By KISI
Save to My Lists
Claimed
Claimed

Top Rated Kisi Alternatives

Kisi Reviews & Product Details - Page 3

Kisi Overview

What is Kisi?

www.getkisi.com Kisi is the industry-leading physical security system for modern facilities. Arming your team members with a keyless entry system does more than eliminate keys—it builds a vibrant office culture. Our simple web dashboard and easy-to-use app save administrators and employees time, result in fewer interruptions, and add up to a positive work experience day after day. Kisi is the only access system that offers a future proof end-to-end solution. Over-the-cloud updates occur in real time and enable full automation through third-party software integrations. ‍ Our keyless entry system is installed in thousands of high-traffic facilities across the globe. More and more companies are switching their security to do it the Kisi way.

Kisi Details
Discussions
Kisi Community
Languages Supported
German, English, French, Spanish
Show LessShow More
Product Description

Kisi helps organizations streamline their operations, enhance security, and improve the day-to-day experience of their members.


Seller Details
Seller
KISI
Year Founded
2012
HQ Location
Brooklyn, US
Twitter
@KISI
3,572 Twitter followers
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®

OH
Overview Provided by:

Recent Kisi Reviews

Luke  P.
LP
Luke P.Small-Business (50 or fewer emp.)
0.0 out of 5
"Terrible Customer Support but a (mostly) Great Product"
The ease of use, simple functionality, and clean UI.
AM
Andrew M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best customer service I have had in a long time!"
The product itself is amazing and super easy to install. The best part about Kisi so far has been their customer service. I have been working with ...
Josephine S.
JS
Josephine S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Amazing and Easy to Use!"
So easy to use, easy to set up and can easily turn on and off. The customer service is amazing as well.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Kisi Media

Kisi Demo - Kisi Reader Pro
Smartphone BLE NFC reader
Kisi Demo - Kisi Analytics dashboard for smart access
Kisi smartphone access and Analytics dashboard
Kisi Demo - Kisi Reader Pro
Smartphone BLE NFC reader
Kisi Demo - Apple Watch Unlock via the Kisi app
Apple Watch Unlock via the Kisi app
Kisi Demo - Kisi mobile access control
Kisi mobile access control and App
Kisi Demo - MotionSense unlock with Reader Pro
Kisi MotionSense unlock with Reader Pro
Answer a few questions to help the Kisi community
Have you used Kisi before?
Yes

32 Kisi Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
32 Kisi Reviews
4.5 out of 5
32 Kisi Reviews
4.5 out of 5

Kisi Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for KisiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kisi?

I like that I don't have to look for my keys when I'm trying to get in the door with bags, equipment, etc. It's a fantastic technology that makes a difference and is worth the cost. It also provides a significant level of security. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

I cannot think of anything that I dislike about keyless door access. Review collected by and hosted on G2.com.

What problems is Kisi solving and how is that benefiting you?

Benefits are easy to use and provide a comforting level of security. Review collected by and hosted on G2.com.

Response from Melanie Almeida of Kisi

Thank you very much for the thoughtful review, we appreciate it!

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Kisi?

It is so much easier to have guests over with our keyless door access. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

There are not any things that I dislike about it. We really love it. Review collected by and hosted on G2.com.

What problems is Kisi solving and how is that benefiting you?

It is just very convenient and easy to use. It adds a lot of value. Review collected by and hosted on G2.com.

Response from Melanie Almeida of Kisi

Thanks so much for the feedback! Great to hear you have an overall good experience!

Lakshmi Narayana G.
LG
Lead Java Developer at Suntrust Bank
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Kisi?

No more concept of loosing keys and searching for them. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

Remembering password if a different password is used. Review collected by and hosted on G2.com.

What problems is Kisi solving and how is that benefiting you?

Multiple people can have access to the entry.

They don’t need to wait for keys. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kisi?

The touchless unlock within bluetooth range Review collected by and hosted on G2.com.

What do you dislike about Kisi?

There are times I forget my phone and badge Review collected by and hosted on G2.com.

What problems is Kisi solving and how is that benefiting you?

Secure building access and simple access for people who have access Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kisi?

Being able to control the doors in the office using my phone instead of carrying around a key card. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

Sometimes the door takes a while or does not respond to phone. Review collected by and hosted on G2.com.

Recommendations to others considering Kisi:

It is a great way to give employees building access without having to have keys or keycards made for each employee. Also, it is convenient to have the ability to unlock doors from my mobile device. Review collected by and hosted on G2.com.

What problems is Kisi solving and how is that benefiting you?

