Keyhole Pros and Cons

My use of Keyhole is purely for tracking campaigns. I like that we can get granuler in the settings as to what we are looking for and the breakdown of the info it provides. Review collected by and hosted on G2.com.

I'm not entirely sure how accurate the information is because when I compare the analytics to another reporting system, they don't typicall align. Review collected by and hosted on G2.com.

I like the visual and clean interface. I found the integration was exception Review collected by and hosted on G2.com.

I feel that there is something lacking about social listening. Not as comprehensive as Brand24. Review collected by and hosted on G2.com.

All the insights that are provided in the reports! Review collected by and hosted on G2.com.

Th epricing, I find it quite expensive for the value! Review collected by and hosted on G2.com.

I've been using Keyhole almost since the beginning and what I love best is the flexibility in the data that can be tracked and captured. It has made evaluating ROI of different campaigns and tactics much easier. Review collected by and hosted on G2.com.

It can get expensive very quickly if you are lucky enough to have a successful campaign that really takes off. In the early days you had unlimited tracking now it can quickly gobble up the data and either stop tracking or rack up the cost in a prohibitive way. It's why I only use it for limited campaigns now instead of on an ongoing basis. Review collected by and hosted on G2.com.

it is really easy to use, a very complete platform that gives a really good listening insight. also is really helpful when downloading the analysis and resumes. Review collected by and hosted on G2.com.

I do not dislike it, but it could be great if the platform could bring the users some tutorials; sometimes, it could be hard to understand for those who don't actually speak English. Review collected by and hosted on G2.com.

Comprehensive metrics like engagement, reach, impressions. Review collected by and hosted on G2.com.

The pricing. It's quite costly compared to similar tools I've used. Maybe you could take it down a notch. Review collected by and hosted on G2.com.

I like how easy it is to generate my analytics report for my social media channels. The hashtag tracker is particularly useful and the insights have proven to be of great use for our campaign. Review collected by and hosted on G2.com.

I dislike the scheduling content part, I thought it was going to be easier, more user-friendly and allow me to upload carousels and other social media needs, sadly I have not been able to use it because the UX is a bit uncomfortable, but I hope this can be fixed in the future. I also dislike that in the dashboards, where the dedicated individual graphics are when you export them as PDF they miss the necesary info on each section, therefore I cannot send that PDF reports to my stakeholders, therefore I have to take screenshots of these and still miss some of the info. Review collected by and hosted on G2.com.

The hashtag tracking feature is very helpful. I really appreciated the ease of use. Review collected by and hosted on G2.com.

The website is a bit difficult to navigate; it wouldn't let me sign up on my own, had to have a consultation first. I just needed to get it done. Review collected by and hosted on G2.com.

Keyhole has a great user-friendly dashboard with thorough metrics and a great reporting layout that makes it useful for reporting up. I fully recommend and we use it year round! Review collected by and hosted on G2.com.

It is a steep price for a singular item like hashtag tracking. I also wish they did a bit better job with the sign-up feature it is really hard to get to the pricing section. Review collected by and hosted on G2.com.

The product is easy to use and the data is easy to understand for the uninitiated. Our client loves the generated reports Review collected by and hosted on G2.com.

Nothing. Everything we need and more is available Review collected by and hosted on G2.com.