Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"The Ultimate Project Management Software for Builders"
5/5
What do you like best about JobTread?

My team of five uses JobTread daily to communicate seamlessly across multiple jobs. We can chat amongst ourselves, or with customers, or with subs, all from the home screen. All communication is easily visible to everyone, and you don't have to get copied on every email to achieve it! Files, daily logs, calendars are all user friendly, intuitive and efficient. What I like best about JobTread is the budgeting feature - it is fantastic! Better than any other project management software I've ever used. Within weeks, my team was up and running in the software, preparing budgets, collecting bids, inputting selections, and creating contract documents. The feeback from our clients and subs has been positive as well. The customer support is out of this world. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

So far, it's a short list! Every issue I have encountered either has a simple workaround, or is being worked on as a feature request. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

It's great to hear that JobTread has become a one-stop-shop for your business! Thank you for being part of the JobTread family!

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Excellent Customer Support"
5/5
What do you like best about JobTread?

The JobTread software has been very easy to use and setup, but their Customer Support is the most impressive thing about this company! We have been very pleasantly surprised with how responsive they are and the lengths they go to in order to make sure their clients' questions are answered. We have also been very impressed with how regularly JobTread is adding new features and options to the software. We have made a number of feature requests that have made it to the top of the list and have been implemented. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

There are a few things that JobTread doesn't do that our previous software was able to do - such as capturing and cropping receipts from a phone and converting them to PDF. That is a feature update request that is being considered for the future, though Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Thank you for the 5 star review! We are happy to hear you have had a great experience with our Customer Support team and have been pleased with our routine feature updates! Thank you for being a part of the JobTread Family!

CH
Chad H.
Small-Business (50 or fewer emp.)
"30+ Years Experience, JT is the way..."
5/5
What do you like best about JobTread?

It is built for builders. It understands builders and it is flexible enough to allow us to create work flows that suit our needs but staying within the protective bounds of the programing. The customer support that we have receieved and the energy and response time is unmatched in the industry. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

There really isnt anything to dislike about JobTread. That is not to say it is perfect, but the groundwork is there. Sure, there are nuances that I would change but the development team listens and welcomes constructive criticism so all is well. that is really all that you can ask for when working with a platform designed for ease of use with thousands of builders. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Thank you for your awesome review, Chad! We're happy to hear that there is nothing you dislike about JobTread, and we hope that our continued, rapid development is able to improve on any changes that you envision. We pride ourselves on our customer service and truly value your feedback! Thank you for being part of the JobTread family!

JO
jake o.
Small-Business (50 or fewer emp.)
"job tread has made our business more efficient in job tracking as well as communication overall"
5/5
What do you like best about JobTread?

I like that you can easily see and maintain projects as they progress Review collected by and hosted on G2.com.

What do you dislike about JobTread?

i would like an active inventory feature where we can monitor inventory and move it to jobs accordingly to know the true costs. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Jake, thank you for your review! We're glad to hear that JobTread has made job tracking and communication more efficient for your business. We appreciate your suggestion about an active inventory feature and are dedicated to constant improvement. Thank you for being part of the JobTread Family!

Kelly R.
KR
Kelly R.
Small-Business (50 or fewer emp.)
"It's a no-brainer!"
5/5
What do you like best about JobTread?

It has helped us to stay organized, know exactly where we are in the project, and show us in real-time when we are behind on tasks and how that affects our margins. I love that everything is in one place now!

Before we job-costed with JobTread, we used our "little black book" to record our hours for the day. We thought we were doing good... Fast forward to the first job we tracked in JobTread and it told us a different story! We did not realize the tasks we were falling behind on or getting ahead of. We were able to adjust in real-time. When we saw one task getting behind and the profit margin getting lower, we were able to adjust and make it up in other places. It has helped us improve our margins after just one project!

The other aspect I love about JobTread is that everything is in one place now! I had a separate time-tracking app, task list, invoicing system, etc...Now I can do everything in one place! Some of my favorite features are:

Task Lists-We set priorities for the day for each person in our company and can see when they are accomplished so everyone stays up to date. No more miscommunication.

Kanban Views-It's important for us to be able to track where our leads are in the sales pipeline. This view makes it easy!

Digital invoices and contracts- We send everything to our clients through JobTread where they can view their invoices, pay directly on the invoice, and electronically sign their contracts.

