--- title: Jotform Reviews meta_title: 'Jotform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5324 reviews by the users' company size, role or industry to find out how Jotform works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 5324 scale: '5' date_modified: '2026-07-13' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Jotform Reviews **Vendor:** Jotform **Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Average Rating:** 4.7/5.0 **Total Reviews:** 5,324 ## About Jotform Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results. ## Jotform Pros & Cons **What users like:** - Users find Jotform to be **extremely easy to use** , appreciating its intuitive navigation and quick access to forms. (1083 reviews) - Users appreciate the **ease of creating forms** with Jotform, enhancing organization and streamlining event management effectively. (715 reviews) - Users highlight the **intuitive setup process** of Jotform, making it easy to create and customize forms seamlessly. (475 reviews) - Users value the **user-friendly platform** of Jotform, which simplifies navigation and enhances overall experience. (464 reviews) - Users love the **user-friendly design** of Jotform, appreciating its ease of use and powerful functionality. (457 reviews) - Users appreciate the **user-friendly form creation** of Jotform, enhancing both data collection and professionalism in design. (439 reviews) - Customization (434 reviews) - Customizability (427 reviews) - Easy Setup (425 reviews) - Users appreciate the **intuitive design** of Jotform, making form creation and management seamless and user-friendly. (407 reviews) **What users dislike:** - Users find the **pricing too expensive** compared to other survey sites, impacting perceived value and accessibility. (277 reviews) - Users struggle with **missing features** like font color changes, math functions, and ease of building forms in Jotform. (238 reviews) - Users face **form navigation issues** and limited integration options, complicating the user experience with Jotform. (231 reviews) - Users find **limited customization options** frustrating, particularly for graphics and changing font colors in Jotform. (221 reviews) - Users find **navigation and comprehension challenging** , especially with some directions and complex features in the form design. (212 reviews) - Users experience a **steep learning curve** with Jotform, as navigating features and integrations can be challenging initially. (190 reviews) - Improvement Needed (158 reviews) - Limitations (148 reviews) - Limited Options (141 reviews) - Feature Limitations (139 reviews) ## Jotform Reviews ### 1. Beautiful, Customizable Layouts and Forms Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Brooklyn J. | Marketing Liaison, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Jotform?** I love how easy it is to make a beautiful layout and get all the forms I needed. Everything is super customizable and easy to use. **What do you dislike about Jotform?** I didn’t like that it “tricked” me into buying a paid plan. I made a submission with a signature form, and then tried to delete the signature component, but it still had me pay to have any more submissions. **What problems is Jotform solving and how is that benefiting you?** Collecting information about my participants in a really helpful way. It’s laid out really well and helps me see everything at once. **Official Response from Marijoy A:** > Hi Brooklyn, Thanks for using Jotform. We're glad to hear that you found it easy to use and that it helped you collect participant information more effectively. Regarding your feedback about subscribing to a paid plan, deleting submissions does not free up your monthly limits. You can either wait for your limits to reset or upgrade your account to increase them. For more details about account usage and limits, we recommend checking out this guide: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 2. Streamlined Form Handling with Helpful AI Chat **Rating:** 5.0/5.0 stars **Reviewed by:** Aleks B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Jotform?** I use Jotform for my business to create forms and send out links, making the process more efficient. I love that a user can fill out fields and it fills the PDF correctly, and I appreciate that people can sign forms online on their phone or computer and it looks the same, with everyone receiving PDF copies after. The AI chat is helpful, particularly when I need assistance with things like creating the live chat bot. Jotform's functionalities are great, and the initial setup was very easy. **What do you dislike about Jotform?** I think some of the conditional rules could be better or more straightforward. I can't remember the specifics right now but sometimes if a form is more complex it's tough to manage. I also don't love that the checkboxes show up the way that they do. It's hard to adjust size and sometimes the form already has checkboxes so I wish they could just be filled in instead of creating new boxes because they often don't align. **What problems is Jotform solving and how is that benefiting you?** Jotform streamlines my business processes, making us more efficient. I love that it fills PDFs correctly and allows signing forms online from any device. The AI chat is helpful for creating live chat bots. **Official Response from Elton Regs:** > Hi Aleks, Thanks for your detailed review. We're delighted to hear that our platform is helping streamline your business processes. We also appreciate your feedback about conditional logic and checkbox alignment. If you can share a few more details, it would help us get a better idea of what you need and how we can help. Feel free to share the details through our Contact Us page at https://www.jotform.com/contact/. We're here to assist. ### 3. Fast, Affordable Custom Forms with AI Help and Powerful Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Douglas p. | Software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2026 **What do you like best about Jotform?** I can create custom forms using an easy-to-use interface. It also has an AI helper and runs very quickly. After that, I can use advanced filtering to filter and sort my data. There are some very powerful integrations, and it’s very affordably priced with a solid tier model. **What do you dislike about Jotform?** I wish my Bronze tier included support for more signatures each month. **What problems is Jotform solving and how is that benefiting you?** Collecting customer data, filtering the responses, and exporting the responses. **Official Response from Elton Regs:** > Hi Douglas, Thanks for your thoughtful review and for sharing your experience using our platform. It's great to hear how the intuitive Form Builder and AI features have helped you create customized forms efficiently. We also appreciate your note about the limits on the Bronze plan. Each plan is designed with specific usage thresholds to balance performance and accessibility, but your feedback is valuable and helps highlight where more flexibility could improve your experience. If your needs grow, exploring higher tiers can provide increased monthly allowances for signed documents. If you have any questions or suggestions, you can create a Help Center thread through our Contact Us page: https://www.jotform.com/contact. We’ll be happy to help. ### 4. Dynamic Form Creation with Some AI Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Tracie S. | Marketing Specialist at a Growing Local Business, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Jotform?** I appreciate that Jotform is quick to use, thanks to its AI Assistant, even though there are some bugs. It feels more secure and professional than using a Google Form. The options for choosing fields and the ability to add graphics within reason are things I like. Jotform allows us to be more effective in reaching out to our people, and it’s handy that I can quickly export results. The AI did a good job with the first form, which could be beneficial for many people. I find it easy to sort responses to tailor further information to only those interested. Being able to use contests and surveys as the same thing is how I am using it. I'm happy that the setup was easy since it's mainly just me handling it. I learned today that there’s a payment feature too, and I plan to explore more integrations. Overall, I am happy with Jotform and would rate it a 10 for recommending it to others. **What do you dislike about Jotform?** The first feature I could not believe it did not have is a quick copy for a field. I had to recreate several questions from the beginning by dragging over the module/style and then adjusting all settings again. Is there a way you can Clear Cache in AI Helper? AI Chats can get bogged down and I think that is what was happening on the longer form. I needed people to agree to 5 things. It could not understand how to do that so I moved on then went back and did it myself and a little bit of testing. On the Scholarship form I just made, I told the AI can you make this so it goes Live on April 1 and then shuts down on April 30... It said those changes were made (Yes). After reviewing my web teams work, the form was live (this was in March). I turned it off and have set a manual alarm to remind me to turn it off. It definitely needs a GO LIVE date feature. **What problems is Jotform solving and how is that benefiting you?** Jotform allows us to be more effective in reaching people with our contests, making forms more secure and professional. It's quick, thanks to the AI assistant, and lets me sort responses efficiently, combining contests and surveys into one seamless process. **Official Response from Elton Regs:** > Hi Tracie, Thanks for sharing your experience. We're glad to hear that our platform is helping you create forms quickly, reach your audience more effectively, and manage responses with ease. Regarding copying fields, you can duplicate and manage fields within a form using the steps in this guide: https://www.jotform.com/help/242-how-to-manage-multiple-fields/. If you're referring to copying fields from one form to another, this guide will show you how: https://www.jotform.com/help/how-to-copy-fields-from-one-form-to-another/. To enable your form during a specific date range, you can set this up using conditions. While our guide shows how to enable or disable a form based on time, you can follow similar steps, but you'll be using a Date Picker element: https://www.jotform.com/help/439-enable-or-disable-a-form-based-on-time-using-conditions/. As for your comment about the AI Helper, we'll need a few more details to better understand what you're trying to do. Feel free to reach out and share the information through our Contact Us page: https://www.jotform.com/contact/. Our team would be happy to take a closer look and help. ### 5. Beautiful Forms - Efficient Processes - Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Rhi M. | Owner - Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Jotform?