I appreciate how simple it is to make forms with Jotform. It's very easy to use, which makes my work more straightforward. I also like that there are free options available for nonprofits, which is helpful. The ability to see everyone who has signed up in a sleek, one-page format is another feature I find valuable. Additionally, the initial setup was very easy and straightforward, with popups or highlights guiding me on where to go. Overall, I'm really happy with Jotform since it worked really well for me. Review collected by and hosted on G2.com.

Over this is a very good platform however the publish tab was the most difficult and felt clunky and not as smooth as the main page Review collected by and hosted on G2.com.

Recently, I’ve been thoroughly enjoying all the integrations that Jotform provides. They’ve helped my business run more efficiently, without needing to rely on so many different software tools. In particular, the PayPal integration has saved me hours by reducing the manual work of receiving payments through other platforms and then having to record those payments separately. Review collected by and hosted on G2.com.

I’ve been able to get by mostly with the Free Account, but recently I had to upgrade so I could have more forms available. I don’t like having to delete forms I’ve completed in the past; I prefer to keep them saved without them counting against my form limit. Review collected by and hosted on G2.com.

I use Jotform to create and manage online forms for students, and it helps eliminate manual data collection and reduces errors associated with traditional methods. I really like its ease of use and flexibility. The drag and drop form builder makes it simple to create professional forms. Additionally, the wide range of integrations and automation features work especially well for us. These features help us streamline our entire workflow, capturing data instantly and organizing it while providing real-time notifications. Jotform is also very customizable, attractive, and more useful compared to Google Forms. The initial setup was very easy. Review collected by and hosted on G2.com.

While Jotform is very effective overall, there is room for improvements in pricing and access to advanced features in lower tier plans. Some customization options and integrations are limited unless you upgrade. Introducing more flexible pricing tiers or allowing users to unlock specific features as add-ons instead of upgrading to a full plan would be very helpful. Review collected by and hosted on G2.com.

The ability to create forms with complex functionality that cannot be found with other options like Google Forms. Review collected by and hosted on G2.com.

Currently, the only thing I do not like is the AI bot taking up screen space and no way to close out. Review collected by and hosted on G2.com.

What stands out most about Jotform is how intuitive yet incredibly powerful the platform is. Building a form from scratch is completely painless, and setting up advanced conditional logic—like showing or hiding fields based on user answers—is remarkably straightforward.

The standout feature for me, however, is the data extraction and reporting capabilities. Jotform makes it incredibly simple to analyze submissions by allowing us to effortlessly download data into Excel files or automatically convert responses into visual reports like pie charts and bar graphs. This built-in visual reporting saves our team massive amounts of time when compiling updates for stakeholders. When you combine this extensive feature set with its highly competitive pricing tiers, it offers unmatched value compared to other form builders on the market. Review collected by and hosted on G2.com.

There is honestly nothing that I dislike about the platform. It consistently delivers on all its promises, runs smoothly without any performance issues, and fully accommodates all our data collection and reporting workflows. It has been a flawless tool for our team's needs. Review collected by and hosted on G2.com.

I enjoy the flexibility in creating a form with variety. I find it very helpful to create workflows. We are a Microsoft organization and MS Forms is not friendly for people outside the organization. It's clunky and cumbersome. Jotform fits our need. Review collected by and hosted on G2.com.

I'm not a fan of the lack of collaboration. Wish this was more of an option without it having to be time sensitive. Review collected by and hosted on G2.com.

I use Jotform to keep track of distributions in my community outreach projects, like providing free CPR and harm reduction resources. It helps me stay organized and track things properly, which is important since I deal with memory issues due to a brain injury. The best thing about Jotform is how easy it is to use for both myself and those filling out the form. It's very self-explanatory and easy to navigate, which cuts out a lot of the hard work in remembering who is getting what and when. The initial setup was extremely simple, and I found it easy to use even though I'm not very tech-savvy. Jotform is my go-to tool, and I don't use it with other software. Review collected by and hosted on G2.com.

Only thing I can say is pricing. It’s pretty expensive for the first upgrade. I receive a lot of responses but $40 a month is a lot to handle when I use it for charity work. Review collected by and hosted on G2.com.

We use Jotform every day. It is how we book classes, get order inquiries and leads, we use it for contracts clients sign for bookings and even surveys. It is affordable and incredibly versatile. Review collected by and hosted on G2.com.

My only complaint if I had to have one would be that I'd like more payment integration types available on my forms versus the client being able to only choose one for example allowing them to choose PayPal , square or CashApp vs just giving them one option. Review collected by and hosted on G2.com.

What I like best about Jotform is how easy the drag-and-drop builder makes it to quickly create structured intake forms for recruiting and internal workflows. I use it to capture candidate information, manage internship interest, and standardize request submissions without needing technical support. The conditional logic and customization options make it simple to tailor forms for different audiences, and the ability to deploy forms quickly has saved our team significant time compared to manual tracking methods. Overall, it’s a very efficient way to streamline data collection and keep processes organized. Review collected by and hosted on G2.com.

One area that could be improved is managing more advanced workflows across multiple forms, especially when trying to centralize reporting or maintain consistency across teams. While the platform is very flexible, organizing large numbers of forms can become harder as usage grows. Some integrations and automation features also take a little time to configure initially, but once set up, they work reliably. Overall, these are minor limitations compared to the time savings and usability the platform provides. Review collected by and hosted on G2.com.

We use Jotform mainly to create contact and lead forms for our website, and we like how straightforward it is to use. The drag-and-drop builder makes it simple to put a form together without needing any coding. There are also plenty of templates available, so most of the time we can just tweak an existing one instead of starting from scratch. Once a form is live, submissions come in neatly, and it’s easy to review and check the responses. Review collected by and hosted on G2.com.

The interface can feel a bit slow at times, especially when loading forms or checking submissions. We also noticed that some advanced features are only available in paid plans, which is understandable, but it can feel limiting when getting started. Review collected by and hosted on G2.com.