# Best Video Conferencing Software

  *By [Nana Serwah Nkrahene](https://research.g2.com/insights/author/nana-nkrahene)*

   Video conferencing software enables online communication through audio calls, video meetings, and virtual seminars, offering built-in capabilities such as chat, screen sharing, and recording to support long-distance collaboration and reduce travel costs. These tools allow employees, partners, and customers to meet virtually from any location while maintaining consistent and effective communication.

### Core Capabilities of Video Conferencing Software

To qualify for inclusion in the Video Conferencing category, a product must:

- Provide online video and audio communication between two or more parties
- Allow video conference hosts to modify meeting specifications and invite guests
- Offer features such as screen sharing and chat within individual conferences
- Offer recording capabilities for future reference or presentations

### How Video Conferencing Software Differs from Other Tools

Video conferencing platforms reduce the need for in-person meetings by supporting both quick internal discussions and formal client sessions. Unlike broader collaboration or communication suites, these tools focus specifically on real-time visual and audio interaction. Some systems also integrate with related tools like [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) and [CRM Software](https://www.g2.com/categories/crm), syncing key business data to streamline follow-up actions and account updates.

### Insights from G2 on Video Conferencing Software

Based on category trends on G2, the convenience of eliminating travel, the ability to connect dispersed teams, and the improved consistency of client and internal communication stand out as primary benefits.





## Best Video Conferencing Software At A Glance

- **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
- **Highest Performer:** [Gather](https://www.g2.com/products/gather-town-gather/reviews)
- **Easiest to Use:** [Gather](https://www.g2.com/products/gather-town-gather/reviews)
- **Top Trending:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
- **Best Free Software:** [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)


---

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---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 45,262

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google (31,840,340 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®)
- **Ownership:** NASDAQ:GOOG

**Reviewer Demographics:**
  - **Who Uses This:** Student, Teacher
  - **Top Industries:** Information Technology and Services, Education Management
  - **Company Size:** 46% Small-Business, 35% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (2236 reviews)
- Team Collaboration (1355 reviews)
- Integrations (1266 reviews)
- Features (1147 reviews)
- Intuitive (1067 reviews)

**Cons:**

- Missing Features (908 reviews)
- Limited Features (841 reviews)
- Lacking Features (501 reviews)
- Lack of Features (350 reviews)
- Limited Customization (346 reviews)

  ### 2. [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 16,784

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.5/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,090,464 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®)
- **Ownership:** MSFT

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Project Manager
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 39% Enterprise, 38% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (967 reviews)
- Team Collaboration (893 reviews)
- Communication (674 reviews)
- File Sharing (590 reviews)
- Easy Communication (582 reviews)

**Cons:**

- Slow Loading (416 reviews)
- Performance Issues (298 reviews)
- User Interface (260 reviews)
- Connectivity Issues (224 reviews)
- Performance Delays (180 reviews)

  ### 3. [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)
  Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 17,590

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.7/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.8/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Company Website:** https://www.cisco.com
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco (720,884 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,742 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 50% Enterprise, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (281 reviews)
- Video Conferencing (197 reviews)
- Reliability (190 reviews)
- Features (177 reviews)
- Video Quality (165 reviews)

**Cons:**

- Slow Loading (107 reviews)
- Not User-Friendly (97 reviews)
- Performance Issues (97 reviews)
- Lack of Intuitiveness (86 reviews)
- User Interface (84 reviews)

  ### 4. [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)
  Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and scheduling—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 53,237

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Presentations:** 9.2/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.9/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.8/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Company Website:** https://www.zoom.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @zoom (1,043,510 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2532259/ (12,688 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 51% Small-Business, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (4632 reviews)
- Video Conferencing (2759 reviews)
- Video Quality (2113 reviews)
- Reliability (2004 reviews)
- Screen Sharing (1694 reviews)

**Cons:**

- Limited Features (1265 reviews)
- Zoom Issues (1208 reviews)
- Meeting Issues (1179 reviews)
- Connection Issues (876 reviews)
- Video Issues (804 reviews)

  ### 5. [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 5,466

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 9.1/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.6/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,090,464 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®)
- **Ownership:** MSFT

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Manager
  - **Top Industries:** Information Technology and Services, Education Management
  - **Company Size:** 37% Mid-Market, 35% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (297 reviews)
- Team Collaboration (228 reviews)
- Features (220 reviews)
- Integrations (198 reviews)
- Seamless Integration (178 reviews)

**Cons:**

- Expensive (117 reviews)
- Missing Features (102 reviews)
- Learning Curve (95 reviews)
- Limited Features (76 reviews)
- Lacking Features (73 reviews)

  ### 6. [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews)
  An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 16,558

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Presentations:** 9.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.7/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.6/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto (41,278 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/37788/ (1,011 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Project Manager, Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 41% Small-Business, 39% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (82 reviews)
- Easy Setup (43 reviews)
- Reliability (32 reviews)
- Intuitive (26 reviews)
- Simplicity (25 reviews)

**Cons:**

- User Interface (13 reviews)
- Integration Issues (12 reviews)
- Limited Features (12 reviews)
- Poor Quality (12 reviews)
- Expensive (11 reviews)

  ### 7. [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews)
  Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending. Online Meetings • Simplified join experience: Join with a simple tap, and avoid the need for lengthy passcodes, or choose “Running Late” to let everyone know they’re running behind schedule. • Join Meetings with Alexa: You can simply say “Alexa, start my meeting”, and Alexa gets your meeting started. Learn more about Alexa for Business • Amazon Chime call me: With Amazon Chime call me, you simply enter your phone number in the web application and answer the incoming call to join a meeting. • Dial-in: Amazon Chime offers dial-in numbers in over 70 countries and low per minute rates. • Personalized meeting links: Create and use personalized meeting URLs for your online meetings. • Record your meetings: Amazon Chime allows you to record your meetings. • Screen share: You can share your screen or present information, without requesting permission. You can also allow remote control of a screen share for richer collaboration. Video Conferencing • Conference room video systems: Amazon Chime supports most Session Initiation Protocol (SIP) and H.323 video conferencing systems, and meeting participants can join meetings by simply entering the meeting ID into the device console. • Video conferencing: You can use high-quality wideband audio and high-definition video conferencing for up to 16 people on your desktop, or 8 people on mobile devices. • High quality audio and HD video: Amazon Chime uses noise-cancelling wideband technology and High-definition video. Team Collaboration • Visual roster: The visual roster lets you see who has joined or declined the meeting, is running late, currently speaking, and lets you see where background noise is coming from so you mute that line. • Easy to schedule: Use your Outlook calendar, or add meet@chime.aws to your meeting invite. • Smart Presence: Amazon Chime uses smart presence to indicate your status, where green means you’re available, and red means you’re busy. You can also manually set your presence to indicate that you’re not available, or hide your presence status entirely. • Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms as soon as application updates occur. Security • Built on AWS Cloud: Amazon Chime is an AWS service, which means you benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. In addition, Amazon Chime features security capabilities built directly into the service. • Encryption: Messages, voice, video, and content are encrypted using AES 256-bit encryption. • AWS CoudTrail Integration: You can log, continuously monitor, and record account activity related to actions taken in the Amazon Chime console, using AWS CloudTrail. • Single Sign On: Use Active Directory or SSO to authenticate and manage users. Users can use existing credentials to log in to Amazon Chime.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 620

