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Customer Quotes

BW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Great Automation Tool"

What do you like best about Katalon Platform?

I enjoy using the Katalon tool as it helped with our automation framework and integrates with our current tools, for example, BitBucket. I hope to integrate with our future CICD deployment flow. Our regression test suites in Katalon keep growing as we add more features to them within our website products. I would appreciate it if it could be used from the Katalon TestCloud, which is all online and maintains everything on their server. The recording tool within is a plus, along with all the other features Katalon offers to the entire Enterprise. The Katalon Studio creates recording auto scripts, and TestOps offers to do the CICD and see Reporting. The test execution runtime engine is fun to watch, and Katalon enjoys doing the automation work. Able to test the following mobile, desktop, and API applications with reasonable solutions. There are plenty of features and many to go through as I am still learning to use them. Katalon also offers resources for their Academy to learn and has webinars and support tickets to ask questions. Overall, Katalon is incredible, and I would recommend trying out its tools and solutions.

What do you dislike about Katalon Platform?

There are some challenging features to try and make work. It would be nice to have more trouble shooting or learning videos of how to's and maybe there are I just havent explored to see it. At times if I dont find on Katalon Academy or the Community. Have to refer to Chat GPT, You Tube.

Just a thought - It would be nice to conference or huddle with someone on the spot to work out issues when submit a ticket for support. Easier to demo and show and get to the answer instead of wasting tons of time researching and churn back and forth. A live technical consultant or customer support that knows what they are doing.

What problems is Katalon Platform solving and how is that benefiting you?

Regression Test Suite. It helps with Regression.

Luwing Kadir R.
LR
Quality Assurance Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"An automation tool that allows you to start as a beginner and then takes you to the expert level"

What do you like best about Katalon Platform?

the multiple versatility of how you develop test cases within it

What do you dislike about Katalon Platform?

That in some cases the tool is not 100% updated with the browser drivers

What problems is Katalon Platform solving and how is that benefiting you?

Katalon allows me to automate all the CRM flows of the company where I work, allowing me to carry out long and complicated validations with a simple click.

Swapnil T.
ST
SDET
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information

"Best tool for Non-coder Testers, easy to use"

What do you like best about Katalon Platform?

Katalon tool is really east tool to testers who come from non technical background. Easy way to build test scripts in many forms like BDD driven test case framework, TDD test driven framework. Also we have many platforms like cross browser and cross platform testing capabilities. AI use in tool it seems the new era to me in automation testing tools.

What do you dislike about Katalon Platform?

I too wish it should support more language like java, javascript, python as of now we are using only groovy scripting which is sometimes seems to be hard to use.

What problems is Katalon Platform solving and how is that benefiting you?

Katalon platform is easy as compare to other code based automations like cypress, playwtight. It helped us to automatically update locators in it and also integration with browser stack.

Kimberly M.
KM
QA Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information

"Katalon made automation a reachable option!"

What do you like best about Katalon Platform?

I really love how easy it makes the automation process, besides how easy to use and understand this program is.

What do you dislike about Katalon Platform?

It can improve the execution on mobile devices. It happened to me many times in the past that during execution the session just closes itself so the automation fails because it couldn't be completed. This doesn't occur with browsers, but mobile could improve.

What problems is Katalon Platform solving and how is that benefiting you?

It is helping on the automation process, it made so easy and fast to start automating for people with limited code knowledge,. This codeless automation tool is the best solution I found to make automation a reachable possibility for my entire team.

YK
automation test engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information

"The best automation tool for automation testers which also support low code no code."

What do you like best about Katalon Platform?

The great thing about the Katalon platform is its wide range of features and it is so easy to learn. and it also supports CI/CD tools.

What do you dislike about Katalon Platform?

Some features are only accessible in paid version.

What problems is Katalon Platform solving and how is that benefiting you?

Katalon supports all types of testing like web, mobile, API, and Desktop so Katalon is an all-in-one package to work with.

and because of active participants and a big community, getting help about any issue is so quick.

