--- title: Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Reviews meta_title: 'Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1572 reviews by the users' company size, role or industry to find out how Kantata Professional Services Automation (formerly Mavenlink+ Kimble) works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 1572 scale: '5' date_modified: '2026-08-09' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Reviews **Vendor:** Kantata (formerly Mavenlink + Kimble) **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,572 ## About Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Kantata helps professional services organizations of 50 to 5,000+ employees ensure consistent excellence and profitability across every project. With a platform that connects everything from scoping to resourcing to forecasting, you can always deliver amazing. The real challenge for most PS organizations is that their projects are so unpredictable. They never really know how an engagement is going to play out until it’s too late to do anything about it. And that undermines profits, strains resources, and leaves clients wondering what they’re really paying for. Kantata PSA puts an end to unpredictable projects by enabling you to: • Instantly assemble the ideal team – so you can deploy resources based on the best match for scope, scheduling, skillsets, and more • Easily amplify institutional knowledge – by turning past experience into real-time intelligence so all your expertise is available to all your people • Confidently forecast every outcome – with an accurate, comprehensive view of everything from revenue and margins to capacity and sentiment Not every services firm operates the same way — and your PSA shouldn’t either. Kantata is the only PSA offering both a Salesforce-native and an open infrastructure option, so you can choose the ecosystem that fits your business. With over 1,200 prebuilt connectors — including Salesforce, NetSuite, HubSpot, Workday, Sage Intacct, Microsoft Dynamics 365, Google Workspace, and Jira — Kantata extends the value of your existing tech stack while keeping all your operational data connected in one AI-powered platform. That’s why professional services organizations across software, IT services, management consulting, and marketing agencies rely on Kantata to operate with greater precision, predictability, and profitability. Leading organizations like Deloitte, Sage, and Hitachi trust Kantata, and our customers consistently achieve a 33% increase in on-time project delivery. ## Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Pros & Cons **What users like:** - Users value the **efficiency and simplicity** of Kantata, enhancing their project management and workflow processes effectively. (35 reviews) - Users value the **efficient project tracking** of Kantata, enhancing workflow and simplifying resource management processes. (28 reviews) - Users appreciate the **user-friendly interface** of Kantata, making it easy to navigate and utilize its features. (27 reviews) - Users value the **reporting efficiency** of Kantata, enhancing resource management and project tracking for better decision-making. (23 reviews) - Users appreciate the **robust report generation** in Kantata, which enhances project tracking and simplifies financial management. (20 reviews) - Users value the **robust reporting capabilities** of Kantata, enhancing project management efficiency and integration within the platform. (19 reviews) - Users value the **efficient time tracking** feature of Kantata, which streamlines data management and enhances productivity. (19 reviews) - Users value the **effective resource management** capabilities of Kantata, facilitating team allocation and insightful reporting. (17 reviews) - Team Collaboration (17 reviews) - Customer Support (15 reviews) **What users dislike:** - Users find the **complex usability** of Kantata PSA challenging, particularly regarding navigation and workflow efficiency. (17 reviews) - Users face a challenging **learning curve** with the interface and data optimization, necessitating early and ongoing training. (16 reviews) - Users find the interface **not intuitive** , making it challenging to track resources and necessary updates efficiently. (15 reviews) - Users face **rigid task management** that lacks flexibility, making project tracking and input tedious and time-consuming. (14 reviews) - Users find the **lack of customization** challenging, impacting their ability to tailor reports and insights effectively. (12 reviews) - Users find the **limited customization** options in Kantata PSA frustrating, especially for reports and project management tasks. (12 reviews) - Slow Performance (10 reviews) - Limitations (9 reviews) - Users note the **limited features** of Kantata PSA, wishing for enhancements in reporting and task management functionalities. (9 reviews) - Lack of Intuitiveness (8 reviews) ## Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Reviews ### 1. Kantata Product Review **Rating:** 5.0/5.0 stars **Reviewed by:** Steve D. | CFO, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata provides insights and visibility into the operations of our 700 person services organization. We are able to share information across our organization that helps us improve efficiencies and financial performance. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** We would like to add confidential compensation information but creating the access rights is a heavy lift. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** It provides data and insights into billable and non-billable hours and how we can improve gross margins. ### 2. Professional Services Made Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** As a professional services leader, I appreciate Kantata Professional Services Cloud for its comprehensive suite of features tailored specifically for my organization. At Clutch we support a bredith of clients in government, public and private sectors. From customizable workflows for approvals to robust resource management capabilities for daily operations (team builder yay!), Kantata is easy to use and streamlines our operations, provides real-time visibility into project status and financial performance, and fosters collaboration. Its integration with existing systems and scalability make it an invaluable tool for optimizing our processes and delivering exceptional service. We are excited to build out all our functionality and continue to support our clients with excellence. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Our only challenge currently is the light project management features. We understand this is not a full project management system and we can scale into integration those workflows. It meets our basic needs but would love to see additional features added for different revenue recognition and contract types. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Using Kantata has helped our organization streamline manual processes and gain better transparency to overall financial performance. As we grow our features in the system we will start gaining more insights into solution verticals and how we can grow our business based on the skills and stregthen of our resources. ### 3. Good project management system that's continuing to grow **Rating:** 4.5/5.0 stars **Reviewed by:** Breck W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I like the ability to customize and build our own reports and metrics, tailoring them to our unique business needs. They've rolled out a lot of great feature enhancements over the past year or so that have improved out experience with the tool, especially the improvements to Task Tracker which has made using that feature easier. I've also noticed an improvement in customer support in recent months. They're more in tune with our business needs and willing to help us find the right solutions. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** They recently launched Kantata Connect, which has opened the door for many integration options. More customization options with integrations, like with Salesforce for example, would be welcome. It's still fairly new so I can't say too much about it. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Kantata is helping us forecast work across our growing set of clients. It allows us to track utilization and identify areas where we need to pivot or provide additional support. In terms of reporting capabilities, Kantata is allowing us to build many of the dashboards of reports that were previously created manually to reduce our level of effort and give us a glimpse into our data in real time. **Official Response from Nataly Bautista:** > Breck, thank you for taking the time to share your feedback with us. We're glad to hear that you find Kantata to be a reliable solution for your business needs. We appreciate your suggestion regarding formatting options and task tracking, and we will take it into consideration as we continue to improve. ### 4. Significant improvement in product features over the past year **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** One of Kantata's biggest strengths is its ability and flexibility to analyse time, costs, and fees against projects at a macro and micro level, but this does require the addition of Insights reporting to make this truly effective. The helpdesk support has always been responsive and accessible, with realtime chat support when you really need it. