--- title: Kissflow Reviews meta_title: 'Kissflow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 591 reviews by the users' company size, role or industry to find out how Kissflow works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 591 scale: '5' date_modified: '2026-08-04' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Kissflow Reviews **Vendor:** KissFlow **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 591 ## About Kissflow Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations. ## Kissflow Pros & Cons **What users like:** - Users love the **user-friendly interface** of Kissflow, appreciating its visual appeal and ease of navigation. (37 reviews) - Users enjoy the **ease of use and flexibility** of Kissflow's workflow management for streamlined document processes. (20 reviews) - Users value the **automation capabilities** of Kissflow, enhancing agility and productivity while simplifying process management. (19 reviews) - Users admire the **flexibility** of Kissflow, making workflow design and document management effortless and customizable. (18 reviews) - Users love Kissflow for its **customization options** , enabling tailored workflows and seamless integrations with third-party services. (16 reviews) - Ease of Learning (15 reviews) - Customer Support (14 reviews) - Automation Focus (13 reviews) - Easy Creation (13 reviews) - Easy Integrations (13 reviews) **What users dislike:** - Users face challenges with **limited features** in Kissflow, especially regarding data export and mobile app functionality. (16 reviews) - Users desire a **scripting engine** and enhanced features to meet their specific customization and reporting needs. (14 reviews) - Users find Kissflow offers **limited customization** , restricting flexibility and hindering specific use-case implementations. (11 reviews) - Users find **integration issues** challenging, as third-party connections can be cumbersome and inflexible. (9 reviews) - Users criticize the **limited access control** in Kissflow, noting inconsistent permissions and a lack of privacy features. (6 reviews) - Functionality Limitations (6 reviews) - Integration Difficulties (6 reviews) - Limited Flexibility (5 reviews) - Cost Issues (4 reviews) - Difficult Navigation (4 reviews) ## Kissflow Reviews ### 1. Best Workflow management software out there **Rating:** 5.0/5.0 stars **Reviewed by:** Shias Siddique M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Simple to use, Easy navigation, Very less learning curve, Extensive documentation **What do you dislike about Kissflow?** Some desirable features are missing out, like download of attachments etc. **Recommendations to others considering Kissflow:** Kissflow is super easy to understand and put to use. Any employee with good common sense and logic can make use of Kissflow and use pre-existing apps, or create new apps as needed. **What problems is Kissflow solving and how is that benefiting you?** We have created several custom apps to manage our day to day business needs. ### 2. Great, easy-to-use solution! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2019 **What do you like best about Kissflow?** Cloud-based format with single-sign on gives me and my organization the freedom and flexibility to create a solution that we can use in a variety of ways. **What do you dislike about Kissflow?** While there are some technical limits to cloud-based protocols, we are an organization that is already fluid in that environment, so it worked well. If your group is not already working in the cloud with either workflows or documents, it could be a hindrance to taking full advantage of the platform. **Recommendations to others considering Kissflow:** Have a solid business workflow in place so that you are not creating a new process within the Kissflow environment. **What problems is Kissflow solving and how is that benefiting you?** We've been able to bring about a 100% digital flow to our onboarding process, including full transparency for all participating departments for new hires and interdepartmental transfers. ### 3. Solid process and workflow tool to pilot ideas or act as an alternative/interim solution **Rating:** 4.5/5.0 stars **Reviewed by:** Mark P B. | Technology Applications Manager, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2018 **What do you like best about Kissflow?** Definitely the flexibility and the cost. Additional integration or hooks available **What do you dislike about Kissflow?** Reporting capabilities and distribution of the data. **Recommendations to others considering Kissflow:** It is a great base product and we are looking forward to their new release in 2020. The Support team is solid and always there to help you out and work thru some options. **What problems is Kissflow solving and how is that benefiting you?** Purchase Orders, Employee Change Requests (HR and IT) and Capital Projects ### 4. Useful application **Rating:** 4.0/5.0 stars **Reviewed by:** Mohamed Miled B. | HSSE senior Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2019 **What do you like best about Kissflow?** KissFlow is a flexible tool for our events reporting and we adopt it to all input and output data. **What do you dislike about Kissflow?** Actually none, just some upgrading in the future. **What problems is Kissflow solving and how is that benefiting you?** Solved reporting platform accessibility and facility of usage and ensured the real time workflow and notification. ### 5. Great tool to simplify processes **Rating:** 4.5/5.0 stars **Reviewed by:** sandra l. | Sandra Lopez, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Kissflow?** To order to make it easier to follow up and evaluate, KissFlow simplifies complex processes. It has a rich field, but I particularly like public forms and email notifications. **What do you dislike about Kissflow?