** I love how easy it is to generate a customized form for my company or my clients that I can integrate into my processes. I switched over from TypeForm after struggling with the formatting limitations over there and couldn't be happier about making the switch. I can replicate, brand, and organize forms easily. My clients and team members love the user experience and the ease of implementing forms within a website, email, or process. I am using these forms every single day and look forward to continuing to find more ways to implement they for myself and my clients. **What do you dislike about Jotform?** One feature my previous software used to have was the ability to add an image choice for the multiple-choice questions. This was helpful when I needed someone to decide visually which selection/choice they wanted to make on the form. Adding this feature would be very helpful! **What problems is Jotform solving and how is that benefiting you?** I used JotForm to collect information from my potential and existing clients. We create things like Onboarding Forms for new Clients, Project Request forms for Existing Clients, and Content Submission forms for existing clients. In addition, we use JotForm for all our Website Forms like Inquiries and Contact Forms, etc. It solves the problem of having needing an easy to use software that allows anyone on my team ( not just developers) to create nice-looking, thorough, secure forms that are versatile in their placement/integrations options. **Official Response from Elton Regs:** > Hi Rhi, Thanks for sharing your excellent experience using our platform. We are glad that it fits your needs. We have the image choice widget in which you can add multiple images to be chosen. For more information, you can check this out https://www.jotform.com/widgets/image-choices. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help. ### 6. Complete and intuitive platform, with useful integrations and agile support **Rating:** 4.5/5.0 stars **Reviewed by:** Jeronimo G. | Autonomo, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Jotform?** It is a very comprehensive and intuitive platform with very good performance. It has many very useful integrations, both from other platforms or services, as well as AI tools. The technical and commercial service is very attentive and agile. All of this at a very flexible price according to the needs of each project or moment. Totally recommendable. **What do you dislike about Jotform?** I have not found any negative points in its use **What problems is Jotform solving and how is that benefiting you?** Resolve all types of needs for the organization, registration, and management of my events. **Official Response from Elton Regs:** > Hi Jeronimo, Thanks for your positive review. We're happy to hear that you find our platform intuitive. It's rewarding to know that the integrations and AI tools are helping you get the most value out of your work. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help. ### 7. Well-Refined UI and Smooth Signing with Highly Customizable Forms **Rating:** 5.0/5.0 stars **Reviewed by:** Momentum C. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Jotform?** Jotform is very well made, with all functions that I need available. The form includes a signing function, with very smooth operations and a well refined UI. The form also ensure a very high customization for customers. **What do you dislike about Jotform?** Jotform's many amazing functions are usually paid, and at a very expensive rate. It would be really nice to have cheaper pricing for smaller businesses and non-profit organizations to attain for functions at a lower price. **What problems is Jotform solving and how is that benefiting you?** I was alwasy looking for a waiver signing tool for my company, and there isn't any other forms like Jotform that support that with all the information that I can provide with my clients. **Official Response from Elton Regs:** > Hi Momentum, Thanks for your 5-star review. We're glad to hear that Jotform provides all the functionality you need and that you're enjoying features like the signing capability and the smooth, refined UI. We do offer a 50% discount to non-profit organizations. You may apply at this link: https://www.jotform.com/nonprofit/pricing/. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 8. Good Form Builder **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew S. | Owner **Reviewed Date:** March 27, 2026 **What do you like best about Jotform?** I find Jotform's conditional building and the different features to add to forms particularly useful. It's great for designing forms with branding and offers automations for exporting results. I appreciate the ease of use, making it simple to have one central place for families to apply. The ability to create multi-page forms and use conditional logic is a big plus, along with file uploads that seamlessly export to Google Sheets. The display of submissions on Jotform has a good UI that's easy to read, and the initial setup was very easy to use. **What do you dislike about Jotform?** Pricing is high for what is provided. I wish there were tiers where we could pay a lower price and not have features we don't need. **What problems is Jotform solving and how is that benefiting you?** Jotform makes it simple to create and manage forms for scholarships, offering easy building with features like multi-page forms, conditional logic, and file uploads, which then export to Google Sheets. **Official Response from Elton Regs:** > Hi Matthew, Thanks for your detailed review and for sharing how your experience has been with our platform. It's great to hear that some features have helped you create a simple and centralized application process and that the setup and submission view felt clear and easy to work with. We understand your feedback around pricing and the wish for more flexible plan tiers that focus only on the features you need. Maintaining the quality, reliability, and continued improvement of our platform is a priority, and that's reflected in how plans are structured. Yearly plans do offer better value since they're discounted compared to monthly billing, and you may also want to check current offers at https://www.jotform.com/discounts/. If you have any questions or suggestions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We’ll be happy to help. ### 9. Highly Customizable, Perfect for Small Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Jotform?** I use Jotform for my small business app focused on onboarding and time tracking. It's easy to use and allows us to track job allocation. The customizable features are a big plus; it's more aesthetically appropriate and looks more professional than Google Forms, which I used before. I can put our logo and company pictures on the app, giving it a professional look for onboarding new team members, and it doubles as a 'company app or portal' for our team. The ability to send team notifications through the app is pretty cool. Also, when my team submits a form, I receive an email, so they don't need to reach out to me. When they clock in and out, the hours auto-populate in the back office, making payroll a breeze. Jotform has many capabilities, and I consider it a valuable tool for our operations. **What do you dislike about Jotform?** There was a learning curve working with the elements. At first, it seemed clunky and limited. But as I figured it out, I realized it is far more robust than I thought at first. Navigating the site, like getting back to my workspace was something I had to learn too. The menu is there, just sometimes hidden. I wish there was an a la carte way to upgrade certain features instead of levels, like token purchases or something like that. I had to upgrade to Bronze because of one form and all the other features in the Bronze plan I do not really need. Hopefully, I will find some use for them in the future because the annual price was outside my budget, but I needed more than 100 form responses for the month. **What problems is Jotform solving and how is that benefiting you?** Jotform simplifies onboarding and time tracking, reducing time-consuming hour reporting. It eliminates HR issues by allowing team access to forms and time clocks on phones, auto-populating hours for payroll, and removing the need for manual updates. **Official Response from Elton Regs:** > Hi Shannon, Thanks for your 5-tar review. We're thrilled to hear how you're using Jotform to power your onboarding and time tracking processes. It's great to know that customization, notifications, and automation features are helping streamline your operations and make payroll easier. We understand that getting familiar with the platform can take some time, and we're glad to hear that as you explored further, you found it to be more robust and capable than it first seemed. If you're open to it, we'd be happy to learn more about your use case and help you find the most cost-effective setup that fits your needs. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 10. Effortless Setup, Fun Surveys with Powerful AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** June 09, 2026 **What do you like best about Jotform?** I love using Jotform because it allows me to mass distribute stuff and get feedback effectively. I really enjoy the format of the surveys—they're fun and whimsical. The AI features are really neat and make things very easy for me. I find the whole process incredibly easy, literally easier than opening a Gmail account. Plus, the platform surprised me by creating documents that were way better than I had imagined, with boxes for acknowledgment, signatures, and everything. It's great, and I think it's excellent for business needs or even PTA-type needs. **What do you dislike about Jotform?** I've only used it, like, once myself. As far as, like, you know, paying for the service. So, you know, I don't have a ton of history or feedback for that. **What problems is Jotform solving and how is that benefiting you?** Jotform lets me mass distribute marketing materials and gather feedback, which would've been impossible otherwise. It's great for sending out surveys and receiving action requests from clients or members. **Official Response from Richie Pareja - Contractor:** > Hi, Thanks for your 5-star review. We're thrilled to hear that Jotform has made it easy for you to distribute surveys, collect feedback, and create professional documents with minimal effort. It's especially rewarding to know that you enjoy the survey experience and find our AI-powered features helpful in simplifying your workflow. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 11. Intuitive and Customizable, with Room for Improvement in Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Pablo F. | Vice-Director, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Jotform?** Above all, it seems to me that Jotform has a quite intuitive and easy-to-understand interface without needing to know much programming. It is very customizable and I love that, besides having almost all the functions I am looking for. **What do you dislike about Jotform?