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Presentations:** 8.8/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.4/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud (2,220,862 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®)
- **Ownership:** NASDAQ: AMZN

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Student
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 35% Enterprise, 31% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (58 reviews)
- Easy Setup (36 reviews)
- Audio Quality (34 reviews)
- Reliability (27 reviews)
- Video Quality (25 reviews)

**Cons:**

- User Interface (26 reviews)
- Limited Features (22 reviews)
- Missing Features (16 reviews)
- Connectivity Issues (9 reviews)
- Limited Integrations (8 reviews)

  ### 8. [JioMeet](https://www.g2.com/products/jiomeet/reviews)
  Enjoy seamless virtual connections with JioMeet - an Indian app bringing the world closer together! JioMeet is connecting us all with its video conferencing solutions! It is not just the seamless video calls but also the plethora of features it brings to its users that makes JioMeet a revolutionary platform for personal and professional calls! What's more, with JioMeet Enterprise, businesses across industries are empowered with additional features to connect, collaborate, and synergize efficiently! Working professionals can enjoy Enterprise-grade features and security to enhance their productivity in hybrid working models! JioMeet is bringing a wave of digital transformation in how we connect on personal and professional calls with its - ● New intuitive and interactive layout ● Multilingual support ● WhatsApp integration ● In-call Reactions ● Large meeting capabilities ● HD Audio and Video quality ● Record feature to save your memories and meetings ● Start, Plan, and Join meetings with ease ● App Integrations on WhatsApp, Microsoft Teams, and Microsoft Outlook ● Unlimited and uninterrupted calls for up to 24hrs ● Password-protected meetings ● Virtual Backgrounds to customize the user experience ● Whiteboard and screen-sharing capabilities. ● Audio Only Mode for patchy internet connections ● Multi-device login support for up to 5 devices ● Seamlessly switch from one device to another while on the call ● Active Speaker view layout ● Waiting rooms to enable the host with more control over meeting participants ● Create Groups and start calling/chatting with a single click ● Easy sign-up with Mobile Number/Email ID. We only support Indian mobile numbers. ● Availability on Android, Windows, iOS, Mac, SIP/H.323 systems


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 391

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Presentations:** 8.8/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.2/10 (Category avg: 8.8/10)
- **Whiteboarding:** 7.9/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [JioSign](https://www.g2.com/sellers/jiosign)
- **HQ Location:** Ghansoli, IN
- **LinkedIn® Page:** https://www.linkedin.com/company/jiosign/

**Reviewer Demographics:**
  - **Who Uses This:** Student, Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 29% Small-Business, 13% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (213 reviews)
- Easy Setup (179 reviews)
- Video Quality (138 reviews)
- Reliability (105 reviews)
- Audio Quality (93 reviews)

**Cons:**

- Limited Features (74 reviews)
- Missing Features (64 reviews)
- Audio Issues (56 reviews)
- Poor Quality (48 reviews)
- User Interface (43 reviews)

  ### 9. [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews)
  One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid work. Communication and collaboration that cuts through EX to CX across all departments of an organization. Online meeting or web conferencing is a rapidly growing segment of the Internet as more businesses opt to connect with customers and partners remotely. Zoho Meeting is the easiest and most affordable online web conferencing tool to enhance the business collaboration with screen/application sharing, whiteboard sharing, remote control, audio, and video conferencing. It provides single users as well as small and large size organizations, a quick and easy way to host and conduct secure and cost-effective online meetings. Host product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser. Zoho Meeting is typically used in the following scenarios. You can host secure, robust web meetings and share your screen online with your remote audience using any browser or computer operating system. Your remote audience can be from any part of the world and they can be in different locations. Zoho Meeting saves time, travel and money by providing real-time virtual meetings - While face-to-face meetings are still a necessity and irreplaceable in many circumstances; the power of a Zoho Meeting provides the next best thing. Online meeting is also tightly integrated with Zoho CRM, Zoho Projects, Microsoft Teams, Slack, Gmail, and more. Now you can schedule, invite, host meetings and view reports and recording from your Zoho CRM account. You can organize cost-effective sales and marketing meetings with a few simple clicks of your mouse. Demonstrate your products and services to potential clients, connect with your colleagues for discussions and periodic meetings, engage larger audiences and even perform after-sales support. Simplify your sales process with online presentations, conduct web meetings for business strategy and marketing; communicate efficiently and quickly with your customers anywhere, anytime. You can target new prospects or announce new product launches to your existing customer base using Zoho Meeting. Host large virtual events and live stream them on social platform. Webinars and media launches can effectively be managed to save you a bundle in time and money.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1,120

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Presentations:** 9.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 9.0/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.7/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,047 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Founder
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 80% Small-Business, 14% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (48 reviews)
- Easy Setup (21 reviews)
- Features (16 reviews)
- Affordable (15 reviews)
- Simple (15 reviews)

**Cons:**

- Video Quality (10 reviews)
- Audio Issues (9 reviews)
- Missing Features (7 reviews)
- Missing Functionality (7 reviews)
- Poor Quality (7 reviews)