** I don't like the system of account management. How many super administrators with equal system access can have one account and how you can separate users by process. Another thing is also that, without losing any information, I can not pass one process to another account. **Recommendations to others considering Kissflow:** It is an ideal instrument to control complex processes **What problems is Kissflow solving and how is that benefiting you?** It helps us take disciplinary action against an employee who violated policies, receive customer complaints, field staff and also assists in data reconciliation. ### 6. It is a wonderful platform, very simple with liberty of flexibility. **Rating:** 4.5/5.0 stars **Reviewed by:** Ejaz H. | Business Services & Compliance Manager (Finance & Operations), Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** The best part is the simplification. We can create the flow of our own choice with multiple controls and options. **What do you dislike about Kissflow?** So far there is nothing to dislike, but aiming to see more features in the system. **Recommendations to others considering Kissflow:** This is a great tool for business process automation. It is the most simplified tool I have ever seen. **What problems is Kissflow solving and how is that benefiting you?** We are getting benefits on the following. 1-paperless environment 2-go green without printing documents 3-workflow gives us the control to meet our procurement and documentation compliances 4-it has on the go facilities, we can use it anywhere anytime ### 7. My Experience with Kissflow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2019 **What do you like best about Kissflow?** -Quick and easy to set up -Allows complex formulas -Easy for end-users **What do you dislike about Kissflow?** -Formulas can get long and become a complex web -No way to cancel delegating without having user log in **Recommendations to others considering Kissflow:** If you are using complicated routing and flows consider making a flow chart and writing your formulas outside Kissflow then past them in. There is a lack of working area in the form if you have very long conditional statements **What problems is Kissflow solving and how is that benefiting you?** -Sales discounting approval process -Sales promotion approval process ### 8. Network Specialist **Rating:** 4.5/5.0 stars **Reviewed by:** Curtis M. | Network Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** I like Kissflow for many reasons - the cloud based approach, how the design process make sense, how you can import and export data with little effort. We utilize Kissflow everyday and it easy to get users trained. **What do you dislike about Kissflow?** We haven't migrated to the newer version but I am looking forward to the enhancements. **What problems is Kissflow solving and how is that benefiting you?** I would say keeping better processes and not losing track of the forms (Nudging and Reminders help) We have several HR, IT, and Business Office forms. Kissflow has helped refine some of our old processes and sped them up. ### 9. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Using KiSSFLOW helps shortening the time needed to resolve some work flows inside the company. Some of the options on which some flows are created help managing approvers and users. **What do you dislike about Kissflow?** Sometimes KiSSFLOW can get quite slow. The search tool is a little slow, taking up to a minute to bring a search result. **Recommendations to others considering Kissflow:** Try and understand how it works, once you get the hang of it, it gets pretty easy to solve some internal work flows. **What problems is Kissflow solving and how is that benefiting you?** KiSSFLOW has helped solving some work flows issues, such as air freight and invoice emission. ### 10. Concise API with ease to follow examples **Rating:** 3.5/5.0 stars **Reviewed by:** Pablo M. | System Administration Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Personally from my side the API has been very useful, its very intuitive and all the problems we had are very clear to resolve. **What do you dislike about Kissflow?** I think that the SSO process is nots te simpleast or standard, yo enter your email instead of your subdomain like you see in other platforms(BambooHR, Zoom, etc) **What problems is Kissflow solving and how is that benefiting you?** We currently resolve all the issues regarding the amount of travels we have to approve and all the data we have to verify to make sure our employees have the necessary information and accesses to not have problems. ### 11. Everything in one package **Rating:** 5.0/5.0 stars **Reviewed by:** Jerusha J U. | Executive Administrative Assistant, Mental Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** I like that everything is controlled in one sitting. You open your task and can communicate if needed and complete the task if you need ever need it later for reference it's right there very convenient. **What do you dislike about Kissflow?** I have not found anything that I dislike about KiSSFLOW. Everything seems to be straightforward. **Recommendations to others considering Kissflow:** KiSSFLOW is great product it helps from Human Resources to Payroll and accounting. Wonderful product. **What problems is Kissflow solving and how is that benefiting you?** I am new to using the system. I didn't have this in my previous job. I love everything about it. Makes recording keeping easy. ### 12. Easy work flow tool to mange tickets **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** The approval log which can be used as audit trail. **What do you dislike about Kissflow?** When volume of transactions is increasing the response time of kiss flow is also increasing. Also it is felt that at the dash board level if the approval button is provided it is more useful. The approver will get into the details of only those tickets which he want to view. **Recommendations to others considering Kissflow:** It is very easy and better tool for work flow management at lower cost. **What problems is Kissflow solving and how is that benefiting you?