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The platform requires a significant investment of time to understand the setup and configure. The interdependencies between configuration options are not always obvious. Over the last year the feature and UI improvements have started to improve the UX for Admins and users. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Tracking time, costs, and fees for client and internal projects allows us to plan our resourcing and analyse past projects to help us improve project outcomes in the future. ### 5. Data model and reporting is best in class **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata offers incredible insights with their robust data model. The relatively new dynamic dashboards are clean and easy to use, requiring little to no data analytics background. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I'd like to see a more robust mobile application as I'm often on the go and getting information at my finger tips isn't very easy with the mobile interface. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** It provides near real-time insights into our workforce and allows us to intelligently staff our team members in the right roles. The staffing and capacity reports give us great insight into forecasted resourcing needs allowing us to tweak our hiring plan to meet demand. ### 6. Kantata for Resource Management **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda G. | Resource Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I really like the resourcing aspects of Kantata. It makes it easy to put together teams and allocate hours. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I wish individuals could update their own skills but I understand that is coming in the future. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** It solves manually assigning resources and shows me availability and utilization so I can make sure I am booking the right team member. ### 7. Smooth project management and better resource allocation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I setup OX projects for our clients and what's best about it is the ease of use for this tool. It also has a strong project management features that include resource allocation, task tracking and financial tracking. You can easily communicate to your team on the activity page and easily set up who can view the messages. Most of all, the Task Tracker and the Resourcing tab are the best features. It let's you oversee and track used hours and budgets and lets you add notes when doing allocations. Overall, this software is a flexible platform that simplify our processes and things are done more efficiently. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Others might find the software hard to learn. Personally, the hard part for me is the financial tracking. I sometimes overlook and duplicate the budget entry. It have too many view options and I sometimes feel like there's so much going on in the platform. The good thing is, it's easier to see and track when there is a duplicate entry. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** It helps solve problems with task tracking, resource planning, and budgeting. It is like a one stop shop that provides a central platform for allocating resource, scheduling, and budgeting. It reduces misunderstandings and project delays. ### 8. A project management tool that combines the needs of professional services **Rating:** 4.5/5.0 stars **Reviewed by:** Jeffery P. | Senior Solutions Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** It is easy to use, it combines the best of what a project management tool should do, but it does not over complicate it. It is something I use all day to simplify my day and stay on top of things. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The Dashboards are great, but I would like to see an available output in PowerPoint for formal reviews or restructuing of the Dashboard so I could actually fully utilize the Dashboard to review the status of my project with a client or others. Also, adding search features on the Board would be great. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** It allows the tracking of billble hours, budget, and project in one place. ### 9. Kantata helps streamline operational efficiency and reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I would say the integrated data across different functions of the Kantata platform is what I like the most. It helps to save time and not have to update data points in different places. Having operational, departmental, and project data all at my fingertips with a few clicks of a button is very helpful and efficient. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I think some of the communication/collaboration interactions, (especially with client contacts) of the Kantata platform could use improvements. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Resource management, Operational reporting, utilization data, billing and overall project financial data ### 10. Kantata: From Google Sheets to Another Level **Rating:** 5.0/5.0 stars **Reviewed by:** Ana G. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata has been instrumental for our organization, providing clear and up-to-date information. I particularly appreciate the Resource Management view, which effectively breaks down information between people and projects. Katata allow us to have a comprehensive understanding of project status, account plans, margins - The insights and analytics are invaluable. I use Kantata every day. And every day I think I don't use Kantata enough. It's a super powerful tool that has truly transformed the way we manage projects and resource allocations. Big thanks to the Kantata team (kudos for Milda Leonaviciute!), who has been consistently helpful, suggesting workshops for effective adoption. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I can't think of anything specific. Kantata has been a tool constantly improved, meeting our needs effectively. Overall, a positive experience with continuous enhancement. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** 1) Resource Allocation: Kantata provides real-time, accessible resource allocation information for every team member. 2) Project Visibility: In our team, we had a lack of a clear view of teams, tasks, and project finances. With Kantata, it offers comprehensive project visibility, covering teams, tasks, and the financial aspects of the project. 3) Business Visibility: Kantata enables the extraction of important data and metrics crucial for our business. 4) Quick Analysis of Timesheets: It was a time-consuming task. Now with Kantata, it allows for rapid analysis of timesheets, improving efficiency in this crucial aspect. ### 11. Constantly improving with client's feedback, great PM tool on project level. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata is a very flexible tool, constantly being improved through new features released. I also feel the client inputs are considered, which is a great upside. Usability is good, overall intuitive. As a daily user, I have no issues. Report building is not very complex for regular needs, so also can be done internally with little training. Also like external inputs (csv files), very helpful when projects are being estimated outside Kantata (my company's case). **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata lacks program management features (managing correlated projects). It is possible to rollup data but it is not possible to connect/combine schedule, resources, projections, etc, being required to have side controls/tools. Also, the customer support is often not very helpful for most of my questions (medium complexity) and being redirected to the second level is useful but often takes too long until we hear back. Currently, we don't have any active systemic integrations so no comments on that. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Kantata is mostly a PM and time tracking tool, we are improving usage related to the other purposes. Overall, it provides visibility to the stakeholders and live information on the project plan and actuals. ### 12. Kantata Helping understand our business **Rating:** 4.0/5.0 stars **Reviewed by:** Warren J. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata OX has been a big change within our business, but has enabled our division to get a conslidated view of projects, resources, and utilisation which has enabled more direction and understanding. Peronsally I like its user friendly interface and the detail it offers us. It is easy to use and navigate around. It certainly made the process of standardising timesheets easier to implement. Our Customer Success Team, lead by Milda Leonaviciute ,have been very supportive and continue to support our core team with knowledge and recommendations. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** As with all systems, the challenge is the ability to pivot and adapt for evolving business needs, the biggest constraint tends to be the flexibility to report and slice and dice the information quickly and easily. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** In the first 18 months of our implementation the focus has been on the basics of project tracking, resource demand and utilisation. It has highlighted several improvements within our business that form the inputs of data to the Kantata system, and working on how we as a business improve and standardise our processes and inputs. Our next big focus is the usage from a Project management perspective and continuing the process of upskilling our team around that. ### 13. Enjoying our Kantata experience! **Rating:** 4.5/5.0 stars **Reviewed by:** Katie N. | Director of Organizational Development, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata has been extremely helpful for managing the business. Our favourite and most used features are the dynamic dashboards and the regular reporting that can be sent to Project Managers and people leaders. It was easy to implement with our team and I am confident in saying every member of our team logs in on a daily basis. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** There are some features that would be helpful (e.g., ability to edit employee expenses rather than having them resubmit). **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** We used to rely heavily on Excel for our people, project, and budget management processes. This required a lot of manual work to create dashboards and insights into our work... it has been very helpful and saved significant amount of time with regards to data and people management. ### 14. Great Experience / Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Before Kantata, our department was piecing different pieces of data together from various systems to understand project status, team capacity, planned budget vs. actual. Now, using Kantata, we have all that information at our fingertips. The dashboards are an incredible tool that have transformed the way we work and gather insights! **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Sometimes the platform is less than inuitive and my team has experienced some bugs, but the support team at Kantata has been wonderful and super reponsive anytime we have an issue. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Kantata has helped us bring all of our sources of data together and leverage it through dashboards both quickly and fairly painlessly. It's given us insight into metrics we haven't had before or had to move mountains to get. ### 15. Constantly Improving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The implementation process was very easy and our representative was so knowledgable about the product and helped us every step of the way. Our company uses this on a daily basis to track time, profitability, and other metrics for our team. We really look forward to additional features being brought on. I really appreciate the consistent webinars the Kantata team provides to its users. We also get beta access to new features which has been amazing. The live support is typically very helpful and they're willing to walk you through items you need help with or provide a knowledge article that will get you where you need to go! **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Sometimes the support through chat is hard to understand or they don't provide the specific details you're looking for. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Resource management, staffing, providing additional information for our leadership team. ### 16. PSA for Time Entry and Resource Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata has improved over the years and takes user feedback into account. For our main needs of time tracking, resource management, and reporting, the tool works well after surmounting the learning curve. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Automation is lacking, despite being a professional services automation tool. Workflows have been developed internally at Kantata but are being sold as add-ons. Reporting language of GoodData / MAQL is not industry standard and feels clunky even once you know what you are doing. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Kantata is a source of truth for time, expenses, and allocations. Having these all in one place makes it an easy software to see all aspects of the business. ### 17. Functional **Rating:** 5.0/5.0 stars **Reviewed by:** Amber P. | Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I love the support received and the eagarness of the team to ensure that we have all we need to be successful. I love that they don't do everything for us, but rather empower us to learn to set up things ourselves. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The termonaligy can be a bit confusing to learn **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** It creates a deeper visibility into our projects & time spent vs cost ### 18. Market Leading PSA **Rating:** 5.0/5.0 stars **Reviewed by:** Adam M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The Resource Management capability in Kantata OX is outstanding and very easy to use. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Reporting, whilst generally good for a sophisticated user, can be a little daunting if you're not familiar with reporting platform in general. Also more advanced reporting does often need further input from Kantata to ensure it is accurate due to the complexity of some of the metrics and filters that need to be used. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Previously we had no link between our CRM and PSA, no single view of a project in terms of financials and resourcing requirements and a host of offline spreadsheets to manage resourcing, revenue recognition and invoicing. Now that we have implementated Kantata OX and integrated it with Salesforce, we have a much more accurate, resilient and reliable view of the business. ### 19. Kantata (Kimble) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The upside is that it is on the SF platform, so similar view & reporting. We have built integration between the 2 systems to automate various processes. As one gets more familiar w/ the tool, it becomes easier to use and read. We are in this tool everyday , and still finding various features that helps us. Our CSM Ron Torres is the best - he is extremely organized, checks in, follows up and is really focused on us getting the best use of Kantata. He has helped push support tickets, checks in bi-weekly, and answers questions timely. He is an amazing champion of Kantata! **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I find Kantata - ex Kimble, to not be very user intuitive at times in using the tool and reporting. That can be overcome w/ usage & asking question. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** It's helping us to manage our PS engagements, to forecast revenue, to invoice, and perform reporting. The benefits are that everything is in one place and is linked to SFDC and our new billing system. **Official Response from Nataly Bautista:** > We’re sorry to hear about your recent experience with Support. Could you please get in touch with me our your CSM to discuss this? We’re anxious to resolve this issue for you. Thank you! ### 20. Kantata Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I like utilizing the data inside for KPIs and other analytics. The onboarding process and knowledgebase are very well structured, and a simple search can answer most questions. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I do think some of the features should be included "out of the box," and I do think there's a lack of flexibility on certain things (i.e., project colors are limited, and the ability to bulk add but not bulk remove). **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** The main problem was the lack of data analytics and metrics in our other tool prior to Kantata. With Kantata, we can actually use the data and metrics to form great dashboards and reports. ### 21. 5 year user review **Rating:** 4.5/5.0 stars **Reviewed by:** Elias M. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I can easily note and record my tasks, deadlines and goals. I even can get messages on my email. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I sometimes receive emails that are not related to my job (promotions, pop ups, etc) which are sometimes annoying **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** My job requires several interactions with clients, related tasks and, of course, deadlines. This software reminds me every little thing that I need to do. ### 22. Clean implementation and has our business fundamentals covered **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** During our selection phase and throughout implementation, the Kantata team has been incredibly helpful and supportive. Our Customer Success Manager provides useful and timely guidance, training materials and knowledge to ensure we maximise our usage of Kantata SX. " From a business perspective, Kantata SX provides visibility of our key metrics and data as well as a level of forecast accuracy we were unable to maintain outside of the platform. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Not a downside as such, however when selecting the best product for our business, we reviewed both Kantata SX and Kantata OX. Both platforms are targeted towards different businesses and use cases, with Kantata SX being more aligned with our needs. However, we noticed there were project management functionality which looked superior in OX. It would be good to see Kantata combine these two products to really hit the full needs of a services business. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Kantata is allowing us to scale with ease. We have real time visibilty of our demand (connected via SFDC) and our capabilities and utilisation across the business to drive our talent acquisition strategy. ### 23. Good option for growing companies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** We use the extensive APIs to build out our own integrations. This has made Kantata a center point among our other systems. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I often find it difficult to get exactly the calculations I want form Insights reporting. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** We use Kantata resource management and time keeping. These are necessary functions for our consulting services organization. ### 24. My introduction to Kantata, how we went from basic to advanced users **Rating:** 4.5/5.0 stars **Reviewed by:** Maura M. | Delivery Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I started using Kantata last year when I joined my new company. I personally like best the visibility about revenue, cost, margins and the improved way to manage our staff and allocate them. We have much more granularity and control over our business compared to what we had in the past. We had Kantata for a few years, but only used it to log time, once we started using it for real and taking advantage of the very relevant insights, we had a powerful tool to steer some elements in our business **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata still has an "old fashioned" look and feel and I think it would benefit from a user interface refresh. I also hear quite some complaints from my more technical colleagues about the complexity of the code, the way certain features are duplicated instead of using the standard salesforce ones (e.g. permissions) and I think it would help Kantata gain customers if the IT department would be onboard with the application. As an end user and a manager, I have no complaints with the application. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** We were not making use of Kantata as we should have, and there was quite some bad feeling about it, to the point that we were using other tools in addition to it. We started then a project to improve our way of working and data quality supported by an amazing team (Peter Fitzpatrick, Kate Oliver and Donna Cooke). Thanks to their support, we have now improved our way of working and can get the most out of the application, which is starting to pay off as we have obtained the transparency we wanted. I would really like to express my gratitude to Peter, Donna and Kate for their professionalism, competence and customer service, it has been an enjoyable and productive experience so far. ### 25. Awesome, effective, user friendly and easy to use applications and services. **Rating:** 5.0/5.0 stars **Reviewed by:** Tariq J. | Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata Professional Services Cloud provides various products that are very effective, helpful and easy to use. I am able to manage the time sheets, expense claims, profile management with the help of Kantata services. Better implementation than the previous products used. I frequently use these services to enhance the productivity. It offers quick and effective custiomer support. Multiple services are easily integrated at one platform. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Nothing much to dislike, I am currently happy with the products. The maintainance phase needs to be less in which Kantata is upgraded **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Kantata Professional Services Cloud provides various products that are very effective, helpful and easy to use. I am able to manage the time sheets, expense claims, profile management with the help of Kantata services. Better implementation than the previous products used. I frequently use these services to enhance the productivity. It offers quick and effective custiomer support. Multiple services are easily integrated at one platform. ### 26. Waracle Mavenlink Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Visibility of resources and their schedules. Long term visbility of projects allows us to plan resources accordingly, or make a case to hire. Reports are gold. Allows us to run all our revenue forecast from the data, all our utilisation reports and bench costs. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The overall UI of the system is very clunky. There is multiple clicks to very small tasks that feel like should only be one maybe max 2 clicks away. The system has however got much better with the new releases. I guess thats also a negative about the system things change so frequently, so once we've trained staff it feels like a constance change program to show them new/quicker ways of doing things. But overall a positive Kantata invest and continually improve. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Allows us to have full visibility of our pipeline and therefore decide if we need to hire staff or not. It also goes the other way, if the pipeline is low it shows our potential costs and we can start to mitigate that sooner rather than later. ### 27. Kantata has been very helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Katie N. | Staffing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata makes tracking hours, allotting resources and gathering analytics easy. Our service rep, Ayaca, has been very responsive and helpful. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** It would help our organization a lot if Kantata had an interactive map. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Being able to see how many projects each associate is working on and see budgets easily. ### 28. Helped to take our resource management process to the next level! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Easy to use tool, that allows visibility into who is on what projects. Our leadership teams enjoy seeing whose got bandwidth to take on additional assignments, or who is being assigned to too many tasks at a given time. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** We've recently been transitioned to a Shared Success team instead of a dedicated CSM, so its proven to be harded to get tailored help to meet our organizations needs. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Better visibility into which resoures are on which projects, and upcoming needs by resource type on our active and pending projects. ### 29. works efficiently and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2021 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** There is a good user interface so easy to navigate especially to complete timesheets. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Resource planning: not easy to update multiple resource allocation forecasts in one view. High level Resource Plan Calendar view to see resources by day (project vs main project activity) in one view is currently being done in MsExcel - would be better to have this view/report in Kimble out of the box. Consultant Status Reports: Weekly status reports by Consultant by Project are currently being done in MsExcel - perhaps this function exists in Kimble but we are not aware of it if it does exist. Financial Reporting: By period (month or quarter) the financial reporting and forecasts could be easier to set up by portfolio **Recommendations to others considering Kantata Professional Services Automation (formerly Mavenlink+ Kimble):** Define what data and views you need and verify the flow of data in Kimble **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** n/a **Official Response from Michelle Della Rocco:** > Thank you for your valuable feedback! ### 30. Kantata SX, great PSA for our business **Rating:** 4.0/5.0 stars **Reviewed by:** Silvie P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** We have been using Kantata SX for a little over 1 year now. This gives us a good handle on all of the benefits of using this platform. What I like best is that we here at Metafora, can get very close to having one source of truth for resourcing and project health. We use Kantata SX (connected to Salesforce) so that gives us an even bigger boost at that one sournce of truth, from the Opportunity to the Project end. