--- title: Kixie PowerCall & SMS Reviews meta_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 865 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 865 scale: '5' date_modified: '2026-07-26' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Kixie PowerCall & SMS Reviews **Vendor:** Kixie **Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) **Average Rating:** 4.8/5.0 **Total Reviews:** 865 ## About Kixie PowerCall & SMS Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today. ## Kixie PowerCall & SMS Pros & Cons **What users like:** - Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration. (56 reviews) - Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity. (55 reviews) - Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team. (53 reviews) - Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration. (38 reviews) - Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly. (34 reviews) - Users find the **efficiency** of Kixie PowerCall & SMS enhances their productivity through seamless CRM integration and automated dialing. (31 reviews) - Integrations (28 reviews) - Customer Service (25 reviews) - Easy Integration (25 reviews) - Users value Kixie's **reliability** , enjoying seamless integration and efficient, consistent performance in their communication workflows. (25 reviews) **What users dislike:** - Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions. (21 reviews) - Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability. (11 reviews) - Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history. (10 reviews) - Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience. (10 reviews) - Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage. (9 reviews) - Users experience **dialer issues** that hinder call transitions and overall usability, affecting their efficiency with Kixie. (9 reviews) - Users report **integration issues** with Kixie, especially concerning data sync and compatibility with HubSpot. (9 reviews) - Users report experiencing **software glitches** that affect SMS templates, although support is quick to resolve issues. (9 reviews) - Users experience occasional **technical issues** such as connectivity problems and data syncing that require support assistance. (9 reviews) - Not Intuitive (8 reviews) ## Kixie PowerCall & SMS Reviews ### 1. The Kixie platform functions smoothly, very efficient, and user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Julian S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Kixie PowerCall & SMS?** What I like most about the Kixie PowerCall & SMS is that I can dial 3 numbers at one time and also send text while I am dialing. **What do you dislike about Kixie PowerCall & SMS?** I haven't found anything I dislike yet. It has been working well for me so far. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS allows me to keep track of my clients and leave helpful notes on each client, no longer needing to use pen, paper, or my cell phone. ### 2. Support is helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Kixie PowerCall & SMS?** Easy to use, support always on the go. We can dial more using Kixie **What do you dislike about Kixie PowerCall & SMS?** Hope you have unli sms option, that would be a great additional to your services **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We have issue with SMS cost as not explained on sales call. So hopefully you have unli sms option in the future. ### 3. Awesome customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Kixie PowerCall & SMS?** Awesome customer support and powerful dialer **What do you dislike about Kixie PowerCall & SMS?** Slow sync with my crm but overall great! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Autodialer ### 4. VM Drop **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2024 **What do you like best about Kixie PowerCall & SMS?** The ability to create SMS and VM for immediate drop **What do you dislike about Kixie PowerCall & SMS?** Nothing comes to mind as of now, I had multiple options to create and edit PowerCall and SMS **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Logging all calls and notes for every SMS, email and calls sent ### 5. kixie is a reliable platform for business use, great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Kixie PowerCall & SMS?** Its easy to use interface and the speed of the SMS texts **What do you dislike about Kixie PowerCall & SMS?** I thought I was having issues with importing a list in the power call feature only to realize i was not doing it correctly **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Its always improving th platform interface for better connectivity ### 6. easy calling, great price and a ton of features. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Kixie PowerCall & SMS?** They have a ton of features and pricing is great. **What do you dislike about Kixie PowerCall & SMS?** Sometimes the system lags. Would be nice if there was a mobile app for dialing. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I do a high volume of calls and Kixie allows me to make unlimited calls and i can set the dial time down to 15 seconds so if someone doesn't pick up it goes to the next one, plus it has features like DNC scrubbing and local presence. ### 7. Boost your productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Luz G. | Call confirmer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about Kixie PowerCall & SMS?