** Invoice upload, approvals, Invoice saving etc. Data repository and audit trail. ### 13. Easy to manage business process **Rating:** 4.5/5.0 stars **Reviewed by:** Akash G. | Relationship Officer, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Kissflow?** One of the best part is no need to do coding and very easy to use interface of kissflow BPM It's reduce companies efforts in business process management It's not only for large businesses, small business also can use and manage process In one sentence kissflow is value for money **What do you dislike about Kissflow?** It's good but some help documents are missed so you might feel little bit struggle We have to update master list manually **What problems is Kissflow solving and how is that benefiting you?** As a RO We are managing operational processes and making it's easy for business We saves time and paper work both ### 14. Simply The Best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** The ease of using the software and how we can collaborate with everyone in the office. The addition of creating a trail of information we can go back and view at any time is awesome! **What do you dislike about Kissflow?** Sometimes forms flow in a weird way or completed forms come up when you search a keyword. There really is not much to dislike. It almost always works great. **Recommendations to others considering Kissflow:** It's a great service, I think when you compare the options and try it, you will see that Kissflow is superior! **What problems is Kissflow solving and how is that benefiting you?** We can collaborate easily and make sure everyone is always on the same page. It really helps make sure everyone involved on a process knows exactly what is going on and where it is at in the process. ### 15. KissFlow has always been user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** I like that the forms are easy to follow and that you are able to easily reassign KissFlows to various other supervisors. **What do you dislike about Kissflow?** Sometimes KissFlow doesn't save all the codes/ amounts I put in and I have to go back and refill the information. **What problems is Kissflow solving and how is that benefiting you?** We use KissFlow for purchase requests, communication requests and various other services. I love that it is all saved and you can see the timeline of when it was submitted, completed and the comments that arise as the project is being finished. ### 16. Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** I was highly impressed to experience such enthusastic, helpful support from a company with a complex product like theirs. Also, after having tested many other BPM products, it was clear the company is thinking about the end user constantly as part of both design and support. **What do you dislike about Kissflow?** It takes a fair amount of understanding of the concepts behind business process management to get things started. Deploying a BPM can take more time than expected. Getting users on board with the idea internally is always a challenge as well, but Kissflow may be the best one to choose in this instance. **Recommendations to others considering Kissflow:** Evaluate BPM systems with enough time available to understand the nuances of each one **What problems is Kissflow solving and how is that benefiting you?** Collaborative digital marketing endeavors between 3 different business entities. ### 17. Simple Workflow Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about Kissflow?** The customization you can have with Kissflow workflows is great. The ability to use conditions and formulas has allowed us to automate very specific tasks. **What do you dislike about Kissflow?** Kissflow has its limitations with more complex workflows and in order to have people use it they need a license. It would be nice to be able to include outside members to the flows especially if they are needed for one time use. **What problems is Kissflow solving and how is that benefiting you?** We've used Kissflow in our HR & Payroll process to create an approval structure. ### 18. Integration and automation for your tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Henry B. | Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2019 **What do you like best about Kissflow?** Kissflow has many different tasks divided into applications and integrations. You can review all the available applications and install only the ones you want to use. Depending on your business you may need more applications for human resources, others will need more for sales, others to insert data ... The good thing about this software is that you can select the ones you need the most and install them with a click. Mainly we use it for sales and we have selected several applications that help us to insert data faster and so that we can better manage new product campaigns. The program informs you of the objectives and tasks that you have pending. Receiving those notices helps not to have to write down everything that you have left to do, since the program notifies you if there is something that you have not yet finished. You can divide the work and better manage the collaboration, since you can add users and put them into the areas you want and divide each worker through the available roles. **What do you dislike about Kissflow?** The mobile application is not as well optimized as the web version. When you want to review the tasks or insert data takes much more time and it is better to wait until you can connect to the computer, since a lot of time is lost through the mobile application. They should work on a better optimization that allows entering data and checking tasks more easily. **Recommendations to others considering Kissflow:** The good thing about Kissflow is that it is a tool that can help in the area of human resources, sales, marketing, integrations and applications for different areas of your company. If you are looking for an application that will help you organize and manage the work better in any area of your company, you can choose Kissflow. **What problems is Kissflow solving and how is that benefiting you?