** The truth is, I would like it to be easier to set up a field where specific answers need to be entered, like having a text validation for specific answers to do things like passwords. And the same with being able to access forms through a password, which I think is not possible. And finally, I would really like them to have native integration with Notion instead of doing it through Zapier. **What problems is Jotform solving and how is that benefiting you?** I use Jotform for forms for my non-profit association, mainly to collect data and signatures. It's easy to sign binding documents, and the intuitive interface helps to understand without advanced programming knowledge. **Official Response from Elton Regs:** > Hi Pablo, Thanks for your detailed review. We're glad to hear that you find our platform intuitive and easy to use, and that the customization options help you create the forms you need for your non-profit association. Regarding password protection, it is possible to restrict access to your form using a password. You can learn more about how to set it up here: https://www.jotform.com/help/579-how-to-password-protect-a-form/. As for connecting your form with Notion, it is currently possible through Zapier. You can learn more about the integration here: https://www.jotform.com/integrations/notion. Regarding text validation, if you could share more details about what you'd like to achieve, it would help us better understand your needs. If you'd like to share more or have any questions, feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help. ### 12. Easy Form Creation with Helpful Chatbot Assistance **Rating:** 4.5/5.0 stars **Reviewed by:** Dorothy H. | Executive Director - Orlando Metro Unit, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Jotform?** The ease in which you can create a form as well as the Chatbot assistance available. It has been quite helpful in refining follow up documents. **What do you dislike about Jotform?** The basic version was pretty limiting. I have recently upgraded to monthly and look forward to seeing additional features available. **What problems is Jotform solving and how is that benefiting you?** We use it for a community event annually. It has allowed us to capture information on the participants for follow up, as well as clearly define the expectations. An auto thank you and follow up messaging is also perfect to ensure everyone is on the same page. **Official Response from Richie Pareja - Contractor:** > Hi Dorothy, Thanks for your excellent review. We're glad that you find our platform easy to use. The Starter plan is designed to help users explore and test our core features and integrations before committing. We're glad to hear you've upgraded to the monthly plan, and we’re excited for you to experience the full range of features it offers. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 13. Jotform makes managing website inquiries easy **Rating:** 3.5/5.0 stars **Reviewed by:** Tarun K. | IT Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Jotform?** I use Jotform everyday to manage a single embedded form on my WordPress website that collects contact and inquiry details from the Contact Us page. I’m on the Starter (free) plan and embedding the form was very easy. I copied the embed code from Jotform, added it to a Shortcode block in my page editor and the form displayed immediately without any technical setup. The platform is extremely easy to use. Adding fields, checkboxes, drop-downs, recaptcha and conditional logic is intuitive and I can update the form quickly whenever I need to change labels or rearrange fields. I also check and adjust this form regularly, so it fits naturally into my workflow and I’m always confident it works as expected. Jotform offers a huge library of free templates, which made getting started much faster. I customized the form using multiple features, including submission management, logic rules and various field types. Managing submissions is simple - I can view, sort and export entries easily, which saves time compared to manually handling emails. Even though I’m only using one form, the combination of templates and features makes it feel very capable and flexible. I haven’t integrated Jotform with other software yet, but embedding it into WordPress was seamless and worked perfectly the first time. Whenever I’ve had questions, customer support has been responsive, clear and helpful, even on the free plan, which makes maintaining the form stress-free. Overall, Jotform is reliable, easy to implement, feature-rich for a free plan and fits smoothly into my website workflow. It makes managing form submissions effortless and ensures I can keep my website organized and professional. **What do you dislike about Jotform?** Overall, I’m happy with Jotform, but the free Starter plan has a couple of limitations. The 100 MB available space feels quite low and increasing it to 1 GB would make the free plan much more practical. The monthly form views, currently capped at 1,000, can also be reached quickly even on a moderately visited website, so raising this limit to at least 5,000 would be very helpful. **What problems is Jotform solving and how is that benefiting you?** Jotform solves the problem of collecting and managing website inquiries efficiently. Before using it, visitor messages would get lost in emails or were harder to organize. With Jotform, every submission from the embedded Contact Us form is captured automatically, easy to view and can be sorted or exported quickly. The templates, customizable fields, and logic rules allow me to create a professional form that fits my website without any technical hassle. Even on the free Starter plan, Jotform saves me time, keeps submissions organized and ensures I can respond to visitors promptly. Overall, it makes handling website inquiries simple, reliable and efficient. **Official Response from Elton Regs:** > Hi Tarun, Thanks for your excellent review. We're thrilled to hear that Jotform fits so seamlessly into your WordPress workflow and that embedding your form was quick and straightforward. It's great to know that the Starter plan is meeting your needs, from intuitive form building and conditional logic to easy submission management and templates that help you get up and running faster. We're also happy to hear that our support team has been helpful, even on the free plan. We understand your concerns about the storage and monthly form view limits. The Starter (free) plan is designed primarily for testing and exploring Jotform's features, while higher limits are available on our paid plans for growing needs. That said, we truly appreciate you taking the time to share your suggestions. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 14. Effortless Waiver Signatures with Jotform **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler W. | Sr. Coordination Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Jotform?** I like that Jotform is automated and sends me a complete list of all the jobs. It's very simple to set up and it keeps everything organized and clean. I can easily give parents a QR code, which they can use to send me over the signed form. This organization helps ensure I receive all the documentation neatly. **What do you dislike about Jotform?** I think the payment feature is a little bit more expensive than it should be, considering I did all the work to put the job form together. **What problems is Jotform solving and how is that benefiting you?** Jotform keeps everything organized and ensures I receive all documentation cleanly. Using a QR code, parents can quickly send signed forms. Plus, getting a complete list of all tasks is a breeze. **Official Response from Elton Regs:** > Hi Tyler, Thanks for your positive review. We're delighted to hear that Jotform is helping you stay organized and efficiently manage your job records. Just to clarify, all the payment integrations are free to use, but for the Starter (free) plan, there's a payment submission limit of 10 per month, which we believe is enough for basic usage. If you need a higher limit, you can always upgrade your account to a higher plan whenever the need arises. If you have any questions or suggestions, feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll do our best to help. ### 15. Effortless Jotform Surveys with Flexible Image & Document Uploads **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany L. | Graphic Designer, Public Diplomacy Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Jotform?** I like the ease of creating Jotform surveys, adding elements, customizing color and theme, and especially the ability for participants to add image and document submissions without needing any specific account. **What do you dislike about Jotform?** There isn't an easy way to create a table and put images and text in the different cells. **What problems is Jotform solving and how is that benefiting you?** Helps get information from large groups of people and then analyze it or use it to get to the next step. **Official Response from Richie Pareja - Contractor:** > Hi Brittany, Thanks for your 5-star review. We're delighted to hear that you enjoy how easy it is to create and customize surveys with Jotform. It's great to know that features like adding form elements, personalizing colors and themes, and collecting image and document uploads help you create the experience you need. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 16. Proactive Training and Support That Makes Jotform Easy to Master **Rating:** 4.5/5.0 stars **Reviewed by:** John H. | Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Jotform?** The training and support. They are very proactive in making sure you know the features available and how to use their product. For example how to create forms, add-ons like a feature to link to a spotify playlist. And they have an academy with learning track. **What do you dislike about Jotform?** I do not currently have a dislike about jotform. **What problems is Jotform solving and how is that benefiting you?** Helping to solve gathering customer data for marketing. Helps to import it into google sheets to analyze the data to see where marketing is working and where customers are from. Easy to use and ideal for a small business. **Official Response from Richie Pareja - Contractor:** > Hi John, Thanks for your 5-star review. We're glad to hear that our training and support have been helpful in getting you up to speed and making the most of Jotform’s features. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 17. Robust, Easy UI with Powerful Plugin Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Joe S. | Director of IT, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Jotform?** It is very robust, has an easy user interface, and the ability to integrate other plug ins to accommodate more complex workflows. **What do you dislike about Jotform?