  ### 10. [RingEX](https://www.g2.com/products/ringex/reviews)
  RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. With built-in AI capabilities like the RingCentral Personal AI Assistant, RingEX helps every employee work smarter. Capture and summarize meetings automatically, generate follow-up actions, and compose clear messages in seconds. AI-driven insights make conversations more productive and ensure that critical information never gets lost. New: Customer Engagement Bundle For customer-facing teams, RingEX now offers the Customer Engagement Bundle — a new tier purpose-built for small to mid-sized businesses that need to deliver faster, more connected support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace, so your team can manage every customer conversation together. Key capabilities include: Shared SMS Inbox: Give teams shared visibility into customer text threads to ensure no message is missed. SMS Opt-Out Compliance: Simplify regulatory adherence and protect customer trust. Reply Templates: Speed up response times while maintaining a consistent brand voice. Queue Transparency: Show callers their place in line or offer convenient callbacks to reduce frustration. RingCentral Live Reports: Gain real-time visibility into call queues and agent performance to optimize staffing and improve service quality. Why RingEX: Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Built on a 99.999% uptime SLA and backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain: Smarter communication with AI — Work faster and reduce manual tasks with the built-in Personal AI Assistant. Unified collaboration — Seamless voice, video, messaging, and SMS in one platform. Better customer experiences — Real-time insights, automated workflows, and faster responses through the Customer Engagement Bundle. RingEX isn’t just a phone system. It’s how modern businesses keep every conversation — internal or external — connected, intelligent, and impactful.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 1,297

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.9/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.6/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral)
- **Company Website:** https://www.ringcentral.com
- **Year Founded:** 1999
- **HQ Location:** Belmont, CA
- **Twitter:** @RingCentral (62,052 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/60868/ (6,686 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Office Manager, Owner
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 56% Small-Business, 34% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (216 reviews)
- Customer Support (127 reviews)
- Phone Calls (109 reviews)
- Helpful (108 reviews)
- Reliability (107 reviews)

**Cons:**

- Poor Customer Support (55 reviews)
- Complex Processes (49 reviews)
- Customer Service (49 reviews)
- Call Issues (47 reviews)
- Customer Support (47 reviews)

  ### 11. [Gather](https://www.g2.com/products/gather-town-gather/reviews)
  Gather is an AI-powered workspace that brings together meetings, chat, and context from all your teammates and apps. - All-in-one communication suite: Schedule meetings, join coworking sessions, and communicate async with rich chat—all in one integrated workspace. - The information you need in an instant: Get fast, accurate answers without wasting time in message threads and meetings. - Collaborate instantly: Forget scheduling and meeting links. Look around to find who’s free and start talking in seconds. - Create your ideal workspace in minutes: Move meeting rooms, organize team areas, and customize your space precisely how you need for maximum productivity. - Minimize distractions: You decide who gets your attention. Control what you see and hear, and show others when you're busy. - Connect your favorite apps: Bring live updates & app-specific context right into Gather. Try Gather free with your team. Your first 30 days are on us!


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 306

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Presentations:** 9.2/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.2/10 (Category avg: 8.8/10)
- **Whiteboarding:** 7.8/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Gather.town](https://www.g2.com/sellers/gather-town)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, CA
- **Twitter:** @gather_town (14,165 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gathertown (89 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CTO, Software Engineer
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 68% Small-Business, 22% Mid-Market


#### Pros & Cons

**Pros:**

- Remote Work (84 reviews)
- Team Collaboration (84 reviews)
- Ease of Use (66 reviews)
- Remote Collaboration (61 reviews)
- Collaboration (48 reviews)

**Cons:**

- Missing Features (20 reviews)
- Slow Performance (20 reviews)
- Technical Issues (17 reviews)
- Learning Curve (16 reviews)
- Performance Issues (15 reviews)

  ### 12. [Avaya Unified Communications](https://www.g2.com/products/avaya-unified-communications/reviews)
  Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, including improved agility, enhanced security, and ease of use.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 38

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Presentations:** 10.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)


**Seller Details:**

- **Seller:** [Avaya](https://www.g2.com/sellers/avaya)
- **Year Founded:** 2000
- **HQ Location:** Durham, North Carolina
- **Twitter:** @Avaya (36,783 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1494/ (11,842 employees on LinkedIn®)
- **Ownership:** NYSE: AVYA

**Reviewer Demographics:**
  - **Company Size:** 60% Enterprise, 24% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (3 reviews)
- Communication (1 reviews)
- Customizability (1 reviews)
- Customization (1 reviews)
- Easy Implementation (1 reviews)

**Cons:**

- Call Drops (2 reviews)
- Connection Issues (2 reviews)
- Audio Issues (1 reviews)
- Audio Problems (1 reviews)
- Call Connectivity Issues (1 reviews)

  ### 13. [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews)
  Adobe Connect empowers you with the true potential of virtual technology to craft unforgettable stories. Utilize its adaptable platform to create and present exceptional virtual experiences for diverse audiences. Elevate your training sessions, webinars, and meetings, making them extraordinary while ensuring secure outreach beyond the ordinary. Create Genuine Connections: Redefine audience engagement by crafting immersive virtual experiences using robust storyboarding and engagement design tools. Global Outreach: Harness the genuine power of virtual communication to connect with audiences from various backgrounds and abilities worldwide. All-in-One Solution: Your search ends here. A unified platform to plan, execute, and monitor your events. We've got all your event workflows covered.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 920

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Presentations:** 8.9/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.6/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe (955,605 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1480/ (41,539 employees on LinkedIn®)
- **Ownership:** NASDAQ:ADBE

**Reviewer Demographics:**
  - **Who Uses This:** Teacher, Instructor
  - **Top Industries:** Higher Education, Primary/Secondary Education
  - **Company Size:** 37% Mid-Market, 33% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (6 reviews)
- Features (6 reviews)
- Video Quality (5 reviews)
- Efficiency (4 reviews)
- Security (4 reviews)

**Cons:**

- Expensive (2 reviews)
- Mobile App Issues (2 reviews)
- Admin Control (1 reviews)
- Admin Control Issues (1 reviews)
- Application Instability (1 reviews)

  ### 14. [ClickMeeting](https://www.g2.com/products/clickmeeting/reviews)
  ClickMeeting is a feature-rich, browser-based webinar and online meeting platform, chosen and loved by thousands of marketers, salespeople, teachers, trainers, and managers worldwide. ClickMeeting is suitable for freelancers and organizations of all types: from micro-businesses to international enterprises. It proves its worth as a multi-purpose application dedicated to managing and running various types of online events: • Online meetings – where up to 25 attendees can see, hear and talk to each other in one virtual conference room. • Live webinars – to present your content to a broader audience of up to 1000 attendees in real-time. • Automated webinars – to put your webinars on autopilot and win back your time in the process. • On-demand webinars – to let your audience watch your webinar recordings whenever they want. • Paid webinars – to sell access to your online courses and training sessions and to transform your expertise into a primary or additional source of revenue. • Huge virtual events – to scale up and stream your content to thousands of attendees with webcast technology. By choosing ClickMeeting, you don't have to worry about your and your users' data and privacy. As a European entity, ClickMeeting is required to act in accordance with GDPR - the most comprehensive catalog of information processing rules.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 266