** Working through the modules and applications provided by Kissflow is much easier. We have installed several applications that have allowed us to take better control of our sales, advertise more efficiently and introduce new users within the system. The performance reports that we obtain through Kissflow have also allowed us to better analyze how we have developed our work, if there has been any failure during the process or if we must make some change in any of the sales modules so that our profitability is better. Tasks such as review or insertion of emails or calls now we review and manage automatically, we do not waste time doing tasks related to this type of communication, since with Kissflow we can manage them better. ### 19. Great Solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey W. | Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2019 **What do you like best about Kissflow?** Very happy with this paperless solution to our most used tasks. Very easy to adapt to specific needs. **What do you dislike about Kissflow?** No problems with the product, just getting employees to use it! **What problems is Kissflow solving and how is that benefiting you?** A much more effecient workflow...can tell exactly where approval is...no more lost papers! ### 20. From Vietnamobile Telecom review **Rating:** 3.5/5.0 stars **Reviewed by:** Hung D. | System Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** I think Kissflow was the good solution for BPM process, digital tranformation, .... **What do you dislike about Kissflow?** Support more on report system, reminder repeater, backup solution, backup form,... **What problems is Kissflow solving and how is that benefiting you?** All the BPM was process total digital which can help customer, employee, director,... can process anytime, anywhere. ### 21. The best BPM software **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa B. | Business Analyst, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about Kissflow?** Learning to use KissFlow is easy, its user interface is friendly and there is a lot of training material available on the Internet, very useful if you start using this software. **What do you dislike about Kissflow?** I have nothing to complain about Kissflow is an excellent business process management tool. **What problems is Kissflow solving and how is that benefiting you?** Kissflow makes us as a team more productive, as it improves internal communication, thus reducing response times to customers and employees. Thanks to Kissflow we make informed decisions faster in our workplace. ### 22. Excellent workflow management software. **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver R. | Business Process Manager, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2019 **What do you like best about Kissflow?** It has a flexible workflow. It is highly customisable. This system helps us to track the status of activity in our service fulfillment process. I love its simplicity hence anyone can use it. **What do you dislike about Kissflow?** This system is great in its function and we love it. However, when trying to structure more complicated workflows, it does not work. **Recommendations to others considering Kissflow:** This system makes it extremely easy to create new forms and also customer support was outstanding. All these plus its functionalities are making me to highly recommend it. **What problems is Kissflow solving and how is that benefiting you?** This software has really helped us to evaluate new sales plan. It also makes it easier to pass memo among other departments hence saving time and reduction of paperwork. ### 23. Big Kiss to Kissflow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Kissflow has helped our business keep our controls so tight and create better systems that are so user friendly for all our managers **What do you dislike about Kissflow?** would be great to internally reply to my managers who have posted receipts, sick leave etc and actually be able to respond a message to them - so a chat box related to their input **What problems is Kissflow solving and how is that benefiting you?** sometimes have issues making it compatible with my phone so i tend to only use it on my laptop ### 24. No support for Arabic language in the chat and in the some of there web **Rating:** 1.5/5.0 stars **Reviewed by:** Mohammad K. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Kissflow?** its web based system and connect with google suite. **What do you dislike about Kissflow?** bad support and a lot of limitation cross the app. **Recommendations to others considering Kissflow:** support more language, add different calender's like Hijra calender's provide native language chat. **What problems is Kissflow solving and how is that benefiting you?** To help moving to a paperless environment. ### 25. Great BPM-Workflow that is super costumizable. **Rating:** 5.0/5.0 stars **Reviewed by:** Walter W. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Kissflow has given us the freedom create custom apps that work great and secure the information. **What do you dislike about Kissflow?** Only thing missing for me is mobile admin functions. **Recommendations to others considering Kissflow:** If you are considering Kissflow I say jump in. It has made so many things easier and more secure for us it is invaluable. **What problems is Kissflow solving and how is that benefiting you?** We have used it for nearly every process. Currently we have 38 core apps that run our day to day functions with 1000's of reports behind them. ### 26. KissFlow as Purchasing software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about Kissflow?