# Top 10 KACE Service Desk Alternatives & Competitors **Average Rating:** 4.3/5 **Total Number of Reviews:** 3 Looking for alternatives or competitors to KACE Service Desk? Other important factors to consider when researching alternatives to KACE Service Desk include reliability and ease of use. The best overall KACE Service Desk alternative is Freshservice. Other similar apps like KACE Service Desk are Jira Service Management, ServiceNow IT Service Management, Atera, and SolarWinds Service Desk. KACE Service Desk alternatives can be found in [Service Desk Software](https://www.g2.com/categories/service-desk) but may also be in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) or [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm). ## Best Paid & Free Alternatives to KACE Service Desk - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) ## Top 10 Alternatives to KACE Service Desk Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how KACE Service Desk stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Information Technology and Services, and Media Production, and find the best product for your business. ### 1. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,336 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Categories in common with KACE Service Desk: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [KACE Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-kace-service-desk) **Compare Freshservice with other alternatives:** - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice) - [Freshservice vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-freshservice) - [Freshservice vs LogMeIn Resolve](https://www.g2.com/compare/freshservice-vs-logmein-resolve) - [Freshservice vs Kaseya VSA](https://www.g2.com/compare/freshservice-vs-kaseya-vsa) ### 2. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 987 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Categories in common with KACE Service Desk: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [KACE Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-kace-service-desk) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Jira Service Management vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-jira-service-management) - [Jira Service Management vs LogMeIn Resolve](https://www.g2.com/compare/jira-service-management-vs-logmein-resolve) - [Jira Service Management vs Kaseya VSA](https://www.g2.com/compare/jira-service-management-vs-kaseya-vsa) ### 3. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,881 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Categories in common with KACE Service Desk: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [KACE Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/kace-service-desk-vs-servicenow-it-service-management) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Kaseya VSA](https://www.g2.com/compare/kaseya-vsa-vs-servicenow-it-service-management) ### 4. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,202 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Categories in common with KACE Service Desk: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [KACE Service Desk vs Atera](https://www.g2.com/compare/atera-vs-kace-service-desk) **Compare Atera with other alternatives:** - [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice) - [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management) - [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid) - [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask) - [Atera vs ConnectWise PSA](https://www.g2.com/compare/atera-vs-connectwise-psa) - [Atera vs LogMeIn Resolve](https://www.g2.com/compare/atera-vs-logmein-resolve) - [Atera vs Kaseya VSA](https://www.g2.com/compare/atera-vs-kaseya-vsa) ### 5. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 783 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Categories in common with KACE Service Desk: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [KACE Service Desk vs SolarWinds Service Desk](https://www.g2.com/compare/kace-service-desk-vs-solarwinds-service-desk) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Kaseya VSA](https://www.g2.com/compare/kaseya-vsa-vs-solarwinds-service-desk) ### 6. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 749 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Categories in common with KACE Service Desk: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [KACE Service Desk vs SysAid](https://www.g2.com/compare/kace-service-desk-vs-sysaid) **Compare SysAid with other alternatives:** - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid) - [SysAid vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-sysaid) - [SysAid vs LogMeIn Resolve](https://www.g2.com/compare/logmein-resolve-vs-sysaid) - [SysAid vs Kaseya VSA](https://www.g2.com/compare/kaseya-vsa-vs-sysaid) ### 7. [Autotask](https://www.g2.com/products/autotask/reviews) By Kaseya **Average Rating:** 4.3/5 **Total Reviews:** 612 Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements Categories in common with KACE Service Desk: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [KACE Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-kace-service-desk) **Compare Autotask with other alternatives:** - [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice) - [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask) - [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid) - [Autotask vs ConnectWise PSA](https://www.g2.com/compare/autotask-vs-connectwise-psa) - [Autotask vs LogMeIn