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JustGiving from Blackbaud Reviews & Product Details

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JustGiving from Blackbaud Media

JustGiving from Blackbaud Demo - Charity Profile Page
Fundraisers can conveniently locate your nonprofit on justgiving.com
JustGiving from Blackbaud Demo - Sample Campaign Landing Page
Start fundraising, no coding required
JustGiving from Blackbaud Demo - Sample Campaign Page without P2P pages
Crowdfunding landing page
JustGiving from Blackbaud Demo - Famous Captain Tom Moore
Sample personal fundraising page
JustGiving from Blackbaud Demo - Reference tracking for donation links
Admin view
JustGiving from Blackbaud Demo - Collect Donations on Website
Use Giving Checkout for a donate button
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JustGiving from Blackbaud Reviews (21)

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Reviews

JustGiving from Blackbaud Reviews (21)

View 1 Video Reviews
3.6
21 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive support provided by JustGiving, making it simple to set up fundraising campaigns and manage donations. Many appreciate the platform's integration with Blackbaud, which streamlines the donation process. However, some users note that the interface could be improved for a smoother experience.

Pros & Cons

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Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"Integration Needs More Flexibility for Fundraisers"
What do you like best about JustGiving from Blackbaud?

I really wish the integration worked for us, since it has the potential to save a significant amount of administrative time when transferring gifts from Just Giving to Raiser's Edge. I appreciate that Blackbaud recognizes the importance of peer-to-peer fundraising and is developing tools to help make that process more efficient. Review collected by and hosted on G2.com.

What do you dislike about JustGiving from Blackbaud?

We have not been able to implement the integration because we want all gifts for a fundraiser to be credited to the person organizing it, instead of creating hundreds of new donor records. Unfortunately, the integration does not provide an option to add only the fundraiser without including each individual donor. Review collected by and hosted on G2.com.

RM
Database Manager
Mid-Market (51-1000 emp.)
"Excellent fundraising platform"
What do you like best about JustGiving from Blackbaud?

From a supporter perspective it is very easy to use and create fundraising pages. from a charity perpestive it is simple to use and set up bespoke coding, the fees on donations we have found are some of the best on the market, and the reporting can be configured which helps with our reconcillation. the reports are weekly and there is normally a payout report, you can also create custom reports on fundraising pages which we use frequently to thanks supporters.

I have worked for various size charities and JustGiving has met the needs from the smaller charities to the larger ones, if you use Blackbaud products they easily intergrate. The support is genereally good in terms of questions and response time, but it is a lot quicker and easier to email as opposed to calling. Review collected by and hosted on G2.com.

What do you dislike about JustGiving from Blackbaud?

The BlackBaud login caused a few issues for staff, so it is worth taking your time setting up users and ensuring they can log in. Review collected by and hosted on G2.com.

AC
Fundraising Assistant
Small-Business (50 or fewer emp.)
"Great product!! highly recommend!!"
What do you like best about JustGiving from Blackbaud?

We love that JustGiving are connected with Blackbaud which really makes it so easy to use, they have great customer support. We use the it frequently as we have many donors who use the platform. Review collected by and hosted on G2.com.

What do you dislike about JustGiving from Blackbaud?

I think it needs to have a smoother interface like some of the competitors on the market. Review collected by and hosted on G2.com.

LR
Mid-Market (51-1000 emp.)
"Simple peer-to-peer tool with new features being added"
What do you like best about JustGiving from Blackbaud?

JustGiving is a simple peer-to-peer solution for constituents wishing to fundraise on your behalf. It integrates directly with Raiser's Edge NXT and it's helpful to see peer-to-peer involvement directly on a constituent's record. Review collected by and hosted on G2.com.

What do you dislike about JustGiving from Blackbaud?

The platform is very simple in its current form. It's great for one off, general fundraisers, but isn't really capable of supporting more complex peer-to-peer events like 5Ks, walks/runs, or multi-level team events. Review collected by and hosted on G2.com.