** The workflow is great; I have found KissFlow to be very user-friendly with many great options and customizations. The best part of KissFlow is the customer service, by far. They are always available to help, and get what you need done quickly with minimal effort and/or confusion. **What do you dislike about Kissflow?** The server can be slow and times out occasionally. **What problems is Kissflow solving and how is that benefiting you?** Solved our general purchasing requisition issues as well as helped to control professional development and HR requests. ### 27. Flexible solution with great customer support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** The system can be used to automate multiple processes which opens the door to solutions to many problems. It shares a lot of functionality with Excel which makes it familiar to most users. Customer support is responsive and personable, going above and beyond to help with your query. **What do you dislike about Kissflow?** A lot of the functionality requires unintuitive workarounds (dummy apps and fields) which could be documented better. Poor error reporting and syntax checking, making it difficult to find errors in your formulae if they are complex. **What problems is Kissflow solving and how is that benefiting you?** Stock management for publications and asset management. Using the web form allows us to take orders from the public and keep track of each stage of the order process. ### 28. Excellent **Rating:** 4.0/5.0 stars **Reviewed by:** Hajikumar R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2020 **What do you like best about Kissflow?** Onine support and interaction with the team **What do you dislike about Kissflow?** 2 days off on support. Reports and analysis are not in kissflow. No scheduler option in kissflow **Recommendations to others considering Kissflow:** Good **What problems is Kissflow solving and how is that benefiting you?** Approval Process ### 29. Convenient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Kissflow?** I like how convenient it is to get paperwork approved. If you need a higher up position to sign something, we upload it into KiSSFLOW and it notifies us when someone has signed. It's easier than having someone have to drive it over. Extremely user friendly. **What do you dislike about Kissflow?** Still getting used to the interface; I don't dislike anything thus far. **Recommendations to others considering Kissflow:** It's a great way to get approvals, fill out forms in a timely manner since some lines can be preset with your company. **What problems is Kissflow solving and how is that benefiting you?** Benefits is that it saves us a lot of time. Everything you need for approvals has a form, which is convenient. ### 30. How we Simplify, Centralize, Secure with KiSSFLOW **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2019 **What do you like best about Kissflow?** KiSSFLOW's ease of development along with rich functionality has provided a great replacement to legacy sharepoint-based systems that typically felt clunky and complex to build. **What do you dislike about Kissflow?** We're excited for version 3 to be fully released as there are granular rights and other functions that are not available in version 2. **Recommendations to others considering Kissflow:** Use their training materials. When we deployed to 800 users across 100+ locations this was the first implementation we've ever done where we did not need to provide any training. **What problems is Kissflow solving and how is that benefiting you?** We've semi-automated numerous business processes in KiSSFLOW and we're working on migrating a whole contracts management system. ### 31. Streamlined our purchase order system **Rating:** 4.5/5.0 stars **Reviewed by:** Mark G. | Safety and Maintenance Manager, Paper & Forest Products, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** We adopted the use of KiSSFLOW to streamline our purchase order system. It has sped up our purchasing procedures and kept everyone advised and decreased the payment to our vendors. **What do you dislike about Kissflow?** More than anything for me, it took a while to feel comfortable with the program. Now I am processing our invoices faster and keeping our vendors happy. **Recommendations to others considering Kissflow:** Good flexible program for many uses. **What problems is Kissflow solving and how is that benefiting you?** KiSSFLOW has improved visibility of our purchasing system. ### 32. Great tool to automate manual workflow processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2019 **What do you like best about Kissflow?** Ease of use. In just a few hours you can get workflows up and running in Kissflow **What do you dislike about Kissflow?** They information is not maintained in a master database, each app you build maintains a separate data store. **Recommendations to others considering Kissflow:** Great app to manage and document simple workflow processes. Need to setup correctly in the beginning or it can get a bit out of control. **What problems is Kissflow solving and how is that benefiting you?** We use Kissflow to document system access requests to comply with audit requirements ### 33. Simple, fast, easy process and approval automation **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel R. | Commercial Excellence, Sales & Service Operations Director Latin America, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Simple, fast, easy to use, user friendly, mobile, we could reduce emails, everything in the same place, ability to build KPI and dashboards **What do you dislike about Kissflow?** In the case of our company, it is a standalone tool, not integrated with other systems and tools. **Recommendations to others considering Kissflow:** It is a very simple, easy to use and implement tool. We are digitalizing almost all of our processes **What problems is Kissflow solving and how is that benefiting you?