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957 Jotform Sign Reviews

4.7 out of 5
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957 Jotform Sign Reviews
4.7 out of 5
957 Jotform Sign Reviews
4.7 out of 5

Jotform Sign Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Jotform SignQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Colleen R.
CR
Owner/Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jotform Sign?

I like that it gives me the ability to run my business securely and easily with the process and features that it offers. It also has many tutorials and guides to help access features that I am not familiar with. Using this service allowed me the ease of integrating some of my other softwares that I use for my business as well. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I can't think of anything that I dislike about the program at this time. I have only been using it for a few months but so far I am very please with the services and I am using the free software. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Colleen,

Thanks for sharing your experience. We're thrilled to hear that our platform has made it easier for you to gather sensitive information securely and efficiently and that our integrations are helping streamline your workflow.

If you have any questions or suggestions, feel free to share them with us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Adam Y.
AY
Business Systems Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Jotform Sign?

Came across Jotform purely by chance, but since I did it's been a game-changer. The ease of which you can put together an app or a form that can be sent out quickly and easily to staff and customers is great, and the range of customisation options means that it can be truly individual. We now use Jotform for a wide range of things, and it is being used almost daily by those we interact with. The built-in integrations with Google Drive and other services is also really helpful, as it cuts down on time spent carrying out repetitive tasks. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

A wider range of customisation options (size, shape, etc) wouldn't be a bad thing to see, and some of the options could be a little clearer and easier to understand. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Adam,

Thanks for sharing your positive experience. We're glad to hear that our platform has made it easy for you to create and share forms and apps with your customers. We understand that you are looking for more customization options in forms and apps. We recommend using the App or Form designer tool. You can find more information about this in our guide at https://www.jotform.com/help/300-form-designer-tutorial-lets-create-fantastic-forms/. If you're using the Classic layout, you can also inject custom CSS codes if you're looking for more customization options. For more information about this, please check out our guide at https://www.jotform.com/help/117-how-to-inject-custom-css-codes/.

If you have any specific customization features in mind that you're looking for, please feel free to share more details with us. We might be able to suggest some workarounds or alternatives within our existing features. Alternatively, we can take your feedback into account for future updates and improvements.

Feel free to reach out to us if you have any questions or need help through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Rodolfo O.
RO
Director Of Operations
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

One of the best things about Jotform Sign is its simplicity and ease of use. The interface is very user-friendly, making it easy to create and manage documents for e-signatures without any complex setup. I appreciate how quickly you can set up a new form and share it with multiple recipients. The platform is also packed with features that make it flexible—such as template customization and reminders to ensure documents are signed on time. The integration with other Jotform tools is seamless, which is a bonus if you're already using Jotform for other purposes. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

One area for improvement in Jotform Sign is the customization options for document templates. While it’s fairly easy to use, some design elements feel limited, especially when trying to match specific branding or formatting needs. Additionally, though the platform is generally intuitive, setting up more advanced workflows can occasionally feel less streamlined, requiring additional time and testing to ensure everything works smoothly. Some extra guidance or step-by-step tutorials for these complex setups would be a valuable addition. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Rodolfo,

Thanks for sharing your experience. We're glad to hear that our platform has streamlined your document-signing process, helping you save time and reduce errors. We appreciate your feedback about the customization of sign templates. If you can provide more details on the limitations you're facing with the design templates, it will help us better understand your needs and enable us to come up with a suitable solution or improvement.

We understand that more advanced workflows can require a bit more time and testing to get just right. We have guides available on workflows at https://www.jotform.com/help/guide-jotform-workflows/, which might be helpful for those more complex setups. Additionally, our customer support team is always ready to help you with any difficulties you may encounter.

Feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Cristina D.
CD
Senior RLHF Specialist (Contractor)
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jotform Sign?

Extremely easy to use and implement. Suited precisely to my frequency of use. Has just the right amount of features for new users. Extremely easy to integrate into our workflow. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The number of signable documents is limited, but we only need one per week, so this seems like it won't be a huge issue. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Cristina,

Thanks for your 5-star review. We're glad to hear that our platform fits your needs perfectly and helps streamline your signing process. We appreciate your positive feedback. If you find yourself needing more limits, you can easily upgrade your account using this guide: https://www.jotform.com/help/331-how-to-upgrade-my-account/.

