Having the ability for our customers to customize our products online Review collected by and hosted on G2.com.
Can be difficult to understand at setup but the support is very helpful and figures it out for you quickly Review collected by and hosted on G2.com.
92 out of 93 Total Reviews for Kickflip
Overall Review Sentiment for Kickflip
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We really like how easy it is to use on the backend and the flexibility of design and logic. The backend logic has allowed us to do anything we wanted. Customer support is really good and responds quickly. Review collected by and hosted on G2.com.
I do not like that it impacts variants and any change to variants breaks the link and you cannot checkout with the product. Review collected by and hosted on G2.com.
This product is so robust that you can execute any ideas you may have for creating customizable items. The support is top-notch and easily accessible. It's frustrating when you can't get the help you need, but Cindy has been a huge help. Review collected by and hosted on G2.com.
I can't say that I dislike anything at this point. The only thing I will say is that since it's so robust you can get a little lost, but the support makes up for that. Review collected by and hosted on G2.com.
This tool empowers our users to build their own products and is definitely a value-add. Review collected by and hosted on G2.com.
It's lacking features when it comes to its API and WooCommerce API, but it sounds like those are in the works! Review collected by and hosted on G2.com.
We're a VERY small business who wanted a way to have guests personalize gifts that we normally offer only at live events. I looked at most of them, but the Kickflip "pay as you go" option is what really sold me. This is a vast experiment for us and I like that we're taking a risk on each other. It took me a while to figure out all of the tools, but the AI support and the live support were fantastic and had immediate answers to any question I had. I was able to get up and running with a lot of options very quickly. Integration with WooCommerce on Wordpress has worked quite well too. Review collected by and hosted on G2.com.
There's not a way to select a color palette that is saved other than duplicating a product, questions and logic and then resizing things. I figured a workaround, but if there were a "shop color palette" or set of defaults store wide to choose from that would save a lot of work. Review collected by and hosted on G2.com.
Once you get through the learning curve that comes with every customiser, it's pretty straight forward. The customer facing UX and mobile responsiveness is good - much better than the other options I've tried. Really adaptable with options to show/hide descriptions/pricing/largs vs small thumbnails etc.
The customer support was fantastic - the team are friendly and helpful, going over and above. Review collected by and hosted on G2.com.
Technically haven't quite launched yet - but so far nothing to complain about. It's been a bit harder to iron out the final kinks (packing slip, cart, order confirmation) compared to other cusomiser apps I've used, but if that's the price you pay for a better platform then it doesn't bother me. Review collected by and hosted on G2.com.
It is intuitive, good documentation, and good customer support. I found it to be the best tool for product customization out there. Review collected by and hosted on G2.com.
It seems like some problems can only be solved if the problem is present in the live store. A question was giving bugs. To solve the problem I had to leave the question on the live store. Still haven't been able to solve this problem Review collected by and hosted on G2.com.
Its a cool platform for customizing, but have not been able to use it to sell quite yet.. Review collected by and hosted on G2.com.
not being able to directly work with bigcommerce is lame, should not need an enterprise account to acheive using your iframe to show it on another site I already own. Zakeke offers it why not you? being the leader in the industry. Bigcommerce is one of the largest platforms so its gonna come down to money. Review collected by and hosted on G2.com.
Their support is super effective. the platform is easy to understand and it takes no time for you to fully master it. it connects well with your CMS and they always update it with some new features - asked by their community. Review collected by and hosted on G2.com.
There's honestly no real bad thing to say... they're always reactive, have a good product... we looked for months for a good configurator, we couldn't ask for something better ! Review collected by and hosted on G2.com.
I'm just getting started but the initial setup of the custom product was very easy and was so much faster to complete than I expected. It was integrated into Shopify in a few clicks! The interface is so nice looking compared to the other options out there, and certainly seems to include more features. Review collected by and hosted on G2.com.
I had to rely heavily on the support articles to get set up. The hardest part was adding/connecting the product into shopify. But there were plenty of help articles to go over the steps necessary to get it done. Review collected by and hosted on G2.com.
The customization options available for products. My few interactions with customer service were quick and not a bot. Review collected by and hosted on G2.com.
It seems you have to click a lot of different places to get it to appear correctly. Some of the rules are not ituitive. Review collected by and hosted on G2.com.
