Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated Jetlink Conversational AI Platform Alternatives

Jetlink Conversational AI Platform Reviews & Product Details

SG
Online Banking Product Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

The platform has a lot of features and the most interesting ones are the ones which still not discovered. You can shape it with your or the company's interests. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Just like all the other platforms, It might need some time to develop, test and release new features, functions etc. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

When a user logged in to our Online Banking platform, we could either welcome them with a basic message or show them the info and campaigns which might persuade them to buy our products immediately :) Review collected by and hosted on G2.com.

Jetlink Conversational AI Platform Overview

What is Jetlink Conversational AI Platform?

Our virtual assistants automate and streamline the customer journey on digital and voice-based channels. They cater to the commonly asked questions/requests or can handover to live agents seamlessly resulting in greater customer satisfaction. Dialogue management with machine learning Assistants built on Jetlink can hold meaningful conversations with users - multi-step conversations that remember context and integrate business logic. Cutting Edge NLU Jetlink's NLU provides the technology to understand messages, determine intent, and capture key contextual information. Supports multiple languages, and both pre-trained and custom entities. Omnichannel Meet customers where they are: website or app, common messaging apps such as WhatsApp, or create a custom channel. Security & Privacy Keep customer data secure with on-prem or private cloud deployment. Build GDPR-compliant AI assistants. Customer Success team Best-in-class managed service designed specifically for chatbots. We monitor, train and refine your chatbots for the best customer experience

Jetlink Conversational AI Platform Details
Languages Supported
Arabic, German, English, French, Russian, Spanish, Turkish
Show LessShow More
Product Description

Jetlink is the new front line of your customer service, empowering businesses to provide personalized automated experiences at scale - Jetlink's low-code / no-code powerful AI chatbot platform raises CSAT, reduces churn, and drives revenue - while freeing live agents to have greater impact. Jetlink’s Probabilistic AI™ and 3 layer NLP engine, your virtual assistant has the conversational intelligence to truly understand every customer. Your chatbot not only recognizes what customers are asking for, but also places importance on the context of their questions. That gives it the power to understand exactly if and when it should forward a customer to human support. Further, multiple conversational layers guarantee effective, human-like, and empathetic service.


Seller Details
Seller
Jetlink
Year Founded
2016
HQ Location
Amsterdam, NL
Twitter
@getwelocal
8 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
Description

Jetlink offers conversational AI solutions, helping businesses engage customers with chatbots and virtual assistants across various digital channels.


Ozan Can K.
OK
Overview Provided by:
Co-founder and CEO at Jetlink - We're hiring

Recent Jetlink Conversational AI Platform Reviews

gulcin d.
GD
gulcin d.Small-Business (50 or fewer emp.)
5.0 out of 5
"A good solution partner"
an excellent business solution partner that approaches processes almost like a teammate, supporting brand strength with new suggestions.
Sezen S.
SS
Sezen S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Kolay bir arayüz ve geniş entegrasyon seçenekleri"
Farklı yapay zeka modelleri ve esnek entegrasyon seçenekleri ile kullanımı çok kolay bir arayüz sunması, bunlara ek olarak detaylı raporlama özelli...
Nur A.
NA
Nur A.Mid-Market (51-1000 emp.)
5.0 out of 5
"Jetlink is Very Easy to Use and a Quickly Adaptable Chatbot"
Jetlink is very easy to use. UI is very user friendly. Also, when we teach our product's technical capabilities to the chatbot , it's AI can create...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Jetlink Conversational AI Platform Media

Answer a few questions to help the Jetlink Conversational AI Platform community
Have you used Jetlink Conversational AI Platform before?
Yes

64 out of 65 Total Reviews for Jetlink Conversational AI Platform

4.9 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.

Jetlink Conversational AI Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Jetlink Conversational AI PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Nur A.
NA
Digital Marketing Communication Senior Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Jetlink is very easy to use. UI is very user friendly. Also, when we teach our product's technical capabilities to the chatbot , it's AI can create very accurate further responses. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Fallback responses should be checked regulary, otherwise the rates can increase suddenly. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Client questions are easily answered, without the clients trying to find the answer in the website. Review collected by and hosted on G2.com.

