Jive Reviews & Product Details - Page 4

From a positive aspect of the product we love the simple and modern interface and the use of groups, that's about where it ends unfortunately. Review collected by and hosted on G2.com.

Jive used to be great before they were purchased by Aurea. We never had any issues and support was great for any questions about configuration!

Since the acquisition we have had nothing but problems all around. Here's a few:

-We're hosted through Jive and for the past 8 months we've experienced multiple day outages where our employees can't login to Jive. This is critical when we have data on here that our employees rely on.

-We've had all sorts of broken interface issues that go without being fixed for days or even more than a week.

-The new system where you enter a ticket for support takes much longer.

-There's a disconnect between our account rep and any sort of support. For the constant issues we're having we're basically told "It is what it is..."

-Their maintenance times are terrible. "We're doing planned maintenance at 3 PM (CST) on a Friday afternoon". Why a large company would have a planned downtime during core USA business hours is beyond me. One of these planned down times during business hours also ended up going two days past the time they originally noted. Review collected by and hosted on G2.com.

It’s a wonderful interactive intranet which was simple to set up.a fantastic mobile app for buy professionals which can be used everywhere. Review collected by and hosted on G2.com.

Sorry there is nothing that I dislike. Perhaps monthly updates would be beneficial as opposed to quarterly. Review collected by and hosted on G2.com.

Jive-n is a great communication and information sharing app for small business staff to keep everyone in the loop. Review collected by and hosted on G2.com.

There weren't alot of notification options. I didn't know how to work the app. There was no tutorial. Review collected by and hosted on G2.com.

I can do multiple things with one program. I can interact with other employees and learn new information about the company. Review collected by and hosted on G2.com.

Can be like a Facebook page. The new information on Jive-n can be like the information on an employees FB page. Review collected by and hosted on G2.com.

Jive n helps me search in less time. It helps with employee engagement. Review collected by and hosted on G2.com.

I have nothing negative to say about Jive n. It has helped dramatically. Review collected by and hosted on G2.com.

What is best about jive is that it offers the ability to insert, edit, and upload documents via the internet to another platform for availability to other individuals. It also provides the capability of adding editors or viewers for specific documents for privacy purposes. Review collected by and hosted on G2.com.

The program makes it somewhat difficult to manage different versions of a document if multiple users are reviewing and editing. This causes some confusion when maintaining documents. Review collected by and hosted on G2.com.

This software really helped out my business in terms of keeping up with communication through customers and suppliers as well. Everything balanced. Review collected by and hosted on G2.com.

The downside of this I will say is that it seems a bit basic really compared to a few other software programs o was told about. But this has been good. Review collected by and hosted on G2.com.

The ease of use during searches and finding pages on the different intranet levels Review collected by and hosted on G2.com.

The limitations of the software when creating new sites your are limited to certain JS technology and also when using CSS there are too many limitations Review collected by and hosted on G2.com.

I use Jive to communicate with my team even though I am able to create other groups to be able to communicate within other peers in the organization. I guess the flexibility of communicating with so many different groups. Review collected by and hosted on G2.com.

The fact that you can ignore some conversations. Review collected by and hosted on G2.com.

The part I like best is it seems really secure. This is the most important part when having an application that can also be used on a mobile device in a corporate call center. The other part that is really good is it's ease of use and does not really require any training for our staff. It also allows us to collaborate easily in our day to day projects in both our sales and technical teams. We have so many projects that we have created in it that it has become an integral part of our organization. Review collected by and hosted on G2.com.

The one thing I dislike is that although it easy to use, the mobile app is kind of clunky and features are a little lack luster. I have found many other apps that are much nicer to use but as security is the most important we have to consider that. Other than that I really don't have a lot negative to say about it. Review collected by and hosted on G2.com.