Kenect
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Kenect
By Kenect
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3.8 out of 5 stars
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Kenect Reviews & Product Details

Editadmin
KW
Website manager/social media
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Kenect?

Good, efficient way of texting customers about equipment pick up. Review collected by and hosted on G2.com.

What do you dislike about Kenect?

More steps than other apps to complete tasks. Review collected by and hosted on G2.com.

What problems is Kenect solving and how is that benefiting you?

Reaching customers easily. Review collected by and hosted on G2.com.

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Kenect Overview

Editedit
What is Kenect?

Kenect brings all of the customer communication at your business under one platform. We convert your main business line into a text-enabled number so you never need to give out your personal number again. Start texting your customers while also generating reviews, increasing web leads, and saving time. The average Kenect user sees a 200% increase in website leads and 350% increase in online reviews. Whether you want to video chat customers or collect text payments, you can do it through Kenect. - Text your customers - Request online reviews - Collect payments via text - Video chat - Use on mobile or desktop

Kenect Details
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Kenect Community
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Product Description

Your customers want to text you. Let them. Engage with your customers where they are--texting on their phone. Double your leads, generate online reviews, instantly video chat, and capture payments--all via text.

Seller Details
Seller
Kenect
HQ Location
Lehi, US
LinkedIn® Page
www.linkedin.com
233 employees on LinkedIn®
Peyton W.
PW
Overview Provided by:
Peyton Walbeck
Senior Marketing Manager at Kenect

Recent Kenect Reviews

KW
Kayla W.Small-Business (50 or fewer emp.)
3.0 out of 5
"good for texting customers"
Good, efficient way of texting customers about equipment pick up.
Read more
Chris H.
CH
Chris H.Mid-Market (51-1000 emp.)
4.0 out of 5
"Dealership Must!"
I'm a big fan of the user access levels. We have a lot of sales advisers who don't need to be in control of everything, and it makes it easy to ass...
Read more
Melanie T.
MT
Melanie T.Small-Business (50 or fewer emp.)
4.5 out of 5
"Text clients with ease"
Sending review requests is easy, we've multiplied the number of reviews we've received tenfold in less than 3 months. Downloading a transcript of...
Read more
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0 people requested security information

Kenect Media

Kenect Demo - Kenect Payments
Collect payments via text and get paid faster.
Kenect Demo - Text your Customers
You can text your customer from your business number. Everything syncs between your phone and desktop platform.
Kenect Demo - Generate Online Reviews
Take control of your online reviews and reputation by requesting and managing all reviews through Kenect.
Answer a few questions to help the Kenect community
Have you used Kenect before?
Yes

2 out of 3 Total Reviews for Kenect

3.8 out of 5
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2 out of 3 Total Reviews for Kenect
3.8 out of 5
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2 out of 3 Total Reviews for Kenect
3.8 out of 5
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Kenect Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
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Here's how.
Chris H.
CH
Marketing Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Kenect?

I'm a big fan of the user access levels. We have a lot of sales advisers who don't need to be in control of everything, and it makes it easy to assign leads. Also the broadcast feature is so simple, and we enjoy scheduling them out. Review collected by and hosted on G2.com.

What do you dislike about Kenect?

I think the broadcast system could be better. If they could increase the number of recipients, and delivery time, it would be much appreciated. Also we don't get many stats from it like we do with other sms software. Review collected by and hosted on G2.com.

What problems is Kenect solving and how is that benefiting you?

It is helping us stay on track with client communication. Also, our customers really appreciate the fast response and ability to send documents over text. Also the ability to send files saves us from writing long emails like before. Review collected by and hosted on G2.com.

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Melanie T.
MT
Legal Assistant/ Intake Coordinator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Kenect?

Sending review requests is easy, we've multiplied the number of reviews we've received tenfold in less than 3 months.

Downloading a transcript of the texts is easy and nice to look at. Review collected by and hosted on G2.com.

What do you dislike about Kenect?

I wish Kenect had a computer application so that I can keep it open on my desktop without all the bells and whistles that chrome has.

I appreciate the desktop notifs, but I think it would be better executed if there were a dedicated desktop app. Review collected by and hosted on G2.com.

What problems is Kenect solving and how is that benefiting you?

Kenect has increased our client satisfaction in that it has become easier for clients to speak with the attorney. Phone calls take up too much time.

Reminders have become much easier as well, the reminder phone call has turned into a reminder text that can be scheduled ahead of time. Review collected by and hosted on G2.com.

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Pros and Cons Details
Kenect