to essential information quickly while also enabling them to go deeper if they want to. Users aren't required to read a novel to learn about a competitor. The data is quick and easy to access. Also, our marketing team is building out their own battle cards within the platform. It will enable us to extend the value well beyond our sales team. **What do you dislike about Klue?** It took us a little longer to set up than I had hoped. Much of that was on us casting a broad net at the on-set and thinking we needed to have all the cards built out before launching. As a result, we elected to use a tiering approach which helped us focus on our key competitors and build out the lesser ones as a second-stage priority. **What problems is Klue solving and how is that benefiting you?** KLUE provides accurate, up-to-date competitive intelligence readily available to those in need. Also, we never had a concrete view of how much of our revenue is exposed to competitors. Now we can see where we are winning and losing and gain insight into why. ### 10. Group Product Marketing Manager, Competitive Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Coby M. | Group Product Marketing Manager - Competitive Excellence, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Klue?** From a people perspective, Klue has a great team. They make you feel surrounded in the sense of having support. Although I don't expect it, I've never gone more than 24 hours without a reply when I reach out to my CSM or someone else at Klue. They are highly dialed in and engaged. During role out training my CSM, Emma worked extra hours around my schedule to meet the needs of teams across the globe. From a product perspective, Klue is very invested in supporting the product and identifying ways to improve it. I've seen multiple new features added since onboarding, and I am excited to see what's next. As a user, Klue gives me access to upcoming roadmap features as part of their customer-facing product portal. I can self-serve to see what's next, which gives me confidence in the product team. **What do you dislike about Klue?** The UI could be a bit more intuitive. They have battle card templates but what would be ideal is a battle card wizard/builder. Klue has a great product and great compete domain expertise that is showcased in their collateral, podcasts and employees. I believe there is an opportunity to better merry both so that the expertise makes its way into the product. For example, I learned from a Klue presentation that "story-based" battlecards vs "informational" battle cards are ideal. This makes a lot of sense to me. So I imagine a battlecard wizard that helps guide the user in building the story by asking key questions. The other component that is missing is a general area that could replace a wiki. Klue is in need of a better landing page that brings it all together for the consumer users. **What problems is Klue solving and how is that benefiting you?** Klue helps to automate manual processes, consolidate disparate data and helps to display it in more consumable ways. ### 11. Klue: Your One-Stop Shop for All Things CI **Rating:** 4.5/5.0 stars **Reviewed by:** Raina H. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Klue?** Klue does exactly what it claims to do, and once you learn the system, you realize how well they really do those things. The integrations seem nice and then you use them and they're actually amazing. I love how easy it is to collect CI from all corners of your organization, and I love how beautiful and streamlined the battlecards turn out. Plus, Klue makes it really easy to make sure your content is accessible everywhere your sales folks are already looking for content and is the same version everywhere you connect it—it's great! Klue also has an amazing support team and thought-leadership resources—from your personal CSM to help get the most out of your purchase to Compete Week—they're really there for their customers and competitive professionals, in general. **What do you dislike about Klue?** Klue takes some work to get used to. There's definitely a learning curve for how battlecards are best organized, created, and completed. However, the more you dig in and learn the system—the more value you uncover. The other challenge is getting folks to buy into the product—convincing them to use the integrations (put competitive information in deals!) and to store their CI here instead of who knows where else is a major challenge. There's also a small amount of leg work to get the integrations (especially with Salesforce) up and running—though it's well worth it, it does take a bit of work in my experience. **What problems is Klue solving and how is that benefiting you?** Klues helps us in two key ways. First, Klue acts as a repository for all of our competitive information. Whether that's news alerts, a comment in Slack or Teams, or a competitor's blog—if it's electronic you can connect it to a competitor in Klue with a few clicks. Second, Klue's integrations mean that we can put competitive information in all the places where our sales team already looks for information (including Salesforce and Highspot) while maintaining one copy of the battlecard! It's amazing. With Klue there's only one resource to keep updated and it can live anywhere I need it to. ### 12. A key tool in our stack for revenue teams! Simple to use yet very efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony F. | Head of Sales Enablement, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Klue?** We have implemented Klue to take the competitive enablement of our revenue teams to the next level. Before Klue, our battle cards were in a standard presentation format and were hard to leverage. Intel collection was also highly manual; a lot of it got lost and never shared with our revenue teams. Klue helped solve both problems. Now revenue teams (as the rest of the company) have access to cured intel and targeted battle cards. Klue also helped us make other teams outside of Enablement accountable for content curation. Slack integration is a game-changer for straightforwardly collecting intel. Additionally, the support and service we are getting from Klue are great. Implementation support is complete and comes with consulting services on tackling competitive enablement. It's essential to remember that when choosing a vendor, the solution matters as much as the support you're getting, and Klue is a strong player on both levels. **What do you dislike about Klue?