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1,002 Justworks Reviews
Overall Review Sentiment for Justworks
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Justworks provides a simple and convenient platform for employees to manage their time, teams, and payroll. Their org chart feature makes it convenient to see reporting structure by department/team. Review collected by and hosted on G2.com.
N/A. Not a single item comes to mind that I dislike about Justworks. Review collected by and hosted on G2.com.
The entirety of the integration between all payroll needs. Customer service is great Review collected by and hosted on G2.com.
There are two seperate apps, and some data is difficult to find Review collected by and hosted on G2.com.
It comprehensively manages our HR tasks, payroll, healthcare benefits and policies in one convenient space. The customer service representatives are knowledgeable on a variety of HR related issues. Review collected by and hosted on G2.com.
Health insurance options can be limited as to choice of providers and renewals window is short and not condusive to comparing alternative healthcare options outside of JustWorks. Review collected by and hosted on G2.com.
I appreciate how easy it is to set up new employees in Justworks, as well as edit current details. We can add benefits easily and Justworks will put together a one-sheeter with them and provide a link or PDF. You can learn the major functions of Justworks in a one-hour session, and our account mamager is always available to answer more complex questions. I am in Justworks daily, making updates or double checking information. Review collected by and hosted on G2.com.
I cannot think of anything that I dislike aboug Justworks at this time. We've been using it for two years and there's always a way to execute a new idea or run a specific report. A+! Review collected by and hosted on G2.com.
Ever since my company decided to use Justworks and we have transitioned over to it, it has been a pleasant experience. Whenever I have questions or need to look something up the support is quick and helpful and the platform is easy to navigate. Review collected by and hosted on G2.com.
I have not experienced any downsides to using Justworks as an employee at this time. Review collected by and hosted on G2.com.
I like how simple everything is. The customer support I received when I had a tax mistake (on JustWorks' end) was solid. The UI is incredibly easy to understand. Payments and time-off are very clear. I really like Aetna & the benefits that Justworks offers. I feel that the platform is very secure with 2FA & uses best principles. No major complaints. Review collected by and hosted on G2.com.
I really disliked Slavik as a 401k service, but Justworks is changing to Empower so I'll wait and see. My other investments are with Fidelity, but it's not a big deal to me.
I also wish that HR documents (company policy and such) were a bit more visible, but maybe that has to do with my company. Review collected by and hosted on G2.com.
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There customer service is always helpful and if they don't know the answer they will find someone who does. Easy to understand system Review collected by and hosted on G2.com.
Wish they had a time clock system that my employees could easily clock in and clock out. Review collected by and hosted on G2.com.
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All in one platform for benefits, payroll etc. Makes individual benefit tracking very smooth. Review collected by and hosted on G2.com.
Working with third party providers through Justworks is challenging - hard to get on the call with them to troubleshoot. Review collected by and hosted on G2.com.