Kimp Pros and Cons

The ease of use. It's a simple process to start a design. The questions help make it easier for all parties to understand what you are looking for. The designs have been out of this world! My company was paying a large marketing firm for years and they still couldn't figure out our brand style and branding...and they were 10x more expensive and 20x slower. I love everything so far after a few months in. Review collected by and hosted on G2.com.

Nothing other than you might get bored not having enough to do! :) Review collected by and hosted on G2.com.

My top two favorite things about working with Kimp are the PEOPLE and the PLATFORM.

Their custom Kimp360 platform is truly a thing of beauty & functionality. I can tell that great thought went into every element and workflow of their platform with a strong understanding of good project management and efficient creative processes.

And just as great, the people who work at Kimp. Kimp provides some of the best customer/client service I have ever experienced. Our primary project manager is exceptional, and even our secondary project managers (who cover leaves of absence when needed) are great as well. The dev team is quick and extraordinary. And Ven, the co-founder, is incredible to communicate with. Kimp has an award-worthy team of people who truly care about what they do and who do it well. Review collected by and hosted on G2.com.

The ONLY thing that I would like to be improved is the design quality. That's it. Their quality is good, and solid, but sometimes there are inconsistencies and additional revisions are necessary just to clean things up a bit. An overall bump in the talent level of designers would be my only desire. I would even pay more for that, because everything else with Kimp is incredible.

To be honest, because our company is a graphic design agency ourselves, our eyes for detail are much more fine-tuned than the average person. For most people, the creative you receive from Kimp will be very good for what you need. And, at the minimum, it will be what you can expect from most good designers out here these days. So that, combined with their very good subscription plans, provides an exceptional value. Review collected by and hosted on G2.com.

They had a project manager so it was easy to talk to one person. Review collected by and hosted on G2.com.

Most everything. They were not creatives, designs were not great. A couple of times they would copy from another design they gave and and forgot to even edit the text so it was clear they copied. they were not fast or efficient and didn't correct themselves when I asked them to deliver on time. Review collected by and hosted on G2.com.

Fast replies and quality of graphics delievered Review collected by and hosted on G2.com.

This isn't very easy, I can't think of anything. Review collected by and hosted on G2.com.

Very professional and polite. Great team and designers. Review collected by and hosted on G2.com.

Could take 2 days to get designs but hasn't happened to me yet. Review collected by and hosted on G2.com.

The idea of churning out material for a value... Review collected by and hosted on G2.com.

If you don't have simple designs, the feedback process will suck all the value out of process with back and forth, before you know it, you have 2 social graphics in one month, having thought you would have more than 1 a week! Review collected by and hosted on G2.com.

Their design team is very responsive and accommodates any kind of request. Review collected by and hosted on G2.com.

I can't think of anything that I don't like about them at the moment. Review collected by and hosted on G2.com.

Kimp has been a refreshing solution to needing a graphic designer. Full-time on-staff designers can be super expensive, freelance designers can be tricky to communicate with and can run up hours on a project that can also get expensive. With Kimp there is complete price transparency, and they are worth every cent. My Kimp design team keeps up with our fast-paced demand, they execute our brand look and feel effortlessly, and we have doubled, perhaps even tripled our design output. The perfect solution to our business needs! Review collected by and hosted on G2.com.

Not a dislike, but the only thing that I needed to get used to was the turnaround times. Kimp designers work while we are sleeping, which once I realized that it was actually really helpful to know I would come in to design revisions each morning. Also they only work on 2 projects per shift, which also was good to know, so you need to know how to communicate and prioritize your work. Review collected by and hosted on G2.com.

I like the Kimp workflow using Trello and Loom. Plus, I like that I can use Google Sheets to do my creative briefs and include digital assets. Review collected by and hosted on G2.com.

So far so good! It's been nearly a month. Review collected by and hosted on G2.com.

The trello board was nice to work with but the team was not able to deliver. Review collected by and hosted on G2.com.

See above, team was not able to deliver. Review collected by and hosted on G2.com.