Janet M.
JM
Janet M.
Quality Consultant
Small-Business (50 or fewer emp.)
"Excellent Customer Support!"
5/5
What do you like best about JobTread?

Customer support is responsive, knowledgeable and pleasant. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

Would love it if the product translates to Spanish speaking users. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Janet, thank you for your review! We're glad to hear that our customer support team has been responsive, knowledgeable, and pleasant. We appreciate your feedback on the need for Spanish language support. It's great to know that JobTread has helped you manage your growing company. Thank you for your valuable insights and for being part of the JobTread Family!

Chris S.
CS
Chris S.
Interim COO / EOS Self-Implementer / JobTread Implementer
Small-Business (50 or fewer emp.)
"Construction Operations Consultant with Enterprise Software Background -> JobTread First Choice"
5/5
What do you like best about JobTread?

JobTread is a "swiss army knife" for Construction Operations Management.

-Software is flexible based on your needed use case

-Customer Support is responsive (less than 24 hours to resolve)

-Account Manager are available sometimes same day for help around questions

-Facebook Group is invaluable

-Easy integration with bookeeping software

-Easy interaction/communication with clients and subcontractors

-Easy to invoice and job cost

-Intuitive interface and easy to learn.

-Easier to implement than any other software I've evaluated

-Integrations with other applications.

-Software is quick and responsive.

-Software is extremely customizable.

This is a company that has built the easiest to use software in the construction industry. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

JobTread is the new kid on the block who is coming to supplant the incumbant software providers that feel more like a graphical interface on a clunky database.

There are still some features that haven't been implemented, but they know what they need to build and continue to pump out new features at a regular clip, just like a modern software company should. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Thanks for the awesome review, Chris! We are so happy to hear that you have found JobTread to be flexible and easy to use/implement. We hope our continued dedication to improvement fulfills any feature requests you may have! Thank you for being part of the JobTread family!

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Best option for Residential construction by far"
5/5
What do you like best about JobTread?

Well thought out software. Fast page loads. Excellent estimating & proposals and the best handling of Allowances and Selections of any software available. Allows for proper integration with Quickbooks online ( we use Dext to push receipts to QBO, then to Jobtread ) - your bookkeeper will love you for this. They are developing the platform very fast, and more importantly, they're focused on the right things, like making estimates and proposals effortless. They're not sidetracked by gimmicy stuff like a wast of time rebates portal where the software provider takes a huge cut of the rebate. They're focused on features that help their users make money rather than themselves. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

None really. It's just a huge relief to finallly have found what I needed for our business. But it would be great if they added google drive integration :) Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Thank you for your fantastic review! We're thrilled to hear that JobTread is the best option for your business, with fast page loads and excellent features for estimating, proposals, allowances, and selections. We appreciate your suggestion for Google Drive integration and are dedicated to constant improvement. Thank you for being part of the JobTread Family!

AN
Adrian N.
Small-Business (50 or fewer emp.)
"Teaching an Old Dog New Tricks"
5/5
What do you like best about JobTread?

Coming from a system specifically designed for our company, I love how flexible JobTread is and how easy it is to integrate with other systems. JobTread really helped with leaning off of our old system. At the beginning, we didn't have everything that we had in our old system but JobTread only continues to improve and develop as time goes on. Another aspect I loved about JobTread was how easy is was to implement it. The customer service team is very responsive and they are very good at prioritizing new updates and changes to the system. Overall, I am very happy with JobTread and excited to see what's in store. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

It seems JobTread is more so built for companies that do a few big jobs a year, rather than companies that do hundreds of small jobs a year. However, this never affected our experience in a large way and JobTread is flexible enough to be molded into a system that works for us.

The only other complaint I have is the lack of a designated notes sections. It seems every layer has a different section for notes and there isn't one single area that can be seen in all layers of a Customer. However this moreso comes into play when we have a particularly difficult customer or a customer with certain needs we need to accommodate. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Adrian, we are thrilled that you have had such a positive experience in your transition to JobTread! It's great to hear that you have been able to get all your estimators on the same page. I will pass along your feedback about the notes section to the rest of the team! Thank you for being part of the JobTread family!

