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Top 10 JivoChat Alternatives & Competitors

(50)4.6 out of 5

Research alternative solutions to JivoChat on G2, with real user reviews on competing tools. Live Chat Software is a widely used technology, and many people are seeking powerful, popular software solutions with co-browsing, in-app messaging, and lead development. Other important factors to consider when researching alternatives to JivoChat include messages and communication. The best overall JivoChat alternative is Tidio. Other similar apps like JivoChat are Intercom, tawk.to, Drift, and FreshChat. JivoChat alternatives can be found in Live Chat Software but may also be in Help Desk Software or Conversational Marketing Software.

Best Paid & Free Alternatives to JivoChat

Tidio
Intercom
tawk.to
Drift
FreshChat
LiveChat
LiveAgent
Zendesk Support Suite

Top 10 Alternatives to JivoChat Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how JivoChat stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer & Network Security, and Oil & Energy, and find the best product for your business.

Tidio

By Tidio

(1,614)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with JivoChat:

Reviewers say compared to JivoChat, Tidio is:

Slower to reach roi

Better at support

Easier to do business with

See all Tidio reviews

Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with JivoChat:

Reviewers say compared to JivoChat, Intercom is:

Slower to reach roi

See all Intercom reviews

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Customerly

(35)4.4 out of 5

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

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Reviewers say compared to JivoChat, Customerly is:

Easier to do business with

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tawk.to

By tawk.to

(190)4.5 out of 5

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Categories in common with JivoChat:

Live Chat

Reviewers say compared to JivoChat, tawk.to is:

Slower to reach roi

See all tawk.to reviews

Drift

By Salesloft

(1,251)4.4 out of 5

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with JivoChat:

Get a quote

Reviewers say compared to JivoChat, Drift is:

Slower to reach roi

See all Drift reviews

FreshChat

By Freshworks

(492)4.4 out of 5

Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.

Categories in common with JivoChat:

Reviewers say compared to JivoChat, FreshChat is:

Slower to reach roi

See all FreshChat reviews

LiveChat

By Text

(755)4.5 out of 5

Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

Categories in common with JivoChat:

Live Chat

Reviewers say compared to JivoChat, LiveChat is:

Slower to reach roi

Better at support

See all LiveChat reviews

LiveAgent

By QualityUnit

(1,509)4.5 out of 5

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

Categories in common with JivoChat:

Reviewers say compared to JivoChat, LiveAgent is:

Slower to reach roi

Better at support

See all LiveAgent reviews

Zendesk Support Suite

By Zendesk

(6,149)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with JivoChat:

Reviewers say compared to JivoChat, Zendesk Support Suite is:

Slower to reach roi

See all Zendesk Support Suite reviews

Freshdesk

By Freshworks

(3,500)4.4 out of 5

Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

Categories in common with JivoChat:

Live Chat

Reviewers say compared to JivoChat, Freshdesk is:

Slower to reach roi

See all Freshdesk reviews

#10

Podium

By Podium

(1,845)4.6 out of 5

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

Categories in common with JivoChat:

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