** At this stage, there's nothing I dislike. Slack and Seismic integration help us a lot to drive the adoption of Klue. Managing Klue as an admin is straightforward, and the initial technical setup is easy. End users appreciate the Seismic and SFDC integrations, so their battle cards are in the environment they are using. The feedback from our end users is very positive, especially compared to our previous competitive enablement efforts. Overall, Klue is very useful for the end user, admins, and collaborators. Klue keeps bringing new features and enhancements, and I'm excited to see what comes next! **What problems is Klue solving and how is that benefiting you?** Before implementing Klue, we faced two main problems: - Our battle cards for revenue teams were in a standard presentation format and were hard to leverage - Intel collection was manual, and a lot of it never made it back to revenue teams Klue successfully allowed us to tackle both challenges at the same time. ### 13. Great product and customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Tara H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Klue?** Brilliant to have real-time updates on competitor movements, and a centralised place to store it all. Great that it integrates with our existing tech stack. Our CSM Harry is great and very supportive, willing to go the extra mile to help us roll it out! **What do you dislike about Klue?** Would love for the support team to be available for GMT working hours so we can access more technical help in the UK at all times! **What problems is Klue solving and how is that benefiting you?** Helps us track and store CI in one place. Gives us a place for the sales team to send insights to and access battlecards + market insights ### 14. A great tool for gathering info on competitors and enabling sales teams **Rating:** 4.5/5.0 stars **Reviewed by:** Ben H. | Strategy Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Klue?** - Very flexible tool in terms of building battle cards and dashboards for monitoring competitors - Good tool for finding news about competitors - like the triage feature, and the smart groupings of headlines - Very responsive and helpful customer service - Evolving quickly as a product **What do you dislike about Klue?** - Some of the automatic information gathering (e.g., financials) only works well for larger, public competitors - The Digest feature has improved but is still relatively simplistic compared to other newsletter tools. Pretty much only lets you post a list of articles, but hard to do interesting things like group them into themes - If you're not a power user, it can be hard to extract the full value. Requires some practice before learning how to use Klue to its full capacity **What problems is Klue solving and how is that benefiting you?** - Aggregating alerts and intelligence on competitors - Providing a central place for competitive intelligence and sales enablement - Tool for distributing competitive intel across the company **Official Response from Suman‌ Melville:** > Thanks for taking the time to provide us this review, Ben, the entire team at Klue appreciates this! ### 15. Best in class competitive platform **Rating:** 4.5/5.0 stars **Reviewed by:** Beatriz C. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Klue?** The way the platform is designed, how intuitive it is, and all the information that is in one place, plus the excellent people who are always willing to help us with any issue **What do you dislike about Klue?** That until now, it cannot search for information in languages other than English **What problems is Klue solving and how is that benefiting you?** Being able to have the information of the competition first hand, and all in one place ### 16. Great tool to share competitive intel in one central place. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Klue?** The best feature of Klue is the Digest. I have found the Digest is the best way to communicate intel with all users, passive and active. Klue does a great job of scraping the internet for relevant updates; this helps the curators publish effective newsletters. **What do you dislike about Klue?** For passive or new users, Klue can be hard to navigate. **What problems is Klue solving and how is that benefiting you?** Prior to Klue, my company did not have a competitive intel tool. We now have a central repository that helps us track and house our competitor intel. ### 17. Great tool to manage all competitive intelligence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Klue?** Klue does an excellent job of collecting insights from hundreds of news sources, monitoring key competitor websites, and helping curators compile the information in a usable format. I also love that Klue continuously enhances its platform by adding more features each month! Klue is a great tool and helps a PMM job become much more efficient! **What do you dislike about Klue?** Nothing I really dislike about Klue, but there is room for improvement in the battlecard creation. Specifically, more functionality to allow curators to collaborate and edit battlecards simultaneously and provide ongoing feedback within each card. **What problems is Klue solving and how is that benefiting you?** Klue saves me a lot of time by collecting (and filtering) all competitor information, monitoring competitors, and building a competitive digest for the team. Klue saves me enormous amounts of time each week and helps me keep up with a very fast-paced industry. **Official Response from Suman‌ Melville:** > Thank you for the review, we really appreciate your support! Your battlecard feedback has also been submitted ### 18. Best onboarding, customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Klue?** We love how user-friendly the platform is to not only curate content but consumer content as well. Also, their customer service team has made getting set up and maintaining engagement so easy! Our success manager goes above and beyond. **What do you dislike about Klue?