Resolve](https://www.g2.com/compare/autotask-vs-logmein-resolve) - [Autotask vs Kaseya VSA](https://www.g2.com/compare/autotask-vs-kaseya-vsa) ### 8. [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) By ConnectWise **Average Rating:** 4.0/5 **Total Reviews:** 582 Business Automation and ConnectWise PSA (formerly ConnectWise Manage) Categories in common with KACE Service Desk: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [KACE Service Desk vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-kace-service-desk) **Compare ConnectWise PSA with other alternatives:** - [ConnectWise PSA vs Freshservice](https://www.g2.com/compare/connectwise-psa-vs-freshservice) - [ConnectWise PSA vs Jira Service Management](https://www.g2.com/compare/connectwise-psa-vs-jira-service-management) - [ConnectWise PSA vs ServiceNow IT Service Management](https://www.g2.com/compare/connectwise-psa-vs-servicenow-it-service-management) - [ConnectWise PSA vs Atera](https://www.g2.com/compare/atera-vs-connectwise-psa) - [ConnectWise PSA vs SolarWinds Service Desk](https://www.g2.com/compare/connectwise-psa-vs-solarwinds-service-desk) - [ConnectWise PSA vs SysAid](https://www.g2.com/compare/connectwise-psa-vs-sysaid) - [ConnectWise PSA vs Autotask](https://www.g2.com/compare/autotask-vs-connectwise-psa) - [ConnectWise PSA vs LogMeIn Resolve](https://www.g2.com/compare/connectwise-psa-vs-logmein-resolve) - [ConnectWise PSA vs Kaseya VSA](https://www.g2.com/compare/connectwise-psa-vs-kaseya-vsa) ### 9. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) By GoTo **Average Rating:** 4.3/5 **Total Reviews:** 468 LogMeIn Resolve is the only software with native remote monitoring and management (RMM), remote support and access, and ticketing functionality, making it the fastest and easiest IT management solution to deploy. LogMeIn Resolve provides refreshingly simple, remarkably secure IT management and support software designed for the ways teams work today. Categories in common with KACE Service Desk: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [KACE Service Desk vs LogMeIn Resolve](https://www.g2.com/compare/kace-service-desk-vs-logmein-resolve) **Compare LogMeIn Resolve with other alternatives:** - [LogMeIn Resolve vs Freshservice](https://www.g2.com/compare/freshservice-vs-logmein-resolve) - [LogMeIn Resolve vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-logmein-resolve) - [LogMeIn Resolve vs ServiceNow IT Service Management](https://www.g2.com/compare/logmein-resolve-vs-servicenow-it-service-management) - [LogMeIn Resolve vs Atera](https://www.g2.com/compare/atera-vs-logmein-resolve) - [LogMeIn Resolve vs SolarWinds Service Desk](https://www.g2.com/compare/logmein-resolve-vs-solarwinds-service-desk) - [LogMeIn Resolve vs SysAid](https://www.g2.com/compare/logmein-resolve-vs-sysaid) - [LogMeIn Resolve vs Autotask](https://www.g2.com/compare/autotask-vs-logmein-resolve) - [LogMeIn Resolve vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-logmein-resolve) - [LogMeIn Resolve vs Kaseya VSA](https://www.g2.com/compare/kaseya-vsa-vs-logmein-resolve) ### 10. [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) By Kaseya **Average Rating:** 4.0/5 **Total Reviews:** 326 Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Categories in common with KACE Service Desk: [Service Desk](https://www.g2.com/categories/service-desk) **Compare:** [KACE Service Desk vs Kaseya VSA](https://www.g2.com/compare/kace-service-desk-vs-kaseya-vsa) **Compare Kaseya VSA with other alternatives:** - [Kaseya VSA vs Freshservice](https://www.g2.com/compare/freshservice-vs-kaseya-vsa) - [Kaseya VSA vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-kaseya-vsa) - [Kaseya VSA vs ServiceNow IT Service Management](https://www.g2.com/compare/kaseya-vsa-vs-servicenow-it-service-management) - [Kaseya VSA vs Atera](https://www.g2.com/compare/atera-vs-kaseya-vsa) - [Kaseya VSA vs SolarWinds Service Desk](https://www.g2.com/compare/kaseya-vsa-vs-solarwinds-service-desk) - [Kaseya VSA vs SysAid](https://www.g2.com/compare/kaseya-vsa-vs-sysaid) - [Kaseya VSA vs Autotask](https://www.g2.com/compare/autotask-vs-kaseya-vsa) - [Kaseya VSA vs ConnectWise PSA](https://www.g2.com/compare/connectwise-psa-vs-kaseya-vsa) - [Kaseya VSA vs LogMeIn Resolve](https://www.g2.com/compare/kaseya-vsa-vs-logmein-resolve) ## Explore Articles - [What is the best recruiting automation tool for high-volume hiring?](https://www.g2.com/discussions/what-is-the-best-recruiting-automation-tool-for-high-volume-hiring) - [What is the best payroll software for small businesses?](https://www.g2.com/discussions/what-is-the-best-payroll-software-for-small-businesses) - [What are the best endpoint security services platforms for organizations managing multi-vendor threat landscapes?](https://www.g2.com/discussions/what-are-the-best-endpoint-security-services-platforms-for-organizations-managing-multi-vendor-threat-landscapes ) - [Best tools for automating feedback categorization](https://www.g2.com/discussions/feedback-analytics-what-are-the-best-tools-for-automating-feedback-categorization) - [Best platforms for visualizing HR data](https://www.g2.com/discussions/what-are-the-best-platforms-for-visualizing-hr-data) - [what are digital experience platforms](https://www.g2.com/discussions/what-are-digital-experience-platforms-help-needed) ## Spotlight Categories - [Demand Side Platform (DSP)](https://www.g2.com/categories/demand-side-platform-dsp) - [Contract Management Software](https://www.g2.com/categories/contract-management) - [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)