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Presentations:** 8.8/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)
- **Whiteboarding:** 9.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [ClickMeeting](https://www.g2.com/sellers/clickmeeting)
- **Year Founded:** 2012
- **HQ Location:** Gdansk, Poland
- **Twitter:** @clickmeeting (5,214 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1514856/ (78 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** E-Learning, Non-Profit Organization Management
  - **Company Size:** 66% Small-Business, 25% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (12 reviews)
- Webinars (10 reviews)
- Intuitive (8 reviews)
- Reliability (7 reviews)
- Customer Support (6 reviews)

**Cons:**

- Connection Issues (2 reviews)
- Connectivity Issues (2 reviews)
- Expensive (2 reviews)
- Limited Customization (2 reviews)
- Missing Features (2 reviews)

  ### 15. [3CX](https://www.g2.com/products/3cx/reviews)
  3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 420

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 9.2/10 (Category avg: 8.8/10)
- **Whiteboarding:** 9.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [3CX](https://www.g2.com/sellers/3cx)
- **Company Website:** https://www.3cx.com
- **Year Founded:** 2005
- **HQ Location:** Nicosia
- **Twitter:** @3CX (30,308 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1021704/ (180 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, Systems Administrator
  - **Top Industries:** Information Technology and Services, Telecommunications
  - **Company Size:** 50% Mid-Market, 43% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (43 reviews)
- Reliability (31 reviews)
- Flexibility (23 reviews)
- Features (22 reviews)
- Easy Setup (21 reviews)

**Cons:**

- Complex Processes (11 reviews)
- Difficult Configuration (10 reviews)
- Learning Curve (10 reviews)
- Limited Features (10 reviews)
- Expensive (9 reviews)

  ### 16. [Ringover](https://www.g2.com/products/ringover/reviews)
  Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 454

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Presentations:** 9.6/10 (Category avg: 8.9/10)
- **Participant Permissions:** 9.5/10 (Category avg: 8.8/10)
- **Whiteboarding:** 9.5/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Ringover](https://www.g2.com/sellers/ringover)
- **Year Founded:** 2018
- **HQ Location:** Montrouge
- **Twitter:** @ringoverapp (837 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ringover-france/ (271 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Director
  - **Top Industries:** Staffing and Recruiting, Insurance
  - **Company Size:** 77% Small-Business, 20% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (81 reviews)
- Customer Support (52 reviews)
- Reliability (46 reviews)
- Helpful (41 reviews)
- Intuitive (41 reviews)

**Cons:**

- Expensive (12 reviews)
- High Cost (12 reviews)
- Glitches (9 reviews)
- Missing Features (8 reviews)
- Mobile App Issues (8 reviews)

  ### 17. [net2phone](https://www.g2.com/products/net2phone-g2/reviews)
  net2phone is a cloud-based business phone service provider, helping businesses drive performance through powerful Unified Communications software and tools. Trusted by clients and partners across the globe, net2phone has disrupted the telecommunications market by delivering the highest quality phone solutions, a diverse range of advanced features, locally-based technical support, and innovations beyond a business phone connection. Request a demo of the net2phone product to see how our leading business communications tool can empower your organization. Unite, net2phone's flagship solution for businesses, offers an all-in-one solution for voice, video, and messaging, offering seamless communications. Manage teams, effectively collaborate, and support customers no matter where you are.With over 40 innovative VoIP features, you’ll keep your customers happy while boosting overall business communication. Manage teams, effectively collaborate, and support customers no matter where you are. Stay flexible and make and receive calls using a browser, mobile app or desk phone from anywhere in the world. Get more done with teams and clients using our included video conferencing tool, Huddle. Use video recording, screen sharing, break-out rooms, and other productivity-enhancing features without additional subscriptions. Use included SMS and chat to keep your personal number private and maintain your business identity when communicating with teams and partners. Send updates, photos, videos and files to quickly share information. Integrate your business phone system with your existing tools to streamline processes and create structured workflows. Seamlessly integrate with top productivity apps or create your own with our open API. Streamline, improve customer satisfaction and lower costs with our feature-rich business communication solutions.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 183

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Presentations:** 9.6/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.3/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [net2phone](https://www.g2.com/sellers/net2phone)
- **Year Founded:** 1996
- **HQ Location:** Newark, NJ
- **Twitter:** @net2phone (1,897 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2965/ (297 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Office Manager, Owner
  - **Top Industries:** Construction, Information Technology and Services
  - **Company Size:** 80% Small-Business, 18% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (4 reviews)
- Customer Service (3 reviews)
- Customer Support (3 reviews)
- Affordable (2 reviews)
- Helpful (2 reviews)

**Cons:**

- Connection Issues (2 reviews)
- Customer Service (2 reviews)
- Customer Support (2 reviews)
- Lack of Intuitiveness (2 reviews)
- Long Wait Times (2 reviews)

  ### 18. [Whereby Meetings](https://www.g2.com/products/whereby-meetings/reviews)
  Whereby is a video conferencing platform and real-time video API providing easy to use, beautiful video calls. Whereby Embedded Integrate Whereby's much-loved UX into your platform, website or app using their API. Get started with just a few lines of code and customise the experience as much as you need for seamless integration. - Easy integration - Fully maintained - Extensive customisation - Loads of features such as breakout groups, noise reduction, background effects, screen sharing, recording, and much more - Technical support - Flexible pricing Whereby Meetings Create a fully branded virtual meeting experience with memorable room URLs, accessed directly in your browser, no downloads or logins for guests. - No app downloads or installs - No logins for guests - Up to 200 participants - Custom branding - Loads of features including co-location groups, breakout groups, recording, screen sharing, virtual whiteboard and more.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 1,118

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Presentations:** 8.9/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.7/10 (Category avg: 8.8/10)
- **Whiteboarding:** 7.8/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Whereby](https://www.g2.com/sellers/whereby)
- **Year Founded:** 2013
- **HQ Location:** Florø, Vestland, Norway
- **Twitter:** @whereby (11,998 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/20501470/ (50 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, Owner
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 78% Small-Business, 17% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (61 reviews)
- Video Conferencing (34 reviews)
- User Interface (19 reviews)
- Video Quality (19 reviews)
- Easy Setup (18 reviews)

**Cons:**

- Limited Features (19 reviews)
- Connectivity Issues (11 reviews)
- Limited Access (9 reviews)
- Participant Limitations (9 reviews)
- Video Conferencing Issues (9 reviews)

