Top Rated Klarna Alternatives
They aim to help customers make purchases of larger ticket items. Review collected by and hosted on G2.com.
We have applied twice to Klarna to be offered via our family retail business Website. We offer a variety of beauty and grooming products, much like other popular retail shops that already use and offer Klarna (and which Klarna proudly advertises as their customers). However, our applications are rejected incorrectly and unjustly because Klarna tags us as a company that does "drop shipping", simply because we offer a variety of brands. We are NOT a drop shipping company. We have NEVER drop shipped. We are a retail eCommerce shop. We have our own inventory of products that we fully purchase and and store in our warehouse. We have the full legal right to resell these brands as retail corporation (just like some other already approved and advertised by Klarna as their customers). The only difference is that we are not a giant corporation, but rather a local family business. The Klarna review process has been very difficult and illogical. It is not possible to get any help via support as a merchant. At this time we would not recommend any businesses to engage with Klarna. It would wonderful if Klarna can be more understanding and fair in their merchant review process. Review collected by and hosted on G2.com.
51 out of 52 Total Reviews for Klarna
The variety of websites that you can shop on is great even compared to apps such as quad or afterpay. Review collected by and hosted on G2.com.
There isn't much to dislike about the app. The only thing I could say can use improvement is ease of payment at check out. Review collected by and hosted on G2.com.
Integration with our Shopify platform is a plus Review collected by and hosted on G2.com.
Customer Service for merchants is non-existent
Flexibility in options is non-existent. We've tried working with them based off our customer feeback and Klarna doesn't seem interested in working with us to improve customer adoption Review collected by and hosted on G2.com.
Nothing! There is no easy way to speak or chat with someone! It takes you to your dashboard but not to the chat box to actually speak with someone, I had to Google the customer service number smh Review collected by and hosted on G2.com.
I don't really care to us Klarna because they check your credit every time and everytime I have to login into my credit report or the sites and unlift my freeze on my credit. It's annoying! I love Afterpay because it's simpple to use! Due to all this I have missed my product and is now sold out because I had to go through all this!! I will never use Klarna again!!! Review collected by and hosted on G2.com.
The perks and rewards the have for making on time payments and paying off purchases are great and can really add up to some nice freebies quite rapidly. Review collected by and hosted on G2.com.
Klarna is awful. Both my husband and I have accounts with over $1,000 of purchase power and have both made successful purchases with Klarna and have since paid them in full. Randomly, I started getting denied due to “identity verification issues”. After countless chats, emails and “corrections” I have been told by every rank of employee from basic customer service rep to supervisor that my case has been escalated several times. I have been told through many communication avenues that the issue has been corrected, but my attempted purchases are still declined to this day citing identity verification issues.
My husband who has been successfully using Klarna for several months and has over $1,000 of spending power is now ALSO getting denied each time he attempts a purchases due to identity confirmation issues.
Unfortunately, we are not the only ones who have run into this issue. There is an entire feed on Reddit with scores of users saying the same thing has happened to them and Klarna has never resolved the issue.
Do yourself a favor and avoid using Klarna and stick to other more professional and reliable buy now, pay later apps like AfterPay and Affirm.
A word of caution, if you do find yourself running into this issue with Klarna, don’t bother wasting your time trying to get them to correct it. You’ll go through a lot of hassle only to have them tell you they’ve fixed the issue and your account will work.., but it never will. Review collected by and hosted on G2.com.
I had Klarna for years, when I first started with them it was great
Now I keep getting denied. I never was late, I always paid on time. Everything is paid off. I don't understand them at all. They are going to lose customers. ZIp and afterpay is the best. Klarna Sucks. Stay away from them. They don't keep their good customers. Review collected by and hosted on G2.com.
Not a good company at all. Stay away from them Review collected by and hosted on G2.com.
I've been with Klarna over 2 years and i swear by this company and tell everyone i know to use them and that they are better then any credit cards by far. How awesome is it to spread your payments into 4. Review collected by and hosted on G2.com.
Like i said i've been with Klarna over 2 years and in those 2 i've never missed 1 payment and i've never asked for an extension. I have excellent history with them and even pay early on most things. And about a week ago my purchase power was we will say $1500 or over and I went to make a small order and my purchase power disappeared. I was confused and contacted the agent only to be told that's normal! How is that normal?! I ended up reading everything i could find about Klarna and you do not even need to have a credit just be over 18 and have income. They do a soft credit pull.
So basically after 2 years of on time payment's and early payments and paying off thousands of dollars they have punished me like they would do someone who was not paying!
Klarna also claims that if i pay off the orders i have which were only totally $800 now all the way down to $300 in something and guess what no purchase power. Review collected by and hosted on G2.com.
Nothing... this has been the worst experience with a buy now pay later service I have ever dealt with. Review collected by and hosted on G2.com.
They attack your account after youre paid off... they dont respond to BBB issues... they have the WORST CUSTOMER SERVICE(cut and paste answers with a redirect to their phone line if you push for a solution.) Review collected by and hosted on G2.com.
Is not costumer service there. They don't give the refunds back to customers. Review collected by and hosted on G2.com.
the worst company in the world!!! Do not trust this company. Refunds are not returned to you. I have been in a case with them for more than 2 months, I sent them letters from my bank showing that they did not return my money and no one responds! do not use this company is a scam Review collected by and hosted on G2.com.