** It's power dialing capabilities unlike anything else in the market **What do you dislike about Kixie PowerCall & SMS?** If you forget to make inbound call disposition it messes up. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Improves my performance and allows me to be more productive in other areas. ### 8. Excellent app and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Kixie PowerCall & SMS?** Super easy to use and integrate with our CRM platform, and it also has great sound quality. **What do you dislike about Kixie PowerCall & SMS?** The limit on characters when sending SMS is inconvenient but not a big deal. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It allows us to make calls easily and keep track of them for review. ### 9. Kixie makes my business so much better **Rating:** 5.0/5.0 stars **Reviewed by:** Barry R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie has made my telesales business so much better than before. I am making contact with prospects who, in the past, would not answer my calls. My sales have increased as a result. And, the automation allows me to make more calls in less time. Additionally, when I have had questions or service issues, Kixie has always resolved them quickly and to my satisfaction. I recommend them!! **What do you dislike about Kixie PowerCall & SMS?** I really like everything about my dialing system with Kixie. No complaints. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Prior to Kixie, my phone numbers were showing up as spam, even though I purchased many different outbound numbers through other vendors. Kixie takes care of that problem by providing different outbound numbers for every call I make. Game changer for my business. ### 10. My number was unable to send SMS messages **Rating:** 5.0/5.0 stars **Reviewed by:** Sam E. | Sales associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Kixie PowerCall & SMS?** The connection boost feature is needed in my workfield. Helps me connect with prospects more. **What do you dislike about Kixie PowerCall & SMS?** So far i dont really have any negative thoughts **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** The text messages templates often save time with messaging prospects. This feature allows me to reach out to prospects with 2 clicks ### 11. Very fast response for help, overall efficient platform for my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Gina L. | Life Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Kixie PowerCall & SMS?** efficiency overall in dialing quickly and sms communication. **What do you dislike about Kixie PowerCall & SMS?** I have not had any issues so far with these features. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I can get through as many contacts as possible while maintaining text communications seamlessly... ### 12. best onboard process in the game **Rating:** 5.0/5.0 stars **Reviewed by:** Danny K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2024 **What do you like best about Kixie PowerCall & SMS?** The team and the functionaility of the Dialer! Super easy to use and integrated very easiler into GHL **What do you dislike about Kixie PowerCall & SMS?** Nothing much, everything i didnt understand the team has helped me or has plans to add it to the technoolgy in the near future **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I can acutally call all my new inbound leads every day in a very short time frame and buy back my time to more important things ### 13. All in 1 Software for Sales Team **Rating:** 5.0/5.0 stars **Reviewed by:** Zyad C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2024 **What do you like best about Kixie PowerCall & SMS?** Ease of use, and simplicity, increased my Pickup Rate with the area code connect feature, and it connects with Go High-Level CRM, and all the data is synced properly, with no bug, working perfectly! Save your Time and increase your productivity with the Power Dialer. **What do you dislike about Kixie PowerCall & SMS?** More Flexibility in settings for CRM. Besides that, it has everything a Sales Team needs, Nothing much to complain about. It's Complete. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Outbound Cold Outreach Efficiency ### 14. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Kixie PowerCall & SMS?** I appreciate how Kixie PowerCall & SMS integrates with our CRM, allowing for efficient dialing and easy access to client information. The SMS feature is also very handy for quick, direct communication with clients. Customer service was top notch as well. **What do you dislike about Kixie PowerCall & SMS?** One area for improvement could be the user interface, which can feel a bit cluttered at times. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS helps me tackle the problem of managing multiple communication channels by centralizing calls and texts in one place. This has definitely cut down on the time I spend switching between apps, making my day-to-day tasks more manageable. Plus, it keeps track of client interactions, which means I don't have to stress about forgetting details of previous conversations. ### 15. Great! Kixie, is straight to the point & easy to manage. **Rating:** 5.0/5.0 stars **Reviewed by:** Genesis E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Kixie PowerCall & SMS?