Joy Loyalty is a user-friendly app that offers straightforward, easy-to-apply solutions. On top of that, their customer support is fast, thorough, and genuinely helpful. Review collected by and hosted on G2.com.

I do not find anything to dislike about Joy Loyalty. Review collected by and hosted on G2.com.

Setting up the loyalty program was very straight forward. Good options for awarding events like birthdays and referrals. Look and feel integrated nicely with the theme of my site. Customer support is easy to contact and very helpful. Hana and Cody have been great. Review collected by and hosted on G2.com.

I haven't found anything that I dislike about Joy loyalty Review collected by and hosted on G2.com.

Easy to use, with fast customer support, and the software actually works to increase the conversion rate. Review collected by and hosted on G2.com.

UI could be better, like on the product page, earn xxx points for purchase, this banner could be more attractive. Review collected by and hosted on G2.com.

flexible in setup, great customer service (Hana walked me through all the steps and was a great help)

and many features Review collected by and hosted on G2.com.

redeem points within shopify POS is only available in a paid plan. even a limited version would be appreciated, as we use shopify for 80% in POS and only 20% online Review collected by and hosted on G2.com.

It works. It's simple to set up and use. Customer service is very attentive and responsive. Review collected by and hosted on G2.com.

Had a few issues in the past but were always solved promptly, and that's why we've been using it for more than a year. So nothing to dislike really. Review collected by and hosted on G2.com.

Product features are great for the price compared to some of the more established offerings and just as mature. Technical support is second to none and that is important when it comes to something as feature rich as a rewards platform that needs integrating with comms & website to create great UX.

Implementation had a few minor hiccups but was relatively straightforward.

Customers are making good use of it and that it was the correct decision on our part to add the feature. Review collected by and hosted on G2.com.

Absolutely nothing to complain about. I cant really fault them at all. Review collected by and hosted on G2.com.

The customer support responds very quickly, is exceptionally friendly, and extremely efficient. Many thanks at this point to Sonny. :-) Review collected by and hosted on G2.com.

We have no complaints and are very satisfied. Review collected by and hosted on G2.com.

We’ve been using the Joy Loyalty app for a while now, and it has completely transformed the way we engage with our customers. The app is beautifully designed, super intuitive, and packed with features that are incredibly easy to set up and customize. Our customers love the rewards system, and we’ve seen a noticeable increase in repeat purchases since implementing it.

But what really sets Joy apart is the phenomenal support team. Every time we’ve had a question or needed help, the staff has gone above and beyond—quick responses, clear instructions, and always so friendly and professional. It truly feels like they care about our business as much as we do.

If you’re running a Shopify store and want to build loyalty and keep customers coming back, Joy Loyalty is a no-brainer. Highly recommended! Review collected by and hosted on G2.com.

Nothing, i love everything about this app! Review collected by and hosted on G2.com.

I really like that the Shopify integrated app is easy to set up and use. Plus, the customer support is always friendly, professional, and quick. Review collected by and hosted on G2.com.

Sometimes it's difficult to remember where to find those customizations for loyalty account page titles but that's more a 'me' issue than a 'Joy' issue! Review collected by and hosted on G2.com.

Support has been great. I haven’t really had any issues with the app so far. Review collected by and hosted on G2.com.

A more affordable plan for smaller shops like mine would be really helpful. I currently have only 401 members and don’t get many sign-ups, so it’s hard to justify paying for a higher-tier plan. Review collected by and hosted on G2.com.