JobBOSS² Pros and Cons

Basis record keeping is a huge reason why we love JobBOSS at Steel Plate Fabricators. We have our share of repeat orders and JobBOSS makes it effortless. I also love the inventory part tracking and data collection. Review collected by and hosted on G2.com.

We struggle with identifyng where parts are physically in our shop. It seems like another software is required in order to link bin locations up with JobBOSS. Review collected by and hosted on G2.com.

We have been users of this system for 12+ years and have never found another product that could pull us away. JobBoss2 is integral to the way we do business and we wouldn't be where we are today without them. The system can handle micro businesses with ease, but also grows with you. Everytime we need something more (like moving to the cloud) JobBoss2 is right there with the next evolution of thier product. There is not a single person in our shop that doesnt know or interact with it on a daily basis, and JobBoss2 makes it easy for them to do so. Highly recommend! Review collected by and hosted on G2.com.

JobBoss2 is so capable and flexible that it can be hard to determine the best way to tailor it to your shop. So far we have not found anything it can't do, we just have to decide which way WE want to do it. It has lead to a couple false starts over the years when implementing new ideas. But we do appriate that we can utilize it how it works best for us, so I don't think this as much a reflection on the platform as it us. Review collected by and hosted on G2.com.

It's our every day software for job scheduling, writing PO's to vendors, receiving, shipping, invoicing, time tracking. Currently working on getting the job grouping utility in place to do more with E2 Review collected by and hosted on G2.com.

I don't like the price point on the job group utility. Although, we are working with E2 in getting the cost down, I don't think it's fair to other small businesses like ours, to charge so much for something that should be standard practice and integrated into the system for powder coaters or other mfgs that need that function. Now we have years of E2 experience and none with the utility. It's been tricky. Review collected by and hosted on G2.com.

Easy of use once all data is installed. Customer support is excelent for the implemation and after using for a while to figure out some of the features. Review collected by and hosted on G2.com.

Some reports are difficult to produce for the information you are looking for. Review collected by and hosted on G2.com.

JobBOSS² helps us easily keep track of parts,operations, purchasing, recieving, employee times, and invetory that would otherwise require mountains of paperwork and a much larger workforce to oversee and maintain. Review collected by and hosted on G2.com.

One of our only frustrations with JobBOSS² is that we wish we could easily edit and manipulate it even more than we can. But with ECI's helpful support staff our custimization requests are met. Review collected by and hosted on G2.com.

From one menu to the next, they operate nearly the same. As an example, creating a PO to recieving purchased items in, the paths are very similar and easy to use. Review collected by and hosted on G2.com.

We have struggled with technical support in the past, When we implemented the scheduling system, The trainers knowledge between several people ranged from very knowledgable to a person that seemed lost when we asked them questions. Review collected by and hosted on G2.com.

Easy to learn and use and step by step, similar to quickbooks layout. Review collected by and hosted on G2.com.

ECI the parent company is only about money. So if you have any issue or need something, expect to pay big $$. 10k for us has turned into well over $40k and purchasing and scheduling still don't work. They admit it doesn't work but not sure how to fix. But pay us more to keep working on it if you want it to work like the demo we showed you. Review collected by and hosted on G2.com.

Technical support isn't to bad. Decent response time. Review collected by and hosted on G2.com.

4 steps to make 1 packing list. Once a packing list is made the job is closed, so if you need to redo a job or reprint the packing list, you need to do 4 steps to undo and 4 steps to redo. Something as simple as a packing list shouldn't be so involved and time consuming. Program is very slow. So slow you click an icon again not realizing your first request is still be processed. This is just ONE portion of this software. Review collected by and hosted on G2.com.

Very Intuitive and user friendly. xxxxxx Review collected by and hosted on G2.com.

Lack of a user network for quick questions Review collected by and hosted on G2.com.

JobBOSS covers all aspects from quoting the job through manufacture and final accounting. The built-in reports are more than sufficient for managing even a mid-sized organization without the need for additional software. Additional customization can be done if more complexity is required, either by contacting ECI or doing them in-house. ShopBOSS add-on makes scheduling a breeze. Native integration with UniPoint allows us to include our quality department software right in the ERP. JobBOSS has a ton of potential as a central ERP system for most any manufacturing business.

Integrating JobBOSS into custom self-built or third-party applications is also straightforward. Getting data in or out of the system is very simple for bulk actions like price updates. The interoperability of the software was a huge selling point for my company.

There is a place to submit feature suggestions, and I've both used it and had features implemented. They're a very responsive company and a pleasure to work with. Review collected by and hosted on G2.com.

Some of the math used when calculating raw material requirements isn't correct though it is only an issue on very small quantity orders. Maintaining database consistency across the product's entire life has resulted in a database design inconsistent with best practice. However, this will be much less of an issue for new installs. Concurrency issues can occur with more than one person performing job scheduling. Other concurrency issues can happen, and I'd be wary of recommending this to any business with more than 50 full-time users of the software. Review collected by and hosted on G2.com.