** I like that Kixie automatically round-robins the calls for me. Texting and voicemail availability are right at your finger tips. **What do you dislike about Kixie PowerCall & SMS?** I do not dislike anything about Kixie. The system is very easy to use and I just started yesterday. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie's auto dialer makes things easy to keep my hands free while on the call with customers. Information presented also is helpful for faster communications. ### 16. The BEST Calling & Texting Platform Out There! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Kixie PowerCall & SMS?** I've tried many calling/texting platforms, and Kixie PowerCall & SMS is by far, hands down, the best software I've ever used. The seamless integration with our CRM, the simple Chrome Extension integration, and intuitive UI make my work so smooth and efficient. I LOVE the VM Drops and SMS Templates as well. I could not recommend Kixie more - 6/5 Stars! **What do you dislike about Kixie PowerCall & SMS?** Nothing negative to say! Of all the dialers/SMS software I've used, Kixie is the BEST. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie helps increase my work efficiency with seamless integration to our CRM and amazing features like their VM Drop, Connectivity Boost, and SMS Templates. I can focus more on working my leads instead of Non-Revenue Generating Tasks that jam up my day. I make more money as a salesperson with Kixie! ### 17. Smooth! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Kixie PowerCall & SMS?** I've been using Kixie for years, and it's been a game changer for my sales team. The integration with our CRM is smooth, making it really easy to track and manage calls efficiently. Call quality is great, and the automation features saved us time. **What do you dislike about Kixie PowerCall & SMS?** The interface, though functional, could be more intuitive and streamlined for easier navigation **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie PowerCall & SMS helps streamline our calling process and CRM integration, saving us time and reducing manual data entry. ### 18. Our company uses Kixie for our outbound marketing calls and the service and support is tremendous. **Rating:** 5.0/5.0 stars **Reviewed by:** Hilda S. | Senior Fund Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Kixie PowerCall & SMS?** I love it functionality and how user friendly it is. I also love that one can record multiple messages and apply these to calls as you p0wer dial. **What do you dislike about Kixie PowerCall & SMS?** I actully have none to report as I quite happy with this servce. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie is solving the tedious problem of manul dialing calls and leaving manual messages. ### 19. best dialer ever **Rating:** 5.0/5.0 stars **Reviewed by:** JOVANNY d. | Financial Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2024 **What do you like best about Kixie PowerCall & SMS?** easy and understandable i dial a lot on their everday **What do you dislike about Kixie PowerCall & SMS?** nothing honestly exempt that everyday you gotta start your computer for it not to lag **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** dialing a lot of people fast and making money ### 20. Very Happy. Easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa S. | associate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Kixie PowerCall & SMS?** Easy to use. Makes auto calls It is easy to yexy **What do you dislike about Kixie PowerCall & SMS?** Making phoncall could be quicker texting could be faster **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** No problems at all. Easy to use ### 21. Great company **Rating:** 5.0/5.0 stars **Reviewed by:** Dana G. | Mortgage Loan Originator , Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Kixie PowerCall & SMS?** Great customer service. Very personable and readily available. The product itself is amazing. I shopped around and ended up with them. There are ton a freatures. Implementaton has been easy due to working with customer supoort. **What do you dislike about Kixie PowerCall & SMS?** I have not had any issues with kixie. I have been using it for a little bit. Maybe I dislike that is not free lol. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I am getting more dials in the limited time thaet I have. ### 22. Saving the day in the fastest way! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Kixie PowerCall & SMS?** The best part about Kixie PowerCall & SMS is that you'll recieve incredibly fast paced assistance as soon as you need it most! My customer support Agent Adam was able to jump into my account almost immediatley and was able to pin point my issue in rapid time all before the end of a week before a holiday weekend! You can't get much better than that! **What do you dislike about Kixie PowerCall & SMS?** Nothing so far! I've been able to contact support and get immediate help everytime I've needed it so far in my position. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Our company sets up new users in Kixie from time to time and knowing the ins and outs of everything can be a bit daunting at times. Having a service that provides quick answers when the informational articles on the website can't help is important to solve issues fast. SOme of those revolve around the staging of call forwarding in groups as well as ensuring all voicemail boxes are set up in the ways our clients need most. ### 23. Quality Phone System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Kixie PowerCall & SMS?