Adam J.
AJ
Adam J.
Small-Business (50 or fewer emp.)
"Amazing, even for specialty trades like my cabinet sales business!"
5/5
What do you like best about JobTread?

JobTread is the best at listening to their users. They take time to give attention to every feature request and they specifically go out of their way to ask us how we would best use a new feature. They have a feature request tool that enables us to vote and add our own comments to feature requests. These can be anything from small changes to entirely new functionality. Without this attention to detail, they'd be like most of the other software companies out there.

They also have an energetic team behind the product. Their customer support team is always standing by to answer questions and they're so friendly and eager to help.

Our customer success manager, Michael, is available during office hours for a quick Zoom call to walk us through something that we're struggling with.

Their customer education director, Anna, is incredible with creating content and videos that explain every single feature of the platform and how to use it effectively. She walks through use cases and demonstrates how a business process can be streamlined with a certain feature. She also hosts crash courses for various roles in your business, such as Project Manager, Estimator, Sales, etc.

Their developers are nothing short of brilliant. They are so fast to adapt and fix any bugs, which are few and far between. If there's anything they can't do, it's because there is a software limitation on the device itself. They're developing JobTread in a modern language and architecture and it shows with how responsive and snappy the software is. Absolutely unreal what they're able to accomplish.

The ease of use is second to none. They specifically test new features with actual users to ensure they work well before they roll them out. And because the site is responsive, there's no need to worry about it working on any device you have. Whether that's a desktop monitor, laptop, iPad, or phone, it's going to resize the user interface to fit it in the best orientation possible.

We implented the software in no time at all. It was easy to set up and keep up to date. The export and import features make it simple to transfer data from our previous software provider. The cost catalog allowed us to quickly build out our products to save time in the estimating phase of each new job. Integration with other platforms is insanely easy with Zapier and their native integration with QBO is great. Very intuitive and everything transfers over without second thought.

We use it every day and I can't imagine my business without JT! Review collected by and hosted on G2.com.

What do you dislike about JobTread?

Honestly, there isn't much. Anything I might have previously disliked has already been resolved in a product update. They're so fast to fix things that are difficult to use. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Adam, thank you so much for this amazing review! We are so happy to hear that Michael and Anna have been so helpful in your JobTread journey. And thank you for shouting out our dev team. They truly are remarkable! Thank you for being part of the JobTread family!

Mira F.
MF
Mira F.
Small-Business (50 or fewer emp.)
"I feel so lucky that I found JT early on in my business"
5/5
What do you like best about JobTread?

I feel so lucky that I found JT early on in my business. The depth of its features are so impressive, and I've barely scratched the surface with them. I love how through using JT my books are clean and clear, I can plainly see whether I hit my profit goals or not, and which parts of the project were under or over budget. This data makes projecting easier, and makes it clear where to focus attention to improve on the next project. I've been in business for 2 years and have grown from a handywoman to a general contractor remodeler running almost 100% subcontractors in that short time. One of my main goals for 2024 is to establish systems for my business, by maximizing my use of JT with templates, tasks, building out our cost catalog, formulas, and making full use of the customer and vendor portals. My vision is to have my business run through JT and I know the infrastructure is in. place to make that happen. I recently hired an admin assistant and it was super easy to get her up and running by adding her as a user. Lastly, I can't write a review without mentioning the bar-none customer service that JT provides. They are literally proactive to make sure you're understanding everything, and not in an annoying way like some companies. The Facebook group is invaluable. I am continually stunned by the speed and quality of the feedback and updates from the JT team. I feel very lucky to have access to such an amazing program and its team. It's been critical for my growing company. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

Though I understand the reasoning behind the flow of documents in JT, sometimes I feel like I have to enter too much data to add in a simple unforeseen cost, or something similar. Perhaps I'm misunderstanding something, but I wish there were some shortcuts for things like that.