  ### 19. [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews)
  Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 499

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Presentations:** 8.6/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.6/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.4/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Intermedia](https://www.g2.com/sellers/intermedia)
- **Company Website:** https://www.intermedia.com/
- **Year Founded:** 1993
- **HQ Location:** Sunnyvale, California
- **Twitter:** @intermedia_net (4,566 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/8903/ (1,334 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, President
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 67% Small-Business, 21% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (14 reviews)
- Ease of Use (14 reviews)
- Customer Service (9 reviews)
- Intuitive (9 reviews)
- Reliability (9 reviews)

**Cons:**

- Internet Dependency (3 reviews)
- Admin Control (2 reviews)
- Admin Control Issues (2 reviews)
- Connection Issues (2 reviews)
- Customer Service (2 reviews)

  ### 20. [Boardable](https://www.g2.com/products/boardable/reviews)
  Boardable is a type of board management software solution designed to help nonprofit organizations enhance their operational efficiency and foster collaboration among board members. By streamlining various processes, Boardable empowers boards to focus on their mission and drive positive change within their communities. This software is tailored specifically for the unique needs of nonprofits, ensuring that they can manage their governance responsibilities effectively while maximizing engagement and productivity. The primary target audience for Boardable includes nonprofit organizations of all sizes, ranging from small community groups to larger foundations. These organizations often encounter challenges related to communication, meeting coordination, and document management. Boardable addresses these issues by providing a centralized platform where board members can easily schedule meetings, share agendas, and collaborate on important documents. This is particularly beneficial for organizations that rely on volunteers or have members located in different geographical areas, as it facilitates seamless communication and collaboration regardless of location. Key features of Boardable include comprehensive meeting management capabilities, which allow users to schedule and conduct meetings efficiently. Users can build and share agendas, draft minutes, and even conduct digital voting, all within the same platform. This not only saves time but also ensures that all relevant information is easily accessible and organized. Additionally, Boardable integrates with existing email, file-sharing, and calendar platforms, centralizing all meeting content and communications in one place. This integration reduces the need for multiple tools and helps streamline operations, making it easier for boards to stay organized and focused. Another standout feature of Boardable is its built-in virtual conferencing tool, Boardable Video. This functionality enables users to record meetings, ensuring that governance best practices are adhered to and that important discussions are documented for future reference. The software is designed for accessibility, offering both desktop and mobile applications that provide secure access to meeting details, documents, discussions, and tasks from any device. This flexibility is crucial for busy board members who may need to access information on the go, allowing them to stay engaged and informed no matter where they are. Boardable serves as a vital resource for nonprofit organizations looking to enhance their board management processes. By removing friction and renewing focus, it allows boards to concentrate on their core mission and make a greater impact in their communities. The combination of centralized content, integrated tools, and robust meeting management features positions Boardable as a valuable asset for any nonprofit striving to do more for others.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 274

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)


**Seller Details:**

- **Seller:** [Boardable](https://www.g2.com/sellers/boardable)
- **Company Website:** https://boardable.com
- **Year Founded:** 2016
- **HQ Location:** Carmel, US
- **Twitter:** @BoardableApp (959 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10783420/ (36 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Executive Director, Administrator
  - **Top Industries:** Non-Profit Organization Management, Education Management
  - **Company Size:** 63% Small-Business, 36% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (37 reviews)
- Document Management (29 reviews)
- Organization (29 reviews)
- Meetings Management (28 reviews)
- Agenda Management (23 reviews)

**Cons:**

- Document Management (13 reviews)
- Lack of Customization (12 reviews)
- Limited Features (12 reviews)
- Limited Functionality (12 reviews)
- Lack of Mobile App (10 reviews)

  ### 21. [StartMeeting](https://www.g2.com/products/startmeeting/reviews)
  StartMeeting® offers unlimited audio and video conferencing services for the enterprise space. Because we are a carrier and a conferencing network we are able to disrupt the market with truly transformative pricing. We offer an industry-leading $12.95/month/host pricing package for the small to medium-sized business space, and we also have a truly revolutionary $6,000/month package for large enterprise clients. The $6,000/month package allows enterprises of any size to have an unlimited number of hosts all for a flat monthly rate. With both the per host and unlimited hosts pricing, you’ll get an easy-to-use collaboration tool that will provide you and your teams unlimited HD quality audio & video conferencing and screen sharing. Every account also includes: • HD Audio & Video conferencing for up to 1,000 participants • Screen sharing and drawing • Meeting recording and playback • 10 gigs of storage • Custom hold music and greetings • Custom meeting wall • In-country dial-in numbers for 65 countries… and counting With StartMeeting® you are gaining access to one of the largest companies in conferencing. Since 2001 our network has carried more than two billion conference calls around the world, making us the world’s 2nd largest conferencing network. This size and scale are what lets us offer the pricing that we do and also what has helped us build such a streamlined, enterprise-grade application. For more information, visit www.startmeeting.com or call (844) 800-4000.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 61

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Presentations:** 10.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.9/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [CarrierX](https://www.g2.com/sellers/carrierx)
- **Year Founded:** 2001
- **HQ Location:** Long Beach, California
- **Twitter:** @FreeConfCall (9,844 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2030351/ (44 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 38% Small-Business, 23% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (18 reviews)
- Audio Quality (13 reviews)
- Easy Setup (11 reviews)
- Reliability (11 reviews)
- Video Quality (9 reviews)

**Cons:**

- Limited Features (9 reviews)
- User Interface (9 reviews)
- Limited Customization (6 reviews)
- Missing Features (6 reviews)
- Limited Integrations (4 reviews)

  ### 22. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews)
  Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, Ai summaries, and action items


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 3,928

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Presentations:** 8.8/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.9/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.9/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad)
- **Company Website:** https://Dialpad.com
- **Year Founded:** 2011
- **HQ Location:** San Ramon, California
- **Twitter:** @DialpadHQ (61 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3967399/ (1,451 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Information Technology and Services, Marketing and Advertising
  - **Company Size:** 57% Small-Business, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (129 reviews)
- Call Management (70 reviews)
- Helpful (59 reviews)
- Call Recording (55 reviews)
- Features (51 reviews)

**Cons:**

- Call Issues (56 reviews)
- Connection Issues (42 reviews)
- Missing Functionality (29 reviews)
- Recording Issues (27 reviews)
- Call Quality Issues (25 reviews)

