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Top 10 Kindly Alternatives & Competitors

By Kindly
(32)4.9 out of 5

Kindly is not the only option for Bot Platforms Software. Explore other competing options and alternatives. Bot Platforms Software is a widely used technology, and many people are seeking easily administered, popular software solutions with ai text generation and ai text summarization. Other important factors to consider when researching alternatives to Kindly include user experience and chat. The best overall Kindly alternative is Intercom. Other similar apps like Kindly are Drift, Gladly, FreshChat, and SendPulse. Kindly alternatives can be found in Bot Platforms Software but may also be in Live Chat Software or Help Desk Software.

Best Paid & Free Alternatives to Kindly

  • Intercom
  • Drift
  • Gladly
Show More

Top 10 Alternatives to Kindly Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Kindly stacks up to the competition, check reviews from current & previous users in industries like Banking, Leisure, Travel & Tourism, and Airlines/Aviation, and find the best product for your business.
    Customerly
  1. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Customerly

    (37)4.4 out of 5

    2. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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    #1

  2. Intercom

    By Intercom, Inc.
    (3,338)4.5 out of 5

    3. Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

    Categories in common with Kindly:
    See all Intercom reviews
    #2

  3. Drift

    By Salesloft
    (1,251)4.4 out of 5

    4. Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

    Categories in common with Kindly:
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    See all Drift reviews
    #3

  4. Gladly

    By Gladly
    (988)4.7 out of 5

    5. Gladly is a customer service software.

    Categories in common with Kindly:
    Get a quote

    Reviewers say compared to Kindly, Gladly is:

    More usable
    Easier to set up
    Easier to admin
    See all Gladly reviews
    #4

  5. FreshChat

    By Freshworks
    (492)4.4 out of 5

    6. Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

    Categories in common with Kindly:
    See all FreshChat reviews
    #5

  6. SendPulse

    By SendPulse
    (650)4.6 out of 5

    7. Integrated messaging platform providing user communication on all devices with Emails, SMS, Web Push, SMTP and more

    Categories in common with Kindly:
    See all SendPulse reviews
    #6

  7. Zendesk Support Suite

    By Zendesk
    (6,150)4.3 out of 5

    8. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Kindly:
    See all Zendesk Support Suite reviews
    #7

  8. Tidio

    By Tidio
    (1,618)4.7 out of 5

    9. Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

    Categories in common with Kindly:

    Reviewers say compared to Kindly, Tidio is:

    More usable
    Easier to admin
    Easier to set up
    See all Tidio reviews
    #8

  9. Qualified

    By Qualified.com
    (1,115)4.9 out of 5

    10. Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.

    Categories in common with Kindly:
    Get a quote

    Reviewers say compared to Kindly, Qualified is:

    Better at meeting requirements
    Better at support
    More usable
    See all Qualified reviews
    #9

  10. HubSpot Service Hub

    By HubSpot
    (2,505)4.4 out of 5

    11. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with Kindly:
    See all HubSpot Service Hub reviews
    #10

  11. Genesys Cloud CX

    By Genesys
    (1,396)4.3 out of 5

    12. The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

    Categories in common with Kindly:
    Get a quote
    See all Genesys Cloud CX reviews
    Customerly
  12. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    Customerly

    (37)4.4 out of 5

    13. Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

    Visit Website
    Visit Website

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