Berk Y.
BY
Data Engineer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Jetlink's platform offers natural language understanding, providing accurate and context-aware responses. Its seamless integration with our systems has significantly improved our teams's efficiency and reduced solution times. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Currently, we are satisfied with the platform's performance. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

We use it as an assistant to help our teams within the company. Thanks to this assistant, users can get instant answers to their questions. Review collected by and hosted on G2.com.

İpek G.
İG
System Development Support Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

It is very active, especially in terms of access. All requests are quickly resolved. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Everything is fine now,I am getting the result of all my demands. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

There are many different topics that come from our customers. It allows us to easily understand the differences and respond quickly to relevant questions. It also helps us promote our products. Review collected by and hosted on G2.com.

gulcin d.
GD
Unit Supervisor of CX
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

an excellent business solution partner that approaches processes almost like a teammate, supporting brand strength with new suggestions. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

This platform is more clever than us:))) Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

It accurately answers all questions and inquiries about our products and services at any time, on any day of the week. This gives us great flexibility. Review collected by and hosted on G2.com.

Sezen S.
SS
Chatbot Tasarım ve Geliştirme Uzmanı
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Farklı yapay zeka modelleri ve esnek entegrasyon seçenekleri ile kullanımı çok kolay bir arayüz sunması, bunlara ek olarak detaylı raporlama özellikleri ile Multinet Up'a çok değerli içgörüler sunuyor :) Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Duygu durum analizinin eksikliğini bazen çok hissediyoruz Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

NLP teknolojisinin yanı sıra LLM ile birlikte daha hızlı chatbot yaratabiliyoruz Review collected by and hosted on G2.com.

Emre B.
EB
Freelance
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Jetlink Conversational AI Platform?

If we find the relevant intents and categories through the platform, downloading the Excel lists quickly and easily is valuable for us. At the same time, the variety of parameters for various integrations and scenarios is satisfactory. We are satisfied with customer support so far. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

When I compare it to other AI platforms, the fiction platform is very complicated and cumbersome. I would expect a simpler drag-and-drop panel interface from Jetlink. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

We can provide users with the information they need through a simple integration and findings of many brands and branches. With its user-focused design, I believe it responds to and guides users' requests accurately. Review collected by and hosted on G2.com.

Tahir V.
TV
Senior HR Manager (Performance Management, OD, HRIT, Industrial Relations, C&B)
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Jetlink Conversational AI Platform?

Continious Learning/Development

Customer Focus

User Friendly Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

We dont have a general issue to share

We would like to hear healthcheck / system performance analysis based on our experience in 3-4 years period Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

First line employees request for HR policies

Surveys and getting feedback

Self service transactions i.e; annual leave request, changing personnel data Review collected by and hosted on G2.com.

Cihan Hanifi K.
CK
Digital Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Jetlink Conversational AI Platform?

It is extremely helpful in terms of intent management and report organization. Excellent convenience has been provided for customers, and it has made our internal reports much more explainable. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

Since I don't see any issues, I'm skipping this part. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

Our system can quickly respond to many questions from our customers and incredibly eases our workload. Review collected by and hosted on G2.com.

Setenay Esra A.
SA
Product Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Jetlink Conversational AI Platform?

Various reports and detailed displays in the management panel are very helpful in analyzing the chatbot. The chatbot's performance in matching intent related to language understanding is truly very successful. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

I am very satisfied with the platform's performance. Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

It has become one of our main channels in quickly and effectively resolving customer issues in after-sales services. Review collected by and hosted on G2.com.

Halime Y.
HY
Business Process Development Assistant Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Jetlink Conversational AI Platform?

Actions are being taken very quickly. Employees are friendly and offer very good support. Review collected by and hosted on G2.com.

What do you dislike about Jetlink Conversational AI Platform?

There is nothing we don't like so far... Review collected by and hosted on G2.com.

What problems is Jetlink Conversational AI Platform solving and how is that benefiting you?

We provide faster returns to our customers Review collected by and hosted on G2.com.