Kiteworks Reviews & Product Details

I like Kiteworks' strong security features, like encryption and access controls, and its compliance-focused tools, which make sharing sensitive files safer. I appreciate how Kiteworks integrates smoothly with tools like Microsoft Office and Salesforce. Additionally, I value the audit trails for tracking file activity. It's great how it reduces shadow IT by applying the same encryption, logging, and access controls everywhere, making it easier to enforce consistent policies across teams. Review collected by and hosted on G2.com.

Users sometimes mention Kiteworks could improve on: Mobile app UX, Customization options, Reporting features. Review collected by and hosted on G2.com.

I like Kiteworks because it has a strong focus on security with full visibility and control, especially when sharing data outside the organization. Its biggest strength is that every file, email, or transfer is encrypted and governed, which allows organizations to control who accesses data, for how long, and under what conditions. We switched to Kiteworks to improve security, compliance, and visibility over sensitive data exchanges. Review collected by and hosted on G2.com.

The interface feels dated and less intuitive, especially for new or non-technical users. Review collected by and hosted on G2.com.

I use Kiteworks to securely share files, especially those that are too large or too sensitive for regular email systems. What I like most is the strong security features, which provide peace of mind when sharing confidential information. The core setup of Kiteworks was easy for us. Review collected by and hosted on G2.com.

The biggest issue is slow customer support. When technical problems or questions come up, responses can take a long time, which delays workflow. Also, linking it with other business tools took more time and technical effort than expected. Review collected by and hosted on G2.com.

Kiteworks is ideal for state agencies due to its emphasis on full encryption, zero trust access control, and in-transit scanning. It provides highly secure, compliant and auditable file transfer capabilities. Review collected by and hosted on G2.com.

Kiteworks licensing is somewhat complicated and requires multiple skus for a single request, so it's easy to miss required components. Review collected by and hosted on G2.com.

r its robust security, centralized control, and seamless handling of sensitive data, especially large files, through a unified platform that simplifies compliance (GDPR, HIPAA) and integrates secure file sharing, email, and APIs, making data governance easier and reducing risk for internal and external communication. Review collected by and hosted on G2.com.

It is very much reliable and safe to share sensitive information. Review collected by and hosted on G2.com.

I love it prioritizes security while maintaining ease of use. It really shines in ensuring that sensitive data is protected, especially when sharing or collaborating across teams. Review collected by and hosted on G2.com.

there is nothing to dislike everything is best i love it :) Review collected by and hosted on G2.com.

I use Kiteworks to share large files, especially for work, and I love that it provides secure transfer that is trustable and safe. It's very efficient and easy to use, which I appreciate. The initial setup was a great experience and very easy to understand. Review collected by and hosted on G2.com.

Maybe a little bit of the interface can be enhanced to be more user-friendly. Review collected by and hosted on G2.com.

I like the security features, especially the permission controls. It ensures that sensitive files stay secure and gives me visibility over every document, which is critical for client trust. Review collected by and hosted on G2.com.

The biggest issue is slow customer support. When technical problems come up, responses can take a long time which delays workflow and causes frustration. More intuitive menus and better in-app help would reduce the need to contact support for minor issues. Initial setup was doable but some features were confusing. Review collected by and hosted on G2.com.

Being able to see precisely who accessed a sensitive file and at what time is invaluable. The comprehensive audit trails have been a real asset for our compliance reporting, making the process of security audits significantly easier and less stressful. Review collected by and hosted on G2.com.

At times, it feels clunky and unnecessarily complicated when handling straightforward tasks. The interface lacks intuitiveness, which means that sending a secure file often requires more steps than I would expect. Review collected by and hosted on G2.com.

I find Kiteworks very easy to use, especially when sending large documents, and it's easy to navigate even for beginners. I only needed one tutorial, and walking through it was straightforward. I also appreciate that the link is accessible to different companies across the board to access needed information that is shared. Logging in was quick and easy, and I prefer using Kiteworks over other tools like MShare. Review collected by and hosted on G2.com.

I honestly do not have any dislikes. Ease and quick Review collected by and hosted on G2.com.