Jetlink Conversational AI Platform
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Jetlink Conversational AI Platform
By Jetlink
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4.9 out of 5 stars
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Jetlink Conversational AI Platform Reviews & Product Details - Page 3

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Jetlink Conversational AI Platform Overview

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What is Jetlink Conversational AI Platform?

Our virtual assistants automate and streamline the customer journey on digital and voice-based channels. They cater to the commonly asked questions/requests or can handover to live agents seamlessly resulting in greater customer satisfaction. Dialogue management with machine learning Assistants built on Jetlink can hold meaningful conversations with users - multi-step conversations that remember context and integrate business logic. Cutting Edge NLU Jetlink's NLU provides the technology to understand messages, determine intent, and capture key contextual information. Supports multiple languages, and both pre-trained and custom entities. Omnichannel Meet customers where they are: website or app, common messaging apps such as WhatsApp, or create a custom channel. Security & Privacy Keep customer data secure with on-prem or private cloud deployment. Build GDPR-compliant AI assistants. Customer Success team Best-in-class managed service designed specifically for chatbots. We monitor, train and refine your chatbots for the best customer experience

Jetlink Conversational AI Platform Details
Discussions
Jetlink Conversational AI Platform Community
Languages Supported
Arabic, German, English, French, Russian, Spanish, Turkish
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Product Description

Jetlink is the new front line of your customer service, empowering businesses to provide personalized automated experiences at scale - Jetlink's low-code / no-code powerful AI chatbot platform raises CSAT, reduces churn, and drives revenue - while freeing live agents to have greater impact. Jetlink’s Probabilistic AI™ and 3 layer NLP engine, your virtual assistant has the conversational intelligence to truly understand every customer. Your chatbot not only recognizes what customers are asking for, but also places importance on the context of their questions. That gives it the power to understand exactly if and when it should forward a customer to human support. Further, multiple conversational layers guarantee effective, human-like, and empathetic service.

Seller Details
Seller
Jetlink
Year Founded
2016
HQ Location
Amsterdam, NL
Twitter
@getwelocal
8 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
Description

Jetlink offers conversational AI solutions, helping businesses engage customers with chatbots and virtual assistants across various digital channels.

Ozan Can K.
OK
Overview Provided by:
Ozan Can Köseley
Co-founder and CEO at Jetlink - We're hiring

Recent Jetlink Conversational AI Platform Reviews

gulcin d.
GD
gulcin d.Small-Business (50 or fewer emp.)
5.0 out of 5
"A good solution partner"
an excellent business solution partner that approaches processes almost like a teammate, supporting brand strength with new suggestions.
Read more
Sezen S.
SS
Sezen S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Kolay bir arayüz ve geniş entegrasyon seçenekleri"
Farklı yapay zeka modelleri ve esnek entegrasyon seçenekleri ile kullanımı çok kolay bir arayüz sunması, bunlara ek olarak detaylı raporlama özelli...
Read more
Nur A.
NA
Nur A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Jetlink is Very Easy to Use and a Quickly Adaptable Chatbot"
Jetlink is very easy to use. UI is very user friendly. Also, when we teach our product's technical capabilities to the chatbot , it's AI can create...
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Jetlink Conversational AI Platform Media

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65 Jetlink Conversational AI Platform Reviews

4.9 out of 5
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65 Jetlink Conversational AI Platform Reviews
4.9 out of 5
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Jetlink Conversational AI Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Jetlink Conversational AI PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Meral A.
MA
Customer Experience Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Jetlink Conversational AI Platform?

Thanks to our fast and creative teams, we have the ability to focus on problem solving. Since they know all the details of the product, they not only meet our requirements, but also develop us with new ideas. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

We have not encountered negative experiences during our working process. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

We use the Jetlink platform chatbot service. Thanks to this service we are able to answer all the questions about our products in a very short time. Apportunity to communicate with ininal in a short time gives confidence to everyone, including our potential users. Review collected by and hosted on G2.com.

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MS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

I like the ease of use and Jetlink's featutes Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

I don't know, reports page might be more informative Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Jetlink Conversational AI Platform shares data and helps improving the chatbot Review collected by and hosted on G2.com.

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Ekrem A.
EA
Sales Development Manager
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Consumers can register and place their orders automatically without the need to install any application or human intervention. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Consumers can make order requests that do not fit the product description and force the platform in a way that AI platforms cannot predict. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Consumers do not need to install applications, registration and order processes are directed to the relevant dealer without any interruption and without the need for human intervention, and consumers can only see the products that are on sale by their dealers. Review collected by and hosted on G2.com.

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Yavuz Baransel B.
YB
Marketing Communications Manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

We are using the product about 2 years. We have have tiny problems so far and usually we had never been blocked. Whenever there is a problem, we found the company ready to solve it next to us. They are solution oriented and helpful. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

There's nothing we don't like until now. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

We do not use chatbots. However, we are able to respond quickly to customer requests. It help us to find the pre-recorded responses by using keyword search. Review collected by and hosted on G2.com.

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DG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Jetlink Conversational AI Platform?

They work quite well and quickly in development and support. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

I haven't had a bad experience for now, there's nothing negative. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

User guidance for work and support in service. Review collected by and hosted on G2.com.

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BB
Mid-Market(51-1000 emp.)
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Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

results are given in very short time.... Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

AI learning period needs to much man effort. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Work load of the custormer service is a problem with Jetlink it will decrease. Review collected by and hosted on G2.com.

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Serhat B.
SB
Business Development Specialist
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about Jetlink Conversational AI Platform?

Very easy to use, they quickly organize all the changes we want. The reports they provide are quite sufficient. The employees are really friendly and offer very good support. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Nothing comes to mind! As long as we work, I hope it will continue like this. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Jetlink allows us to quickly control our lead flow and is a useful tool to improve customer experience. Review collected by and hosted on G2.com.

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Çiğse G.
ÇG
Board Member
Small-Business(50 or fewer emp.)
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Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Supportive Jetlink team and very easy product use. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

We haven't experienced something we don't like so far. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Thanks to Jetlink, our customers' can reach us easily. Review collected by and hosted on G2.com.

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VY
Business Development
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

They took a close interest in every issue that came up during the chatbot process and produced solutions in the shortest possible time. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Some problems took a long time to resolve. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Allows customers to solve their problems without calling the contact center Review collected by and hosted on G2.com.

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MU
Business Development Expert
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Dashboard screen, 7/24 support,efficient cooperation Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Not for now, I hope not. Never lacking in existing support for a better business. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

. Review collected by and hosted on G2.com.

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Jetlink Conversational AI Platform Categories on G2
Chatbots
Chatbots

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