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Kickfin Reviews & Product Details

PB
Mid-Market(51-1000 emp.)
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What do you like best about Kickfin?

Being able to pay your staff out immediately and have it hit their bank accounts within 30 seconds to 3 minutes, you can't go wrong. Organized reports of daily payouts. Keeping less petty cash on hand so there is less to steal or less for bad people to grab. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Mistakes happen. Fat fingers, being tired and not paying attention. Please do a negative amount and return the money if there are mistakes. It would undoubtedly make it cleaner if that could happen. That would be my biggest negative. Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

It allows us to keep much less cash on hand, which is excellent for several reasons. Less money can come up missing. Less cash for some would-be robber to take. Less opportunity for theft overall. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks Patrick! We agree -- employees love getting their tips sent straight to their bank accounts and skipping the hassle of cash is a big win. We also understand how payment mistakes you referenced can cause issues. While there are some limitations related to banking regulations that govern the type of transactions we use, we're taking this feedback into consideration and evaluation if there is a way to address this concern!

Kickfin Overview

What is Kickfin?

Ranked the #1 tip distribution software, Kickfin gives restaurant pros the power to tip out their whole team in 60 seconds. Thousands of restaurants use Kickfin to auto-calculate tip pools and send real-time payouts directly to their employees’ bank of choice, no cash (or math!) required. Save time, cut labor costs, and track everything — all in one place. Auto-calculate tips pools or shares: Automate calculations for even the most complex tip pooling policies when you integrate Kickfin with your POS. Distribute tips in real-time, no cash required: Kickfin connects to 100% of all 10,000 banks, so you can send instant, cashless tip payouts directly to your staff's existing accounts. Close out at warp speed​: Tip out your whole team in 60 seconds. Plus: eliminate spreadsheet math, reduce bank runs, and minimize admin time for your managers. Easy, breezy implementation​: Personalized onboarding, 24/7 support — and no contracts, setup fees or hardware.

Kickfin Details
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Product Description

The only instant tip distribution software. Send tip payments directly to your employees' bank accounts the second their shift ends, 24/7/365. By automating tip distributions, you'll eliminate bank runs, solve for cash shortages, and cut labor costs. Bonus: you'll recruit (and retain) top talent by giving employees instant access to their earnings. Implementation is fast and free: restaurants can get Kickfin up and running overnight - no contracts or setup fees - and save $1,000 a month.


Seller Details
Seller
Kickfin
Year Founded
2017
HQ Location
Austin, US
Twitter
@gokickfin
86 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®

Keely H.
KH
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Recent Kickfin Reviews

JH
Jan H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great Solution for Restaurants"
From Set up to daily utilization is very easy and user friendly. I used to have problems balancing out my daily reports since our tip payouts usua...
Thomas W.
TW
Thomas W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great system vary simple to use"
Can pay multiple people at once. Has various reports can be run that is easy to read and run.
Jo G.
JG
Jo G.Small-Business (50 or fewer emp.)
5.0 out of 5
"A very convenient and user friendly way to deposit tips directly into your bank account."
Allows the employer to deposit tips instantly into an employees bank account. Keeps a record of all deposited tips. The website is easy to use.
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53 out of 54 Total Reviews for Kickfin

4.8 out of 5
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53 out of 54 Total Reviews for Kickfin
4.8 out of 5
53 out of 54 Total Reviews for Kickfin
4.8 out of 5

Overall Review Sentiment for KickfinQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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ML
Mid-Market(51-1000 emp.)
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What do you like best about Kickfin?

Like many restaurants, the majority of the tips made to our servers were a credit card tip. We had to run to the bank almost every day to get enough cash out to pay out our servers. We started KickFin and we only go to the bank 2-3 times per month and only for change. Our staff was initially skeptical but they ended up loving it. One server told me that KickFin depositing money directly into her account has helped her manage her personal finances so much better. Now she always has enough money in her account to pay her bills. Servers feel safer as well not having to walk out with large amounts of cash. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

The only downside is navigating federal or bank holidays and the fee. However, with enough planning and organization, those have not been real issues. Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

Paying our staff their tips at the end of the night was a real hassle. KickFin has fixed that. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Mike, we appreciate you taking the time to leave a review! We're seeing the same thing: instant, cashless tip-outs aren't just a convenience; they help improve the financial wellbeing and security of hardworking hospitality employees. Regarding your note on bank holidays, good news -- there are improvements in progress that will speed up the replenishment process. Be on the lookout for an announcement when we roll out those updates later this summer/early fall!

ES
Small-Business(50 or fewer emp.)
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What do you like best about Kickfin?

My favorite part about Kickfin would be the reporting functions - especially the "Business Date" feature. With other software and with earlier Kickfin versions, we spent a lot of time simply assigning tips to the correct dates and summing up each day. Now, Kickfin does all that sorting for us - we just plug your reports into a spreadsheet, and we have our answers. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

My least favorite part about Kickfin is easily the date ranges used to pull each report. Kickfin's website tends to crash when pulling more than 800 rows of data, I believe. For us, that's about a month and a half of data. Trying to do any large scale analysis is a pain simply because of how long it takes to pull all the reports. Also, sometimes the date range display glitches, and won't allow you to scroll forward to the current month - you just have to refresh. Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

Kickfin solves the problem of manually adding up each day's tips and attempting to tie them back to our internal reporting. We work much faster now; it used to be that we had to interpret the reports from both the tip distributers and our client's own tips tracking system, then compare the two of them. Nowadays, we know for a fact that the Kickfin reports are accurate - we just have to check your reports against our own to see what issues our clients' reports might have. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for your feedback, Erik! We're glad our reporting is making life easier for you and your team. (We recently made enhancements to our reporting that addressed the issue you're referencing with the exports -- but if you're still continuing to experiencing the crashing that you referenced, please email us at support@kickfin.com so that we can resolve the issue together!)