** The features and customer service actually work really well. We have a dedicated agent that is always so helpful and if he is not available we can always just message the live support and they respond within 1 minute usually. And the platform is very user friendly. **What do you dislike about Kixie PowerCall & SMS?** Sometimes we have to refresh the page if the system is not loading properly. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie allows us to do everything in one place and save time ### 24. Great Customer Service Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Kixie PowerCall & SMS?** Easy to use, and efficient! The fact that Kixie connects to gmail is a plus. Anytime a caller leaves a voicemail or sends in a sms I am alerted through that too. So if I am out of the office I still am in the know! Great advantage. **What do you dislike about Kixie PowerCall & SMS?** Nothing! Highly recommend. I have had no issues with the use of Kixie. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie benifits me by providing protection to my personal information, allowing me to go forward in a customer service/ coaching role while keeping my personal life separate from work life. I love having a separate form of communication for work purposes only. ### 25. Kixie will grow your business exponentially. **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Kixie PowerCall & SMS?** I have used Kixie for the past 3 weeks and it has exceeded my expectations and my business has never been better. **What do you dislike about Kixie PowerCall & SMS?** They need to make a button to dump voicemails rather than a drop down box for ease of use. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Speed of dialing and multiple dials. ### 26. Fast dialer, clear, user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Rommel E. | Debt Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Kixie PowerCall & SMS?** Less workload for users Helps the agents multitask easier and get things done quicker **What do you dislike about Kixie PowerCall & SMS?** Some of the leads does not have customer info / name **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** saves us time to do outbound calls by clicking on each information of the client just to contact them. **Official Response from Jasper Benson-Sulzer:** > Thank you for sharing your experience with Kixie PowerCall & SMS. We understand the importance of having customer info for all leads and will work on improving this aspect for a better user experience. ### 27. QUICK & EASY TO WOKR WITH **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Kixie PowerCall & SMS?** The customer service and support teams. You get the sense they care about what they do. **What do you dislike about Kixie PowerCall & SMS?** Honestly, I don't have anything negative to say about them. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We are getting Customers on the phone more and more. ### 28. User friendly telephony platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sain R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Kixie PowerCall & SMS?** I appriciate the ease of implementation and use Kixie provides for my organization. On the off chance I have a question or concern, someone is there to support. I also appricate how often Kixie adds new features, and how they continue to evolve their product to meet the needs of their customers. **What do you dislike about Kixie PowerCall & SMS?** There are times Kixie does not have specifc features I am looking for. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie allows our team to have a centralized phone system with individual users having all of the functions of a regular cell phone. It allows managers insight into their team's perfomence that would not be possible with individual cell phones. ### 29. Just the tool I was looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Ashly G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2024 **What do you like best about Kixie PowerCall & SMS?** Thanks to Kixie I am able to communicate efficiently with my clients and link the calls with HubSpot so I can hear every call recorded when I need it **What do you dislike about Kixie PowerCall & SMS?** There is anything I do not like from Kixie, is the perfect tool **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Now I can make conference calls with my home office team when I need to teach them the way we make calls ### 30. Kixie powercall/sms has been wonderful...for the most part **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Kixie PowerCall & SMS?** I love how it integrates with my CRM and how it track everything. From sms tracking, KPIs, call dispositions, agent transfering, call recrodings, and so much more. **What do you dislike about Kixie PowerCall & SMS?** The downside is the mobile app, it is very glitchy, doesnt log texts correctly, and is very messy. Also I noticed sms delete after a certain period of time so if I want to reference message history on the go I have to log into my CRM and see the SMS history there. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Its helping me solve the need for a good outbound/inbound call/sms software that effortlessly integrates with my CRM ### 31. Blown away **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Kixie PowerCall & SMS?