Ketch Reviews & Product Details

Ketch, makes privacy compliance simple, automating user consent, collection and helps us keep in allignment with global regulations such as GDPR and CCPA. Their platform is super intuitive and many of our team members without a technical background was able to get the platform up and running in short times.

What really stands out is how Ketch brings legal, privacy and tech teams together, making compliance a seamless part of business growth rather than a obstacle. The customer service is exceptional and the fast response times and openness to feedback makes it all the difference. Review collected by and hosted on G2.com.

I do wish there were broader integrations to data sourcs and more in-person training sessions to help teams get the most out of the platform. Review collected by and hosted on G2.com.

My team and I were recently tasked from migrating away from a legacy vendor. It was truly a joy working with the Ketch team and I am really impressed with their product and service. We migrated so that we could have a more modern, streamlined, data-driven platform and Ketch has exactly what we need. The implementation process was incredibly easy, thanks to their clear documentation and inuitive user interface. But the true differentiator for Ketch is their exceptional client team. The team was always available when we needed them and they went above and beyond our expectations. This combination resulted in a wonderful learning experience for our team and a seamless integration with Ketch.

I highly recommend Ketch to any company looking to migrate away from legacy tools. Particularly if you're looking for low overhead and maintenance. Review collected by and hosted on G2.com.

It took a bit of time to get up to speed with Ketch lingo, but that's likely from my own inexperience. Review collected by and hosted on G2.com.

Great customer support our CX lead has been great and often goes above and beyond to help our team continue to be persistant in the privacy and cookie consent management spaces. Ketch has really helped unite our marketing teams bringing togeather serveral teams that previously operated independently to the same table to enable growth. If your looking for an affordable, easy to use, and easy to implement Enterprise Privacy and Cookie Consent Management platform (that isn't a massive over priced GRC) ketch is the platform for your business! Review collected by and hosted on G2.com.

Ketch brings teams togeather! That is the point of the platform in my opinion, teams like legal, privacy, digital marketing, marketing technology, etc. accross your business. If these teams don't currently work togeather today there will be some growing pains - well worth the outcome. Review collected by and hosted on G2.com.

Ketch's innovative approach to integrating consent and preference management has been a game changer for our "small but mighty" team!

On the consent side, the tool offers simple, no-code integrations that made our migration from OneTrust to Ketch seamless. Beyond the ease of setup, we now have clear visibility into and control over the analytics and advertising technologies used by our digital marketing teams. This has significantly enhanced our confidence in maintaining compliance with global privacy regulations.

In terms of DSAR (Data Subject Access Request) capabilities, Ketch provides an intuitive "drag-and-drop" workflow builder and pre-built integrations for commonly used business systems. Over 90% of the in-scope business systems we use were already supported by pre-built connectors, eliminating the need for time-consuming custom API development.

Finally, Ketch's fantastic customer support stands out in the enterprise software space. Having direct access to product engineering teams has been a refreshing and invaluable resource. On multiple occasions, our Ketch account team has coordinated workshops with the Ketch product team to troubleshoot and solve problems—always with outstanding results!

Overall, I highly recommend Ketch and am thrilled we made the switch! Review collected by and hosted on G2.com.

Ketch is still a new player in the market and while its core capabilities are strong (Consent and DSAR), there are still opportunities to grow (particularly with Risk Assessments and Notice Management). That being said, our Ketch account team has done a tremendous job at listening to feedback and communicating upcoming features. Review collected by and hosted on G2.com.

Ketch has a great team of knowledgeable associates. They know the intricacies of how their product integrates with various business applications. Our account engineer was open to all questions and made themselves available to join calls with other vendors we work with to ensure all systems were synced together. Review collected by and hosted on G2.com.

There is nothing we experienced during our onboarding and launch that would cause me to dislike Ketch. Review collected by and hosted on G2.com.

Our company has been using Ketch for since June of 2024, and I’m thoroughly impressed with the platform! It’s an incredibly simple yet efficient solution for consent and rights management. We were able to complete implementation in 4 weeks, and it could quickly integrate into our system without any issues. The real highlight, however, was the implementation team. They were outstanding—knowledgeable, responsive, and incredibly helpful throughout the entire process. They guided us every step of the way and ensured everything was running smoothly. If you’re looking for a reliable, user-friendly platform for managing consent and rights, we highly recommend Ketch! Review collected by and hosted on G2.com.

While Ketch is an excellent tool overall, there are a few areas of the UI that can be a bit confusing at first. Some features and settings might not be immediately intuitive, but these challenges are easily overcome with the guidance and support from the implementation team. They were very responsive and provided clear instructions to help navigate any complexities. Review collected by and hosted on G2.com.

As a tech-focused company, we prioritize efficient tools that streamline our processes. Ketch delivers on this, and their built-in compliance features and best practices are a significant advantage. Review collected by and hosted on G2.com.

While Ketch offers a robust platform, our unique business model requires some specialized functionality. We're working closely with the Ketch support team to explore how the platform can better accommodate our specific internal and external client needs. They've been very responsive and are actively reviewing our feature requests to enhance scalability for businesses like ours. Review collected by and hosted on G2.com.

Ketch helps to automate some complex use cases when it comes to managing Data Subject Requests (DSRs). By automating the DSR process, significant time is saved to enhance other aspects of our Privacy posture. Review collected by and hosted on G2.com.

Ketch automation needs to keep up with the growing number of use cases found in the marketplace. Review collected by and hosted on G2.com.

We needed a solution turned on quickly, and the Ketch team jumped through hoops to make sure we had an outstanding Consent Management tool in place in hours. In particular, Mike made himself immediately and constantly available to us, guiding us through the entire process. Review collected by and hosted on G2.com.

Ketch moved quicker than our web development team could! But I would say that's thinly veiled praise. The only other thing I would add is that it would be helpful if there were some kind of a "consent management 101" video available to us to help guide our decisionmaking. Review collected by and hosted on G2.com.

Ketch's solution is very comprehensive. They update the functionality frequently and adjust continually for new laws domestincally and internationally. The interface is pretty straight-forward once you get used to i. Review collected by and hosted on G2.com.

I haven't experienced any downside except for some glitches years ago as the product was earlier in its development. Review collected by and hosted on G2.com.