BP
Small-Business(50 or fewer emp.)
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What do you like best about Kickfin?

Kickfin let's me easily pay employees , without having to have cash on hand for the tips. Easy to keep record of payments without having to keep a log. Works perfect! Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

There's not much to not like. It could be a little easier to dismiss employees , which can be time consuming with the current system. Other than that it's pretty simple. Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

Kickfin gives more opportunity to not go to the bank. I like not having to go to the bank in a weekly basis. It also helps me keep record of tip distribution, in case a ream member needs help with it. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for your rave review, Brad! P.S.: We're constantly looking for ways to make Kickfin even easier to use, and we've passed your feedback regarding dismissing employees to our product team!

Phillip A.
PA
Small-Business(50 or fewer emp.)
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What do you like best about Kickfin?

The best part about Kickfin is how easy it is to use. The interface is highly user-friendly. Our tipped team members love they don't have to worry about getting cash to the bank! Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

If there was one thing I could do to improve Kickfin, it would be to have daily/weekly reports sent out so payments can be validated and reconciled with POS reports. Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

The main problem Kickfin solved for us was the amount of cash we have to keep in the restaurant. It also eliminated the need to replenishing our petty cash every week. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for your feedback, Phillip! Not having to hassle with cash — or make trips to the bank! — is one of the things employees love most about Kickfin. Regarding your note on reporting: We're currently planning to make significant updates to our reporting later this year. Your suggestion has been noted and will be taken into consideration. If you ever have any other specific requests or needs, we're all ears — please email our support team at support@kickfin.com!

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
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What do you like best about Kickfin?

Employees love it because they don't need to wait for their CC tips to go on their checks or walk out with wads of cash each shift. Managers love it because you don't need as much cash on hand in the safe. Accounting loves it because it's easier to track than cash and you see what's paid out each night. Been using Kickfin for years and would never do it any other way at this point. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Big weekends and bank holidays can be frustrating with your retainer- just takes some careful planning (like raising your retainer before holidays) to ensure there's always enough balance to tip out. Review collected by and hosted on G2.com.

Recommendations to others considering Kickfin:

Do it, your life will be better. Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

Streamlines credit card tip outs and accounting Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

We're thrilled Kickfin has worked so well for your team! We hear you on the retainer — while we send out regular reminders ahead of holidays to help you plan, we're currently working on improvements that will speed up the replenishment process. Those will be available the coming months, so be on the lookout for the announcement once they're live!

Michael M.
MM
Managing Partner
Mid-Market(51-1000 emp.)
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What do you like best about Kickfin?

Setting up new users is very simple and our staff gets their tips paid instantly. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

There really aren't any things I dislike about Kickfin. The only recommendation I can make is having enough funds in the account for long holiday weekends. Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

We used to have to pay tips in large amounts daily and Kickfin eliminated that by paying it electronically. This saved us many trips to the bank to replenish petty cash on hand. It also helps eliminate cash handling errors. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for taking the time to review Kickfin, Michael! We're working on improvements that will speed up the replenishment process, and we should have them available in the coming months — be on the lookout for an announcement from our Customer Success team!

KC
Mid-Market(51-1000 emp.)
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What do you like best about Kickfin?

I love that Kickfin gives my job the opportunity to pay our employees efficiently and with purpose. It's so user friendly and easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

I don't think there is anything I dislike about Kickfin. It is great and I think more employers should use it! Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

Our servers used to leave with a lot of money in their pockets which can be unsafe in certain areas. It eliminates that worry and let's their tips go straight to their bank account. Review collected by and hosted on G2.com.

Myles W.
MW
Small-Business(50 or fewer emp.)
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What do you like best about Kickfin?

I like being able to pay my crew nightly. They seem to appreciate that as well, greatly. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

I've only had one hiccup with Kickfin, and because the payment didn't go through immediately, the staff ended up double paid. Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

I know plenty of people in this industry that won't accept a job if they don't receive their tips nightly. Being able to pay people nightly is amazing since more and more companies are putting all tips on paychecks these days. Review collected by and hosted on G2.com.

SL
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about Kickfin?

The ability to pay the tipped employees instantly is amazing. It also eliminates the need to have to keep more cash in the store for tip outs. Very easy to sign people up. Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

Nothing. I like everything especially the reports.

Kickfin makes it easy to find and audit the tip reports. If I had to pick one thing to improve it would be the option to link it to a few extra payment methods. Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

The need to keep cash in the store for tip outs or to have to write checks to our entertainment are no longer necessary. Kickfin solves all those problems with the push of a button. Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

We designed Kickfin to make life easier for hardworking hospitality pros, so we're thrilled to read reviews like yours! (Good news — we're currently exploring adding additional payout methods for employees — we appreciate your feedback!)

RC
Mid-Market(51-1000 emp.)
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What do you like best about Kickfin?

It streamlined our system, making things easier on our management team, and our staff love how organized everything is Review collected by and hosted on G2.com.

What do you dislike about Kickfin?

We have a lot of users, or payees that all use personal logins. Viewing payments made by each payee is a bit difficult Review collected by and hosted on G2.com.

What problems is Kickfin solving and how is that benefiting you?

Messiness, or a general streamlining of our system. It is also freeing up more time, and creates less confusion in regards to tip sharing Review collected by and hosted on G2.com.

Response from Keely Hungate of Kickfin

Thanks for the feedback, Ryan! On our Paid Payments report, you can filter the report by payee. Also on the Employee record, you can see a history of the payment details for that employees. Hope that's helpful, but as always -- if you have questions, contact us at support@kickfin.com!