** Although it does have some free entry points to try it out, the thresholds for more expensive subscriptions plans are hit pretty quickly. I'd like an education level enterprise solution that might be a little more inexpensive. **What problems is Jotform solving and how is that benefiting you?** Currently this is getting us away from paper forms pretty well. Signature verification is currently a little spendy, but that is the solution we're looking to focus on. **Official Response from Richie Pareja - Contractor:** > Hi Joe, Thanks for your 5-star review. We're glad to hear that you've found Jotform both robust and easy to use while still being flexible enough to support more complex workflows through integrations and plugins. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 18. Great Integrations, Custom Logic, and On-Brand Form Styling **Rating:** 4.5/5.0 stars **Reviewed by:** Joe A. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2026 **What do you like best about Jotform?** I like the integrations and the ability to add custom logic, and I also appreciate being able to style the form to match the brand’s colors and overall image. **What do you dislike about Jotform?** Maybe the fact that you need to go from free to bronze just for more submissions, i think there should be a plan before that that has like maximum 500 monthly submissions **What problems is Jotform solving and how is that benefiting you?** It solves the need for a basic HTML form, and it integrates well with most of the tools we use. **Official Response from Richie Pareja - Contractor:** > Hi Joe, Thanks for your excellent review. We're glad to hear you're enjoying the integrations, custom logic features, and the flexibility to style your forms to match your brand identity. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 19. Must-Answer Forms and Easy PDF Email Access—No More Deciphering Handwriting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jotform?** We are able to make required information a 'must answer' option. The forms come back to our email in PDF format so easy to access and import. No longer trying to decipher patient hand writing! **What do you dislike about Jotform?** When importing a PDF form, it only imports the first 6 pages, not the entire form, meaning multiple forms were required. No option to pay for one year, had to enter credit card details and agree to have subscription roll over. **What problems is Jotform solving and how is that benefiting you?** Forms are completed in full and can be imported into our medical software with ease. They come in PDF format rather than as individual photos of a multi-page document, which makes them much more usable. Once the forms are created, they’re also very easy to share and disseminate via a link. **Official Response from Elton Regs:** > Hi, Thanks for your thoughtful feedback and for sharing how our platform has improved your workflow. We appreciate your positive words. Regarding PDF imports, you should be able to import up to 25 pages if you're on the Starter, Bronze, or Silver plan, and it's 50 pages for the Gold plan. If you're experiencing an issue, you can let us know so we can check. About billing, subscriptions are set up with automatic renewal to help avoid service interruptions, but you can cancel your subscription at any time. If you have any questions or would like help with PDF setup or subscription options, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We'll be happy to help. ### 20. Effortless Form Creation with Stellar ChatGPT Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Kristie R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Jotform?** I use Jotform to create custom employee reviews and send them to my employees to fill out. Jotform allows me to flawlessly create and stay connected with all my employees in one place. The form creation is easy and integrates with ChatGPT, which makes it even simpler. I am able to use ChatGPT to ask what specific questions would be beneficial in an employee self-review and then connect this right to the Jotform form creator, copy and paste, and the form gets created, which saves me so much valuable time. I manage 5 companies and cannot tell you the ease and simplicity that Jotform allows so I can focus time elsewhere. I did a lot of research and found that Jotform was one of the highly recommended software for form creation. The initial setup was super simple. **What do you dislike about Jotform?** I would like to see a simpler dashboard that is easier to navigate. Having everything accessible from one screen instead of having to click through multiple layers would be beneficial. I recommend organizing it around your core business workflows rather than individual forms. Group forms into clear categories such as customer, operations, hr, and accounting so everything aligns with how the business actually functions. It would also be beneficial to create a simple manager-level view that highlights key items such as open RMAs, pending issues, or overdue tasks. This allows leadership to quickly see what requires attention without navigating through multiple forms. **What problems is Jotform solving and how is that benefiting you?** I use Jotform to effortlessly create employee reviews and stay connected with my team. It integrates with ChatGPT, saving valuable time by helping me generate relevant questions quickly. This allows me to manage multiple companies and focus my time elsewhere. **Official Response from Elton Regs:** > Hi Kristie, Thanks for your 5-star review. We're happy to hear that Jotform is making it easier for you to stay connected with your employees and manage reviews across your companies. We'd love to learn more about your ideal setup. Could you share a bit more about how you’d like the dashboard to be structured? For example, what key items or workflows would you want prioritized on a single screen, and how would you prefer categories like customer, operations, HR, and accounting to be organized? You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 21. Organized and Efficient, Challenges with Mobile Editing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Jotform?** I love how Jotform helps me keep organized and allows me to approve and deny forms that I want to work with. It's easy to work with and accessible. I appreciate that it collects all the important information upfront, so everything's submitted clearly, and I don't have to go back and forth with my clients. It's great that it makes things easier by gathering all the details in one place, so I don't have to constantly follow-up or ask additional questions. Everything I need is submitted and organized, helping me keep everything in just one place. **What do you dislike about Jotform?** Sometimes I feel like it's a little hard to edit certain things. Particularly, editing billing information, managing subscriptions, or editing emails that are sent out can cause it to glitch a bit. I think if I had a laptop, it would work easier. **What problems is Jotform solving and how is that benefiting you?** Jotform makes it easier to gather client details all in one place, eliminating constant follow-ups and organizing everything I need. It keeps things organized and simplifies approvals. **Official Response from Richie Pareja - Contractor:** > Hi, Thanks for your excellent review. We're thrilled to hear that Jotform is helping you stay organized and streamline your approval process. It's especially rewarding to know that collecting all the necessary information upfront has reduced back-and-forth communication with clients and made it easier to manage your workflow. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 22. Jotform Streamlined Our Release Forms and Cut Admin Time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Jotform?** Jotform has significantly reduced our admin time. Since everything is online, it makes it incredibly easy for parents to complete and submit release forms for events, and the whole process feels smooth and straightforward. **What do you dislike about Jotform?** The only downside I’ve found is that there are so many different options to choose from, and some of them I don’t even know what they do. I just need to spend more time learning all of the capabilities that Jotform has to offer. **What problems is Jotform solving and how is that benefiting you?** Jotform makes it easy for parents to sign and return release forms quickly using a digital signature. We can share the link by email or text, which helps streamline the whole process. **Official Response from Richie Pareja - Contractor:** > Hi, Thanks for your 5-star review. We're thrilled to hear that Jotform has helped reduce your administrative workload and made the release form process easier for both your team and parents. Creating a smooth, convenient experience for collecting and managing forms is one of our top priorities, so it's wonderful to know that it's making a positive difference for your events. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 23. Easy, Flexible Forms That Streamlined Our Football Club Sign-Ups **Rating:** 3.5/5.0 stars **Reviewed by:** Faisal A. | Senior governance development officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Jotform?** We use Jotform for collecting membership information and managing supporter sign-ups for our football club. The platform is easy to use, flexible, and helpful for creating forms quickly without technical experience. It has made the sign-up process smoother for our club. **What do you dislike about Jotform?** I would like to see stronger wallet membership card features or easier integration with Apple Wallet and Google Wallet. **What problems is Jotform solving and how is that benefiting you?** Design **Official Response from Marijoy A:** > Hi Faisal, Thanks for sharing your experience. We're delighted to hear our platform has helped make managing your football club's membership information and supporter sign-ups easier. We appreciate your feedback about Apple Wallet and Google Wallet support. We'd love to hear more details to help us better understand your needs. Feel free to reach out through our Contact Us page at https://www.jotform.com/contact/. We're here to help. ### 24. Effortless Form Creation with Jotform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Jotform?** I use Jotform to create and manage forms for administrative and HR-related tasks like collecting employee information and onboarding documents. It helps keep everything organized and easily accessible while saving time by reducing manual data entry. I love how Jotform simplifies everything, taking something that could feel complicated and makes it easy and manageable. The drag and drop feature and ready-made templates help me create forms quickly without overthinking the process. I also appreciate how everything is organized automatically once responses come in. It makes my workflow smoother and less stressful. The initial setup was very easy, which I really liked. **What do you dislike about Jotform?