Bharathi A.
BA
Technology Specialist QA
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Katalon Studio in my Automation Testing Journey"

What do you like best about Katalon Platform?

I started my career as an automation Tester. Most organizations prefer to use Open-source test automation tools for their testing needs and to reduce the cost to the company and prefer to use selenium with Eclipse. I worked in the same for 3.5 years and when I joined my current organization they already implemented Katalon Studio in 2020 and Katalon Studio was a free tool for testing. My first hands-on experience at Katalon studio was exciting In Eclipse we used to write reusable methods and save them to be used for upcoming projects we need to maintain them in order to reuse them. katalon simplifies that by providing those Keywords that reduce our time and effort by 25% and for reporting we used to design our test scripts in a way to capture the application Snapshot on each step when there is a failure in test katalon in its project settings and added the feature to capture the snapshots of the failures to this reduced another 25% of our time and effort and we have Record and Object spy future and frame handling feature etc.. in Katalon studio this eliminates the half of our effort in maintaining and allows us to concentrate in designing effective test automation

What do you dislike about Katalon Platform?

A separate license for the Products. It will be great if we get a bundled katalon package

What problems is Katalon Platform solving and how is that benefiting you?

Katalon solved the

implementation

Maintenance

Organizing Tests

Reporting

Test Ops

Parallel Execution

Cloud Execution

Parallel Cloud Execution

Parallel Mobile Cloud Execution

Cloud Tunnelling to execute private network-based Application

DD
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information

"Great Automation with Katalon Experience"

What do you like best about Katalon Platform?

Katalon is a very useful and intuitive application. it enables me to easily record various types of automated test cases such as Web, Mobile, API and Desktop. I have been mostly creating test cases for Web UI applications in our Telecoms environment. We have been heavily testing our customer Service Management tool (Which is web based) using Katalon.

What do you dislike about Katalon Platform?

We have an older Java based Customer service managaement and payments tool that we need to automate testing for. However so far we have been unable to use Katalon for this. We have to be searching for other applications to be used for this automated testing.

It would be so great if Katalon would also support legacy Java User interface testing.

What problems is Katalon Platform solving and how is that benefiting you?

Katalon has so far helped us very efficiently in the automation of our Web UI Testing.

Katalon is a very useful and intuitive application. it enables me to easily record various types of automated test cases such as Web, Mobile, API and Desktop. I have been mostly creating test cases for Web UI applications in our Telecoms environment. We have been heavily testing our customer Service Management tool (Which is web based) using Katalon.

We have an older Java based Customer service managaement and payments tool that we need to automate testing for. However so far we have been unable to use Katalon for this. We have to be searching for other applications to be used for this automated testing.

It would be so great if Katalon would also support legacy Java User interface testing.

Sarath N.
SN
Automation Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic

"Katalon less scripting automation tool"

What do you like best about Katalon Platform?

We can record in Katalon both on Mobile or desktop. Also in the script tab, we can update the code based on our need

We can include iteration, branching, and Password masking using a decryption mechanism.

The best one out of Katalon is customization,

Self Healing test is the key feature that comes with a single click and especially in the Flaky UI environment, this option will be a savior for any UI automation tester, instead of being blamed that UI automation is not reliable.

Report integration with testOps will give the best executive summary.

Integration of BDD framework is another plus however, needs better reporting for BDD which can be achieved using extent reporting. In extent we can get both Executive summary as well as individual Feature level reporting

What do you dislike about Katalon Platform?

1. To use Katalon TestOps reporting, we need to only use Test Suite Run, This cannot be integrated with BDD framework

2. Katalon crashes quite often (May be a version issue)

3. In built integration with Azure Platform, however, it needs Azure Test Plan to be subscribed to get the TestOps reporting which is

4. Sometimes the self-healing tests are taking bit more time than usual (may the nature of the technique)

What problems is Katalon Platform solving and how is that benefiting you?

Less scripting code helped my junior testers to learn automation. Also, they were able to start automating the application at a very early stage of the carrier. Also integrated BDD framework helped our BAs and product Owners to contribute to Scenarios also they are helping us in recording the sessions for further updates

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