** Nothing at this point. Klue has exceeded our expectations. **What problems is Klue solving and how is that benefiting you?** Decentralized competitive intel throughout our organization. ### 19. Great platform and excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Klue?** Having an automated feed of competitive updates that are customized for our business is invaluable. The summary and triage features also save us a lot of time. **What do you dislike about Klue?** We had a lack of adoption across our sales team, but our customer success manager stepped in to help get the new commpetitive team trained and come up with strategies to mitigate adoption issues. **What problems is Klue solving and how is that benefiting you?** Klue is capturing the competitive information we need, and giving us a platform to organize it and distribute it to our GTM teams in an automated way. ### 20. Changing dynamics around Competitive analy... Enablement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Klue?** Klue provides a unique point of truth for all questions related to competitors and how we differentiate. Allowed us to move from "did you check presentation X" to "check Klue". It makes it abundantly clear what insights we hold and the gabs we may have. Overal Klue faciliates communication between the teams and allows Sales&Marketing to build better insights. The platform is well designed and comes with regular updates and improvements. **What do you dislike about Klue?** Building content and insights takes time. Klue's Customer Success team is on top of things and provides a lot of support but at the end of the day, the company using Klue needs to gather insights and build the messaging. Minor dislike on the text formatting. Its improving but Klue is still missing some of fomart options. **What problems is Klue solving and how is that benefiting you?** Klue is our baseline for competitive enablement. We have one source of information for competitive enablement and everybody (,Sales, Marketing, C-level) who needs competitive insights now knows where to find them. ### 21. Insightful and user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Klue?** The dashboards and battlecards are a great plus on Klue. They are intuitive, with good visuals, and the possibility of accessing them via mobile is an excellent feature. The alerts session is also great to help flag major changes to be on top of the competition. **What do you dislike about Klue?** Dislike is too strong. There is space for improvement in some areas, such as the Monitor section. Through the klue extension it's possible to add pages to monitor, but that will automatically add it as an alert (at least when I was setting up my account a few months), and that was not the best experience (not sure it has been solved). Another thing in the Monitor scope is that whenever there is a change in the competitor's webpage that is being monitored, even if it is in the cookies section, it will appear as a change. We should be able to exclude cookie changes from appearing as a change in the Monitor section. **What problems is Klue solving and how is that benefiting you?** Klue helped centralise the competitive intel in just one universal place with easy access. With Klue, we are saying goodbye to several presentations with outdated information scattered around the Drive. ### 22. Beyond competitive intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Klue?** Digests - Highly relevant and actionable bytes of information driving enablement not just on competition but also on how the industry is shaping up and differentiators that enable our Reps to win.... Easy to build battle cards - with a lot of boards to choose from and trusted advisors from klue CSM team providing tips it was a breeze building battlecard templates and publishing them CS & Support - Great onboarding and support from their post sale functions **What do you dislike about Klue?** User interface - (Especially for admins) sometimes it feels complex to navigate certain features unless you check out the help site or have had some good admin training. Klue already integrates with many of our systems. But need klue to be more embedded into the flow of work to provide proactive competitive recommendations and tips to our reps. **What problems is Klue solving and how is that benefiting you?** Sales enablement, competitive intelligence, some level of thought leadership data via digests, Capture tribal knowledge and tacit knowledge directly from reps, klue slack bot and plugin makes it easier to search competitive intelligence and contribute ### 23. A nifty platform to have a single source of truth on all of your competitors **Rating:** 4.5/5.0 stars **Reviewed by:** Verity B. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Klue?** The time saved on scouring the net for news on competitors. Internal and external sources of info are centralised. Any comp analysis from across the business can be created and stored in Klue. Sales teams can submit intel directly to the platform in several ways meaning they're accountable for population and information sharing - alongside the compete team collecting info. We have had some gems come through on alerts that we wouldn't have otherwise known about or known about after the fact. **What do you dislike about Klue?** That I have to hit save when populating cards rather than it autosave **What problems is Klue solving and how is that benefiting you?** Sharing info and intel centrally curating validated information helping us win more business breaking down silos ### 24. User friendly excellent product offering! **Rating:** 5.0/5.0 stars **Reviewed by:** Joyann J. | Competitive Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Klue?** the customer support is unlike any other. they have the answers for any problem and it is always a quick and easy fix. the product keeps our sales team up to date and is easily adaptable on computer or phone. Sanger my CSM **What do you dislike about Klue?** I have no complaints about Klue. The company, team, and product are the best I have worked with in a very long time. This is the future of how many companies should handle customers. **What problems is Klue solving and how is that benefiting you?