** There are several things that I LOVE about the kixie platform: Ease of use...Check (I use it every day!) Powerful calling engine...Check Parallel dialing ...Check Crystal clear call recordings ...Check Revolving local numbers...Check Lightning fast customer support! Simple implementation, start/use the same day! All of these help us power our outbound engine, which has been rocking since we started with Kixie. Keep up the great work you all! **What do you dislike about Kixie PowerCall & SMS?** The only grip that I have with the platform, which should be simple to do. Is port in the names of contacts instead of using the phone number as the identifier. You shouldnt have to log into the kixie website to see who you called or who called you. Just an annoyance, no biggie really. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** We needed a better way to call our customers, increasing conversations, which then lead to conversions. Kixie has helped me do just that, we are able to call more numbers in less time, which has helped us triple our conversation number. Which ultimately lead to 2x conversions. ### 32. Kixie is Great! and Customer Support is Top Notch! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie is very user friendly and a huge help with call volume and performance! Customer Support is awesome and very knowledgable! **What do you dislike about Kixie PowerCall & SMS?** I have found anything about Kixie I don't like so far! **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Volume of Calls & Overall rep performance. ### 33. Kixie Audio Issues - Resolved **Rating:** 5.0/5.0 stars **Reviewed by:** JJ L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Kixie PowerCall & SMS?** Kixie bypasses the number you copy and paste; even with those open and closed parentheses, it intelligently identifies that number. It allows one to receive calls/text/voicemails. it syncs with the CRM that you use. In short, convenience. When I had issues with my audio, the support group resolved it well within the expected time. **What do you dislike about Kixie PowerCall & SMS?** When you just ended an outbound call, when a call comes in, the outbound call field reappears, and you have to click on complete again. Sometimes, when you're about to click on complete, and when an incoming call comes in, you end up clicking on on of the incoming call buttons. So just be alert. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** contact handling ### 34. Customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jared O. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Kixie PowerCall & SMS?** easy to use. Once you watch the needed videos or email customer support it realy makes calling clients a pleasure. Along with dialing clients the SMS features allows to to interact thru text and just makes calling new and existing a pleasure. The frequency of use is daily task in the office pleasure to have upgraded. My crm was a pleasure and ease to intergration in a main factor in our decision to upgrade. The ease of implementation to our current CRM made this home run throughout the office **What do you dislike about Kixie PowerCall & SMS?** little corks to the system but after use and help most issues are response. One thing it does change the audio setting without permission. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** audio changes setting on its own if the program is paused to long ### 35. The tool that will boost your company! **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2024 **What do you like best about Kixie PowerCall & SMS?** Tthe possibility to send text messages besides the option to make conference calls **What do you dislike about Kixie PowerCall & SMS?** You can only add one person to the call, if you need more people to join in the call is not possible **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I can make calls at any time to any part of the USA with a good signal and the possibility to send phone messages too ### 36. Kixie is a great resource to scale your company! **Rating:** 5.0/5.0 stars **Reviewed by:** Lukas M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Kixie PowerCall & SMS?** The team at Kixie has been very helpful in having my sales agents navigate the site and maximizing its potential. Thank you for always providing a great service! Brendan does a great job 10/10! **What do you dislike about Kixie PowerCall & SMS?** To be honest, out of all the Dialing machines I have used I can truly say Kixie is a clean device to use without any complaints. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Ease of calling, Data inputting and record monitoring - allows to keep metrics and standards high as well as making sure there is never a delay in our workflow. ### 37. Stellar Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Dante J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Kixie PowerCall & SMS?** The easy to navigate UI system for Kixie is what makes reaching out to clients the best part about Kixie. Transfering leads into CRM makes it seamless and easy to maintain contact with all business. Brendan and Connor made it easy to understand! **What do you dislike about Kixie PowerCall & SMS?** The hang up button may have an occassional glitch where it will not save the previous progress. But that has no effect towards the call itself. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Outreaching to different clients. Outbound calling is difficult for any active business, Kixie made the sollution easier and seamless. ### 38. Kixie review **Rating:** 5.0/5.0 stars **Reviewed by:** andrew a. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Kixie PowerCall & SMS?** It helps me perform my daily work activities in an efficient and effective manner. Customer support is top notch and speedy. It is an easy platform to setup. **What do you dislike about Kixie PowerCall & SMS?** There can be some technical difficulties. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** With the sheer multitude of calls I make everyday, it saves me loads of time with the quick dialing. ### 39. HubSpot and kixie integration **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Kixie PowerCall & SMS?** One of the most helpful things about this integration is it helps us dial more calls during the day without having to manually do anything **What do you dislike about Kixie PowerCall & SMS?** This support is amazing and they go out of their way to help with any issues or problems you may run across **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It's saving me time and money ### 40. Voice Mail drop has been a GAME changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Kixie PowerCall & SMS?** Having the ability to pre record voice messages and leave them for clients has saved my team countless hours. **What do you dislike about Kixie PowerCall & SMS?** I had to relearn a few system features; once I felt comfortable, I was off to the races. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Saving my team time in leaving voice mails. ### 41. Kixie has some crucial functions if you have a team that makes a large volume of calls. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Kixie PowerCall & SMS?** The ability to leave pre-recorded vms is the best about Kixie. It also works well with HubSpot so it was the perfect solution for us to use. We're glad to have made the switch from our previous service provider where we had to read the same VM again and again. Customer support is also quick to answer. **What do you dislike about Kixie PowerCall & SMS?** It's UI isn't the most responsive and reliable. During a long session of calls, you might need to refresh the window a few times. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Kixie helps us make calls more effectively with HubSpot integration and the ability to leave prerecorded VM's. ### 42. I enjoy it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2024 **What do you like best about Kixie PowerCall & SMS?** The multiple dialer aspect is a game changer. **What do you dislike about Kixie PowerCall & SMS?** On certain occasions, using the same outbound number would be helpful. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Having to manually dial, saving me time. ### 43. Lightening Response **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Kixie PowerCall & SMS?** Very user friendly, tech support is quick and responsive. **What do you dislike about Kixie PowerCall & SMS?** There's nothing I don't like about it. Sometimes it glitches but like I said, tech support is quick to help get it resolved. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Keeping track of calls, emails and the ability to text along with being able to use area code specific phone numbers. ### 44. Great experience with Kixie ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Kixie PowerCall & SMS?** Just getting set up, the integration onto other platfrorms, and the text templates are really awesome. What was even more amazing was how fast and helpful the support team was at helping me figuring out some details about using the app and the integration features. Super appreciate there's humans available to help if you need it! **What do you dislike about Kixie PowerCall & SMS?** The app seems to not be quite as up to speed as the web version. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Making it easier to engage with clients and having it integrated with our sales hub. ### 45. Easy to use power caller, with click to call and it records into my CRM effortlessly; Pipedrive. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlo M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2024 **What do you like best about Kixie PowerCall & SMS?** Easy to use with click-to-call, seamless integration w/ my CRM **What do you dislike about Kixie PowerCall & SMS?** Nothing really; I need to deep dive into the ability to pre-load a group of numbers and execute dialing a list. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** I don't want to switch back and forth between my screen and where/when I am about to call; ### 46. Excellent tool to take your business to another level **Rating:** 5.0/5.0 stars **Reviewed by:** Valentina G. | Service center supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Kixie PowerCall & SMS?** Easy to use, keeps me in touch from anywhere in the world, great comunication with my clients and team works. **What do you dislike about Kixie PowerCall & SMS?** Nothing at the moment, everything is very well structured. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It allows me to easily contact clients and the interaction between people at the agency makes it easier for us to offer a better service. ### 47. Kixie is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Rainier D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2024 **What do you like best about Kixie PowerCall & SMS?