Joonbot Chatbot Builder Pros and Cons

drag and drop set up to creat the chat bot Review collected by and hosted on G2.com.

Absolutely awful support on a paid plan, they take your money then dont respond to any support requests, despite advertising a 1 day reply. AVOID THIS PRODUCT Review collected by and hosted on G2.com.

Relative ease of use for a complex task. There is no comparison between Joonbot and ManyChat. ManyChat has HOURS of tutorials. If you need that much assistance, you've created a poor product. Review collected by and hosted on G2.com.

nothing as of I yet. I prefer that they sacrifice features that 1% of users would use in favor of features that 99% of us will use. Review collected by and hosted on G2.com.

The simplicity / speed of interface construction Review collected by and hosted on G2.com.

Everything suits us perfectly and the team is friendly and responsive in case of questions. Review collected by and hosted on G2.com.

I wanted to make a fast setup: indeed in only 5 minutes, I had a first bot version live and ready to use. Review collected by and hosted on G2.com.

None for my usage, it's a good product, well thought. Review collected by and hosted on G2.com.

How helpful them were to create features that we required and how quick they were able to do them. We did not want an out of the box, bot that sits on a website and answers FAQ's. We need it the uniquely interact with 1000's of candidates in a very personal manner. JoonBot created a bespoke webhook for our CRM and in days we had a fully automated bot which updated our system. Review collected by and hosted on G2.com.

I really have not come across any hurdle that a quick email to their development team did not resolve in a quick and accurate manner Review collected by and hosted on G2.com.

This platform was very quick and easy to learn and begin to use effectively. There are countless ways that this program can be used, and it's very intuitive in it's design. I chose to use Joonbot for a research project for one of my classes at the University of Texas, and the Joonbot team was very responsive to each and every one of my requests for help. I also received email tips every other day or so directly from the Joonbot team which I found very helpful. Review collected by and hosted on G2.com.

The free trial is a tad too small. I would like it to include more features that would allow someone to really get a feel for Joonbot. Review collected by and hosted on G2.com.

Simplicity of use, modernity of the pop-up, availability of the team Review collected by and hosted on G2.com.

Nothing negative to report. No points noted. Review collected by and hosted on G2.com.

The pricing model is startup-friendly, the user interface is self-explanatory. The fluff was removed and only what is needed is what we see Review collected by and hosted on G2.com.

Once you delete a field in the free version, you cannot add a new field to compensate for the deleted one Review collected by and hosted on G2.com.

Joonbot has a very intuitive interface for building chat dialogs. There are various templates to start from. Overall look of the widget is very good. The feature of making its own webpage with chat is very useful. The team promises to add new features of customization for look and feel. Review collected by and hosted on G2.com.

The product and its marketing looks working but little unfinished. Review collected by and hosted on G2.com.

the creation of the bot was very simple - i'm not a developer and i was able to do it myself. just needed my developer to add to my site - but i was able to do everything else myself.

they also allow you to add memes and other fun graphics - and provide a helpful template to get you started.

lastly - wonderful customer service - they're very invested in making sure their users are successful. Review collected by and hosted on G2.com.

doesn't integrate with my site - so i can't capture user details without asking the user for them (i.e. name or email address).

reporting of the output is still a work in progress - but i have faith it'll be a robust system soon. Review collected by and hosted on G2.com.