** We are automating all our processes and workflows. ### 34. Easy to use and implement. **Rating:** 5.0/5.0 stars **Reviewed by:** Robbie D. | Sales Engineer, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2019 **What do you like best about Kissflow?** It was pretty simple to setup, the sample apps were great. Support was above average, most questions or issues were resolved the same day we asked for help. **What do you dislike about Kissflow?** These was little to not like. A solid product. **Recommendations to others considering Kissflow:** Best in class for its cost. Easy choice when compared to other platforms. **What problems is Kissflow solving and how is that benefiting you?** It helped to streamline our approval process for employees to request new equipment and capital expenditures. ### 35. Excellent workflow management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Being able to customize reports, permissions on the user level, groups performing approval tasks etc. The software is feature-rich and I have no real complaints. Having more excel-like functions would be a plus, as well as better lookup references for table fields. **What do you dislike about Kissflow?** There is nothing that I dislike in the software. **Recommendations to others considering Kissflow:** Consider the significance of standardized flow task management. **What problems is Kissflow solving and how is that benefiting you?** Standardizing Workflows and permissions for approval tasks. ### 36. Efficient to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2019 **What do you like best about Kissflow?** Intuitive Inputs and usage of the software **What do you dislike about Kissflow?** The line item details are problematic when it comes to copy/paste information into the separate fields. The system times out too soon without me knowing. I eventually get an error message and have to start over. **What problems is Kissflow solving and how is that benefiting you?** Efficient workflow of purchase req. approval ### 37. Kissflow - Customisable solution for your business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Kissflow?** The fact the Kissflow is customisable and the staff at Kissflow will work with you to create a tailored solutions. Customer service is excellent. **What do you dislike about Kissflow?** No many things are disliked, that are some elements that could not be customised but thats expected **Recommendations to others considering Kissflow:** If you want customization kissflow is your answer **What problems is Kissflow solving and how is that benefiting you?** We use Kissflow for our purchase order process and it works really well ### 38. Great Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Jonah F. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2019 **What do you like best about Kissflow?** The ease of setting up workflows for our school has been wonderful. **What do you dislike about Kissflow?** I haven't found much I don't like about Kissflow. Reliable and easy to use always. **What problems is Kissflow solving and how is that benefiting you?** Group room reservations. Onboard new staff for our IT department to automatically open a help desk ticket to trickle down the process. ### 39. Great system for simple processes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** The ease of use of setting up a proper business process that allows for seamless communication and management of items or tracking required information. The ease of management of users and the compartmentalisation of those users with the correct processes. **What do you dislike about Kissflow?** The system can at times be too simplistic and lacks features of more expensive programs **What problems is Kissflow solving and how is that benefiting you?** We use it as our complaints and queries management system to ensure that we share the correct information with the customers, which needs to come from different departments, in order to have those customers' queries or complaints resolved accurately and in a timely manner. ### 40. Good software for SMB **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** Easy to setup and very good integrations to 3rd parties So for example we used it with Google directory which allowed us to use the same infrastructure without changes and just import it automatically **What do you dislike about Kissflow?** doesn't support bigger systems integrations like SF or NS **Recommendations to others considering Kissflow:** I think that KISSFLOW is a very good service for anyone that is looking to get an easy to setup approval system, the huge benefit it the integration to google directory that we have and easy setup of roles and responsibilities **What problems is Kissflow solving and how is that benefiting you?** We use it for- Purchase orders Hire request Cloud expenses shared car resources ### 41. kissflow **Rating:** 3.5/5.0 stars **Reviewed by:** Lisa H. | Tax accountant , Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Kissflow?** it is easy to use for approving processes **What do you dislike about Kissflow?** if you deny a request, it starts the whole process over again... if we have a chain of 8 people who need to approve a payment, and it gets denied on the 7th person, everyone has to review it again once a requested change is made. **Recommendations to others considering Kissflow:** great program to use **What problems is Kissflow solving and how is that benefiting you?** approving international award payments - wittholding taxes, etc. ### 42. KissFlow is an excellent product with a lot of potential **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew G. | Director of Technology, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** I love how easy it is to integrate this product with other services. **What do you dislike about Kissflow?