** Competitive intel sharing, competitive sales enablement, and newsletters to stay in the know about the market. Intel sharing is also a huge thing on this platform. You can easily tag people to certain cards. ### 25. Intuitive, comprehensive, and powerful competitive intelligence platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Klue?** Working with the Klue platform and the staff to launch our competitive intelligence program has been a very welcoming experience, both with the people behind it and the software itself. **What do you dislike about Klue?** The platform is incredibly comprehensive and can feel a little daunting with everything that is available. There is a considerable time investment to consider for anyone planning on being a curator. There are times where the monitors that prompt if there are any changes simply show an different ad that was shown on a competitors website rather than an actual change to copy or features. **What problems is Klue solving and how is that benefiting you?** Up-to-date intelligence on all of our competitors is available for us to triage whenever we need, consistent monitoring of any changes made to our competitor's messaging or features, and a centralized location to store key information for our sales teams to use on calls. ### 26. Nailed It **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Klue?** They delivered everything that was promised. Sometimes I feel like their interest and investment in our success with this new tool outweighs our own. Impressive. **What do you dislike about Klue?** At this juncture, the short answer is nothing. **What problems is Klue solving and how is that benefiting you?** N/A ### 27. Excellent Competitive Intel Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lexi B. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Klue?** I love how Klue keeps all of our competitive intel organized in one place that's easy to keep up to date and to share with our across our organization, from sales to product development and leadership. **What do you dislike about Klue?** I would love for the Klue team to continue to expand on formatting options on boards to make them even easier to update, work with tables/grids and highlight specific information. **What problems is Klue solving and how is that benefiting you?** The Klue boards help us organize all of the information we are collecting into a format that is easy to share and to update. Alerts help us stay on top of regularly reviewing and updating the boards, so the information is always fresh. The automated news notifications are similar to Google Alerts, but with a great tool for processing and adding the info to the correct boards and a digest email. The Google Chrome extension and Slack integration have helped us to involve our Sales team and others in find and sending in intel to Klue that they may encounter either online or on a call. This helps my product marketing team stay on top of all the latest information and updates for the competitors we are tracking and helps us to make sure the most important and relavant intel is communicated across our organization. **Official Response from Suman‌ Melville:** > Thank you, Lexi, for taking the time to provide this review and feedback. We appreciate your support! ### 28. Currently provides best in class information collection & architecture **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Klue?** Having used other CI platforms in the past, Klue has the strongest information UI/UX, which is critical for bringing users back to consume available insights. The automated insight collection is as strong as is available in the market from our solution evaluation. **What do you dislike about Klue?** This "downside" is more of a wish list (since I find Klue to already be best in their class) -- it would be nice to have more W/L analysis value and better integrations to produce workflows with non-Salesforce CRMs **What problems is Klue solving and how is that benefiting you?** We need to have stronger capabilities for our organization to access and use competitive insights -- this is the baseline issue we have been able to resolve (within the available boards we can license of course :D). Having our teams know where to go for competitive insights BEFORE reaching out with questions is a huge efficiency gain. ### 29. Klue is an easy to use interface and great support team **Rating:** 4.5/5.0 stars **Reviewed by:** Dustin R. | D, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Klue?** The ease of use of Klue is first and foremost. I could navigate Klue the first time I opened it and figured out quickly how to find items. The interface is easy to follow, and it does not take an advanced degree to figure it out. The ease of use makes training easy and quick; It also is easy for the business to adopt because of the low learning curve to become proficient in Klue's use. **What do you dislike about Klue?** My only complaint is that it does not have a data storage function. I know that will add complexity, but as an intel collection, processing, and dissemination tool, It should have a file management system. The ability to upload docs and intel and to organize and store them would be a game changer. **Recommendations to others considering Klue:** Klue's best advantage is its easy use and clean interface. The battle cards and the company landing pages are intuitive and easy to follow. Training to be proficient in Klue is minimal and straightforward. Because of the lack of a file management capability, I would recommend that you create a process in another location to do so but loading the data for consumption by Klue users is easy and efficient. **What problems is Klue solving and how is that benefiting you?** The problems being solved for the business are three-fold. The first is a central oont of truth available to the company to access competitive curated content that enables the business to win. Second, it has decreased the time to value of bringing on new sales reps by giving them access to an easy-to-use format that prescribed how to win against the primary competitors. Third, it allows the business to scale as it grows; the Intel and enablement teams curate the intel and then roll it out to New team members or partners with little effort. **Official Response from Suman‌ Melville:** > Dustin, thank you for all of your support and product feedback! The team here very much appreciates you. ### 30. Boosting competitive intelligence. **Rating:** 5.0/5.0 stars **Reviewed by:** Annalisa D. | M, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Klue?