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20 Kaleidoscope Reviews
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The Boys & Girls Club of Hawaii has worked with Kaleidoscope for 3 years and has been extremely satisfied with their service and products. They have helped to make our scholarship application process very easy to navigate for our members and review board. Kaleidoscope staff is also very helpful and answers our requests in a timely manner. They are also very respectful to our needs and want to ensure that their services meet the needs of our users. Staff also help us to stay up to date with what they see trending among all scholarship applicants. Review collected by and hosted on G2.com.
Kaleidoscope has recently allowed more flexibility for the user to create and update applications and make the necessary edits. While this is convenient to do a quick change, it also can get a little confusing as I don't want to mess anything up to ruin the application. They are helpful with answering questions if I don't know what I'm doing and will always take a look at the application to make sure things are accurate. Review collected by and hosted on G2.com.
The customer service of Kaleidoscope is unmatched. So many platforms are either best suited only for applicants or only for the client, but not Kaleidoscope. They strive to make the expereince best for any audience using the platform - recommenders, committee members, applicants, etc. Their team has never tried to change anything about how our program runs but worked to make their platform best suite our program. Their team is always quick to respond with any questions I have and have taught me so much about effective program management in the process. I truly recommend them to anyone needing an online application platform. Review collected by and hosted on G2.com.
The only downside is the email delivery sometimes through the system with certain emails not making it to students. I think this is a problem all platforms encounter and Kaleidoscope's Connect feature helps you track which emails have been delivered and which haven't. Review collected by and hosted on G2.com.
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Our teachers (grant applicants) love the smooth, user-friendly interface for submitting their grant applications. We love the way we can customize every aspect of the application, application process and review process. Our grant submissions have nearly doubled in the year that we've been using Kaleidoscope because applicants find it so accessible, and meanwhile, our review process time has been cut in half thanks to the ease of reviewing and scoring applications. We have only gotten tremendously positive feedback from all those who participate in our program. The price point is very valuable to us as well, as a non profit. Setup and integration were easy, thanks to the supportive team. Review collected by and hosted on G2.com.
There have been a few glitches during times of need. The score reporting function seems to be pretty hit-or-miss for us. There are just a few nitpicky aspects of the review process we wish we could tweak, though every time I have a question or suggestion, I feel heard, seen, and considered by the Kaleidoscope team. They have already done so much to customize our process and we are deeply grateful for the ease it has brought us. Review collected by and hosted on G2.com.
The Kaeidoscope program provides a comprehensive scolarship platform that allow the user to handle the program from start to finish. I especially like the ease of use, and the number of features to customimze your individiual program. The customer support and training library are very helpful as well. Review collected by and hosted on G2.com.
I don't have any downside to the platform. If something is confusing to me, I reach out to customer support and the provide assistance and support in a timely fashion. Review collected by and hosted on G2.com.
I have been working with Kaleidoscope since 2020 to promote and manage applications and the selection process for our leadership development program. As someone deeply invested in education access, finding the right platform to streamline our process was crucial, and Kaleidoscope has been great to work with.
The user-friendly interface made navigating through setting up the application and review process easy as well as being intuitive for student applicants, their recommenders and our selection reviewers. I appreciate how Kaleidoscope provides me with a dedicated and knowledgable customer success manager to work with throughout the process so they become well versed in our program and needs. Whenever I encountered an issue or had a question, they were quick to respond and provide assistance every step of the way.
Overall, Kaleidoscope has been a game-changer for us to manage all our needs on one platform with one mission driven company. Review collected by and hosted on G2.com.
This is minor and I wish recommenders could access the system and complete what is needed for students by just clickling a link instead of having to create an account and log in to get access as many of them are busy educators who want a simple quick way to get in and out. Review collected by and hosted on G2.com.
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Kaleidoscope has the best team and customer service. I am old school, I like being able to pick up the phone and call someone to get the help I need. I can call or email with questions and my cusatomer rep is always prompt with a response and points me to the information I need. They also help customize the services I need since our program tends to be a little different than most.
Over the last 4 years, they have taken input from myself and other customers to make their platform, reporting and communications easier to use. They have taken the data intergration to the next level...best of all, they are not afraid of suggestions and are always improving their services. Like all businesses, you start small and you grow to meet the needs of your customers.
I have continued to stick with Kaliedoscope because I don't want to be just another client number doing busines with a large corporate firm. We are helping eachother grow and get better...isn't that what everyone strives to do? Review collected by and hosted on G2.com.
This is not to sound harsh, but I hate that they are growing so quickly! Kaleidoscope is such a personable customer care business. My hope for them as they continue to excel in their filed is to remember the little guys, the small organizations who are trying to do good in their communities. I think this is where K shines, helping the little guys grow and become better. Remember your roots. Review collected by and hosted on G2.com.
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The Kaleidoscope software helped us transform a laborious annual paper scholarship process by automating it with an easy to use student applicant interface. Before Kaleidoscope, we had students completing up to ten different different paper application forms to apply for various scholarships with different requirements / qualifications. The Kaleidoscope team helped us consolidate all of those requirements into a single online application that covered all of those scholarships.
The Kaleidoscope team implements changes for us each year, and keeps in touch with us throughout the annual process to ensure we're ready. Review collected by and hosted on G2.com.
Kaleidoscope is a suite of products that deal with all aspects of the scholarship process, from application, review, selection, award, and post award activity. Our interest in the product was merely the first two steps (application and review). Because of our limited scope, I do find Kaleidoscope to be a bit pricy. We are a small town community schools foundation with not a lot of resources, and our annual fee has spiraled upward to more than double in just five years. We'd likely see additional value if we were interested in fully engulfing our processes into the full Kalediscope suite. I don't that as a focus for us going forward. Review collected by and hosted on G2.com.
It's a great way to publish and process our scholarship applications. The Review board features help us streamline reviews, and enable us to score applications more effectively. Review collected by and hosted on G2.com.
This is a tool that takes some time to use effectively. You have to know all of their internal processes to get to the actual page/site you need. The help section does point you in the right direction, but again, it takes some time to search it out. Review collected by and hosted on G2.com.
Working with Kaleidoscope makes my job worry free and gives me the comfort of knowing that our application and applicants are in good hands. I like that that are super collaborative, they listen and are always looking for ways to improve our application. They also challenge us, which I really appreciate. Review collected by and hosted on G2.com.
There is nothing that I dislike about K-Scope. Review collected by and hosted on G2.com.
Having a virtual review board and scorecard was a game-cha for our organization! It helps us so much to be able to quickly look through applications, place them in our reviewer's "buckets" and then let them score within a set time frame. We no longer have to have multiple meetings or print things out. We can send one email and get it done! We also love the new roll-out of having more control over applications and review score card creation at an organization level. I rarely have to reach out to my reps anymore because they did a great job of setting me up to handle most of my own editing! Love that for everyone involved. And the few times I have needed help, the reps I work with have been quick to respond. We always have a nice conversation when we hop on a zoom or phone call and I always feel I can bounce things off of them or ask for help without judgement. Review collected by and hosted on G2.com.
The only problem I have is that there seems to be some glitches when switching between pages/views of information. For example, when I use a filter to get a list of applications and then click on an application it opens the application. When I go back it takes me back to the beginning with no filters and I have to open the program, filter it again, and click on another application. It doesn't seem to like back buttons or have an integrated way to open a list and an application simultaneously. Review collected by and hosted on G2.com.