** I still find the layout and GUI to be a little difficult to navigate. Wish I had better embed options that can also integrate with Google Apps authentication. **Recommendations to others considering Kissflow:** Use their support! **What problems is Kissflow solving and how is that benefiting you?** Kissflow is the only product that can make my school’s complex approval workflow system work! ### 43. easy to use & time saving software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** we can help to initiate process request. View Items that require user action and approve pending task. The tools allow the users to track process performance. **What do you dislike about Kissflow?** When we click on Get Clarification option to Initiator, So there is no attachment option. It should be available in KiSSFLOW during approver required get clarity. **What problems is Kissflow solving and how is that benefiting you?** Problem Solving-1-If user have not able to raise request in Kissflow for particular app- 1st check user access. 2-unable to get notification of Kissflow request- check assign user in notification field or master. 3-if skip approver- check approver condition in master sheet etc. ### 44. KiSSFLOW is a very reliable application **Rating:** 4.5/5.0 stars **Reviewed by:** Silas O. | Computer Programmer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2019 **What do you like best about Kissflow?** KiSSFLOW is an application that I use without much stress. KiSSFLOW workflow is very flexible and reports are amazingly easy to customize. It also allows personalized reports. **What do you dislike about Kissflow?** KiSSFLOW really need to work on their performance stability if they hope for future clients. The mobile version also need some work done as well. **Recommendations to others considering Kissflow:** I highly recommend KiSSFLOW to anyone. **What problems is Kissflow solving and how is that benefiting you?** With KiSSFLOW I've been able to track down all my purchase request with ease. ### 45. It's very usefull, but very slow. **Rating:** 4.0/5.0 stars **Reviewed by:** Edna D. | LATAM CPGs Catalog Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** That you can connect kissflow with other intern softwares **What do you dislike about Kissflow?** Very slow, sometimes not to clear to use **Recommendations to others considering Kissflow:** You can get personal tutorials when you don't know how to implement your process. **What problems is Kissflow solving and how is that benefiting you?** Maybe more visual. It's a very difficult "form" to use. Many times it crashes. It will be cool to create . dashboards of the process. ### 46. amazing and easy life **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Kissflow?** tool is so simple and easy to use and configure **What do you dislike about Kissflow?** can't add calendar into the Template and i really need it in some projects.i know there is way to sync with gmail calendar but it's not enough **Recommendations to others considering Kissflow:** uses kissflow it will make your work easy , ornagized ,and this will give you business continuity , it's easy to implement and the support team is amazing and will help you s you wish **What problems is Kissflow solving and how is that benefiting you?** life is easy with kissflow , i created a lot of workflow and this made my and my coworkers very easy. ### 47. Allowing Scale Ups to cope with rapid growth **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Kissflow?** The flexibility of Kissflow allows your to build a number of simple and complex processes rapidly. **What do you dislike about Kissflow?** There are some features that are missing that would add flexibility. e.g. Regex as text validation. **What problems is Kissflow solving and how is that benefiting you?** Bid Sign Off has been a problem within the business and Kissflow is allowing us to create a simple process and rapidly iterate. ### 48. Very good flow management software with quick customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** We have been using KissFlow for approx 2 years and it's become one of the key daily operation flow management system we use for our company (across West & East coast). When we need flow building support, there's always someone available on chat to help too. Price per user is also great on budget. **What do you dislike about Kissflow?** I don't like the name KissFlow, as it sounds cheesy. **Recommendations to others considering Kissflow:** If you want a low cost solution for approval processing and decision making, KissFlow is great. **What problems is Kissflow solving and how is that benefiting you?** Approval processing between teams. KissFlow is great to help with decision making. ### 49. We achieved the goal of documentation **Rating:** 4.5/5.0 stars **Reviewed by:** Badr H. | Resin factory Manager , Investment Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** We controlled our materials balance from purchasing until selling it. And we are monitoring our production process by kissflow — evaluation of employees. QC document **What do you dislike about Kissflow?** They have to come like an ERP system by adding an accounting process plus they have to have a draft template **What problems is Kissflow solving and how is that benefiting you?** All of our information is up to date ### 50. Kissflow is a must have with managing your workflow as a designer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Kissflow?** I like how you can easily manage MULTIPLE projects at once. There have been many times that I have had so many projects that I would have lost my mind but they easily help me manage my projects! **What do you dislike about Kissflow?** We have had some problems with the get clarity button and people getting confused! **Recommendations to others considering Kissflow:** DO IT. It's worth the time and effort if you are wanting to manage your projects well and not loose your mind. **What problems is Kissflow solving and how is that benefiting you?