** Klue enabled our product marketing team to thoroughly collect, curate, and deliver competitive intelligence across every department. It helped us professionalise our competitor analysis, ensuring we were always up to date. Our main stakeholder, the sales team is engaging with the content and it's very happy with the tool itself. Another critical point is the support we receive from our Customer Success Manager, Sophie. She guided us through the implementation phase like a pro, always ready to answer our questions, and guide us through the tool and its usage. **What do you dislike about Klue?** At first, it might seem a bit overwhelming with many options and tabs to navigate. The Klue UX team has been making significant progress in improving the user experience. Anyway, this is something that can be tackled quickly with the right Customer Success Manager. If I have to think to another point, it should be a bit easier to separate battle cards and content, from different teams within the same organisation. **What problems is Klue solving and how is that benefiting you?** Before Klue, we used to store CI in slides, docs and folders. This process made it very difficult to keep the information up to date and spread it across the organisation. Klue provided us with a platform where to localise our competitive intelligence. On top of that, the AI supports us by collecting essential information and helping us maintain the CI up to date. **Official Response from Suman‌ Melville:** > Thanks so much for taking the time to provide this great feedback, and will make sure Soph sees your shout-out. We work very hard to make sure customers are #1! ### 31. Intuitive Tool - Great Client Support **Rating:** 4.5/5.0 stars **Reviewed by:** Adam K. | Senior Market Intelligence Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Klue?** The automated feed of information coming through Klue has been invaluable. These insights have enabled our different teams to be updated on our competitors' latest market movements. **What do you dislike about Klue?** Some of the information that comes through the automated feed can sometimes not apply to our goals. However, removing these one-off stories from the feed is simple to ensure similar alerts are avoided in the future. **What problems is Klue solving and how is that benefiting you?** Klue is instrumental in informing our company's competitive intelligence from companies across multiple verticals. The platform is key in providing updates on competitors' acquisitions, sales and marketing content, pricing information, and product launches. ### 32. Klue makes it so easy to help our company stay informed of market developments! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Klue?** The newsfeed feature and the ability to send digest emails has been the most helpful feature for our company. **What do you dislike about Klue?** A bit labor intensive to get it up and running **What problems is Klue solving and how is that benefiting you?** Through the digest feature, Klue is enabling people throughout the organization to receive the same timely updates about competitors and our ever-evolving market. ### 33. Klue is an excellent tool and they deliver an excellent customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lesley S. | Director of Product Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Klue?** We have recently implemented Klue, and it enables our Product Marketing team to provide valuable competitive insights and information to sales, customer success, and other departments. We have benefitted from working closely with Colin to implement the roll-out of Klue to several teams, and this has been very valuable. Colin and the rest of the team have been amazing to work with, and it has been the most positive onboarding experience. With Klue it is easy to create and update battlecards and stay on top of competitors. It also makes it very easy to share information, and put together a digest to share with everyone else. **What do you dislike about Klue?** We have not come across anything yet. We have so far had a good experience with everything. It is still early for us to be able to say as we have enjoyed our experience so far. **What problems is Klue solving and how is that benefiting you?** Klue is an up-to-date source for collecting and sharing competitive intelligence. It makes it easier and faster for the Product Marketing team to share these insights. **Official Response from Suman‌ Melville:** > Thank you so much for this review, Lesley, we appreciate your input and support. ### 34. What you need to centralize your CI **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff F. | Sr Director of Product Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Klue?** Klue moved us from a collection of random doc files and a stream of one-off Slack observations to a centralized, curated repository of valuable competitive information. I've seen sales reps yoink info we put into Klue battlecards and use it explicitly to overcome objections set up by competitors or to lay traps of our own. The internal stats show who's benefiting, which competitors are most frequently searched for, and where you're missing. **What do you dislike about Klue?** The editor/formatting interface can get a little wonky, trying to fit what you want on a card in a way that's useful to the readers. The Salesforce integration isn't as seamless as we had hoped for our deployment - hard to train sales team to enter a competitor THEN go find related battlecards from the Klue widget. **What problems is Klue solving and how is that benefiting you?** The presence of Klue is graduallt encouraging our reps to think more about competitors and provide competitive information. That in turn should improve our win rates and just up our game when it comes to positioning us properly. ### 35. Klue for better sales **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammad A. | Business Development Representative, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Klue?