  ### 23. [Tencent RTC](https://www.g2.com/products/tencent-rtc-tencent-rtc/reviews)
  Leveraging Tencent’s more than 20 years of experience in network and audio/video technologies, Tencent RTC mainly offers audio/video calls, conferencing, in game voice chat, Beauty AR, low-latency interactive live streaming solutions. At Tencent RTC, we specialize in providing global enterprises with cutting-edge real-time communication solutions. Tencent RTC focuses on delivering high-quality, cost-effective, and low-latency solutions, ensuring seamless and efficient communication for all-size businesses worldwide.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 23

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Presentations:** 8.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 7.7/10 (Category avg: 8.8/10)
- **Whiteboarding:** 7.8/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Tencent](https://www.g2.com/sellers/tencent)
- **Year Founded:** 1998
- **HQ Location:** Shenzhen, Guangdong
- **Twitter:** @TencentGlobal (55,313 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/166328/ (89,181 employees on LinkedIn®)
- **Ownership:** OTC: TCEHY

**Reviewer Demographics:**
  - **Top Industries:** Computer Software
  - **Company Size:** 44% Small-Business, 24% Mid-Market


#### Pros & Cons

**Pros:**

- High Quality (10 reviews)
- Ease of Use (9 reviews)
- Reliability (9 reviews)
- Audio Quality (8 reviews)
- Easy Setup (8 reviews)

**Cons:**

- Poor Documentation (6 reviews)
- Technical Issues (6 reviews)
- Glitches (4 reviews)
- Learning Curve (4 reviews)
- Difficult Setup (3 reviews)

  ### 24. [8x8 Work](https://www.g2.com/products/8x8-work/reviews)
  8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity. It’s more than just a UCaaS solution — 8x8 Work is your entry point into The 8x8 Platform for CX, giving you the flexibility to scale from internal collaboration to full customer engagement with voice, video, chat, and APIs — all on one integrated platform. Top Reasons to Choose 8x8 Work All-in-One Cloud Communications: Replace separate phone, video, and messaging tools with a unified solution. Enterprise-Grade VoIP: Global voice coverage in 55+ countries, HD call quality, and a 99.999% uptime SLA. AI-Driven Meetings & Messaging: Host secure video meetings with smart summaries, live transcription, and integrated chat. Integrated Admin & Reporting: Centralized control panel for managing users, call routing, analytics, and permissions. Trusted Security & Compliance: SOC 2, ISO 27001, HIPAA-ready — secure by design, not by add-on. Scalable to Contact Center: Seamlessly expand to include 8x8’s contact center, CPaaS, and AI capabilities when you’re ready. Features That Drive Productivity Business Phone System: Cloud-based PBX with voicemail, auto-attendant, call queues, number porting, and business SMS/MMS. Video Conferencing: Run secure, high-quality video meetings with up to 500 participants — no downloads required. Team Messaging: Create chat rooms, share files, pin important messages, and collaborate in real time. Mobile + Desktop Access: Use one app across all devices — Windows, Mac, iOS, Android, and web. Built-In Analytics: Get real-time visibility into usage, call quality, and team performance with visual dashboards. 40+ Integrations: Connect easily with Salesforce, Microsoft Teams, Google Workspace, Zendesk, and more. AI Enhancements: Use smart transcription, in-meeting summaries, and keyword detection to work smarter. The Power Behind 8x8 Work With over 300 patents and decades of cloud communications leadership, 8x8 helps businesses simplify IT, enhance employee experience, and accelerate customer engagement. 8x8 Work is the trusted choice for companies looking to modernize communications and prepare for what’s next.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 814

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10)
- **Presentations:** 8.7/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.5/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0)
- **Company Website:** https://www.8x8.com
- **Year Founded:** 1987
- **HQ Location:** San Jose, CA
- **Twitter:** @8x8 (11,053 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/8x8 (2,847 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, Office Manager
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 57% Small-Business, 33% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (110 reviews)
- Easy Communication (60 reviews)
- Reliability (55 reviews)
- Customer Support (45 reviews)
- Features (36 reviews)

**Cons:**

- Customer Service (25 reviews)
- Customer Support (22 reviews)
- Poor Customer Support (19 reviews)
- Limited Features (18 reviews)
- Technical Issues (17 reviews)

  ### 25. [Zoho Webinar](https://www.g2.com/products/zoho-webinar/reviews)
  Zoho Webinar is a secure online platform designed to facilitate large-scale virtual conferences, webinars, and online workshops. It enables businesses to conduct impactful events such as training sessions, marketing webinars, online courses, and workshops, ensuring seamless communication and engagement with a global audience. Key Features and Functionality: - Interactive Engagement: Enhance attendee participation through immersive Q&A sessions, audience polls, and interactive features like the "Raise Hand" option and emoji reactions. - Personalized Branding: Customize webinar registration links, promote events across various social platforms, and livestream sessions on platforms like YouTube to extend reach and visibility. - Advanced Analytics: Monitor attendee lists, generate detailed reports on participant information, analyze audience engagement levels, and export analytical data for further insights. - Lead Generation: Integrate seamlessly with Zoho CRM to push attendee information as leads, nurture them using Zoho Marketing Automation, and focus on the most promising prospects to boost sales. - Scalability: Host webinars accommodating up to 5,000 attendees without compromising performance, making it suitable for corporate events, global conferences, and large-scale training sessions. Primary Value and Solutions: Zoho Webinar addresses the need for a comprehensive, user-friendly, and scalable solution for conducting virtual events. It simplifies the process of hosting webinars by offering an intuitive interface, eliminating the need for downloads, and providing flexible pricing structures with no hidden fees. By integrating with other Zoho applications and third-party tools, it enhances lead generation and marketing efforts, ensuring businesses can effectively engage with their audience, expand their reach, and achieve better returns on investment for their virtual events.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 77

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Presentations:** 8.9/10 (Category avg: 8.9/10)
- **Participant Permissions:** 9.1/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.5/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,047 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Education Management
  - **Company Size:** 81% Small-Business, 16% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (21 reviews)
- Webinars (15 reviews)
- Features (13 reviews)
- Integrations (11 reviews)
- Affordable (9 reviews)

**Cons:**

- Limited Customization (7 reviews)
- Missing Features (5 reviews)
- Expensive (4 reviews)
- User Interface (3 reviews)
- Delay Issues (2 reviews)



## Parent Category

[Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity)



## Related Categories

- [Webinar Platforms](https://www.g2.com/categories/webinar)
- [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)
- [Screen Sharing Software](https://www.g2.com/categories/screen-sharing)



---

## Buyer Guide

### What You Should Know About Video Conferencing Software

### What is Video Conferencing Software?

Video conferencing software enables online communication for audio meetings, video meetings, and seminars, with built-in features such as chat, screen sharing, and recording. This software can be an incredibly flexible tool in a business’s software ecosystem. Video conferencing solutions eliminate the need for in-person attendance, adding convenience to daily schedules for all involved, improving client relationships, and ensuring open and consistent communication between teams.