** We get multiple requests daily and we can easily provide different managers with different collateral with ease. ## Kissflow Discussions - [How do i generate a well understood summary report for all the request put on kissflow](https://www.g2.com/discussions/how-do-i-generate-a-well-understood-summary-report-for-all-the-request-put-on-kissflow) - 3 comments, 1 upvote - [How do I delete multiple records that have been completed](https://www.g2.com/discussions/how-do-i-delete-multiple-records-that-have-been-completed) - 1 comment, 1 upvote - [How do you use Kissflow?](https://www.g2.com/discussions/how-do-you-use-kissflow) - 1 comment - [What is Kissflow software?](https://www.g2.com/discussions/what-is-kissflow-software) - 1 comment - [View Kissflow pricing details and edition comparison](https://www.g2.com/products/kissflow/reviews?page=5&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+22%3A28%3A16+-0500&secure%5Bsession_id%5D=4b05129b-1a8f-48ac-a843-4cda5a76ed5c&secure%5Btoken%5D=750c28616035b117e9c951fe432a38c616745dd4997d644a97d99f52453cb17d&format=llm_user) ## Kissflow Integrations - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) ## Kissflow Features **** - Continuous Integration - Drag & Drop - Backup and Recovery - Multiple Programming Languages Supported - Continuous Deployment - Code Development - For No-Code Development - Version Control - Configurable Workflow - Graphical User Interface - For Low-Code Development - Activity Dashboard - Generative AI - UI Prototyping - Source Control - Software Development - API - Data Import/Export - Web App Development - Custom Development - Code Repository Integration - Data Security - Mobile Development - Access Controls/Permissions - Game Development - Collaboration Tools - Application Security - Alerts/Notifications - Automated Testing - Integrated Development Environment - Offline Access - Debugging - AI Copilot - Reporting/Analytics - Compatibility Testing - Pre-built Templates - Third-Party Integrations - Data Modeling - Customizable Branding - Data Visualization - Code Editing **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Functionality** - Ease of Use - File Management - Multi-Language Support - Customization - Straight-Out-the-Box Functionality - Help Guides - Patching & Updates - Workflow Management - Change Management - Deployment Management - Performance Management - Compliance Management - Lifecycle Management - Task Management - Document Management - Database Support **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Permit Lifecycle Management** - Permit Approval Workflows - Permit Creation & Issuance - Permit Closure & Verification - Permit Templates & Types **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Document Approval **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Workflows - Rules-Based Workflow - Project Workflow **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management - Task Management - Configurable Workflow - Deployment Management - Integrations Management **Management** - Updates - Audit Trail - Integration **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Safety & Compliance** - Regulatory Standards Support - Risk Assessment Integration - Compliance Tracking & Audit Trails - Isolation & Lockout Tagout (LOTO) Controls **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development - No-Code **Data Control** - Data Migration - Data Synchronization - Data Security - Real-Time Data - Data Aggregation and Publishing **Data Control** - Data Migration - Data Synchronization - Data Security **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Generative AI** - AI Text Generation - Generative AI **Real‑Time Visibility** - Mobile & Field Access - Real‑Time Permit Monitoring **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing - Real-Time Data - Role-Based Permissions **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management - Mobile Access - Deployment Management - Project Management - Integrations Management - Template Management - Application Management - Document Management - Workflow Management - Iteration Management - Requirements Management - Calendar Management - Task Management - Forms Management **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management - Mobile Access **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integrations & Data** - Reporting & Analytics - System Integrations & APIs **** - Role-Based Permissions - Real-Time Updates - Graphical User Interface - No-Code - Real-Time Reporting - Data Visualization - Customizable Fields - Charting - Integrated Development Environment - Customizable Forms - Generative AI - API - Reporting & Statistics - Agile Methodologies - Web Forms - Custom Development - Offline Access - Customizable Reports - Visual Modeling - Access Controls/Permissions - Authentication - Search/Filter - Alerts/Notifications - Activity Dashboard - AI Copilot - Secure Data Storage - Collaboration Tools - Approval Process Control - Web/Mobile App Development - Data Import/Export - Version Control - Real-Time Notifications - Drag & Drop - For No-Code Development - Performance Metrics - Pre-Built Modules **** - Custom Development - Audit Trail - AI-assisted Development - Collaborative Development - Document Storage - Approval Process Control - Alerts/Notifications - CRM - Access Controls/Permissions - Third-Party Integrations - Drag & Drop - Reporting & Statistics - Monitoring - Real-Time Reporting - Customizable Reports - Performance Monitoring - Version Control - Database Support - Data Import/Export - Graphical Workflow Editor - Visual Modeling - Business Process Automation - AI Copilot - Activity Dashboard - API - Data Visualization - Generative AI - Customizable Forms - Customizable Fields - Web/Mobile App Development **** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Process Development** - Process Routing **** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail ## Top Kissflow Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) - 4.5/5.0 (1,538 reviews)