** The platform works well overall, though a bit more guidance on advanced features would be helpful. **What problems is Jotform solving and how is that benefiting you?** I use Jotform to streamline form creation for administrative tasks, reducing manual data entry and errors. It simplifies organizing information, eliminates back-and-forth emails, and enhances efficiency, making my workflow smoother and more manageable. **Official Response from Elton Regs:** > Hi, Thanks for sharing this great review. We're thrilled to hear that you're finding Jotform useful and that it's making your job applications and internal communications so much easier. It's great to know that our features are hitting the mark and that you're able to create approval forms that are being used daily. Your feedback means a lot to us. If you have any questions, suggestions, or need help, please feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're here to ensure your continued positive experience with Jotform. ### 25. Jotform Was a Game Changer for Offline Event Lead Capture **Rating:** 5.0/5.0 stars **Reviewed by:** Ellison F. | Business Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Jotform?** This year, we started using Jotform to collect leads at our tradeshow booth, and it has been a game-changer. We built a fully customized form that captures exactly the data we need, includes a clear marketing opt-in, and — most importantly — works offline when the event's Wi-Fi inevitably struggles to keep up. **What do you dislike about Jotform?** We’re currently on the Starter Pack because we don’t have enough submissions each month to justify upgrading to the next package. That said, I really wish there were an option to purchase additional monthly submissions as a boost for the months when we need them. **What problems is Jotform solving and how is that benefiting you?** We needed an offline form that could connect with iPads at tradeshows. The process has been seamless, implementing it across our sales teams at multiple locations. **Official Response from Elton Regs:** > Hi Ellison, Thanks for using Jotform. We're thrilled to hear that our platform has been a game-changer for your tradeshow lead capture and that the offline functionality is helping your team stay productive. It's wonderful to know that your customized forms are capturing exactly the data you need. If you'd like to increase your monthly submissions limit, we have an increase limit program where you can earn more submissions by completing simple tasks. You can check it here: https://www.jotform.com/myaccount/increase-limits. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 26. Efficient Data Collection with Minor Geofencing Improvements Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Marco C. | Labor Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Jotform?** I really like how quick Jotform is. I'm able to find and research any type of information within seconds as soon as I open the app. It also saves me time when collecting people's data because I can create a template, send it over to my employees or vendors, and they fill it out for me. I find the geofencing feature valuable as it allows me to ensure information accuracy by verifying if someone's signing a form in the correct location. It really helps me when I send a sign-in sheet and know that a user has logged in from the right area. **What do you dislike about Jotform?** I would say the geo pausing could get a little bit better and can have some more in features instead of using plugins like the geofencing. I'm using a third party or plugin from you guys. There's a little bit of a learning curve, but it's, like, easy. Not it's I wouldn't say easy, moderate. **What problems is Jotform solving and how is that benefiting you?** Jotform saves me time by collecting people’s data efficiently. I create a template, send it to my employees or vendors, and they fill it out, which streamlines the process of getting necessary details from freelancers and vendors. **Official Response from Elton Regs:** > Hi Marco, Thanks for your 5-star review. We're glad to hear that Jotform is helping you work quickly and efficiently when collecting and managing data. It's great to know that features like templates and easy sharing are saving you time with employees and vendors. We appreciate your suggestions around geo features and the use of plugins like geofencing. If you’re open to sharing more specifics, we’d love to understand what improvements or additional features you’d find most useful. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 27. Customizable Forms and Reporting That Power Our Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Jotform?** The customizable forms, automated notifications, file uploads, and reporting tools help support our organization. **What do you dislike about Jotform?** Some of the limited customization of the forms can be a pain to effectively gather necessary data. Often notifications will end up in spam/junk folder. But this is not a deal breaker for all the pros. **What problems is Jotform solving and how is that benefiting you?** For prospective clients, Jotform helps gather contact information, service requests, and other important details in one place. For events, it simplifies registration and attendance tracking by automatically organizing responses and sending confirmation emails. Internally, staff can use Jotform to submit requests, feedback, or inquiries, helping reduce emails and keep information organized. **Official Response from Marijoy A:** > Hi, Thanks for your great review. We're delighted to hear our platform has helped support your organization and streamline your workflows. We also appreciate your feedback about form customization and email deliverability. If you can share more details about the customization you're looking for, it will help us better understand your needs. If you have any questions or would like to share more, feel free to create a Help Center thread through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 28. Effortless Group Orders, Seamlessly User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Sara U. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Jotform?** I love Jotform's user-friendly forms, which make it super easy for my customers to order team uniforms and pay seamlessly without leaving the app or form. Setting up is a breeze, and I don't spend a lot of extra time on it. The AI assistant is great. The ease of use is probably the most valuable aspect for me. It's a pretty convenient and cost-effective way to take care of individual customers. Jotform makes group ordering really easy, allowing for team variations like ladies fit, unisex fit, and different sizes. It's a convenient way to address variables. **What do you dislike about Jotform?** It used to be adding all the variables like sizes but that has been addressed and now goes very quickly. **What problems is Jotform solving and how is that benefiting you?** Jotform provides user-friendly forms for my customers to order team uniforms easily and pay seamlessly without leaving the app. It's easy to set up and saves me time, while the AI assistant enhances the experience. **Official Response from Elton Regs:** > Hi Sara, Thanks for your thoughtful review. We're glad to hear that our platform makes it easy for your customers to place orders and complete payments seamlessly. It's great to know that the user-friendly setup, flexibility, and help from AI support are saving you time and making everything more efficient. We appreciate your feedback. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 29. Powerful Workflow Automation, but Form Reuse Limits Create Extra Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Jotform?** The workflow automation is the main reason I created a Jotform account. I use Jotform to onboard clients for events, and being able to guide users through a step-by-step process (forms, agreements, uploads, etc.) has saved a ton of time and back-and-forth. The e-sign feature is also helpful as it allows me to keep contracts and onboarding all in one place instead of using multiple platforms. **What do you dislike about Jotform?** The biggest limitation I’ve run into is that you can’t reuse a form across multiple workflows, even if it’s not the starting step. For my use case, there’s a lot of overlap in information across different events, so I end up duplicating forms frequently. It starts to feel like you’re being pushed to create more forms than necessary, which can get chaotic to manage and also forces you to upgrade your plan faster. **What problems is Jotform solving and how is that benefiting you?** Jotform is helping me streamline and automate my onboarding process. Instead of manually tracking contracts, forms, and documents, everything is centralized and more organized. It’s made the process more efficient for me. **Official Response from Elton Regs:** > Hi, Thanks for your detailed review. It's great to hear how much our platform helps you guide people through your onboarding steps and keep everything in one place. It sounds like the setup you built supports your process well. While it's not currently possible to use the same form multiple times in the same workflow, the workaround is to duplicate the form for now. I've also escalated this as a feature request to our developers on this thread: https://www.jotform.com/answers/36656541. Once we have an update, we'll get back to you here. If you have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help. ### 30. Complex Forms and Impressive Free Functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Jotform?** What I like most about Jotform is that, in the free version, it already allows me to create a form with more than 500 responses, which is usually enough for the level of complexity we need. It's not a large-scale form, but it's something extremely necessary to meet the demand. In the free version, it already allows for a quite complete implementation in our work environment. The fact that it is comprehensive and allows for issuing a dossier at the end of all responses makes the delivered document already part of our process. I like that the start is very easy and, by exploring the tools, I can implement it in a few days. Although the construction of the forms is a bit more complex, it allows for reaching a very diverse audience. **What do you dislike about Jotform?** The issue of sharing, in the free version, sharing is either nonexistent or limited. **What problems is Jotform solving and how is that benefiting you?** I use Jotform to create complex forms with data cross-references, without needing to oversimplify the questions. It offers truncated and conditional response options, allowing me to reach a diverse audience with a single form. **Official Response from Elton Regs:** > Hi, Thanks for leaving a positive review. We're delighted to hear that our platform has been a strong fit for your needs, especially when it comes to handling a high number of responses and supporting your workflow, even on the free plan. Reach out to us if you have any questions by creating a thread in our Help Center through our Contact Us page: https://www.jotform.com/contact/. We'll be happy to help. ### 31. Effortless Form Creation for Landing Pages **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Jotform?