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1,561 Keap Reviews
Overall Review Sentiment for Keap
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Streamlining business needs & handholding. It has been such a peace of mind experience to work with them. Review collected by and hosted on G2.com.
Nothing. At. All. Unless they want to offer their services for free, I'm onboard & a huge fan! Review collected by and hosted on G2.com.
Keap not only is a useful software platform but the level of support is unequal. Partners and multiple "how to" demonstrations makes marketing less stressful. Review collected by and hosted on G2.com.
Sometimes not the most intuitive. Could be easire to use at times. Review collected by and hosted on G2.com.
We've found that Keap allows for a level of customisation and integration that far exceeds the competition. The automation capabilities are top notch. It's also a fraction of the cost compared to services like Hubspot that require upwards of £1,000 a month to access comparable features. Review collected by and hosted on G2.com.
The UI for Keap Infusionsoft Classic is a little daunting at first, simply because of the number of things you can do with it. I think that is one area that could be improved. Review collected by and hosted on G2.com.
Ease of use. It's very easy to create emails despite the fact there are some limitations. The ability to build campaigns is something we plan to delve into more over time as well, particularly drip campaigns. I'm impressed with what I've seen with regard to how robust campaigns can be, such that they can be made to achieve multiple goals or even layered goals. Review collected by and hosted on G2.com.
Inflexible email templates. I am very frustrated with the limitations of the Keap/Infusionsoft email templates. While it is very easy to build emails in Keap, the constraints placed upon the email presentation are frankly quite discouraging. Honestly, I can't believe any CRM would provide such inflexible templates in this day and age, with no option for word-wrapping around an image, more spacing than necessary between paragraphs, allowing for too much white space, and content blocks that can't be easily adjusted for a more appealing design and/or ideal widths. For as much as Infusionsoft is a step forward for us in terms of the capability to build campaigns and harvest important data for the purpose of targeting, etc., the limitations imposed on our email layouts and design are actually a step backward. As someone who hasn't gotten far with campaigns yet and who is constantly using Keap to build emails for other teams with specific desires with regard to how their emails look, this is extremely disappointing. These templates are behind the times by nearly 10 years. Review collected by and hosted on G2.com.
It has countless such highlights - presumably more than you will at any point require. It saves me a great deal of time consistently by dealing with the subsequent I want for my customers Review collected by and hosted on G2.com.
It has a lofty expectation to learn and adapt - however, whenever you have it down, it's astounding. I likewise wish the versatile application was somewhat more powerful. Like the web interface - it would be truly useful to have the option to accomplish more with crusades and get investigation and results in the portable application. Review collected by and hosted on G2.com.
I have used Keap for over 5 years and it is like having an admin and marketing person sat in the office with me. It released at least two days a week for me. It was far more intuitive and easy to implement than the competitors I had moved from. Review collected by and hosted on G2.com.
I love the email broadcasts for scheduled emails to individual clients but I wish I could do this from within the contact's record and not have to do the whole search thing every time Review collected by and hosted on G2.com.
the m400 suite gives us the ability to manage all of our contacts and integrate the API into our internal systems to manage payments and access Review collected by and hosted on G2.com.
Sometimes it will be hard to use or understand. Downtimes often approach unacceptable levels Review collected by and hosted on G2.com.
I like the ability to build campaigns with ease. Review collected by and hosted on G2.com.
When we copy and paste something written outside of Keap, we lose all formatting and have to redo it inside the email builder. Review collected by and hosted on G2.com.
