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Not having a shortage of cash, being able to instantly pay staff and cutting down on the risk associated with staff leaving the property with large sums of money in hand. It's easy to use and learn and train new management staff on and you can easily track usage. Review collected by and hosted on G2.com.
The only thing that I dislike is having to authenticate the account every day when logging in with proper email. The new way to look back on payments was a little complicated at first before I had a chance to play with it. I do miss having every employee listed for the payments. That would make tracking accurate payments much easier. Review collected by and hosted on G2.com.
53 out of 54 Total Reviews for Kickfin
Overall Review Sentiment for Kickfin
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Like many restaurants, the majority of the tips made to our servers were a credit card tip. We had to run to the bank almost every day to get enough cash out to pay out our servers. We started KickFin and we only go to the bank 2-3 times per month and only for change. Our staff was initially skeptical but they ended up loving it. One server told me that KickFin depositing money directly into her account has helped her manage her personal finances so much better. Now she always has enough money in her account to pay her bills. Servers feel safer as well not having to walk out with large amounts of cash. Review collected by and hosted on G2.com.
The only downside is navigating federal or bank holidays and the fee. However, with enough planning and organization, those have not been real issues. Review collected by and hosted on G2.com.
My favorite part about Kickfin would be the reporting functions - especially the "Business Date" feature. With other software and with earlier Kickfin versions, we spent a lot of time simply assigning tips to the correct dates and summing up each day. Now, Kickfin does all that sorting for us - we just plug your reports into a spreadsheet, and we have our answers. Review collected by and hosted on G2.com.
My least favorite part about Kickfin is easily the date ranges used to pull each report. Kickfin's website tends to crash when pulling more than 800 rows of data, I believe. For us, that's about a month and a half of data. Trying to do any large scale analysis is a pain simply because of how long it takes to pull all the reports. Also, sometimes the date range display glitches, and won't allow you to scroll forward to the current month - you just have to refresh. Review collected by and hosted on G2.com.
Being able to pay your staff out immediately and have it hit their bank accounts within 30 seconds to 3 minutes, you can't go wrong. Organized reports of daily payouts. Keeping less petty cash on hand so there is less to steal or less for bad people to grab. Review collected by and hosted on G2.com.
Mistakes happen. Fat fingers, being tired and not paying attention. Please do a negative amount and return the money if there are mistakes. It would undoubtedly make it cleaner if that could happen. That would be my biggest negative. Review collected by and hosted on G2.com.
Kickfin let's me easily pay employees , without having to have cash on hand for the tips. Easy to keep record of payments without having to keep a log. Works perfect! Review collected by and hosted on G2.com.
There's not much to not like. It could be a little easier to dismiss employees , which can be time consuming with the current system. Other than that it's pretty simple. Review collected by and hosted on G2.com.
The best part about Kickfin is how easy it is to use. The interface is highly user-friendly. Our tipped team members love they don't have to worry about getting cash to the bank! Review collected by and hosted on G2.com.
If there was one thing I could do to improve Kickfin, it would be to have daily/weekly reports sent out so payments can be validated and reconciled with POS reports. Review collected by and hosted on G2.com.
Employees love it because they don't need to wait for their CC tips to go on their checks or walk out with wads of cash each shift. Managers love it because you don't need as much cash on hand in the safe. Accounting loves it because it's easier to track than cash and you see what's paid out each night. Been using Kickfin for years and would never do it any other way at this point. Review collected by and hosted on G2.com.
Big weekends and bank holidays can be frustrating with your retainer- just takes some careful planning (like raising your retainer before holidays) to ensure there's always enough balance to tip out. Review collected by and hosted on G2.com.
Setting up new users is very simple and our staff gets their tips paid instantly. Review collected by and hosted on G2.com.
There really aren't any things I dislike about Kickfin. The only recommendation I can make is having enough funds in the account for long holiday weekends. Review collected by and hosted on G2.com.
I love that Kickfin gives my job the opportunity to pay our employees efficiently and with purpose. It's so user friendly and easy to learn. Review collected by and hosted on G2.com.
I don't think there is anything I dislike about Kickfin. It is great and I think more employers should use it! Review collected by and hosted on G2.com.
I like being able to pay my crew nightly. They seem to appreciate that as well, greatly. Review collected by and hosted on G2.com.
I've only had one hiccup with Kickfin, and because the payment didn't go through immediately, the staff ended up double paid. Review collected by and hosted on G2.com.
The ability to pay the tipped employees instantly is amazing. It also eliminates the need to have to keep more cash in the store for tip outs. Very easy to sign people up. Review collected by and hosted on G2.com.
Nothing. I like everything especially the reports.
Kickfin makes it easy to find and audit the tip reports. If I had to pick one thing to improve it would be the option to link it to a few extra payment methods. Review collected by and hosted on G2.com.
