Easy form builder with lots of templates

* Mobile-friendly data collection and offline form support

* Integrations with tools like Google Sheets, PayPal, Slack, and CRMs

* Built-in e-signatures and approval workflows

* Conditional logic that makes forms feel dynamic Review collected by and hosted on G2.com.

Advanced workflows and integrations may become expensive

* Large or complex forms can occasionally feel slow on mobile devices

* Customization options, while powerful, can get overwhelming for beginners

* Some users report notification delays or sync issues with integrations Review collected by and hosted on G2.com.

I find Jotform very useful for simplifying the processes for event management, making the whole process easier. The ability to create my own forms is a feature I value for submissions and managing events. I also appreciate how it creates a nice downloadable spreadsheet, which is handy. Jotform is affordable and streamlined in its processes, which is great for managing reservations. The initial setup was very easy and straightforward. It's simple to use, allowing both me and my teammate to access and review the information in our account and workspace with ease. Review collected by and hosted on G2.com.

Didn't find anything other than having a space for a company name. Review collected by and hosted on G2.com.

I use Jotform primarily for collecting customer feedback through online surveys, which helps gather insights and understand customer preferences. I love the conditional show/hide fields as they make filtering way easier. The intuitiveness of the program makes it very easy to use. With Jotform, I only need to create one form using conditional settings to decide which one to show, rather than having to create 25 different forms. The initial setup of Jotform was extremely easy. Review collected by and hosted on G2.com.

I guess, instead of clicking back and forth between build and options, it could be a little bit more streamlined with the conditional formatting. I'd like to have both of them on the same page so I can just draw an arrow from one field to another instead of going back and forth. Review collected by and hosted on G2.com.

The drag and drop form builder is intuitive, and enables our team to build professional and fully customized forms in minutes without any knowledge of coding at all. The large template library has been an important time-saver, providing us with a solid starting point in all of our customer survey and in-house approval processes. The conditional logic feature has been also very advantageous, whereby we have been able to develop smart forms that change according to the user response as well as providing a much more simplified process to our respondents. Review collected by and hosted on G2.com.

The free version of Jotform is very limited when it comes to numbers of submissions per form and storage space, making it more likely than not that teams will move to a paid plan faster than anticipated when forms will be used regularly. Though sufficiently good in most scenarios, the customization of forms can be perceived as restrictive when attempting to meet more sophisticated design needs without an understanding of custom CSS. Review collected by and hosted on G2.com.

I am an upper school head and have the need to create a lot of permission forms. Jotform is SO easy and keeps all the forms in one place. It is also very easy to post the form link on our website and to email it to specific families. The forms are also easy to embed and integrate into our website to make the user experience flawless, even for people who struggle with technology. Review collected by and hosted on G2.com.

While the cost is high compared to other solutions, I think it is worth it. Review collected by and hosted on G2.com.

I like how Jotform makes booking and filling in my calendar automatically a lot easier than doing it manually. The automatic emails to customers to confirm bookings are really helpful, and it's so easy to use. These emails are sent once customers fill in a form, guiding them on what to expect and do next, which saves me from having to explain it personally. Plus, the initial setup was easy. Review collected by and hosted on G2.com.

I wish Jotform allowed scheduling of emails based on the time the customers have selected. Right now, I can only send emails immediately after they complete the form, which means I can't send appointment reminders ahead of time. It would be better if I could schedule emails based on the date of the appointment, not just when the form was submitted. Review collected by and hosted on G2.com.

Jotform is so flexible for numerous business needs from using their simple out the box fields or the numerous widgets provided. Review collected by and hosted on G2.com.

It used to be the support as you would get numerous agents answering a support ticket and this would delay fixes being delivered. However this seems to have dramatically improved with the initial agents provided responses very quickly which actually fix the original ticket. Review collected by and hosted on G2.com.

The form interface is very easy to use despite having a lot of features. The free tier has all of the tools and options I need and can seamlessly integrate with Google suite. Review collected by and hosted on G2.com.

It can take quite a while to get used to all of the options as there are so many. And it takes a bit of time to familiarize with the interface in order to design the form you want. Review collected by and hosted on G2.com.

I like the simplicity of Jotform, as the learning curve is minimal. I also especially value the integrations with Google Sheets, Google Drive, and Web Hoot through N8N, as it is very secure and all of that helps me a lot. I find it super practical to be able to automate processes and connect it with different tools. Additionally, they are always innovating, which is important at this time. Review collected by and hosted on G2.com.

I think there's an issue that changed privacy a little, I understand, but they didn't notify us. Now, before I could download the link and have a link where I could download the CV, now it tells me I don't have authorization. I made contact, but honestly, I didn't follow up because I found another solution, which was to have it sent to me redacted when filling out the application. Review collected by and hosted on G2.com.

I really liked how easy it was to create the form itself, and what truly sold me on continuing to use it was the workflow. I was able to take a simple request form and route it through multiple layers of approvals, with a final destination for entry into our system. Another big plus is that it’s free, so you don’t have to worry about anything up front. You can also try out the different integrations, get support, and review performance to decide whether you want to move toward a paid plan. Review collected by and hosted on G2.com.

So far, I haven’t found anything I dislike about it. Review collected by and hosted on G2.com.