Amy B.
AB
Database Administrator
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Easy to use, super responsive support"
What do you like best about JustGiving from Blackbaud?

My favorite part of JustGiving is the ease os set up. To create a new campaign just takes minutes. Their customer support is wonderful as well. Review collected by and hosted on G2.com.

What do you dislike about JustGiving from Blackbaud?

Nothing yet, and we have been using it for a few years! Review collected by and hosted on G2.com.

Patti H.
PH
Development Manager
Mid-Market (51-1000 emp.)
"JustGiving"
What do you like best about JustGiving from Blackbaud?

the Ease of creating campaigns and pages Review collected by and hosted on G2.com.

What do you dislike about JustGiving from Blackbaud?

Lack of email notifications when a donation is made Review collected by and hosted on G2.com.

JC
Small-Business (50 or fewer emp.)
"Low quality software for a low price"
What do you like best about JustGiving from Blackbaud?

We started using JustGiving because it was free with Blackbaud. Any money raised through JustGiving does go directly to us, which is definitely a nice perk. Review collected by and hosted on G2.com.

What do you dislike about JustGiving from Blackbaud?

There is really not the personalization that you'd think. Our fundraisers are very limited with what they can post (photos, videos, etc.). The support from JustGiving is pretty bad as well. Hard to talk to someone who can actually help you. Review collected by and hosted on G2.com.

Richard P.
RP
Project Team Leader, Subject Matter Expert
Enterprise (> 1000 emp.)
"A reliable fully featured fundraising platform!"
What do you like best about JustGiving from Blackbaud?

I really like the ease of setting up a fundraiser, all the screens are well designed making the process very simple. One great feature is how to withdraw the funds, you can choose to personally withdraw or nominate a beneficiary so that they can get the monies directly. Review collected by and hosted on G2.com.

What do you dislike about JustGiving from Blackbaud?

I think one off-putting aspect has to be the way that fees are managed. When donating you are asked if you want to optionally pay fees, which in itself is ok but when you withdraw, the fees are taken off but in my experience, there is no visibility of how many people have optionally offered to pay the fees on their donation. You just see a single deduction, I'd like to see a breakdown of prepaid fees at the time of donation and a fundraising host deduction for all the people who chose not to contribute to fees. Review collected by and hosted on G2.com.

SS
Team lead
Enterprise (> 1000 emp.)
"Justgiving suits your fundraising needs"
What do you like best about JustGiving from Blackbaud?

The best thing about this site is that it provides the user with a one-stop destination to generate funds for the cause he is working for which is rather very difficult in real-world scenario. It targets to reach a wider variety of audiences. The site is managed wonderfully and is so user-friendly that one can track the progress and see the status on the go.The customer service to resolve user queries is also very good and is available at the time of need. Overall you can use this site to raise funds for any non-profit or social cause which needs to reach out to different people in a fast and effective way. Review collected by and hosted on G2.com.

What do you dislike about JustGiving from Blackbaud?

Only thing I dislike is sometimes the technical glitch while accessing the application and that happens sometimes and s not that frequent Review collected by and hosted on G2.com.

Mehmet  E.
ME
Information Technology And Services Consultant
Small-Business (50 or fewer emp.)
"Giving with Blackbound"
What do you like best about JustGiving from Blackbaud?

Team management and Fundraising are very important for volunteer foundations. Because they are volunteers, want to support their target with small groups as a team. Unfortunately, the team`s workflow does not go on well. Blackbaud is the best solution for tracking role-specific requirement Review collected by and hosted on G2.com.

What do you dislike about JustGiving from Blackbaud?

I did not exactly find dislike thing so far. Maybe I can offer something to improve Blackbaud`s solutions. The Blackbaud website has too much information so I lost it inside. I need to guide which one is the right solution for my organization. My mind is confusing. Review collected by and hosted on G2.com.

Questions about JustGiving from Blackbaud? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Shivay L.
SL
Shivay Lamba
Last activity over 4 years ago

How can we make Justgiving available in multiple languages

GU
Guest User

What is JustGiving from Blackbaud used for?

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