** I like how it summarise the compatitors serves in one olace so that as a sales person can have a quick glance when talikg with a client. Also the snap card are a vey useful tool **What do you dislike about Klue?** I tried ro integrated with our CrM and Slack but it wais got disconnected, which it will not help me as a sales person to connect it again while on a call with a client, and there is not notification that it is disconnected **What problems is Klue solving and how is that benefiting you?** It helps me as a salesman know our status in the market and have a look at the competition in the market so that I can convince the client 5o buy the service from us not from the other competitors **Official Response from Suman‌ Melville:** > Thanks for your helpful review! Your connection from Klue to CRM and Slack should not disconnect, this can be corrected if you can pls notify your Klue CSM? Much appreciated! ### 36. Great Onboarding, Useful Information, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Klue?** Klue consolidates information from a number of sources into one platform that's easy to navigate and customize. **What do you dislike about Klue?** Some customization options are limited, but they are always improving the layout and adding new features that address this. **What problems is Klue solving and how is that benefiting you?** Klue saves me a lot of time by automatically pulling information into a dashboard. I can focus on analyzing the information instead of hunting it down. **Official Response from Suman‌ Melville:** > Thanks so much for your support and for taking the time to provide this invaluable feedback! ### 37. Taking us from reactive to proactive on all things competitive enablement **Rating:** 4.5/5.0 stars **Reviewed by:** Miranda D. | Associate Director, Product Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Klue?** I love Klue's fairly intuitive UI, the amazing customer support teams, and the ability to curate battlecards fairly seamlessly. I'm also starting to get to know and truly incorporate into my daily activity the alerts function, which brings me all the real time information I need to keep up with competitors. **What do you dislike about Klue?** I think Klue's UI is fairly intuitive, but there are still parts I would tweak to be even more fluid. I think this will come with time and feedback, as the more Klue feature releases I see the more I see they're definitely on the right track. **What problems is Klue solving and how is that benefiting you?** Klue is helping our teams proactively curate information on competitors far more seamlessly than we have in the past -- and helping us centralize that information for our sales teams so they're prepared for any conversation with clients. ### 38. Ideal for scaling businesses looking for a tool for competitive intelligence and sales enablement **Rating:** 5.0/5.0 stars **Reviewed by:** Mollie P. | Global Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Klue?** Klue is intuitive, easy to use and offers great functionality for enabling sales, marketing, product and other teams with competitive intel. Creating battle cards is simple and content can be shared easily with users. It's great that sales users can access content on the go via the app, HubSpot, Slack or other integrations. The Klue team was extremely helpful and knowledgable during the sales and onboarding process and continues to provide excellent support which is appreciated. **What do you dislike about Klue?** Not much to dislike. Perhaps just occasionally with smaller/less known competitors we are tracking we might not get as much information automatically pulled into the platform compared to larger competitors. **What problems is Klue solving and how is that benefiting you?** Klue has helped us set up competitive intelligence in our business and be much more proactive in gathering and sharing insights. By pulling everything into the one centralized platform and easily sharing content that's accessible by everyone in the organization and easily digestible, it means we can be much more strategic and effective in responding in real-time in competitive deals. ### 39. Needs improvements to alerting system **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Klue?** The system is capable of finding very good competitive articles I like the concept of saving alerts to competitive boards and a digest but execution can be improved **What do you dislike about Klue?** Despite multiple consultations with Klue, the system produces far too many useless alerts, leaving me to believe that the AI is not built well to automatically filter out what isn't desired. The answers presented as a solution are all workarounds of blocklists, filters, etc that require too much user time / maintenance on a daily basis. Assistance provided was boolean exclusions which I could have done myself. I do not enjoy using Klue - it is a necessary evil to make sure I don't miss a piece of news but it takes far too much time to get there. UX is currently average at best. There are too many clicks to move through this process quickly. As part of a software company, I know UX. I will update my review accordingly if any of this improves. I have been very candid with Klue about this for some time. Update: Klue implemented a version update that made the entire alert system considerably worse (both function and UX). This made it clear they did not listen to some critical feedback about how the system is working. For this reason, I reduced the rating. **What problems is Klue solving and how is that benefiting you?** Competitive alerts / web scraping / competitor site monitoring ### 40. Great product, Great service, Amazing people! **Rating:** 5.0/5.0 stars **Reviewed by:** Juan L. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Klue?** About the product: how incredibly easy is to use Klue. Absolutely intuitive and user-friendly. Beautiful interface. About Klue's team: they really set a new standard for client support. **What do you dislike about Klue?** Mostly to think about all the time we wasted doing ineffective Competitive Intelligence before having Klue. **What problems is Klue solving and how is that benefiting you?