Top Rated Kisi Alternatives
I used this when half our team was sharing keys due to a lack there of. As we had many remote team members that would occasionally travel in our office building didn't want to provide more keys to us and didn't want us to make copies so we needed an alternative to allow us to securely allow remote employees into the office. This was an amazing system as after it was set up on a pretty old door and everyone could just download the app, sign-in and open the door. It also worked on multiple doors! Review collected by and hosted on G2.com.
Nothing really, however, it is not the most attractive or interactive app. It was easy to download, set up and use so no complaints from me. I will note the initial page after you sign in doesn't clearly state how you would open the designated door, but it didn't take more than a few minutes to figure it out. Review collected by and hosted on G2.com.
31 out of 32 Total Reviews for Kisi
Overall Review Sentiment for Kisi
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The ease of use, simple functionality, and clean UI. Review collected by and hosted on G2.com.
The customer support is terrible. We had a critical issue recently, and they simply refused to help me. I called dosend of times and left multiple emails, but they did not help me. Finally, someone from the sales team contacted me to apologize, which was nice of him, but the support staff have still not contacted me about the issues we are facing. Review collected by and hosted on G2.com.
The product itself is amazing and super easy to install. The best part about Kisi so far has been their customer service. I have been working with account executive Kalib Mickelson. He knows the product inside and out and is very knowledgable with everything. His customer service has been the best I have seen in a long time. He responds to emails pretty much immediately and he handles my issues quickly. I would highly reccomend Kisi to anyone based on my experience with him! Review collected by and hosted on G2.com.
Nothing! Everything has been amazing so far! Review collected by and hosted on G2.com.
We installed Kisi at our 2nd location, and we couldn't be happier. The system is extremely to setup, and everyone in customer support is always so quck to respond. I was able to get my door setup by just following the very detailed instructions. Review collected by and hosted on G2.com.
We have absolutely no complaints. Compared to other options, Kisi is really the best choice. Review collected by and hosted on G2.com.
The ease of it all. Everything from installation over to dashboard and integration possibiliities. Over the years it´s always easy to connect with and get quick support and answers. Review collected by and hosted on G2.com.
I´d like to have the ability to connect more doors to each box. Other than that I´m happy. Review collected by and hosted on G2.com.
Kisi allows us to create unlock schdules for all of the doors at our building. Everything works as intended and the system makes it very easy to make adjustments as needed. Review collected by and hosted on G2.com.
The cost of transitioning to the most up-to-date hardware can be a bit steep, but all of the updates are very thoughtful improvements to the intial product. Review collected by and hosted on G2.com.
Kisi is really easy to use; it's like your door knows you're coming.
I feel safe knowing it's always encrypted and secure.
I love that I can unlock doors with just my phone, no matter where I am Review collected by and hosted on G2.com.
Kisi can be a bit pricey, which might not be ideal for smaller budgets.
The dashboard could be more user-friendly; sometimes it's tricky to find what I need. Review collected by and hosted on G2.com.
Our experience with Kisi has been exceptional. The product works better than advertised. The sales and support teams are exceptionally customer service oriented, always quick and accurate. I would especially highlight a member of the support team, Winnie Niza. Winnie is always available, very patient, and helps solve any challenge very quickly. Review collected by and hosted on G2.com.
I only have favorable feedback. The Kisi system works better than advertised. Review collected by and hosted on G2.com.
Fairly easy to set up and manage access. Love that you have the option to give temporary access or the temporary links. Review collected by and hosted on G2.com.
The reporting is a bit difficult to navigate - you can see all of the events but trying to find one particular event in the exported spreadsheet is like finding a needle in a haystack. Review collected by and hosted on G2.com.
Kisi helps our laundry mats stay protected via door access and they provide great support whenever you need it. The dashboard is easy to use and easy to integrate as well. Review collected by and hosted on G2.com.
I cant think of any downsides to using Kisi. Review collected by and hosted on G2.com.