** I use Jotform for forms on a landing page and I loved how Jotform was easy to use and how easily I could create a multi-step form. I appreciate the ease of use, especially since I've never created a form before and was having trouble on other sites. Jotform was easy, and I loved how it allowed me to create the form for free and put it on my landing page. I switched to a paying account when I was ready to go live with my ads. I loved how I didn’t have to pay until I was ready. The initial setup was super easy. I also use it with HubSpot and Zapier. **What do you dislike about Jotform?** As of right now, I haven’t experienced any issues. **What problems is Jotform solving and how is that benefiting you?** I find Jotform easy to use for creating multi-step forms on my landing page. It's great that I could start for free, and I only paid when I was ready, which made the transition smooth and cost-effective. **Official Response from Elton Regs:** > Hi Leslie, Thanks for your 5-star review. You're absolutely right. Jotform Sign plans are structured with different limits to support a range of usage needs. We aim to provide flexible options so users can choose a plan that best fits their workflow and volume requirements. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 32. User-Friendly Forms with Versatile Templates **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica C. | Dance Team Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Jotform?** I like that all of the features are built into the forms and are able to easily change them out and edit. I like that there are a lot of different templates to choose from so that you don't always have to build new forms from scratch and are able to copy and edit old forms as well. The forms are easy to copy and paste into other spreadsheets. They have been user friendly for people to fill out as well. **What do you dislike about Jotform?** I struggled with the app taking a long time to load, but customer support reached out and gave me several things to try to help with this. **What problems is Jotform solving and how is that benefiting you?** Jotform is constantly updating especially their app. They have fixed bugs and updates to run quicker and that helps me when I have an active form as I am constantly checking the forms and submission. **Official Response from Elton Regs:** > Hi Jessica, Thanks for your 5-star review. We're happy to hear that our platform's built-in features, templates, and ability to copy and edit forms have made form creation and updates easy for you. It's also great to know that exporting data to spreadsheets and providing a user-friendly experience for respondents have been working well. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 33. Effortless Registration with Jotform **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Jotform?** I use Jotform as the VBS Director at my church for registration, and I love how it solves the paper clutter problem since everything can be online. It saves me time because I can send out links via email or post them on social media sites. I find Jotform incredibly user-friendly, not just for me but also for parents, volunteers, and those registering. Even if someone knows nothing about technology, they can still use this platform. The premade templates are fantastic, with plenty to choose from, allowing for easy customization to suit any needs. The initial setup of Jotform was super easy for me. **What do you dislike about Jotform?** It's a little pricey **What problems is Jotform solving and how is that benefiting you?** Jotform solves the paper clutter problem by moving everything online, saving me time. It's user-friendly for both me and others. I love the premade templates that are easy to edit for customization. **Official Response from Elton Regs:** > Hi Lauren, Thanks for your great feedback. We're thrilled to hear that our platform has made registration easier for your church and that it's user-friendly for you, parents, volunteers, and anyone registering. We appreciate your comment about our pricing. Nonprofit organizations get 50% off when upgrading to a Bronze, Silver, or Gold plan. You can apply for a nonprofit discount here: https://www.jotform.com/online-church/pricing/. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We’ll be happy to help. ### 34. Game-Changing AI Features, Slick Performance, and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2026 **What do you like best about Jotform?** The AI features are really good, and I use them almost every day. There Customer Support It Really good, they got back to me once in 7 seconds, The pricing is really good, I Think a little to expensive but like the Phone numbers for £10 a month is a game changer. The performance is very slick, All INtergrations I Use, The UI is easy to use and understand **What do you dislike about Jotform?** Litteraly Nothing Maybe Prices, There a bit too pricey **What problems is Jotform solving and how is that benefiting you?** The intergrations, they have a add new 'what intergrations shall we add next' intergration, I said they should add youtube, when you upload a video, add a chatbot to the video to chat to the viewsers instead of reading comments outloud like a stream **Official Response from Richie Pareja - Contractor:** > Hi, Thanks for your 5-star review. We're thrilled to hear that you’re enjoying the AI features in Jotform and using them as part of your daily workflow. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 35. Smooth Document Handling with Room for Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Amy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Jotform?** I use Jotform for forms related to academy parents, and I like its ease of collection. I appreciate the signature feature and the convenience of having documents sent directly to Gmail. I also like the tables feature, which makes it easy for me to download, track, and clearly see answers. Overall, the way I can use Jotform simplifies tasks and improves my workflow. **What do you dislike about Jotform?** It would be great if you could mass send to people and track if they have opened the email and filled in the form. Needed signature but you have to pay on Jotform. **What problems is Jotform solving and how is that benefiting you?** I find Jotform makes it easy to collect information, use signatures, and have documents sent to Gmail. I also like how I can track and clearly see responses. **Official Response from Marijoy A:** > Hi Amy, Thanks for using Jotform. We're glad to hear that it has helped simplify your workflow and made collecting and tracking information easier for your academy. Regarding your feedback about mass sending to people, if you're referring to sign documents, you can use the Bulk Send feature. You can learn more in our YouTube video here: https://www.youtube.com/watch?v=1F5CujxU52A&t=80s. You can also track the signing process through the Sign Inbox, which shows whether a sign document has been viewed or signed. Here's a helpful guide: https://www.jotform.com/help/how-to-track-the-signing-process-of-other-parties/. As for signature features, Jotform Sign is also available on the Starter (Free) plan. If you've reached your monthly signed document limit, you can wait for it to reset or upgrade your account to increase your limit. You can find more information about account usage and limits here: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/. If you have any questions, feel free to create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 36. Empowers Nonprofits with Easy Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Jotform?** I like that Jotform is mostly intuitive, which is great for someone like me who isn't terribly tech-savvy. The outcome of using Jotform is really impressive to me, especially being able to replace pen and paper checks with a simple automated form. The setup was super easy, and I managed to get what I needed as a basic user. Also, I find it simple to use and would probably rate it a nine or ten for recommending to a friend or colleague. **What do you dislike about Jotform?** The support is challenging. I'd love to be able to get direct access to a person on the phone to troubleshoot problems. I run into a number of them. There's been a couple examples of product enhancements that I need in order to be able to deliver the outcomes I need, and Jotform is not able to give me a timeline. While they seem to be receptive to the product enhancements, they have no way of giving me timelines yet as to when I'm gonna see those enhancements live in the product. **What problems is Jotform solving and how is that benefiting you?** Jotform lets me avoid hiring a developer by building forms myself, replacing pen, paper, and spreadsheets with automated forms for online transactions, allowing me to do business ahead of season and bring an online store to market. **Official Response from Richie Pareja - Contractor:** > Hi, Thanks for your excellent review. We're glad to hear that Jotform was easy to set up and use and that it helped simplify your processes by replacing paper forms with automation. Regarding support, we do offer 24/7 support on our Contact Us page at https://www.jotform.com/contact/. We'd love to learn more about your experience. Could you share which specific product enhancements you're waiting for? We'll be happy to help. ### 37. Efficient and Flexible Platform for Forms **Rating:** 5.0/5.0 stars **Reviewed by:** Diana G. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Jotform?** What I like best about Jotform is how practical and easy it is to use. It offers many options and tools that make creating and managing forms very simple and efficient. **What do you dislike about Jotform?** What I don’t like is that you can’t copy and paste the form fields or formulas from one form to another, or from another form into mine. **What problems is Jotform solving and how is that benefiting you?** Jotform helps me streamline my work by making it easy to create and manage forms without complications. It’s practical, user‑friendly, and offers many options and tools that allow me to customize everything I need. This saves me time and keeps my workflow organized. Reduce my time **Official Response from Elton Regs:** > Hi Diana, Thanks for your review and for sharing your experience using our platform. We’re glad to hear it’s been practical and easy to work with, and that the available tools help you create and manage forms efficiently. About copying fields between forms, there are a couple of options that can save you a lot of time. You can use our single-page app called Field Manager, which lets you copy fields from one form to another. This makes it easy to reuse fields without rebuilding them from scratch. You can learn more here: https://www.jotform.com/help/how-to-copy-fields-from-one-form-to-another/. Another option is cloning an existing form and then editing the cloned version. This allows you to keep the fields, logic, and calculations you need while customizing the rest of the form. If you have any questions, you can create a Help Center thread from the Contact Us page: https://www.jotform.com/contact. We’ll be happy to help. ### 38. Effortless to Use with Smart AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Katrina S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Jotform?