** With so many great features to collect, centralize and share CI on the go, we are making sure no one is missing anything. It has reduced the workload of competitive research and documentation, leaving more time for strategy. Forget about PowerPoint, PDF or whatever hard-to-maintain format you utilize for your battle cards. ### 41. A simple Intuitive Competitive Intel Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan B. | Competitive Intelligence, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Klue?** I did not have a competitive intelligence background. Klue has been super helpful in my learning process to how to organize my intel and produce great content for Sales/CS teams **What do you dislike about Klue?** I wish there was "bread crumb" settings so I could navigate back and forth between competitors while reviewing battlecards updates I made within the platform. Aside from that, I dont have any issues navigating the platform **What problems is Klue solving and how is that benefiting you?** I can quickly produce content to share with my teams without having to go through the process of creating new slide decks or docs. Information about competitors is nonstop. I can update a battlecard within minutes and share it immediately. **Official Response from Suman‌ Melville:** > Thanks Jordan for your helpful review - we appreciate this greatly. ### 42. Easy, centralized view of all competitive intelligence with the ability to disperse key information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Klue?** I love the alerts function, where all the latest news is curated and delivered every morning. Then, being able to insert commentary on the importance of each piece and sending it to all Klue consumers is huge. The monthly newsletter has been well received and helps summarize the biggest news from the month prior, and the Battlecards are incredibly easy to update. **What do you dislike about Klue?** No downsides as of yet! There is a good deal of manual work that needs to happen to get the Battlecards off the ground, but this is inherent in any CI tool, and not due to shortcomings in the Klue product. **What problems is Klue solving and how is that benefiting you?** None that I have seen, Klue has been very helpful in solving any integrations we require, such as the one with our internal customer relationship management tool. ### 43. Klue has revolutionized our competitive enablement program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Klue?** The best part about Klue is our ability to centralize all of our intel in an easily digestible way for the organization to pick out the quick traps / dismisses that can be used against the competition. **What do you dislike about Klue?** I'd love to see their alerts go to real time or support broader use cases for competitor-news and alerting capabilities. I sometimes have concerns with capturing the right alerts at the right time across the competitive landscape, or capturing new competitors entering the market. **What problems is Klue solving and how is that benefiting you?** Klue is making it easier to enable your field on competitive insights, and that frees us up in order to do deeper research and support one-off-deals. I am grateful for what they are able to do for us! ### 44. Klue WORKS! **Rating:** 5.0/5.0 stars **Reviewed by:** Emma S. | P, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Klue?** What's not to love? Our CSM is a rockstar, the platform makes finding competitor intel a breeze (I mean huge time saver), it keeps everything in one place, updates and pulls important intel in. I love organization, and Klue helps me dominate that! **What do you dislike about Klue?** I would love some better analytics that goes a bit more granular to understand consumer data. With that being said, we have voiced these asks to our CSM and they relay all feedback to their team and they listen. I feel heard when I bring up requests for Klue. **What problems is Klue solving and how is that benefiting you?** Competitive intel all in one place. Simple as that. They scan the web for updates on our competitors, have resources to send out digests which helps our internal teams crush the competition. I also love how easy it is to organize and create competitor boards making it easy for our internal teams to access the intel. ### 45. Excellent platform for consolidating competitive information and triaging news about competitors! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Klue?** Ease of use! Klue has three features that make my competitive intelligence tasks easier: News triage, constant monitoring of competitor site updates, and easy construction of battlecards. Every workday, I check out Klue's automated roundup of news alerts about my competitors. Using its triage feature, I can quickly separate the wheat from the chaff, and push only pertinent news to my company's feed and intel digest. The monitoring of competitors' sites lets me quickly zero in on any pertinent announcements I may have missed. Finally, for the battlecards, I really appreciate how the battlecards' automated feeds help me update information fields as they occur in real time. Klue has been a massive improvement over my past workflows (which involved me using Google alerts and Excel); it's a real time-saver and allows for more comprehensive competitive coverage than any one individual could hope to do without making this a full-time job. Beyond that, the support team is fantastic! **What do you dislike about Klue?** While I love the battlecards and the alerts, both could stand to have some slight improvements. For the battlecards, it's not easy to correct information culled from automated feeds when I spot errors in the source data that populated the feeds. As for the alerts, they capture everything on the web, including companies and concepts that have the same names as my competitors. This is really a very minor annoyance however; the alerts and the triage system save me much more time than its overcapture eats up. **What problems is Klue solving and how is that benefiting you?