If you have any questions, don't hesitate to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Victoria S.
VS
Marketing Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

Before using JotForm, we were sending out PDFs to our guests to have them fill out and return to us. Guests would have to use their computer to fill out the form and return, as it was difficult to do on mobile. Implementing JotForm was great so that our guests could easily fill out their paperwork and return from anywhere in the world. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

I would like the logic to be right when you're designing the form. Ex: Click on the question and you can add logic. I think it's a little annoying having to navigate to other tabs and remember which questions you wanted to add logic for. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Victoria,

Thanks for your positive review. It's great to know that our platform has helped simplify the process for you and your guests. We understand that navigating to different tabs for conditional logic can feel a bit tedious. To streamline the process, you can right-click on a field and select Conditional Logic directly from there, which will take you straight to the menu for setting up the logic. For an example, check the screencast at https://link.jotform.com/conditional-logic.

If you have any questions, feel free to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

RH
Mobile Service Admin
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

Jot From is easy to use and robust. Getting started with creating a new form and implementing it is super easy and intuitive.

It is easy to use for both end users, for the user creating the form and the user that will fill out the form. Our target audience is mechanics who are not always technically inclined, and they have used the forms with ease. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

The log in experience. Logging into jot form each time is an unintuitive process and honestly kind of annoying. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Ryan,

Thanks for taking the time to share your thoughts about our platform. It's truly heartening to hear that you find our platform easy to use and intuitive. Regarding the login experience, can you share more information on how we can make your experience even better? You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

RW
Attorney
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Jotform Sign?

Easy to format and set up the process for signatures...cheaper AND better than the "big" names. Ability to easily set up the form as usual with jotform with the signatures feature added is terrific. User friendly process. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

no downsides that I can see! WHy bash it when I like everything! Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hello Richard, Thank you for sharing your 5-star experience using our Jotform Sign feature. If you have concerns or suggestions, please contact us using our support contact form at https://www.jotform.com/contact/. We’ll be happy to help.

AS
Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

I use it for nonprofits for people to sign releases and sign up for events (volunteers, participants, etc). It is so convenient and easy to use. I also love the deep functionality, with dependent logic and lots of customization options. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Sometimes my audience tells me the paypal integration and other pay features glitched on them, especially when they're using a Mac. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Alex,

Thanks for the 5-star review. It's truly heartening to hear that you find our platform easy to use and that you're enjoying the customization feature. 

Regarding the issue with your PayPal payment field, can you share more information about this? You can reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

ST
Account
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

It is easy to use for different needs, especially forms that collect information and electronic signatures. In addition, it has an amazing generator that can be easily used by dragging and dropping. I also liked that it can be integrated into websites. Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Although we had some difficulties at the beginning but then everything changes for the better. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Sylvain,

Thanks for your great review. We're glad that our platform's ease of use and versatility in handling various needs have made a positive impact on your work. It’s great to hear that, despite initial challenges, things have turned around for the better. We appreciate your feedback and support.

If you have any questions or need help, don't hesitate to reach out to us through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to assist you.

Diana C.
DC
Program Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jotform Sign?

As a small but growing non-profit, we greatly value any platform that gives us the ability to automate tasks and develop record keeping so that our team can stay focused on what matters most- our clients. Jotform Sign takes the grueling paperwork process out of the equation for us and produces quality documents and a digital trail for us when retaining clients. Couldn't recommend more! Review collected by and hosted on G2.com.

What do you dislike about Jotform Sign?

Not much to say here! Jotform and Jorform Sign makes it easy for us to prioritize vital elements of our work. Review collected by and hosted on G2.com.

Response from Elton Regs of Jotform Sign

Hi Diana,

Thanks for sharing your positive experience using our platform. We are happy to know that by using our platform, you are able to go paperless and produce quality documents.

If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.