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144 JobAdder Reviews
Overall Review Sentiment for JobAdder
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It's a database and has a nice LinkedIn integration Review collected by and hosted on G2.com.
1. Their lack of innovation over the last few years has been eye-opening
2. When they innovate even the most basic of features (think single sign-on) it's an upcharge
3. Support is horrifically bad, not the people, necessarily just their workflow, way of requesting support, and general response time.
4. BEWARE of migrating away from Jobadder; they won't allow you to get your data and still work in the system. We had a very specific date and time when we needed our data for a migration, they decided to do it two days early and cut off our access, my team was left unable to access their data.
Stay away; there's better out there at this point. Review collected by and hosted on G2.com.
Database of candidates
Simple recruitment project management Review collected by and hosted on G2.com.
* Useless email / calendar integration - Google Workplace users need a plugin widget like WTF is this 2010?
* Severely limited field customisation
* LinkedIn integration does not work as advertised
* Posting jobs to LinkedIn directly from JobAdder has reduced functionality which renders it useless
* Try to verify your domain so you can send email directly from JobAdder - it never works
* Support response is by email, 4-12 hours - in other words don't bother. When they do respond they don't give you the answer, they just email you a link to an article you've already read Review collected by and hosted on G2.com.
Easy of use
Job board integration
Some of the integration are useless which raise the question to whom is making those type of decision Review collected by and hosted on G2.com.
Pricing is going up and they have not kept their word on offer they made initially that pricing would not be raised
Support has gone down
Account manager are not available anymore and don't seem to care too much
Customer taken for granted
No real user community Review collected by and hosted on G2.com.
It's really easy to figure out yourself. I didn't have anyone's assistance to introduce me to its features, but I've also used a more advanced CRM in the past, so that might have been the reason. Review collected by and hosted on G2.com.
It's missing a bunch of features ex. Integrating requisition profiles with candidates profiles. From the reporting side, if I add notes regarding my candidate from the requisition page, they won't be shown in my candidate's profile and won't show up in the reports either. Review collected by and hosted on G2.com.
Online vs. desktop app. Visually appealing, quick prompts, and ease in use. JobAdder has quick support when needed. However, the training modules and the online help tools are excellent prior to the need to contact support. Review collected by and hosted on G2.com.
What holds us up is the inability to add administrative changes, can't merge companies or contacts; can't add notes that are pre-dated; we use categories and the categories are hard to update with imported information from our previous database Review collected by and hosted on G2.com.
The ease of use of the platform has excellent training built-in that makes it very user-friendly and easy to use. Review collected by and hosted on G2.com.
The platform has lots of features and this can be a bit confusing initially as to where you set things up and where that change actually happens in the system. The reporting is very light on, limited and not great to use Review collected by and hosted on G2.com.
We have been using JobAdder for nearly 8 years now, and apart from providing us with a database that helps our business with efficiency & storing our data securely, they are always one step ahead of the game in regards to technology. Review collected by and hosted on G2.com.
Nothing at this stage, a few features we needed were not included in the platform for the first few years, but as time has gone on JobAdder had addressed all of our needs and developed them into features we could only have dreamed of. Review collected by and hosted on G2.com.
I love how flexible job adder is, providing me with a great experience across all platforms, including mobile tablets and web browsers, allowing me to get work done everywhere I go. Review collected by and hosted on G2.com.
Regarding downsides, I can genuinely not think of any. The software is updated promptly, and its support is unparalleled. The two times I have had to use the support when asking about specific features, I got a video call with a real person who solved my problem and more. Review collected by and hosted on G2.com.
The standard out of the box product is well designed with integration with other well known products for job advertisements and on-boarding. I think it is way better than products like Bullhorn. Review collected by and hosted on G2.com.
There are few more customisable elements required for contract recruitment while there are work arounds. JA need to understand this specific market for future product enhancements. Happy to explain if you need. Review collected by and hosted on G2.com.