** Klue really helps me do granular and comprehensive monitoring of my competitors' publicly-known activity, and it does a great job of consolidating all my findings into a single place for my sales team to consume. A side benefit is that now I have far fewer individual queries from sales colleagues about competitors. They go look for what they might need in Klue first. It saves time for all of us! **Official Response from Suman‌ Melville:** > Thanks for the response and rating, truly appreciate your support! Will pass along your product feedback. ### 46. Klue and Bizagi **Rating:** 5.0/5.0 stars **Reviewed by:** Eugene O. | Competitive Intelligence Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Klue?** It has facilitated the sharing of essential competitive information - creating our primary source of truth **What do you dislike about Klue?** Have no concerns or dislikes that prevent the Team from sharing competitive intel **What problems is Klue solving and how is that benefiting you?** Helps in removing silos and is a key component in building our competitive intelligence ecosystem! ### 47. Great Product Tons of Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Klue?** Love the speed of innovation. Their CS team is super responsive. **What do you dislike about Klue?** Really enjoy the whole experience no complaints! **What problems is Klue solving and how is that benefiting you?** Keeping track of our competition. ### 48. Excellent Competitive Intelligence and Sales Enablement tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Klue?** The ease of use of Klue is one of the biggest advantages. Easy to navigate and understand. At first, it might seem a bit overwhelming with many options and tabs to navigate through, but with the help of the CSM team, you realize how easy it is to use. Klue's CSM's are incredibly helpful and talented - they have great suggestions for improvement. They do their best to help with any change you are trying to implement in terms of layout, design, accessibility and organization of content. We have a great relationship with Nate and Harry and appreciate their ongoing support. **What do you dislike about Klue?** My only suggestion for improvement would be to create a space to store data. For example, is a Digests archive that team members can return to and read in one place. Or perhaps a place that holds presentations, videos and other materials as a learning library (documents that are too detailed to put into a battlecard). Also the alerting feature needs improvement as sometimes does not capture important news. **What problems is Klue solving and how is that benefiting you?** Klue is a source for collecting and sharing competitive intelligence with the organization using battlecards, news feeds and a weekly newsletter, helping us centralize competitive information for our sales teams. ### 49. Very useful website to get all competitive info for most vendors in one page! **Rating:** 4.5/5.0 stars **Reviewed by:** Anas J. | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Klue?** Simple & easy to find your needs and friendly GUI to use **What do you dislike about Klue?** It needs to be more fruitful by adding Tier 2 & 3 vendors **What problems is Klue solving and how is that benefiting you?** Klue's website is very fruitful by competitive intelligence that's assist me in my work ### 50. 2X Customer, Big fan **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2022 **What do you like best about Klue?** Competitive intel is broken out into folders by company or product, which makes it easier to navigate and find what you need. Battlecards are clean and visually appealing so consumers actually use them. The inbox for news alerts and the triage function make admin responsibilities easy. Stakeholders love the weekly digest and Klue has been so helpful in creating a community of users that share field intel both through the app and through email. It's intuitive and simple. It's a breeze to roll out. **What do you dislike about Klue?** Microsoft teams integration was rolled back which has caused some frustration. **What problems is Klue solving and how is that benefiting you?** Democratizing competitive intel. Creating a culture of sharing competitive field intel at scale. Helping us increase our competitive win rate. ## Klue Discussions - [What software can I integrate with and how will it help? Can I get more product information?](https://www.g2.com/discussions/25045-what-software-can-i-integrate-with-and-how-will-it-help-can-i-get-more-product-information) - 1 comment, 2 upvotes - [What is Klue used for?](https://www.g2.com/discussions/what-is-klue-used-for) - 1 comment - [What does Klue do?](https://www.g2.com/discussions/what-does-klue-do) - 1 comment - [View Klue pricing details and edition comparison](https://www.g2.com/products/klue/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-10+14%3A37%3A59+-0500&secure%5Bsession_id%5D=c4195007-adc7-4b0d-b397-9a61c513653b&secure%5Btoken%5D=e05da8b9470c8e0dfaff49481f1fce8d79c0387972267934155803e12d241871&format=llm_user) ## Klue Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [CHORUS](https://www.g2.com/products/rouse-chorus/reviews) - [Gong](https://www.g2.com/products/gong/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - [Showpad](https://www.g2.com/products/showpad/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Klue Features **Platform Basics** - Centralized Platform - Web Tracking **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Agentic AI - Website Change Monitoring** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Competitive Intelligence** - Autonomous Task Execution **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Storage **Platform Data** - Product Details - Customer Feedback & Reviews - Channel Acquisition **Segment Trending** - Web - Social - Benchmarks - Finance **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Platform Content ** - Battlecards **Analysis** - Custom Dashboards - Reports - Integrations **Platform Reporting** - Customizable Dashboard - Benchmark Reporting **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights ## Top Klue Alternatives - [Crayon](https://www.g2.com/products/crayon-crayon/reviews) - 4.6/5.0 (385 reviews) - [Contify](https://www.g2.com/products/contify/reviews) - 4.5/5.0 (116 reviews) - [Kompyte](https://www.g2.com/products/kompyte/reviews) - 4.3/5.0 (100 reviews)