Being able to access the entire building with my phone. Benefits are not having to carry a key card or remember to bring a key card everyday. Review collected by and hosted on G2.com.

Response from Melanie Almeida of Kisi

Thank you for your review! We continuously work on improving our product. If you’re experiencing connectivity issues please contact our support team - support@getkisi.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kisi?

Convenient that I can unlock doors using my phone Review collected by and hosted on G2.com.

What do you dislike about Kisi?

Sometimes I have to go into the app to unlock a door Review collected by and hosted on G2.com.

What problems is Kisi solving and how is that benefiting you?

Never ever worrying about forgetting my work badge and having to be issued a temporary badge again Review collected by and hosted on G2.com.

Response from Melanie Almeida of Kisi

Thank you for your review. We now offer Tap to Unlock, which allows you to unlock doors by tapping your mobile device against the Kisi Reader, without having to actively use the app.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kisi?

I like that when we have visitors to our office, it's super easy to give them access to our building! Before we had Kisi, someone had to be in the office and hand them a physical key card and then make sure to get that back before they left town. With Kisi, we feel more secure! Review collected by and hosted on G2.com.

What do you dislike about Kisi?

When the WiFi goes out, people have a hard time getting in and out of our building! We also had some issues between the building technology and Kisi technology. For a while Kisi wasn't working and we had a challenging time figuring out the issue. (because it's an older building). We also have a few employees that don't use smart phones, so they still have to use a physical key card. Review collected by and hosted on G2.com.

Recommendations to others considering Kisi:

Great for everyone on the same page and offices that are constantly in flux! Can be a bit cumbersome if WiFi goes out or if not everyone has a smart phone. Review collected by and hosted on G2.com.

What problems is Kisi solving and how is that benefiting you?

We are solving for increased security, lower cost for missing key cards, ease of access for visiting guests Review collected by and hosted on G2.com.

Response from Melanie Almeida of Kisi

Thank you for your review. We’re happy to share that we do offer offline support.

Should your space lose access to the internet, Kisi supports two fallback mechanisms for unlocking doors or elevators:

Offline cache on the reader: with offline caching for credentials, Kisi allows users to unlock doors even without internet connectivity.

Offline cache on the phone: with mobile data enabled on your phone, the Kisi reader will receive a certificate from your phone through Bluetooth or NFC to unlock the door.

Verified User in Music
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Kisi?

Kisi allowed me to get into or lock up my office on the 16th floor of a crowded Manhattan building whenever I needed. As an intern, I likely wouldn't have been given a special key or access code but with Kisi it was no problem. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

I just worry about security with all the recent app data breaches. Review collected by and hosted on G2.com.

What problems is Kisi solving and how is that benefiting you?

Ability to grant or revoke security access within the company with the click of a button. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Kisi?

I like that it doesn't require a physical key to get in the office Review collected by and hosted on G2.com.

What do you dislike about Kisi?

I don't like that the door doesn't automatically open as you approach and that you have to swipe in-app in order to make it open. Review collected by and hosted on G2.com.

Recommendations to others considering Kisi:

Definitely pay for the version that detects as you get closer in order to open the door automatically vs. the manual app swiping version Review collected by and hosted on G2.com.

What problems is Kisi solving and how is that benefiting you?

It provides the benefit of not giving everybody in the whole office a key and it provides the ability for people who are remote to come work in-office as well. Review collected by and hosted on G2.com.

Response from Melanie Almeida of Kisi

Thank you for your review. However, we made some improvements and we now offer the Tap-to-unlock functionality. With the right permissions, all you have to do is hold your device up to a Kisi Reader and open the door.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kisi?

Kisi is an application on your phone, and access to a kisi door must be authorized. There is essentially two barriers of security. We use this at my job every day and it has been highly efficient and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kisi?

Sometimes, but very rarely, there have been connectivity issues. Not a huge problem though as its only happened once to me. Review collected by and hosted on G2.com.

Recommendations to others considering Kisi:

Would recommend it for any business Review collected by and hosted on G2.com.

What problems is Kisi solving and how is that benefiting you?

It is one of the many tools that we use in order to keep the products and people in our office safe and secure from intruders. Review collected by and hosted on G2.com.

Response from Melanie Almeida of Kisi

Thank you for your review. We’re happy to share that we do offer offline support. Should your space lose access to the internet, Kisi supports two fallback mechanisms for unlocking doors or elevators:

Offline cache on the reader: with offline caching for credentials, Kisi allows users to unlock doors even without internet connectivity.

Offline cache on the phone: with mobile data enabled on your phone, the Kisi reader will receive a certificate from your phone through Bluetooth or NFC to unlock the door.