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I like this tool because it has allowed us to better manage the data of entry, exit, number of normal hours and overtime worked by each employee in a staff that grows and decreases according to the development of new projects focused regionally, the system of contracting services and labor relations is somewhat complex and this tool facilitates us to make estimates without errors. Review collected by and hosted on G2.com.
We have not had any problems with this software, it is fast and effective. Review collected by and hosted on G2.com.
122 out of 123 Total Reviews for Journyx
Overall Review Sentiment for Journyx
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The recent upgrade did not make this program better, in my opinion. I had some reports that no longer work, and I was very upset about that. It's hard to find time to REDO reports that once worked great. Even the new appearance is not as usual friendly and created a situation where people had to be trained again. I've never understood why updates/upgrades force the user to learn the system anew and why we're forced to do this. No one asked me if the program's updates were necessary and why the view of the system had to change. Very, very frustrating. Review collected by and hosted on G2.com.
Some of my reports don't work now. Don't like the new view either. Why must you make it hard on users???
Also, we still have errors when we run Accountlink. Negatives don't work well. Frustrating. Review collected by and hosted on G2.com.
Using Journyx has taken our payroll and Job Costing process from over 12 hours down to 4! Extremely easy to use for the office and users in the field. Review collected by and hosted on G2.com.
Occasionally there are some sync issues but they are usually easy to figure out on my own or if I need support they are very quick to find a fix. Review collected by and hosted on G2.com.
Easy to customise for individual use, easy to administer Users
Report extracts into Excel format
Useful tools to manage holiday entitlement
asp service means always using latest version of the software Review collected by and hosted on G2.com.
Not easy to amend time sheets once they have been approved.
The asp service we use can sometimes run slowly and make data entry painful
Number of useful features are add ons with additional cost Review collected by and hosted on G2.com.
It is easy for the office to submit time off request and track what has been used. Our office tracks many of our projects and task based on hourly allocation. To know the true cost, we have to know the amount of effort put into that task. JournyX makes it very easy to run reports based on different components. I can run it globally throughout the office, narrow it down to one employee, run it based on one specified project, or even use keywords that we have set up through our office system. Many other software's that we reviewed did not allow true customization that was advertised. We have had major success running reports on various different components. Review collected by and hosted on G2.com.
When submitting expenses for mileage, it would be helpful if we could plug the going rate for mileage and them not have to do the math. That way it would reduce errors in calculations. We have employees that are often in the field and on-site. It would be helpful if the mobile software and the online software were a little more fluid in connecting. We have had instances that people clock in-out on site and then get into the office next day and shows they never actually punched in for the day. if this could be improved it would greatly improve our functionality and not having to edit timesheets. Review collected by and hosted on G2.com.
Journyx implemented our complex time tracking requirements in short time frame. This is because Journyx can be easily customized to track and report time at multiple levels. Time entry for staff was simplified with the use of specific dependencies between various categories. Reports and reporting dashboards are flexible and easily customized. Review collected by and hosted on G2.com.
As the admin for our instance, I have found that any difficulties that we may have encountered have been quickly addressed by the Journyx Support Team. Review collected by and hosted on G2.com.
Brilliant customer support and implementation team.
Its just a project tracking and timesheet system - that's a really good thing!
Really good support.
Licensing model. Review collected by and hosted on G2.com.
Would like to white label the product more.
Could do with being a little more flexible in areas for customisation.
User Experience could be improved when uploading documents and attachments. Review collected by and hosted on G2.com.
Journyx Support has always been quick to answer my questions and help me solve anything I need help with. Review collected by and hosted on G2.com.
Jourynx is a powerful tool, which means it can also be a little complex to use sometimes. They have good documentation, so it's usually straightforward to find answers. What I'd love to have is more documentation showing use case scenarios for how our company could get more out of the product, because we're only using a small part of the capabilities it could provide for us. Review collected by and hosted on G2.com.
