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1,002 Justworks Reviews
Overall Review Sentiment for Justworks
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Overall, benefits offering is solid and with relatively low premium renewal rates.
Offering flex with off-cycle payments Review collected by and hosted on G2.com.
Not having a dedicated HR partner for compliance and additional guidance.
The platform itself is very basic and it's hard to navigate and pull up Employee's info all from the employee's profile.
Confusion and lack of transparency when it comes to time sheets. There's no option for different entries such as holiday rate, etc.. Super basic and creates a lot of manual work. Review collected by and hosted on G2.com.
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The Customer Service, without fail if I need support they are always respectful, responsive and helpful. Review collected by and hosted on G2.com.
There are some gaps in payments to additional state requirments that we cant seem to get on top of. Review collected by and hosted on G2.com.
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Ease of use and the quick availability of information. I can always find what I am looking for without having to look too long. Review collected by and hosted on G2.com.
The app doesn't have all the features of the website Review collected by and hosted on G2.com.
Working with a PEO has done wonders for our company that has only remote employees in various states. They handle all of our paperwork, and also our 1099s etc so we never need to worry. The platform also makes it easy to provide numerous benefits and to create policies for vacation, sick leave etc.
The support is the best at any software company - you can chat with them, email or even get them on the phone! They are so helpful and friendly too. We always recommend JW to our business friends. Review collected by and hosted on G2.com.
The only downside is that it's a little more expensive than other platforms, but it's well worth the price. Review collected by and hosted on G2.com.
User interface is simple and intuitive. No technical issues were encountered Review collected by and hosted on G2.com.
None that I can think of- my experience so far has not been negative in any way Review collected by and hosted on G2.com.
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Justworks is a easy operating program and it is quite simple to navigate. I tried on both side as a emolyee and as a controler. For employee side it is very simple and self explenetory. For the other side there are small hiccops but the customer service is quick and very friednly to work with. Review collected by and hosted on G2.com.
AS a administrtor some changes are not possible, and I know you guys constantly trying ot modify to meet the needs.
Thank you for that! Review collected by and hosted on G2.com.
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One stop shop for HRIS and payroll in the US. The support team are the best I have ever experierenced for any kind of HR solution. They are fast, friendly and knowledgeable.
I look forward to Justworks releasing more features, in particular the expansion into EOR. Review collected by and hosted on G2.com.
There is nothing I "dislike" about Justworks, but the more Justworks can increase customisable features the better. Review collected by and hosted on G2.com.
The people who work for Justworks! Everyone is so kind! When I had an issue with Optum Financial, they spent a lot of time working to get it fixed for me! Review collected by and hosted on G2.com.
Nothing! They are fantastic! I honestly am happy we worked with them and was a bit sad to see them leave when we switched administrators! Review collected by and hosted on G2.com.