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999 Justworks Reviews
Overall Review Sentiment for Justworks
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I like the easy to use website and everything it has to offer. Review collected by and hosted on G2.com.
I do not like that I can't really edit much on the site without going through my employer. Review collected by and hosted on G2.com.
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Just Works has many applications for streamlining my work tasks. It is easy to use and secure. Review collected by and hosted on G2.com.
Just Works dashboard is intuitive to use and the time tracking feature is very helpful. The mobile app and the desktop are very efficient. Review collected by and hosted on G2.com.
It's user friendly and pack full of all the information that an employee needs when starting or throughout their carrier Review collected by and hosted on G2.com.
It's tax section I found that I needed to use the additional withholdings section because the calculation didn't seem to work as I was use to. Review collected by and hosted on G2.com.
Everything is easy and "just works." It walks you through every step of the process for whatever you're trying to accomplish. Review collected by and hosted on G2.com.
Honestly, nothing. I've used similar platforms, and Justworks is 10x easier in every regard. Review collected by and hosted on G2.com.
what I like about Justworks is how I could find any question of information I need directly on the platform. Justworkd is a one stop place for all of my HR needs. Customer service is very helpful and incredible responsive when I am having any issues on the platform. Review collected by and hosted on G2.com.
I dislike that it takes customer service 24 hours to respond email inquiries. Review collected by and hosted on G2.com.
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The onboarding process was really good and I appreciate how fast and responsive Justworks support always is when I call. I like that our health care is with Aetna. Review collected by and hosted on G2.com.
I feel like the onboarding process could have been a little bit longer, so we had tailored assistance for a little longer. I wish that there were additional and differing permissions levels for admins, so that we could better tailor permissions of admins to exactly what each role needs to see/have access to. Review collected by and hosted on G2.com.
I liked how easy it was to set up, especially given this was my first time using it. As a contractor, I'm exposed to a lot of different softwares and on top of being quick and easy to set up...I just got my first paycheck without any issues :) Review collected by and hosted on G2.com.
I haven't experienced any downside yet...hopefully won't! Review collected by and hosted on G2.com.
Ease of adding new users, compliance management for multiple states, customer service team is especially kind. Review collected by and hosted on G2.com.
The payroll processing for off-cyle needs is lacking. There is a 4-5 day turn around for manual payments, putting us in a tough spot for terminations as a California-based company.
Our account rep can be difficult to track down and even direct emails result in a generic "thanks, we got your email" response.
Tracking benefits can be taxing and time consuming and reporting is not exactly intuitive.
Training is difficult to manage/track and the compliance training catalog is limited.
We cannot build a comprehensive org chart because the tool does not support international contractors that are not on our payroll. Review collected by and hosted on G2.com.
The plaform is very easy to use.
ACH transactions are FREE
If you pay 1099 Vendors, Justworks files them for you!
Best in Class Benefits Review collected by and hosted on G2.com.
Payroll Reports contain a lot of irrelevant information.
Report Writing needs a bit of work. Review collected by and hosted on G2.com.
The usability in submitting timesheets, requesting time off, finding tax documents. It's very user friendly! Review collected by and hosted on G2.com.
The only downside is when requesting extended time off I've had issues of duplicating requests. Might have just been a bug but it happened twice. Review collected by and hosted on G2.com.