![Deidra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deidra W.")
DW

Deidra W.

Mid-Market (51-1000 emp.)

2/14/2023

"Easy with some issues but works well"

4/5

What do you like best about Tebra (previously Kareo + PatientPop)?

Access to the clients' charts via phone or desktop is excellent. Being able to set standard quick easy drop-in notes is a great feature. Being able to email or text the client from the app is a nice feature. Seeing a history list and reaccessing the client is also great. Being able to run reports and surveys is helpful. Review collected by and hosted on G2.com.

What do you dislike about Tebra (previously Kareo + PatientPop)?

The one thing that is an issue is that I have to see all emails or messages being sent to everyone. That is quite annoying as it makes me consistently check or see notes irrelevant to my or my client's communication needs. I wish there were a way to stop seeing all the messages and only mine. Also, the report feature has limited time frame and would be nice if had more report options to pull data like insurance providers. Review collected by and hosted on G2.com.

What problems is Tebra (previously Kareo + PatientPop) solving and how is that benefiting you?

Sometimes the server is down and doesn't have access to Kareo. Being able to fix the message filter where I only see messages that are to me instead of the entire company. On certain platforms like my IPad had some issues and caused inconsistency of features. Review collected by and hosted on G2.com.

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Rating Updated (2/22/2024)
Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 255 reviewers think of Tebra (previously Kareo + PatientPop)

4.1 out of 5 · Verified reviews from real users

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