** How intuitive and easy it is to use at all times. **What do you dislike about Kixie PowerCall & SMS?** This happenes rarely, but Kixie sometimes suddenly stops working and I have to restart it. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** It helps us reach our clients in a simple and quick manner, allowing us to provied quality customer service to anyone who needs us. ### 48. Does not work as expected **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Kixie PowerCall & SMS?** Does not integrate as described when making the purchase. Nobody to contact once things are not working as expected. **What do you dislike about Kixie PowerCall & SMS?** Having to manually type call notes into my Zoho CRM when it's supposed to be integrated. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Integration problems, receiving bills that don't itemize what they're for, trying to reach out to support to help with issues and the price. ### 49. BEST AUTODIALER THUS FAR **Rating:** 5.0/5.0 stars **Reviewed by:** Lawrence M. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Kixie PowerCall & SMS?** I LOVE the connection booster feature which matches my area code to that of the prospects area code or one close to it. I also can't say enough about the power list. If I really wanted to go bananas I could call 10 people at the same time. Talk about time travel cause that's how it feels like. **What do you dislike about Kixie PowerCall & SMS?** One thing I'm not a big fan of are the periodic bugs that come up. I find myself refreshing, closing out and starting the app sometimes 1-2 times every other day. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** TIME & Connection rate! Before using Kixie I did not realize how many hours was wasted on leads that would not pick up. The ability to call multiple people at the same time has saved me SO many hours of unproductivity through out the week and the connection booster feature has increased the call to pick up rate for me. ### 50. Given that I work with US based clients being a remote person, this has been an amazing tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Fizza D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Kixie PowerCall & SMS?** Call recordings are really a good control tool, I believe. **What do you dislike about Kixie PowerCall & SMS?** I didn't like the billing tbh, because its broken down in a few components which makes it complicated to understand and track. **What problems is Kixie PowerCall & SMS solving and how is that benefiting you?** Easy and quick connection with my clients and their vendors. ## Kixie PowerCall & SMS Discussions - [Would it be possible to add a feature which makes the user able to embed links to words in text messages?](https://www.g2.com/discussions/would-it-be-possible-to-add-a-feature-which-makes-the-user-able-to-embed-links-to-words-in-text-messages) - 1 comment, 1 upvote - [How come we cannot add a phone number to our Hubspot integration after getting off the call?](https://www.g2.com/discussions/24059-how-come-we-cannot-add-a-phone-number-to-our-hubspot-integration-after-getting-off-the-call) - 1 comment, 1 upvote - [Do you offer a longer cord on the headset?](https://www.g2.com/discussions/do-you-offer-a-longer-cord-on-the-headset) - 1 comment, 1 upvote - [What is the best way to avoid being confused with Spam with using the local presence feature?](https://www.g2.com/discussions/14652-what-is-the-best-way-to-avoid-being-confused-with-spam-with-using-the-local-presence-feature) - 1 comment, 1 upvote - [What would be the best way to import leads to hubspot to be used on kixie](https://www.g2.com/discussions/28132-what-would-be-the-best-way-to-import-leads-to-hubspot-to-be-used-on-kixie) - 1 comment - [View Kixie PowerCall & SMS pricing details and edition comparison](https://www.g2.com/products/kixie-powercall-sms/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+21%3A25%3A20+-0500&secure%5Bsession_id%5D=1900f2b2-a313-4e12-a622-1581cb78d121&secure%5Btoken%5D=e16c341e9ec8d9edc251bd2ea5c7cdeaa8f5c3ab21cc6ef76b1571975c108352&format=llm_user) ## Kixie PowerCall & SMS Integrations - 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[Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Kixie PowerCall & SMS Features **Lead Facilitation** - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Training** - Knowledge Base - Coaching Materials - Playbook Creation **Basic Communication** - Phone Calls - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Incentives** - Badges - Triggers - Leaderboards **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Contacts** - Personalization - Information Locater - Record Prospect Data **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards **Generative AI** - AI Text Summarization **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Administrative** - Integration - Employee Structure - Behavior Monitoring **Sales Analysis** - ROI Forecasting - Sales Forecasting **SMS Platform** - Reporting - Automation - White Label - API Integration **Generative AI** - AI Text Summarization **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Kixie PowerCall & SMS Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,360 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,598 reviews) - [Aloware](https://www.g2.com/products/aloware/reviews) - 4.1/5.0 (817 reviews)