These solutions can be used for internal check-ins, conference calls, external meetings, and presentations. Many video conferencing tools also offer additional functionality outside of video conferencing itself, providing file sharing and instant communication features that support collaboration within teams. Some video conferencing systems offer integrations with [marketing automation software](https://www.g2.com/categories/marketing-automation) and [CRM software](https://www.g2.com/categories/crm) to sync critical business data into relevant conferences and allow for streamlined follow-up communications and updates to contact accounts.

Outside of the straightforward video calling capability, many video conferencing products come with extensive feature sets that support collaboration and communication on several fronts. This can include the option for simple audio calling without video, whiteboarding and screen sharing, and call recording tools. Understanding which of these features the business might need outside of video conferencing is key to finding the best product.

### What are the Common Features of Video Conferencing Software?

The following are some core features within video conferencing software that enable users to communicate and collaborate in real time:

**Video calling:** Apart from face-to-face meetings, high-quality video calls are the next best thing for one-on-ones or team meetings. Video calling not only enhances collaboration but helps teams feel more connected when they are unable to meet in person.

**Audio calling** : Many video conferencing tools will offer the option to attend a video conference via audio only by joining via a dial-in number. These calls are akin to a typical phone call or phone system, and utilize VoIP software. Similarly, most products will give participants the option to join a conference call with either audio only or video and audio.

**Recording:** Products with this feature will allow users to record a video or audio conference call so it can be reviewed later. Some products will even host the recorded video within the platform with the option to download it to share either within or outside of the organization.

**Screen sharing:** This feature allows participants to share their screens alongside, or instead of, a webcam feed. [Screen sharing software](https://www.g2.com/categories/screen-sharing) is a great collaborative tool, especially for remote or hybrid teams that participate in frequent online meetings. 

**Document sharing:** Document sharing features will occasionally be built inside of a text chat function, but this is not a hard-and-fast rule. Some video conferencing software will offer straightforward document sharing without a text chat.

**Scheduling:** The ability to schedule meetings in-app comes with some video conferencing tools. Others will integrate with external scheduling or [calendar software](https://www.g2.com/categories/calendar).

**Text chat:** Some video conferencing tools provide a live text chat for participants to use alongside or instead of audio. These text chats can be recorded and referred to later. Some video conferencing products will allow for peer-to-peer or peer-to-group instant messaging outside of video meetings as well.

**Presentations:** While some video conferencing tools will allow for presentation hosting via integration with external [presentation software](https://www.g2.com/categories/presentation), others will allow users to build and present slideshows within the application.

**Subtitles and closed captions:** Some video conferencing products offer subtitles and closed captions, which is not only inclusive but allows global teams to reduce friction around language barriers or cultural differences. In some cases, live transcription may be available as well. However, the supported languages may differ from one product to another.

**Other Features of Video Conferencing Software:** [Hand Raising](https://www.g2.com/categories/video-conferencing/f/hand-raising), [Presentations](https://www.g2.com/categories/video-conferencing/f/presentations), [Whiteboarding](https://www.g2.com/categories/video-conferencing/f/whiteboarding)

### What are the Benefits of Video Conferencing Software?

**Save costs:** Video conferencing software can be a financially beneficial tool as it can save users the costs associated with long distance and international calls. For businesses, this means no hiccups in communication for remote employees, potential prospects, or outside stakeholders, regardless of travel capability. Video conferencing software can also reduce travel costs by allowing employees to attend meetings from the comfort of their office. This can be especially useful for small businesses looking to grow without exorbitant travel costs.

Another financial benefit of some video conferencing platforms is the ability to utilize this software in replacement of traditional [webinar software](https://www.g2.com/categories/webinar). If a company needs to host a webinar or virtual event but doesn’t necessarily need all of the bells and whistles of a traditional webinar tool, using video conferencing software can result in substantial savings. Furthermore, savings can increase significantly if a company can get by on a free plan vs paid plan as many video conferencing tools offer free plans (with limitations, of course).

**Maximize time and resources:** By utilizing video conferencing software, colleagues can easily meet for a quick one-on-one or hold a last-minute virtual meeting. Others can boost team collaboration by screen sharing, file sharing, and using collaborative whiteboards—all without leaving their desks or having to book meeting rooms unnecessarily. This can save time and free up conference rooms for those who need them. 

**Empower remote and hybrid teams:** In addition to enhancing collaboration, video conferencing enables teams to work together while working remotely. Employees are no longer required to work from the same office building or even the same state, or country, for that matter. In a post-pandemic world that is shifting to remote and hybrid teams, video conferencing tools are critical for connection and collaboration. Additionally, these tools allow companies to pursue prospects outside of a specific location, which can boost talent acquisition.

### Who Uses Video Conferencing Software?

**Most businesses:** A variety of businesses and industries, regardless of size, can benefit from video conferencing tools. Client-facing businesses, such as consulting and advisory firms, legal firms, and other services providers, can leverage these tools as a means to reduce unnecessary travel and work with clients near and far. Video conferencing software is also used by growing businesses to expand their prospects and check in with employees, regardless of location. Even mid-market and enterprise-level businesses use video conferencing in their daily operations to connect with stakeholders and prospects.  

**Freelancers:** Many free video conferencing options are available as well, making them an appealing tool for small businesses, freelancers, and other self-employed individuals. Free versions of video conferencing offerings usually provide less extensive functionality and limit the number of participants, making these plans more suitable for single users or small teams.

**Schools:** Video conferencing tools are sometimes built into [online learning platforms](https://www.g2.com/categories/online-learning-platform) or [learning management systems](https://www.g2.com/categories/learning-management-system-lms) as a medium to connect teachers with their students. These offerings are more specialized to the online learning environment, often providing additional collaboration tools such as file sharing, polling, and whiteboarding capability to effectively simulate a physical learning space.

### Challenges with Video Conferencing Software 

Video conferencing solutions can come with their own set of challenges, including: 

**Call quality:** One of the most common issues with video conferencing software is call quality. While the software itself can be robust, the quality of the video or audio itself is highly dependent on the internet speed of the users involved. It’s critical to ensure that users have access to reliable internet when using video conferencing software to prevent potential frustration.