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** It took quite a while to get used to the interface. It's not the most intuitive platform (and having recently seen a demo for Kantata OX the difference is considerable). I am excited that some pages in Kantata SX are moving toward lightning, which is a great start in looks and performance and I hope nagivation will become even easier. I also dislike some of the platforms restrictions when it comes to upgrades. The need to hire service delivery comes up often for my company and it can be frustrating as an Admin. I would like to see more features that Admins can administer with detailed help documentation to assist. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** There are several significant benefits that we realize with using Kantata SX. My company did not see all of its current projects in one place before. This platform solves that beautifully. We also had a problem with reporting. Excel spreadsheets were being used and sometimes incorrectly updated, or formulas were accidentally erased, causing lots of time to fix. With Kantata SX, we know that all our revenues and margins are in one place and easily accessible via reports and dashboards. Another great benefit is having timesheets attached to all our projects, where now we can see exactly how much effort and from whom is on each project and the costs/revenues associated with that. **Official Response from Nataly Bautista:** > Hi Sylvie, thank you for your feedback on Kantata! We're glad it has helped you achieve consolidated project reporting and improved visibility. We appreciate your patience with the interface, and we're actively working on enhancements. Thank you for being a valued Kantata customer! ### 31. Implementation process is top notch. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** While we haven't been using it long, I was very impressed with the assistance that Kantata provides in the implementation process. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Along the way we found that Kantata was not flexible enough to do some of the things we wanted. We had to change our plans to work with how Kantata works. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** We brought time tracking and project management together, and as a result have much better visibility into budgets, burn, etc. ### 32. Stopping the Manual Duct Taping Across Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Tom A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Bringing all of our planning, operation and reporting into one tool **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The UI of the tool could use a visual refresh. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** We have all of our planning, resourcing, timetracking and reporting in one tool. This streamlines our business operations and allows us to make quick decisions which we use to have to stich data across tools in order to see the whole picture. ### 33. It helps a lot on the budget and resources allocation of a project **Rating:** 4.5/5.0 stars **Reviewed by:** Tiago A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The budget allocation by tasks, that allows to predict and manage all the budget needed to perform the project **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The fact that we cannot define a start and an end date to the timesheets submission on a specific task doesn't allow to open every tasks at the same time to the resources **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Including the resource plan inside the project was a big update to me ### 34. Part of the team that implemented Kantata into our organisation **Rating:** 3.5/5.0 stars **Reviewed by:** Sophie N. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I particularly like the access to data via timesheets to manage scope and budgets. We were quite an immature business from a data and reporting perspective so this has saved us so much time and given us access to information we've never had before. It's been able to help us better manage project financials to stay on track. I like how there are new updates all the time, many of which are beneficial and take away the stress of us having to update our own systems. The implementation was very easy and straightforward. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I would say that I expected more project management functionality. It feel more like a financial management and reporting platform and wasn't intuitively thought out as a holistic project management platform (although I think you are heading in that direction). It does feel over complicated for something that should be quite simple so it can be hard to train new people up. I wish it had better budgeting features for the sales process. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Managing project budgets and scope which gives us better insight to be able to get projects back on track Understanding of where we consistently go over budget, highlighting our inaccuracy of pricing ### 35. Powerful PSA Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Justo E. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I enjoy how the system provides me with data that helps the organization organize our resources within different customer portfolios. This tool provides start-to-finish support regarding consulting services and allows the organization to see project financial health and track the best candidate for certain projects. Additionally, the CSM support has been evident and very helpful. The system is the backbone to our organization. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I actually have not seen any downside of using this platform. During the time of implementation we have been able to easily track proposals, resources and Financial. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** The system has solved our problems by allowing us to see the full resource availability across all customers. It supports discovering the best candidate and also supports us in seeing the financial health, as well as the project health of the services being provided. Without this system we would not have a clear overview if projects have risks, proposals are not maintained or followed up on, resources are running low, or we have over-planned certain resources which affects the ROI of a project. Seeing the cost and revenue analysis of each project allows us to make immediate decisions ### 36. Kantata makes me more organized! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata helps me stay organized with my tasks, and makes it easy to add time and expenses to projects, making it an excellent tool for project management. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** It is not always clear if the project budget is updated immediately, and somewhat difficult to see the breakdown of fees on the main project page (have to go in to task view). **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Helping organize my tasks and allows me to schedule tasks to other team members to complete. ### 37. Kantata has enabled us to resource plan and manage our projects end to end **Rating:** 5.0/5.0 stars **Reviewed by:** Ally B. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Resource planning has enabled us to have better insights into resource utilization. At a team level team leads are able to manage their own resources allocating them to specific projects and manage their own capacity planning. At a business level, this has helped us identify gaps and understand when and where we need to recruit. Managing projects end to end from schedule planning to budgeting, Kantata has been simple to to use. Communication through the activity spaces within the project helps keep teams and senior management up to date with project status. Overall the whole system is easy to use, and provides valuable information to all levels of the business. Our customer Success manager Milda Leonaviciute is always at hand should we have any questions which is super helpful to have this contact. The support services and the ease of submitting a support ticket straight from Kantata again is a bonus as helps us get support as quickly as possible. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I think Project Risk Management would be a great addition that Kantata currently does not really have. There is status reporting but at a project level it would be great if there was more detailed risk management available. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Detailed Resource Management allows us to have better insights and make business-critical decisions around recruitment needs. Overall better financial insights. At the Project level, we can see overall revenue against different types of projects in the system and forecasts based on pipeline projects. ### 38. Mixed experience with the platform **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata does accomplish the goal of pulling many of our essential data into a single location, which allows us to share information regarding sales, profitability, and utilization with the team. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata as a platform is pretty cumbersome, and the user interfaces are not intuititve. It takes a significant amount of research and effort to make small changes to the objects, fields, and workflows. There's a simplicity missing from the platform that is achieved on other tools. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Kantata pulled together information that used to be separated in a number of worksheets, platforms, and databases. Having all of this information in a single place allows us give a wider array of team members insights. ### 39. Excellent program for managing projects, including budgets, tasks, staff time, and time sheets **Rating:** 5.0/5.0 stars **Reviewed by:** richard s. | associate principal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** It shows all of the information needed to manage project and staff **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Search function is limited and not intelligent **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Tracking project tasks and task communication ### 40. Transformational Solution for Professional Services **Rating:** 4.5/5.0 stars **Reviewed by:** Chris Y. | Executive Vice President Delivery, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Visibility into our business - utilization, revenue and sales forecast, and forecast skill requirements **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Such a capable system it requires a team of people to keep up with the transactions in the system **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** We were looking to solve our ability to forecast revenue and resource needs as well as more robust time and expense tracking globally. We have clear line of site for our revenue and resources at any moment ### 41. Highly configurable end-to-end PSA **Rating:** 4.0/5.0 stars **Reviewed by:** Franciszek S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Ease of implementation and flexibility of configuration options that can be introduced later **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The complexity of the system and the number of different features might be overwhelming at first, especially for end-users but the ongoing relationship with CS manager supports the adoption proccess **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** We rolled out Kantata a few year back in a vanilla format to support our billing. Ever since then with the help of our CS manager Josh Steele we are working on embeding more processes and functions into Kantata. Right now we are using it for e.g. resource management, project management, time & expense and much more giving us a great visibility of what is going on with each of our projects, allows us to stay on top of our finances and also helps minimize the bench. ### 42. Customer Focused Software Aimed To Actually Solve Your Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Matt O. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The software as an incredibly easy UX that is quick to learn, easy to adopt, flexible to meet the unique needs of our business, and power to provide data insights. The team a Kantata are focused on listening to customers, advocating for their needs and making high impact product updates that are useful, meaningful, and impactful. The reports are easy to figure out and are dynamic, allow the ability to customize and view the data in a way that makes sense for our business. The real time insights provide actuatable data. The timesheet reporting functions make tracking time for PS industry professionals easy and seamless. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** My biggest challenge with the tool is the estimates functionality which is challenging to have the separate estimates Mavenpage. The estimates are not as flexible as we would like and don't allow for customized section for budgeting out expenses, 3rd party costs, and markups. It would be helpful to have a more robust estimation tool that would time roles to rates, make discounting easier and more transparency, and allow flexibility to budget for, track and code expenses **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** It's allowing access to view, allocate and schedule resources across our organization while tracking project status, timelines, burn, and actuals. It allows us to access the critical data of our teams including capacity, utilization, and financials in one place with real time data. ### 43. Kantata PSA Review **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Better insight into engagements, staffing and reporting **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Too many things to list. Not many positives. The timeliness of support is a train wreck, now Kantata wants to increase the subscription fee by 18% per year so they can pad their pockets more - nothing "comes with" the subscription anymore - customers are charged for EVERYTHING additional - they are forcing customers to use their internal services delivery team moving forward for anything you "might need" to do in Kantata vs. giving you the liberty to use your own outside consultant at a rate you are willing to pay vs. their astronimcal fees. They are ripping people off left and right. They were struggling before the merger and with these rate increases it is clear they are continuing to struggle after the merger. **Recommendations to others considering Kantata Professional Services Automation (formerly Mavenlink+ Kimble):** There are many things Kimble likes to charge vs. telling the user how to do it themselves. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Engagement owners have increased insight into the health & performance of their engagement and reporting at their fingertips. **Official Response from Nataly Bautista:** > We’re sorry to hear about your recent experience. Could you please reach out to me or your CSM? We’re anxious to help resolve this issue for you. Thank you. ### 44. Mavenlink Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The resourcing features are definitely the most helpful and give our organization the most insight into our capacity. Additionally, we have been seeing really good traction lately on cases we've opened, and enhancements that have been pushed out have by and large been helpful for our teams. The recurring webinars are helpful for giving input an learning what is coming next in the product. The New Task Tracker is excellent along with all the enhancements pushed there. The ability to time track within our projects is critical to our institution. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The product is often slow or laggy, particularly when we have a lot of users in at once, such as on Monday mornings (timesheet submissions, reviews, and approvals) and during month end billing. The scheduling feature is extremely helpful but it seems things get out of sync there often and it can be difficult and time consuming to reconcile. We have also submitted enhancement requests for better ways to report on credits and write offs on our projects and have been told time and time again that Mavenlink is not a financial reporting system and that these enhancements will not be honored, however this means that for our projects with credits and write offs (which happen more often in our real life business practice than Mavenlink seems to think they ideally should!) our budgets are often incorrect, since written off funds are treated as actuals (which they are, from a time reporting standpoint) but the funds should still be available to our clients. The fact that project budget reporting is supposed to be native to the product but it cannot handle this piece is extremely frustrating, and we have implemented a series of workarounds but none of them solve the issue. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** The ability to report on resource capacity, project start and due dates, and compare our forecasts to actuals is incredibly valuable to our organization. These things help us better understand when we can take on new projects, how to staff them, and how are teams are performing and make necessary adjustments. They also help us understand when we need to hire and identify underperforming resources early on so we can implement PIPs, thereby supporting employee retention. ### 45. Kanata has changed the way we project manage at Watermark **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I like that Kantata can be used a client facing resource to store all things related to a project. The Resource planner has completely changed the way we resource our projects to our team. The integration with Salesforce is also very good. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** I dislike that the client facing user experience can not be customized, it would be nice to be able to simplify. Resoucring projects and reallocating resources is a very long process with multiple clicks that take up hours of time, weekly due to the amount of projects we have and the frequency that the timelines change. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Kantata has solved our issue of resourcing project to team members and being aware of what their scheduled and allocated utilization is. Prior to Kantata relating this feature, we had no visibility into how busy individual team members are today and how busy they will be in the future. This has allowed us to have control on over resourcing team members, although it has resulted in a waitlist, it has also resulted in our executive team supporting the hire of new team members so we can adequately resource projects as they come through. ### 46. A Positive Experience Using the Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandro M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Having had the opportunity to explore Kantata Professional Services Cloud, I am thrilled to share my positive experience. This platform truly stands out due to its exceptional features and capabilities, making it an invaluable asset for professionals. One of the standout features that I found most impressive is the seamless integration it offers. Kantata Cloud effortlessly brings together various aspects of professional services, providing a cohesive environment for streamlined operations. The way it handles complex tasks with simplicity is remarkable, allowing users to focus more on their core objectives rather than getting bogged down by technicalities. The scalability of Kantata Cloud is another aspect that deserves praise. As business needs evolve, the platform adapts with ease, ensuring that your professional services can expand without limitations. This level of flexibility sets it apart from other solutions I've encountered. Furthermore, the user interface deserves special mention. Navigating through the platform is intuitive and user-friendly, making it accessible even for those with limited technical expertise. It's evident that the designers put careful thought into creating an interface that enhances user experience. What truly impressed me was the comprehensive analytics and reporting functionalities offered by Kantata Cloud. The depth of insights provided is invaluable for making informed decisions and optimizing service delivery. This level of data-driven decision-making capability can significantly elevate any professional services endeavor. In addition to its impressive features, the customer support provided by Kantata is exceptional. Quick response times and a genuine willingness to assist make troubleshooting and inquiries a breeze. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** While my experience with Kantata Professional Services Cloud has been largely positive, there are a few areas that I believe could benefit from improvement. It's important to note that these critiques are offered constructively, with the intention of helping the platform reach even greater heights. One aspect that could use enhancement is the onboarding process. While the platform offers a range of powerful features, getting started might feel a bit overwhelming for newcomers. Providing more guided tutorials or interactive walkthroughs could greatly assist users in becoming familiar with the platform's capabilities. Another area where I see room for improvement is in the customization options. While Kantata Cloud is versatile, it could offer more flexibility in allowing users to tailor certain aspects to their specific needs. This would add an extra layer of personalization and adaptability to different workflows. Additionally, the speed of certain processes within the platform could be optimized. While overall performance is good, there were instances where tasks seemed to take slightly longer than expected. Improving response times and reducing any lags would enhance the overall user experience. Although the customer support is generally excellent, there could be improvements in terms of extended availability. Having round-the-clock customer support would be particularly beneficial for users in different time zones or those who require assistance during non-standard hours. Lastly, while the platform's analytics capabilities are commendable, there's a possibility to make them even more intuitive. Simplifying complex data and providing clearer visualizations could further empower users to extract valuable insights and make informed decisions. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Kantata Professional Services Cloud proves to be an invaluable tool for efficiently managing various aspects of your professional services operations. One of its key purposes is facilitating the management of proposals, projects, and consultant assignments. The platform's capabilities shine when it comes to proposal management. It provides a centralized space for recording and organizing proposals, making it easy to track and manage the progress of each proposal. The intuitive interface streamlines the process, allowing you to input essential information, attach relevant documents, and assign responsible team members. Moreover, Kantata Professional Services Cloud offers robust features for project management. It allows you to create and oversee project workflows, milestones, and timelines. This ensures that projects stay on track and that all team members are aligned with project goals. The ability to monitor project status in real time enhances collaboration and helps in identifying any potential bottlenecks or delays. Consultant assignment is another area where Kantata excels. The platform enables you to allocate consultants to specific projects based on their skills and availability. This ensures optimal resource utilization and efficient project execution. With a comprehensive view of consultant assignments, you can make informed decisions and optimize work allocation. In addition, Kantata's reporting and analytics capabilities come into play, providing insights into the performance of proposals, projects, and consultants. This data-driven approach empowers you to make informed decisions, refine strategies, and enhance your overall professional service delivery. ### 47. Kantata has been extremely slow at resolving our problems **Rating:** 1.5/5.0 stars **Reviewed by:** Tori S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Our Customer Success Manager is great. She is very easy to talk to. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The pace of the work that is done and the effort that is put into doing simple work for us is horrible. Many tickets take 9months to a year to resolve. They are always asking us to pay for things that can be done very quickly or things that should have been implemented into our system from the beginning. We have been extremely frustraed **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** It is helping us keep track of our resources and projects but not in the most efficient way. There are a lot of issues with this application and the Service Delivery team makes it difficult for us to get thing fixed. ### 48. User Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Cheryl S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** It's easy to use and works well for simple / short duration (tasks) projects. Customer syupport are always readily available/helpful. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** You can not edit existing documents - you have to edit and save the document again which leads to multiple versions. I also would like to see the ability to change due dates in bulk (the same way you can for start dates). **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** It allows us to better keep track of our multi project workload ### 49. Complex to undestand at first, but with awesome benefits once you understood the basics **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata Cloud impresses me with its seamless integration of project management and resource planning capabilities. The platform's user-friendly interface makes it easy to navigate and efficiently manage complex projects. I also appreciate its robust analytics and reporting features, which provide valuable insights into project performance and resource utilization. The ability to streamline workflows and allocate resources effectively is a standout feature that greatly enhances productivity. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** The learning curve for new users, as the platform's extensive capabilities might initially overwhelm some individuals and the complexity of the platform might lead to occasional technical issues or glitches. Additionally, the pricing structure could potentially be a concern for smaller businesses, as the comprehensive features might come at a higher cost. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Reduces the fragmentation often seen in separate project management and resource planning tools leading to smoother collaboration, better communication, and reduced data silos. The platform's resource planning capabilities enable efficient allocation of resources based on skills, availability, and project needs. It provides real-time insights into project progress, resource utilization, and financial performance which allows businesses to make decisions. Helps in visualizing project timelines, task dependencies, and milestones, aiding in effective project coordinación. And offers scalability by accommodating larger teams, projects, and resources while maintaining control and visibility. ### 50. powerful tool, but need time to adapt **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata is a poweful system that bring you the full experience to manage your consultancy company in a day to day, from opportunities management, to invoicing and also, operational management. On top, you can extract some generic reporting and also is customizable, so it's easy to extract information and or connect Kantata to other platforms like PowerBI. **What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?** Kantata it's not a system for an end user, you have to check the updates changelog and do it by yourself. You will be wrong if you are expecting a SaaS system whitout any configuration. Also Customer Support is tedious and slow, they haven an average of 1 month to solve any error found in the system, they follow a procedure that sometimes is slow and repetitive and can frustrate the customer who is waiting to have the error solved. **What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?** Project Management, Invoicing, and Timesheet management ## Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Discussions - [Can I invite clients into my project? What does that cost?](https://www.g2.com/discussions/2145-adding-clients-to-projects) - 1 comment, 4 upvotes - [What is the best way to make schedules?](https://www.g2.com/discussions/36504-what-is-the-best-way-to-make-schedules) - 1 comment, 1 upvote - [can you get email notifications when an invoice is paid on a project?](https://www.g2.com/discussions/can-you-get-email-notifications-when-an-invoice-is-paid-on-a-project) - 1 comment, 1 upvote - [Does Mavenlink have an integration platform?](https://www.g2.com/discussions/does-mavenlink-have-an-integration-platform) - 2 comments, 1 upvote - [Why is Mavenlink a leader in more than one G2 Crowd category.](https://www.g2.com/discussions/why-is-mavenlink-a-leader-in-more-than-one-g2-crowd-category) - 1 comment, 1 upvote - [View Kantata Professional Services Automation (formerly Mavenlink+ Kimble) pricing details and edition comparison](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+01%3A10%3A22+-0500&secure%5Bsession_id%5D=63701b86-c3e4-4dae-b366-5dbe3b65677d&secure%5Btoken%5D=68a9d9e8271884656f166c42e4b72b21439a8f0156d841a5fe1c3751f1cc3fe9&format=llm_user) ## Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Integrations - 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Recurring Tasks - Real-Time Updates **Planning** - Resource Definiton - Capacity - Scheduling - Real-Time Data **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Automation** - Workflows - Customization - Data repository **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies - Project Time Tracking - Bug Tracking - Milestone Tracking - Task Progress Tracking - Activity Tracking - Project Tracking - Status Tracking - Progress Tracking - Agile Methodologies - Sprint Planning - Project Planning - Release Planning - Multiple Projects - Multi-Department/Project - Customizable Templates - Project Templates - Gantt/Timeline View - Percent-Complete Tracking - Reporting/Project Tracking - Goal Setting/Tracking - Time Tracking - Traditional Methodologies - Task Planning - Traditional Methodologies **Optimization** - Performance - Forecasting - Corrections **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management - Resource Allocation & Planning - Progress Tracking - Project Time Tracking - Project Management **Administration** - Permissions - Procedures - Remote Work **Additional Functionality** - Calendar Management - Shop Floor Management - Performance Management - Real-Time Monitoring - KPI Monitoring - Availability Management - Third-Party Integration - Drag & Drop - Project Management - Activity Dashboard - Recommendations - Collaboration Tools - Equipment Management - Task Management - Gantt/Timeline View - Progress Tracking - Alerts/Notifications - "What If" Scenarios - AI Copilot - For Manufacturers - Real-Time Reporting - Mobile Access - Cost Management - Scenario Planning - Historical Database - Inventory Control - Reporting/Analytics - Generative AI - Time Tracking - Resource Management - Predictive Analytics - Resource Allocation & Planning - Projections - Prioritization - Search/Filter - Timesheet Management - Workflow Management - Skills Tracking - Utilization Reporting - Approval Process Control - Access Controls/Permissions - Third-Party Integrations - Reporting & Statistics - Customizable Reports - Commenting/Notes - API - Project Planning - Assignment Management - Customizable Fields - Multiple Projects - Time & Expense Tracking - Resource Request - Data Import/Export - Reporting/Project Tracking - Capacity Management - Real-Time Notifications - Real-Time Updates - Project Templates - Document Management - Workflow Automation **Resource Management** - Resource Definiton - Capacity - Scheduling - Task Scheduling - Project Planning/Scheduling **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking - Time & Expense Tracking - Activity Tracking - Billable Items Tracking - Document Management - Multiple Projects **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Critical Path - Dashboards **Project Monitoring** - Baselining / KPIs - Resource Allocation - Activity Dashboard - Activity Dashboard **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Workload** - Resource Allocation - Workspace - Configuration - Insights **Analytics** - Forecasting - Reporting - KPIs - Real-Time Reporting **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Administration** - Standard Integrations - Workflow - Access Management - Email Management - Workflow Management - Task Management - Portfolio Management - Calendar Management - Timesheet Management - Accounting Integration - Third-Party Integrations **Cost Management** - Project Budgeting - Time & Expense - Profitability **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Backlog Management - API - Retrospectives Management - Task Management - Access Controls/Permissions - Supports Scrum - Team Management - Kanban Board - Request Management - Commenting/Notes - Charting - @mentions - Planning Tools - Projections - Collaboration Tools - Calendar Management - Email Management - Project Workflow - Deadline Management - Role-Based Permissions - Alerts/Notifications - Reporting & Statistics - Customizable Fields - AI Copilot - Resource Management - Workflow Management - Template Management - Negative Feedback Management - Data Import/Export - File Management - Assignment Management - Progress Reports - Budget Management - Real-Time Reporting - Real-Time Notifications - Requirements Management - Search/Filter - Issue Management - Document Management - Release Management - For IT Project Management - Product Roadmapping - Change Management - Mobile App - Portfolio Management - Testing/QA Management - Billing & Invoicing - Risk Management - Web-based Deployment - Idea Management - Client Portal - File Sharing - Version Control - Availability Management - Productivity Analysis - Multi-Channel Communication - Forecasting - Key Performance Indicators - Remote Support - Predictive Analytics - Tagging - Feedback Management - User Management - Network Diagram - Project Management - Document Storage - Visualization - Customizable Reports - Time Clock - Reminders - Daily Reports - Configurable Workflow - Roadmapping - Iteration Management - Timeline Management - KPI Monitoring - For Small Businesses - Chat/Messaging - Messaging **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Integration** - Front Office - Back Office - External data **Generative AI** - AI Text Generation - AI Text Summarization - Proposal Generation - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance **Additional Functionality** - Activity Dashboard - Gantt/Timeline View - Quotes/Estimates - Collaboration Tools - Customizable Fields - CRM - AI Copilot - Customizable Reports - Performance Metrics - Access Controls/Permissions - Billing & Invoicing - Approval Process Control - Reporting & Statistics - Project Templates - Task Scheduling - Real-Time Data - Document Storage - Drag & Drop ## Top Kantata Professional Services Automation (formerly Mavenlink+ Kimble) Alternatives - [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) - 4.4/5.0 (1,177 reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - 4.3/5.0 (661 reviews) - [Scoro](https://www.g2.com/products/scoro/reviews) - 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