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38 JMT Consulting Reviews
Overall Review Sentiment for JMT Consulting
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They understand my problem and are patient in resolving it. Review collected by and hosted on G2.com.
I wish we had more time with the initial implementation team after we went alive to refine our reports. Review collected by and hosted on G2.com.
I liked best that the guidance that I received was very specific to my situation. I felt that the person was next to me looking at my PR . So the guidance was not just some generic blah blah but individualized assistance, very specific to my PR. This is when I quickly realized that they were able to see the PR that I had uploaded on the Intacct. I also love how quickly they responded to my initial query ( and all the questions or comments) that followed. Again, I felt that I had someone right next to me answering my questions in real life Review collected by and hosted on G2.com.
This was my first experience with JMT although in the past I have had many questions about PRs and didn't know who to go to. We have our internal accounting/finance team but they are often very busy and I don't feel comfortable bothering them. Thus I went to JMT not knowing of the excellent support that I was about to receive. I had low expectations and truthfully speaking didn't expect to hear back from them so soon. I believe that the company that I work with should do more to raise awareness of this wonderful service that you offer. Review collected by and hosted on G2.com.
We have worked with JMT to implement our cloud accounting system Intacct. We also reach out to them for customer service support when we are looking to use new features from Intacct or run into issues using the system. They are always helpful and very responsive to our requests, and they always solve our issues. Review collected by and hosted on G2.com.
They are very responsive and reliable. We know we can count on them to solve our Intacct questions/issues. Review collected by and hosted on G2.com.
Enhanced our GL system by adding modules and training staff. These modules automated routine functions and freed up staff time for other tasks. Review collected by and hosted on G2.com.
We have primary contacts but there are many other staff at JMT who can step in to answer questions if our contact is out in the field. They offer many other programs that could integrate with our GL, but don't push them if they aren't right for us. Cloud based customer service is very responsive. Review collected by and hosted on G2.com.
JMT Consulting has been our trusted Consulting partner for technical support on our MIP Accounting system for years. All the staff at JMT are consummate professionals. They know their product and are able to resolve problems quickly and provide you with support that makes you feel confident that you can tackle any issue with the assistance of their team. I can not speak highly enough of the service and competence you will see in JMT and their staff. Review collected by and hosted on G2.com.
JMT Staff are timely in their responses and are always knowledgeable about the software and tools that use. Review collected by and hosted on G2.com.
JMT helped scope out a purchasing software that would help with implementation of electronic purchase requests. Once we narrowed down what we wanted, they followed through with implementation. Review collected by and hosted on G2.com.
I really liked that each session with JMT Consulting was very accessible, predictable, and knowledgeable. Review collected by and hosted on G2.com.
We hired JMT to assist in training and problem solving on our financial software. They were always prompt in getting back to us and helped us solve issues in a way we could understand. Review collected by and hosted on G2.com.
It was very helpful that they had extensive knowledge of the program. Review collected by and hosted on G2.com.
In March 2020, the host platform for PPSO's accounting software was hacked. Even though JMT was itself affected by this problem, they did everything they could to keep customers advised of the situation and progress getting us back up and running and, when a new platform was available, they worked tirelessly to bring PPSO back online. Review collected by and hosted on G2.com.
Everyone I've worked with at JMT has responded to problems or requests quickly and effectively. Review collected by and hosted on G2.com.
Migrating from Abila MIP desktop to Abila MIP cloud software. Implement 3rd party payment processing. Review collected by and hosted on G2.com.
They gave me an accurate quote, worked with me to ensure the process went well and there were no surprises. Dan is a great person to work with. Review collected by and hosted on G2.com.