**Security concerns:** As with any software used for internal and confidential communication, buyers need to assess a product’s security protocol. While video conferencing tools have been the subject of security breaches in the past, vendors have taken steps to enhance meeting security, such as requiring passcodes to enter a meeting, implementing the use of waiting rooms, and strengthening administrative controls.

### What are the top video conferencing software options for remote teams?

For remote teams, the best video conferencing software offers reliability, strong collaboration features, and seamless integration across devices and tools. Based on G2 reviews, these platforms are top choices for distributed workforces:

- [Google Meet](https://www.g2.com/products/google-meet/reviews): A simple, browser-based solution that integrates with Google Workspace, offering real-time captions, screen sharing, and easy calendar-based scheduling for remote collaboration.
- [Skype](https://www.g2.com/products/skype/reviews): Known for its familiarity and ease of use, Skype supports HD video and chat for smaller teams needing a straightforward communication tool without added complexity.
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews): Combines video conferencing, team chat, file sharing, and app integrations in one platform, ideal for remote teams already using Microsoft 365.
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews): Delivers consistently high-quality video and audio, along with breakout rooms, recordings, and strong security controls, making it a remote work staple for businesses of all sizes.

### What is the best video conferencing app for small businesses?

For everyday meetings and client calls, [small businesses](https://www.g2.com/categories/video-conferencing/small-business) value simplicity, reliability, and strong core features. According to G2 reviews, these tools deliver exactly that:

- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews): A browser-based platform that offers secure video meetings, screen sharing, and webinar tools—well-suited for small teams looking for affordability and ease of use without sacrificing essential features.
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews): Provides HD video, built-in AI enhancements (like background noise removal), and whiteboarding tools, all in a scalable package that supports small businesses as they grow.
- [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews): Delivers crisp audio and video quality with Dolby Voice, along with meeting analytics and calendar integrations,ideal for small businesses prioritizing call clarity and professionalism.

### How to Buy Video Conferencing Software 

#### Requirements Gathering (RFI/RFP) for Video Conferencing Software

Whether a company is just starting to explore video conferencing software or looking for a more appropriate solution for its needs, G2.com can help inform buyers of the market and assist them in selecting the best software for their business.

The first step in deciding what kind of video conferencing software a buyer should look at is to assess the needs of the organization as a whole. Does the organization already use this kind of software? If so, what works and what doesn’t? Is this the first time the organization will be using video conferencing software? If that’s the case, buyers will need to determine how they plan to implement this software and whether or not their current systems are compatible. Some points to consider are:

**Company size:** Buyers will need to ensure that the products they are looking at will suit the size and need of the organization. When purchasing software, it’s important to ensure the product has the appropriate scalability to adapt to changing needs. 

**Integrations:** Many companies need to leverage adaptable solutions that easily fit into an existing software ecosystem. To ensure that a new product is adopted and properly utilized by employees, it’s critical to ensure that the new tool is compatible with a company’s devices and applications, such as calendars, [email software](https://www.g2.com/categories/email), [CRM software](https://www.g2.com/categories/crm), and [project management software](https://www.g2.com/categories/project-management). Additionally, buyers must confirm that the new conferencing system is compatible with existing technology such as room systems, mobile devices (iOS and Android), operating systems such as PC and Mac, as well as common web browsers such as Safari and Chrome. This will help to reduce any potential friction users frequently face when implementing new technology. 

#### Compare Video Conferencing Software Products

**Create a long list**

The first step to finding the perfect video conferencing software is to create a preliminary list of products that fit the buyer’s general needs. The next step is to narrow down the list by selecting specific features that are must haves or requirements for the buyer. G2.com provides information about the best video conferencing software, allowing buyers to filter options as well as user reviews to help narrow down the product list to a more relevant selection.

**Create a short list**

Creating a short list of products is an important step in the buying process. While it may be daunting to filter through various products, users can get help by utilizing G2’s compare feature. This feature will take products of choice and display them side by side so the buyer can easily determine which software ticks the important boxes on the list.

**Conduct demos**

Once the buyer has narrowed down the product list, the next step is to conduct a demo. Demos allow buyers to see a product and its features in more detail. To ensure a buyer gets the most out of a demo, it’s important to go in prepared. Buyers should have a business scenario ready that will fully test each product in consideration. Additionally, buyers should inquire about cost, vendor support, and any concerns they have about the product. Adequate preparation will make it easier for a buyer to compare products after the demos are completed.

#### Selection of Video Conferencing Software

**Choose a selection team**

Video conferencing software is very practical and widely used in many businesses. With that in mind, a good starting point would be to select three to five team members from various departments and seniority levels (such as IT, upper management, and associates) to be part of the selection team. The more varied the selection team is, the better a company can assess how well a product will meet its needs.

**Negotiation**

Once the selection team has narrowed down their software picks, it’s time to discuss customization options, pricing, and the type of support needed from the vendor. It’s always important to address pricing options, even when they are listed on a vendor’s website. Many software vendors will provide discounts and custom pricing options based on what the buyer is looking to purchase. 

**Final decision**

Once a buyer has made the final decision on a product and is ready to move forward with a purchase, it is recommended that they conduct a final demo, inquire about a trial run, and determine what the next steps are if the product doesn’t ultimately fit their needs. It's also important to look into the kind of support the vendor provides following implementation. Most vendors will provide customer support services, such as video chat, to ensure ease of use as well as a pleasant customer experience. These steps can provide a buyer with an additional sense of security and confidence when making a final decision.

### Video Conferencing Software Trends

**Focus on security and privacy**

Due to remote work and hybrid teams becoming more common, companies will begin to permanently rely on video conferencing software for everyday communications. As a result, privacy and security are becoming increasingly important to businesses. Following some well-known security concerns in 2020, such as the infamous [FBI warning](https://www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic) about hackers and the hijacking of online meetings, software vendors are continuing to implement changes to ensure customers are protected from outside threats. Features such as end-to-end encryption, passcodes, and multi-factor authentication are becoming more common across various video conferencing tools. 

**Enhanced user experience**

Vendors are utilizing advanced artificial intelligence (AI) and machine learning to enhance audio and video functionality and quality, which is vital now that so many people are working from home who rely on these tools daily. For example, natural language processing, a subset of AI, can automatically detect unwanted sounds, toning down the background noise for those who are not on mute and enhancing the speaker’s voice. Visually, computer vision is used to blur the user’s background or add a virtual backdrop, adjust color and lighting, and even touch up the user’s appearance. These advanced features take HD video conferencing solutions to a new level.