** I just started using Jotform to collect video submissions and I love how easy it makes it for everyone to submit in one place and get their consent to the conditions. I really like Jotform's AI feature because it auto-created my form for me, and I only had to add the specifics after. This was super valuable for me since I can get overwhelmed when creating a new page and finding all the sections I want to add. The AI made it easy by understanding what I wanted and activating the necessary sections on my form. The initial setup was extremely easy and simple; I made my account and created my initial idea in just a couple of minutes and had a form ready. My team initially tried using Google Forms, but Jotform offered much more freedom. **What do you dislike about Jotform?** I’ve had no issues with Jotform yet and it’s been great for me so I have no notes! **What problems is Jotform solving and how is that benefiting you?** Jotform makes it easy for everyone to submit in one place and get consent to conditions. The AI feature simplifies form creation, reducing overwhelm and helping me quickly activate sections. **Official Response from Elton Regs:** > Hi Katrina, Thanks for your 5-star review. We're glad to hear that Jotform is making it easy for your team to collect video submissions and manage consent in one place. It's also great to know that the AI form creation feature helped simplify the process and made it easier to get started without feeling overwhelmed. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 39. Simplifies Lease Applications, But Pricey **Rating:** 4.5/5.0 stars **Reviewed by:** Alex M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Jotform?** I really like how Jotform eliminates the need for users to resubmit PDFs. Instead, they just submit a form that we can embed on our website, making the process much simpler. Jotform fills the fields the way we want using the information provided in the online forms. The initial setup was fairly simple, though it might be because we're pretty tech-savvy. **What do you dislike about Jotform?** Jotform is kind of pricey and limits a lot unless you buy the higher tiers. I wish for more users on basic plans and cheaper plans, with way more availability. **What problems is Jotform solving and how is that benefiting you?** Jotform simplifies lease applications by removing the need for users to submit PDFs via email. It populates fields using online form data, streamlining the process. **Official Response from Richie Pareja - Contractor:** > Hi Alex, Thanks for your excellent review. We're glad to hear that Jotform has helped simplify your workflow by eliminating the need for users to resubmit PDFs and making the submission process easier through embedded online forms. We strive to keep our pricing competitive and believe our plans offer strong value compared to similar platforms, particularly with the wide range of integrations, customization options, and features included even in the Starter plan. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 40. Efficient Form Creation with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Jotform?** I like that Jotform is integrated with ChatGPT, which makes it easy for me to configure my forms. It really helps because I don't have much time. I can just go into ChatGPT, with the Jotform app, connect it, and make whatever form I need. The initial setup of Jotform was also easy. **What do you dislike about Jotform?** I had a hang up with the client intake form. The client couldn't navigate all the way through, and it lost all their information they sent. **What problems is Jotform solving and how is that benefiting you?** Jotform lets me easily give forms to clients without worrying, and I can quickly create forms using ChatGPT integration, which fits my tight schedule. **Official Response from Richie Pareja - Contractor:** > Hi Rachel, Thanks for your excellent review. We're delighted to hear that the Jotform integration with ChatGPT helps you create and configure forms quickly and efficiently. Regarding your client intake form, we would like to investigate this further. You can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 41. Fantastic Automation with Best-in-Class Data Harvesting and Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Darren S. | Communications Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Jotform?** The automation capabilities are fantastic. The capabilities for data harvesting and analysis are second to none. **What do you dislike about Jotform?** So far, my only issue is the over reliance on AI for support. We've had some conflicting advice from AI vrs real life agents regarding Jotform rules and policies. **What problems is Jotform solving and how is that benefiting you?** It's allowing me to retire a lot of old processes, which used different platforms etc, to streamline our forms, both internal and external. **Official Response from Marijoy A:** > Hi Darren, Thanks for your wonderful review. We're happy to hear that our platform's automation, data collection, and analysis capabilities are helping streamline your workflows and replace older processes across multiple platforms. We appreciate your feedback regarding your support experience as we continue to improve both our AI and live support to provide more accurate and consistent assistance. If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We're here to help. ### 42. Efficient Form Creation with Customization Options **Rating:** 4.0/5.0 stars **Reviewed by:** Austin S. | Content Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Jotform?** I really appreciate Jotform's ability to create different forms for lead capture, which is particularly useful when our website is tricky for creating landing pages. It integrates pretty well with some of our other tools like Microsoft Office, which is a plus. I find the CSS coding feature in Jotform quite valuable because it lets me do custom coding to enhance the form's appearance and functionality, especially for adjusting formatting and properties when viewed on mobile versus desktop. This was really useful for making the form look better. **What do you dislike about Jotform?** Sometimes I have to do a lot of clicking to get around and create the form the way I want, which includes formatting and other things. Each block has its own sub-menus, so it takes a little while. When you go into the advanced form designer, it can be a little tricky to find things you're looking for. **What problems is Jotform solving and how is that benefiting you?** I use Jotform for creating forms for lead capture, especially when our website struggles with landing pages. It integrates well with Microsoft Office and our website, making it a valuable tool in my role. **Official Response from Elton Regs:** > Hi Austin, Thanks for your excellent review. We're glad to hear that Jotform has been helpful for creating lead capture forms, especially when building landing pages directly on your website is challenging. It's great to know that the integration with Microsoft Office is supporting your workflow and that the ability to use custom CSS is helping you refine the appearance and functionality of your forms across mobile and desktop. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 43. Efficient Form Management with Minor Setup Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Kim P. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2026 **What do you like best about Jotform?** I like how Jotform allows me to combine a DNR form with a payment in one email, which is very efficient for my lake association needs. It also tracks who has signed and sends me the form, which used to be a cumbersome task when I did it by snail mail. Using Jotform is faster, and clients provide me with the needed information more quickly. **What do you dislike about Jotform?** I had a few issues with the links when combining forms. I set up two different emails to a group, one with payment only and one with payment and the form. The links with payment and form went out to payment only. **What problems is Jotform solving and how is that benefiting you?** I use Jotform to combine a DNR form with a payment in one email and track who signed. It's faster than snail mail and encourages clients to provide information quickly. **Official Response from Elton Regs:** > Hi Kim, Thanks for your excellent review. We're happy to hear that our platform has helped streamline your DNR forms and payment process and that tracking signatures and receiving completed forms has become easier for you and your clients. Regarding your feedback on links when combining forms, we recommend reaching out so our support team can check the links and help you resolve the issue. You can create a Help Center thread from the Contact Us page at https://www.jotform.com/contact/. We're here to help. ### 44. Simple Setup, Time Saver with Great Templates **Rating:** 4.0/5.0 stars **Reviewed by:** Shanai B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Jotform?** I use Jotform for client contracts and really appreciate that it's electronic, which means I don't have to print papers anymore. It's super helpful for online clients as they can easily return filled forms. Setting up my contracts was very simple with Jotform, and I found the heaps of templates available to be incredibly useful. It saved me heaps of time when preparing contracts since all I needed was to copy the link and share it with whoever needed to sign. Once I navigated the site, it was quite simple and easy to follow directions. **What do you dislike about Jotform?** I'm only using the free version currently which allows for only 10 contracts a month and the next paid option is for 100 a month. I find this gap and price variation huge! I don't quite need to pay yet, however if there was a cheaper option for 50 a month I would be more inclined to subscribe. **What problems is Jotform solving and how is that benefiting you?** Jotform solves the problem of not needing to print papers, especially helpful for online clients who don't send forms back. It saves me heaps of time with simple setup and many templates, and I just need to copy a link to share the contract. **Official Response from Elton Regs:** > Hi Shanai, Thanks for your excellent review. We're delighted to hear that Jotform has helped simplify your client contract process and eliminate the need for printing paperwork. It's great to know that using electronic signatures through Jotform Sign has made it easier for your online clients to complete and return forms. We do offer monthly subscriptions in which you can downgrade when you don't need the extra boost. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 45. Easy Form Builder and Overall a Valuable Resource **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Jotform?** The best thing about Jotfrom is the simplicity and ease in creating forms. The templates they have are robust and can be easily edited and modified to meet your specific needs. **What do you dislike about Jotform?** The least helpful think about Jotform is the fact that there was no clear identification that once a certain number of submissions had been received, regardless if they were deleted or not, that they will automatically and without warning, disable the forms not allowing anyone to access the forms without upgrading your plan. It almost felt like extortion, to a small degree. **What problems is Jotform solving and how is that benefiting you?** Jotform allows me to gather information for my on-boarding process in a quick and concise manner. I am currently trying to take my digitally created worksheets and documents that I have my clients complete transitioned into online forms to be completed. This will help tremendously in gathering information. **Official Response from Elton Regs:** > Hi, Thanks for your thoughtful review and for sharing both what worked well for you and where the experience felt unclear. It's great to hear that the form creation process and editable templates helped you build what you needed quickly and efficiently. Just to clarify, each plan includes a monthly submission limit. For example, the Starter (free) plan allows up to 100 submissions per month. As you get close to your limit, you'll receive an email notification and see a warning when you log in to your Jotform account. Once you reach the limit, your forms will be temporarily disabled. To reactivate them right away, you can upgrade to any paid plan for a higher submission limit. If you don't want to upgrade, you'll need to wait until your submission count resets to zero on the first day of the next month. Note that deleting submissions does not reset your monthly submission count. You can learn more here: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/#limit-reached If you'd like help reviewing your usage or exploring options that fit your needs better, we're always happy to help. Feel free to create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help. ### 46. Effortless Form Automation with Attractive Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Emilee M. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Jotform?** I find Jotform easy to use and send out, which is a big plus for me. I like that it automates the forms, so I don't have to send them out manually. It's been really helpful to have created our uniform order website on it, as it has automated that process fully and stopped me from getting messages for every order. The initial setup was very easy. Additionally, Jotform's pricing was a deciding factor for us to switch from a previous product. **What do you dislike about Jotform?** The form only accepts PDFs up to 15MB, and some of my forms are larger. **What problems is Jotform solving and how is that benefiting you?** Jotform automates our forms, eliminating manual distribution. It simplifies website creation, like our uniform order site, reducing order processing messages. It's easy to use and send out forms. **Official Response from Richie Pareja - Contractor:** > Hi Emilee, Thanks for your excellent review. We're glad to hear that Jotform has made it easy to send and automate your forms and that it’s helping streamline your uniform order process. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 47. Jotform Streamlined Our Compliance Document Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Batsheva I. | Director of Education and Programs, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Jotform?** Jotform has helped us take a process that required compliance documents to be signed and turn it into a more automated workflow. It saves us time and has really streamlined the process for our team. **What do you dislike about Jotform?** The website isn’t very clear about how to use the features. For example, we often upload our own forms to be filled out, and the final result should match the form we uploaded. However, on one project, the output ended up showing only the information the person entered, without it appearing on our form. I’m still not sure what we did differently compared with our other projects that led to this outcome. **What problems is Jotform solving and how is that benefiting you?** Getting signatures and forms completed quickly and easily for our clients. **Official Response from Elton Regs:** > Hi Batsheva, Thanks for your excellent review. We're thrilled to hear that Jotform has helped you automate what used to be a manual compliance process and that it’s saving your team time while streamlining your workflow. May we know the feature you're looking for? For any questions or concerns, use our Support Contact Form at https://www.jotform.com/contact/ and we’ll gladly assist you. ### 48. Intuitive and Powerful for Document Management **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2026 **What do you like best about Jotform?** I like that Jotform is a very intuitive platform. It's easy to navigate, and pretty much anyone can create a form without hassle. It's great for someone like me, who is not a programmer or web designer. The 'copilot' feature is spectacular because I can just say what I need or what I've been thinking about, and it helps me create forms right away. Setting it up was quite easy too, and you can do a lot for free before deciding to go for a payment plan. It integrates well with our team, making it an excellent tool for getting client signatures and using forms on the ground. **What do you dislike about Jotform?** I didn't quite understand the connection with ChatGPT. So probably that's something that could be improved. Because I couldn't get it, I didn't understand how it works. **What problems is Jotform solving and how is that benefiting you?** I use Jotform for onboarding and all onsite documents, streamlining inspections and health and safety risk assessments. It shifted us from manual to efficient digital form handling. **Official Response from Elton Regs:** > Hi Carlos, Thanks for your thoughtful review. It's great to hear our platform feels intuitive and easy to use, especially for someone without programming or design experience, and that AI features like Copilot have helped you create forms quickly. If you're referring to the Jotform ChatGPT app, this lets you create and manage Jotform forms directly inside ChatGPT using simple conversation. You can generate forms from a prompt, edit questions, adjust design and settings, and even review and analyze form submissions with AI, all without switching tabs. If you have any questions or suggestions, you can create a Help Center thread from our Contact Us page: https://www.jotform.com/contact. We'll be happy to help. ### 49. Easy to Use with Simple Forms and Smooth Sending **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna E. | Professional Dancer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2026 **What do you like best about Jotform?** That is easy to use, forms are simple and sending good **What do you dislike about Jotform?** It only allows a set number of forms, which wasn’t great for me. I also think it should offer a discount for the first month so you can trial it properly. Could improve by giving a trial for the first month. **What problems is Jotform solving and how is that benefiting you?** Its helped me because I struggled on google forms, so its saved me on this however its not saved me for the amount its offering as a free taster. **Official Response from Richie Pareja - Contractor:** > Hi Jenna, Thanks for your 5-star review. We're glad that you find our platform easy to use and that it fits your needs. We offer a first-day campaign in Jotform in which you can apply for a 50% discount on yearly plans. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help. ### 50. Powerful Form Builder, But Pricing Is a Barrier **Rating:** 5.0/5.0 stars **Reviewed by:** Sierra F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Jotform?** I like the form builder in Jotform. It's the only reason I use Jotform, as it helped me create my form and be creative with it. The initial setup of Jotform was really easy. **What do you dislike about Jotform?** I didn't like the lack of a free trial. I needed more than 10 signatures for my form, but I don't intend to use Jotform for anything else. I had to pay $40 just to be able to create workplace change, so that's kind of a bummer. **What problems is Jotform solving and how is that benefiting you?** Jotform solved my problem of getting signatures digitally for a petition at work, and the setup was really easy. **Official Response from Richie Pareja - Contractor:** > Hi Sierra, Thanks for your 5-star review. We're delighted to hear that you enjoy using Jotform's form builder and that it gives you the flexibility to create forms that match your vision. Making form creation both easy and creative is one of our core goals, so it's great to know the builder has been valuable for your needs. Our Starter (free) plan is designed to give users an opportunity to explore Jotform features, test workflows, and evaluate integrations before deciding whether a paid plan meets their needs. For users who require higher limits and additional functionality, we offer paid plans with expanded capabilities. If you have questions, you can reach out to us through our Contact Us page at https://www.jotform.com/contact/. 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[WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Jotform Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Monitoring** - Features - Performance - Identification **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Before the Job** - Calendar - Dispatch - Roles - Booking **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Data Capture** - Mobile - Websites - Social Media - Data **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Feedback** - requesting feedback - continuous feedback **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Analytics** - Export/Import - Reporting **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Personalization** - Branding - Links **Data** - Dashboard and Reporting - Historical Analysis **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Customization** - Forms - Personalization - Templates - Integration **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Jotform Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (979 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) - 4.5/5.0 (387 reviews)