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Justworks Reviews & Product Details - Page 9

Justworks Overview

What is Justworks?

Justworks is a multi-product solution offering global payroll, benefits, compliance support, time tracking, HR tools and more with award-winning support by HR certified experts. We handle the nitty gritty so you can focus on what matters: building your business and your team.

Justworks Details
Product Website
Languages Supported
English
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Product Description

The foundation your business needs. You have a company to run. Justworks provides a solid foundation for your business to grow and thrive.

How do you position yourself against your competitors?

Justworks is a platform for businesses to manage their payroll, benefits, retirement plans, employee perks, compliance, time tracking, contractor payments and other HR-related functions. 



We simplify the complexities of running a business by offering a solution with 24/7 support across multiple channels allowing businesses owners to focus on building the business. Easy for employers, easy for employees.


Seller Details
Seller
Justworks
Company Website
Year Founded
2012
HQ Location
New York
LinkedIn® Page
www.linkedin.com
1,520 employees on LinkedIn®
Ownership
NASDAQ: JW
Description

Justworks takes the busyness out of growing a business and alleviates the unknown. We’ve combined a simple platform and exceptional
4/7 customer service with the power of a PEO, so all teams have more time to focus on what matters. Get access to corporate-level benefits, seamless payroll, HR tools, and compliance support—all in one place.


Peter N.
PN
Overview Provided by:

Recent Justworks Reviews

Lenin B.
LB
Lenin B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Making HR Management a Breeze"
Justworks makes it easy to manage employees and contractors across multiple states. I use Justworks frequently, mostly for running payroll, paying ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Excellent service"
Agent was able to help me, which was very professional and resolved the issue quickly.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Justworks Works Well"
Justwork's interface is clear, and its staff are very responsive if you have questions. It's a good system for interacting with PTO, paystubs, bene...
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Justworks Media

Justworks Demo - Payroll
Pay your people with ease.
Justworks Demo - Benefits
Ensure your team feels secured & valued.
Justworks Demo - HR Tools
Streamline your day-to-day.
Justworks Demo - Compliance
Work fearlessly. We've got your back.
Justworks Demo - 24/7 Support
Always available. Always human. Always experts.
Justworks Product Demo
Play Justworks Video
Justworks Product Demo
Dive into the success story of Andie Swim, a groundbreaking swimwear brand, as they leverage Justworks EOR to expand their team globally.
Play Justworks Video
Dive into the success story of Andie Swim, a groundbreaking swimwear brand, as they leverage Justworks EOR to expand their team globally.

Official Interactive Demo

Justworks demo available

Try an interactive demo created by the software seller (right here on G2).
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Video Reviews

998 Justworks Reviews

4.6 out of 5
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998 Justworks Reviews
4.6 out of 5
998 Justworks Reviews
4.6 out of 5

Justworks Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JustworksQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Bea K.
BK
Deputy Regional Editor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

Justworks is easy to navigate, intuitive, and helps me complete tasks in less time than previous systems. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

I am happy with Justworks. I do not know what I would change. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

It makes approving PTO requests effortless. Not only does Justworks show me the request from a team member, it shows me how much time that person has already taken off in a calendar year, what that person has on the books moving forward, and whether another team member has approved time off that overlaps with the request. Everything that I need to check is right there -- Justworks does the work for me. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

Fast and easy to implement. Fast and easy to administer and use. Implementation is self-performed, but with excellent support and guidance from your Justworks assigned onboarding specialist. Support after onboarding, while not a dedicated person, is excellent as well and available via phone or email. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

We have not found much to dislike thus far. The only limitation that did not meet our expectations is the ability to integrate fillable forms. Justworks supports eSigning custom forms, but not filling out information into those forms. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

Minimizing HR and Payroll staff needs Review collected by and hosted on G2.com.

Richard R.
RR
SDR Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

Ease of use!They have helped us so much with navigating the hard convo's we have with our team as well. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

The only issues that I seem to have would be getting logged out quickly when I'm not using the service Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

Navagating the legal system of working with a team remotly across the country Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

The ease of gauging team's availability on the OOTO calendar and getting to see the company directory overview is very helpful. The benefits offered through Justworks partners are also a huge deal! Review collected by and hosted on G2.com.

What do you dislike about Justworks?

Though the out of office tracking is very helpful within justworks, I would love a more streamlined 3rd party integration that directly incorporates with our project management software. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

Having our Payroll and insurance funneling through justworks has opened many doors on the insurance partnership front. It's help make these options increasingly more affordable and of high quality. Review collected by and hosted on G2.com.

Caryn E.
CE
Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

Simple interface, user friendly, easy to find needed information! Review collected by and hosted on G2.com.

What do you dislike about Justworks?

I wouldn't say there is anything I dislike. We still use BambooHR to support Justworks, but as an employee consumer of the product, I can't speak to why. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

Payroll & benefits, it makes it easy to find information related to these with ease. Review collected by and hosted on G2.com.

FP
Director of Talent
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

easy to use/ familiar interface makes it helpful to just ramp up. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

OY, the list is long here. Justworks is bare bones when it comes to functionality and process. It's extremely limiting and creates more work for small department heads. If you a very small company <10 people, I think it wouldn't be as big of a deal. Compliance documents are not built in, e-verify isn't built in, reports are limited, admins have limited access. If you've used more robust HRIS systems in the past, you will probably be disappointed. The customer support is probably the most disappointing of all. The team seems to be reading a script for troubleshooting, the lag to get support is frustrating, and it doesn't feel personalized. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

JW allows us to explore small business insurance through the market place while we reset our PEO benefits. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

I love how it is a all-in-one solution for all my HR needs. I quickly learned how to use it with no training needed. It is so easy to navigate and I love the modern UI. It is a seamless process to login and find my benefits, W-2 docs, paystubs, and 401k. I have used a few different systems and this one is by far my favorite. I also love the customer support and how easily it integrates with other providers like Aetna. I use it weekly to check-in. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

I wish you also hosted integration with stock providers like Carta. I also wish there was a way it could provide a detailed sales breakdown of our commission payouts. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

It is making it so easy for me to keep track and access all my most important HR documents and needs. Review collected by and hosted on G2.com.

Jenna P.
JP
Intake Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about Justworks?

I like the interface, and feel like it's easy to use and navigate. Their customer support is top notch. Always available and always helpful. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

I don't have any downsides right now. It works for now, and does what I need to do. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

I don't know what problems Justworks is solving. Review collected by and hosted on G2.com.

Mairi R.
MR
Director of Asset Finance
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

Everything is easy to use and clearly labelled. I don't really have any issues with it, which feels like exactly what you want from a platform like this. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

I can't think of any major issues! Everything has worked great. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

We are a 5 person startup and don't have an HR department. Review collected by and hosted on G2.com.

CT
Customer Service
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Justworks?

I like the easy to use website and everything it has to offer. Review collected by and hosted on G2.com.

What do you dislike about Justworks?

I do not like that I can't really edit much on the site without going through my employer. Review collected by and hosted on G2.com.

What problems is Justworks solving and how is that benefiting you?

Everything in at one site so I do not to have multiple systems to get what I need. Review collected by and hosted on G2.com.