Finally, I can't say enough about the customer service of this company! They truly feel like they are cheerleaders for our company. I felt special any time I had a question and Travis Lee would make me a video to help answer my questions! They truly listen to all the feature requests and do their best to make them happen to help make our life even more efficient.

This company is going to high places...Jump on board now! By far the best company I have ever worked with! Thank you JobTread for caring about small businesses like ours enough to create this software for us. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

The CRM is geared toward handling projects in JobTread but not as much toward leads. I would say this is the weakest point of JobTread. Once they improve this, it will be the gold standard of Project Management software! Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Kelly, we are so happy to learn how JobTread has streamlined your business! It is great to hear how much you value our customer service and wide array of helpful features. I will pass along your feedback about leads to the team. Our development is largely guided by customer feedback and we strongly believe in continuous improvement! Thank you for being part of the JobTread family!

Ezequiel V.
EV
Ezequiel V.
Small-Business (50 or fewer emp.)
"Amazing software for Remodelers who do EVERYTHING!"
5/5
What do you like best about JobTread?

It's versatile and customizable enough to fit the process we have Review collected by and hosted on G2.com.

What do you dislike about JobTread?

The setup took a while because it's a powerful software but once you watch some training and play around with it it's definitely worth it and much quicker Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Ezequiel, happy to hear that you have found the transition to JobTread worth it and amazing! It's great that you were able to centralize some of your business processes all in one place! Thank you for being part of the JobTread Family!

Sally F.
SF
Sally F.
Small-Business (50 or fewer emp.)
"Jobtread is the best!"
5/5
What do you like best about JobTread?

The customer service that the Jobtread home team provides is top notch. We've mostly worked with Travis. He is always available, is extremely knowledgeable, is very friendly, and wants to see you succeed. Travis goes above and beyond to help us get our workflow in order. We're using Jobtread everyday for estimating, scheduling, and job costing. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

I haven't discovered any downsides to using Jobtread. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Sally, we are glad you have had only a positive experience with JobTread, and we are committed to keeping it that way! Thank you for being part of the JobTread Family!

Mauricio V.
MV
Mauricio V.
Freelancer, Marketing Consultant
Small-Business (50 or fewer emp.)
"JobTread is a Dream Come True"
5/5
What do you like best about JobTread?

JobTread is created by software engineers that are also construction workers. That background makes their product the best! It's both technically powerful and practical. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

Nothing comes to mind, but if forced to come up with something that I dislike, I can only think that in the Kanban view, searching for contacts takes a while to load if you have hundreds of customers in the database. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Mauricio, we are so thrilled that JobTread is a dream come true to you! It's amazing to hear that utilizing JobTread has allowed you to improve your profitability and organization. Thank your for being part of the JobTread family!

Drew C.
DC
Drew C.
Owner
Small-Business (50 or fewer emp.)
"Highly Recommend"
5/5
What do you like best about JobTread?

Customer Support, Frequency of Use, Number of Features Review collected by and hosted on G2.com.

What do you dislike about JobTread?

Would be great if it had a feature on the dashboard for every project to set up custom job progress payment reports Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Drew, thank you for highly recommending JobTread! Happy hear that you have had a great experience with our support team and wide suite of features! I will pass along your feedback about the dashboard feature to the devs. Thank you for being part of the JobTread Family!

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Unbelievably good customer support."
5/5
What do you like best about JobTread?

We are custom homebuilders who converted to JobTread at the beginning of 2023. Since then, project management-- particularly building budgets, organizing files, sending invoices, and collecting bid requests-- has become, dare I say it, enjoyable. The software is accessible-- making it easy to get started-- but deep, with tons of available integrations-- making it easy to customize the platform to your needs.

On top of that, the customer support team-- from a designated Success Manager (with a direct phone number!) to a vibrant Facebook Group to the CEO himself-- is truly exceptional. Frankly, they set the standard so high even good companies pale in comparison. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

By the end of the year, JobTread will be launching a feature update that will completely overhaul its Client/Vendor communications. This will be excellent. Right now (Aug 2023) it is an exceptional project management tool, but only a decent communications tool. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

One of our core values is that customer service is paramount to success, so I am happy to hear that we have set the standard so high in your eyes! I believe the updates we have recently launched greatly improve the customer/vendor side of things and hope you agree! We also have more updates planned. If you have any further feedback, the team always loves to hear it. Thank you for being part of the JobTread family!