Video Reviews
All in One... On its way
Why Infusionsoft and Why Now
1,561 Keap Reviews
Overall Review Sentiment for Keap
Log in to view review sentiment.
It has so many features - probably more than you will ever need. It saves me a lot of time on a daily basis by taking care of the follow up I need for my clients. Review collected by and hosted on G2.com.
It has a steep learning curve - but once you've got it down, it's amazing. I also wish the mobile app was a little more robust and similar to the web interface - it would be really helpful to be able to do more with campaigns and get analytics and results in the mobile app. Review collected by and hosted on G2.com.
It works for me automatically when I am away from my desk. Automated emails are sent to my prospects and clients to ensure we are front of mind. I haven't been able to find another system that is better for what I need. Review collected by and hosted on G2.com.
If you copy a campaign, you have to go through every sequence to turn it on. As a copy, you don't need to make too many changes, so it would be better if there was a quick complete button or equivalent. Review collected by and hosted on G2.com.
The automated marketing Keap has in it's Max Classic version! Being able to think thru an entire process start to finish then execute on it is priceless. Review collected by and hosted on G2.com.
It can do a lot. Which means you need to know how to do a lot. Some of the features in the system can only be taken advantage of if you dont know what they are or how to use them. Review collected by and hosted on G2.com.
With Keap, I like how easy it is to create email and text sequences, customize them with many tools, and how easy it is to track and drive insights from the results. Review collected by and hosted on G2.com.
I believe the user interface can be designed in a more simple way, there may be more shortcuts for the most used tabs. Other than these, I think everything is great :) Review collected by and hosted on G2.com.
The support and guides that they provide. Especially the video library - they give you so many ideas. Review collected by and hosted on G2.com.
It takes some time to understand the customisation. Review collected by and hosted on G2.com.
Keap is a very powerful and diverse CRM software and does pretty much everything you would ever need your CRM to do for a better price than something like a Salesforce. After their UX redesign and rebranding (formally Infusionsoft) Keap retained all the power with a simpler interface. Keap also has great customer service and an extensive knowledge base for support so the answers to your question are never far from reach. Review collected by and hosted on G2.com.
Keap still falls short of some of the more popular CRMs, specifically Salesforce. While Keap has many features and a cleaner interface they still aren't as robust or popular as Salesforce. That being said Keap is much easier to navigate then something like a Salesforce so may be more appropriate for small and medium-sized businesses. Review collected by and hosted on G2.com.
Keap is becoming popular now a days, its good marketing suites for all small businesses and marketers. Its interface and UI is very user-friendly and customizable. Very well organize CRM software as compared to other competitors. I have been using it since it was formerly Infusionsoft. The automated process makes things more clear and fast forward . Review collected by and hosted on G2.com.
Occasionally it lags for some features have some bugs and glitches. Also, the need to add report automation features. I think they can easily improve in these areas. Overall, didn’t find any problem, if there will be problems, I think online tutorials will help me a lot. Review collected by and hosted on G2.com.
It's got a lot of features to communicate in a variety of ways, stay ahead of tasks, and reminders to follow up. Much of this can be automated in a way to make you seem like a team of support when it's just a programmed journey through marketing. Review collected by and hosted on G2.com.
Slow adoption of tech and leading from behind. In its original form, competitors were playing catch up to Infusionsoft. Now as Keap, it seems the shoe is on the other foot. Review collected by and hosted on G2.com.
I finally have the data I need to run my business. I know what my leads are doing and how my audience is interacting with our business and we can create a predictable customer journey for all of our leads and customers. Review collected by and hosted on G2.com.
It is a very robust platform, and it does take some specific knowledge to get started and to navigate, but, as the owner of the business, my limited understanding of the platform forced me to delegate the maintenance of the platform to my team, which gives me my time back. There's not much I dislike about Keap. Review collected by and hosted on G2.com.
