One can easily manage their store - order, customer, and inventory management are so easy. Review collected by and hosted on G2.com.

Pricing is not suitable for small businesses. Review collected by and hosted on G2.com.

I like the whole bundle of products but specifically their order management system is best. Review collected by and hosted on G2.com.

The customer support team can be improved in the system. Review collected by and hosted on G2.com.

The service platform is easy to use and navigate Review collected by and hosted on G2.com.

From a marketing perspective, there are certain things that are difficult to execute through Kibo including SEO and email Review collected by and hosted on G2.com.

It is quite simple to use. The sites look professional on mobile and desktop. Used by large corporation Review collected by and hosted on G2.com.

Not as needed for a smaller company and store with not a lot a inventory/SKU Review collected by and hosted on G2.com.

Kibo is very easy to use on the admin side when handling several sites at once. Review collected by and hosted on G2.com.

Depends on the software you're using and what you already have set up; not incredibly flexible. Review collected by and hosted on G2.com.

I like the rich OOTB features. Kibo already has many features that you can use out of the box without adding custom code. Plus, you can add custom code thru the extensibility API. They have a solid roadmap for adding new features. They are easy to work with. Review collected by and hosted on G2.com.

Discount cannot be determined by custom Order attributes or custom Customer attributes directly. Need custom code to update the Customer segment (which adds complexity). Review collected by and hosted on G2.com.

User experience and how the application has been built. Review collected by and hosted on G2.com.

Sometime it feels laggy and it gets freeze. Review collected by and hosted on G2.com.

Their out of the box capabilities were very robust and their order management and inventory capabilities we found very capable.

Their presentation was excellent and working with them was excellent. Review collected by and hosted on G2.com.

The language capabilities was challenging for our company but it is on their roadmap to fix Review collected by and hosted on G2.com.

I love the API connectivity and flexibility so that my developers are free to build out the business logic that we need. Kibo provides 80% of what we need OOTB, and we can build the rest. Review collected by and hosted on G2.com.

Kibo needs to provide better developer support tools in order to deliver on the promise. Documentation is still lagging, likely because they spent resources on acquisition rather than updating the documents, and samples of code are not as ubiquitous as they should be. When one of my developers runs into an issue, we have trouble getting an answer about how to get un-stuck. Review collected by and hosted on G2.com.

Full eCommerce suite covering the CMS / Shopping cart / OMS / PIM core functionality - all brought under the Unified Commerce Platform in 2020-2021

Added personalization features through Certona and now Monetate

Flexibility to customize platform modules in the multi-tenant cloud environment

Kibo team focus on the microservices-based and API-driven functionality Review collected by and hosted on G2.com.

With multiple acquisitions under the hood and many platforms to integrate into the UCP, Kibo has a lot of ground to cover in terms of integration work.

The marketplace for plugins and extensions is modest; thus, material SI-type work must be accounted for in implementations.

Kibo environments/infrastructure are complex and require expert partner knowledge for implementations - although this has improved much in 2021 Review collected by and hosted on G2.com.