Other than that, I wish it were easier to learn everything - not any fault of the JT team, who are amazing at educating their customers - it's just a lot of time/intense to take full advantage of the software. Obviously there are always certain features I'd like to see that may not be available, but I'm confident the most needed ones will be added. For example, I'd like to be able to create custom reports. Again, I'm not taking full advantage of everything yet, so maybe that's already been added! Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Mira, thank you so much for your review! It is great to hear that using JobTread has helped you accurately analyze and project your financials. We're excited to see how you continue to grow in 2024! Thank you for being part of the JobTread Family!

Ian P.
IP
Ian P.
President
Small-Business (50 or fewer emp.)
"Intuitive platform"
4/5
What do you like best about JobTread?

JobTread and it's support team has been incredible. The software is much more intuitive than other platforms that I was using. The software is well thought out and operates quickly & smooth. The client success team is the best. They have all worked in Construction so they are familiar with the questions and what I am trying to achieve. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

The software is on the newer side so there is still items that they are working on. But I'll wait, it's worth it! Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Ian, happy to hear you have had an incredible experience with JobTread and our support team! We hope our continued development is able to further meet your needs! Thank you for making the choice to be part of the JobTread Family!

LH
Lori H.
Small-Business (50 or fewer emp.)
"The Smartest Construction Platform Out There!"
5/5
What do you like best about JobTread?

We love that JobTread is there to make us more successful. We truly feel supported in any of our challenges and that everyone at JobTread is listening to the requests of new features and constantly prioritizing them. The interface is very intuitive and easy to navigate. They began with the end in mind with everything that they have developed so that this platform can continue to evolve and expand allowing contractors to be more efficient, profitable and successful. We love the financials in JT and know that we are set up for success as we grow our business. We are huge fans of JobTread! Review collected by and hosted on G2.com.

What do you dislike about JobTread?

I think that since JobTread is a new platform there are still features to be developed. This isn't a dislike, just acknowledging that it is still being developed and improved every day. I literally can't keep up with all the new features! Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Lori, we greatly appreciate your continued support! And we're glad that feeling is mutual. Thank you for being part of the JobTread family!

JN
Jeff N.
Chief Operations Officer (COO)
Small-Business (50 or fewer emp.)
"JobTread has revolutionized the way we do business."
5/5
What do you like best about JobTread?

- Ease of use

- Outstanding customer support

- Job-costing and estimating

- Continually developing Review collected by and hosted on G2.com.

What do you dislike about JobTread?

- No take-off software to build estimate from plans Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Jeff, thank you for your 5 star review! We are thrilled that you have found so many things you like about JobTread. We're excited to see how you continue to grow with JobTread. Takeoff is on our development roadmap, and we thank you for your patience. Happy you are part of the JobTread Family!

Marcos F.
MF
Marcos F.
Small-Business (50 or fewer emp.)
"Top Notch Software and Excellent Customer Support!!"
5/5
What do you like best about JobTread?

Jobtread is a powerful construction management software. It's also very nimble. It can be used by a large construction business or a small specialty trade. It's easy to use once it's setup. It integrates with other software that's important to running a business.

The thing that stands out the most to me is the absolutely amazing customer support that backs JobTread. I've used several other "top products" and none of them compare. The developers at JobTread are aggressively developing and adding features... and more specifically...features that WE are asking for. They do this all while keeping it fine tuned and running well. I guarantee, you won't find a more attentive team than that at JobTread. Review collected by and hosted on G2.com.

What do you dislike about JobTread?

Honestly, the great amount of power that JobTread has...comes at a cost... it has to be set up and that takes time.

Kinda the other side of the coin, if you will.

This makes it customizable to YOUR business, but does take time. Review collected by and hosted on G2.com.

Response from Madison Couch of JobTread

Marcos, we are so happy to hear you consider our customer service top notch and that we are able to provide a platform to do everything for your business! Thank you for being part of the JobTread family!