JazzHR

Customer Quotes

Brook L.
BL
Vice President
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic

"Complete applicant tracking system with AMAZING support"

What do you like best about JazzHR?

Ability to track all candidates in one pane of glass.

What do you dislike about JazzHR?

There are none. I've had the most supportive onboarding, every contact with every employee at JazzHR has been friendly and positive and helped me keep the process moving.

What problems is JazzHR solving and how is that benefiting you?

We were using a system meant for IT ticketing as a system to track screening candidates for our clients. We quickly outgrew that platform and needed something that allowed us to use our documented process but also allow for integrations. This is a HUGE time saver. The candidates are all now in one space. All the resumes, the interviews, the assessments, the email communications; one pane of glass. I am LOVING the reporting that we can now do that I did not have the ability to do easily or well before. The customer support at JazzHR is hands down maybe the best I've ever dealt with. They follow up, they check in on you, the send helpful emails, they have chat, they will do Zoom screen shares, etc. You name it, they are 100% there to help you.

Erika W.
EW
Recruiter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Transitioned very well from Google Hire"

What do you like best about JazzHR?

JazzHR is very user-friendly, and I love how it posts to SO many job boards. We no longer have to sponsor our jobs, as we did with Google Hire because we get so many great candidates due to the integrations.

What do you dislike about JazzHR?

I don't love the interface for scheduling interviews. It's kind of clunky.

What problems is JazzHR solving and how is that benefiting you?

It helps me keep track of ALL the candidates I work with when Recruiting for new roles. The benefit is I can actually stay organized!

Megan W.
MW
Senior HR Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Best ATS I've Used"

What do you like best about JazzHR?

JazzHR is the most user friendly, intuitive ATS I've used (including ClearCompany and iCims). They continually roll out product updates that are useful and timely, and are growing their marketplace of integrations. They outperform other ATS' in the number of applications per job req by far. They're also incredibly affordable for the offering they provide. They currently integrate with several HRIS systems, and several background check providers, making onboarding a much smoother experience with less opportunity for any pieces to fall through the cracks.

The layout of applications is the best I've seen, you can easily access application questions, candidate resumes, and a helpful "Discussion" tab where your team can leave interview comments & feedback all on the candidate's profile.

What do you dislike about JazzHR?

The software's scheduling tool didn't work for us in the past as we're located in every time zone in the US, but I believe that has been fixed. It added a couple of manual steps (jumping between tabs of JazzHR, Gmail and Google Calendar to schedule interviews), but was not overly burdensome.

Recommendations to others considering JazzHR:

Try it out, you can't lose because they don't tie you down with a contract, and offer an affordable $20/month historical data option so you never lose access to previous applications and resumes. It is very worth the investment, and will make your hiring process SO much easier.

What problems is JazzHR solving and how is that benefiting you?

We rarely have to headhunt thanks to JazzHR and it's very easy to keep track of applicants within the system, send mass updates, collaborate directly on candidate profiles, etc.

Paula H.
PH
Talent Advisor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"JazzHR from a Talent Advisor Perspective"

What do you like best about JazzHR?

I like the mobilty when it comes to screening candidate profiles. JazzHR allows me to quickly filter candidates into lists based on several factors including, when they apply or what stage they are within the recruitment process. The overall view of the candidate is very informative and I am able to see information like the candidates phone number of the candidates location without having to open each file. With the "Candidate tab", I am able to put in key resume search words to help narrow my search. When I come across duplicate candiates, the system is very quick in combining the profiles and it only takes a couple clicks within the same window to combine multiple duplicate profile. I like the overall view and reporting capabilites of JazzHR. I'm able to pull data on how well each of the roles are perfoming and share insights with the team so they can make changes to the job postings.

The best part of JazzHR is the messaging capabilites. I am able to send automated messages and schedule them to arrive in candidates inboxes at an appropriate time from the time they apply for the role.

What do you dislike about JazzHR?

There is not much that I don't like, however I would be interested in seeing if the "discussions" could somehow be linked to Slack for quick feedback from clients who have a preference to other discussion tools.

What problems is JazzHR solving and how is that benefiting you?

I'm able to screen lots of candidates in a short amount of time. I'm able to action other team members with the @tab in the discussions. I'm able to upload files and documents for the candidate so there is a centralized place one can look to find information about a candidate and their progress in the recruitement processe.

Jonathon H.
JH
Recruiter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

"Easiest to use ATS!"

What do you like best about JazzHR?

It is so user-friendly, and easy to use! The front end/UI is great as well!

What do you dislike about JazzHR?

I wish it would group candidates that applied multiple times, on its own, instead of having to merge profiles, but other than that, it's excellent!

Recommendations to others considering JazzHR:

It is the best ATS I have ever used; I would recommend this to anyone!

What problems is JazzHR solving and how is that benefiting you?

The benefits I have seen have just been how easy it is! Going from when the candidate applies, to moving them through the process, it is the easiest ATS I have used!

Verified User in Staffing and Recruiting
AS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Rating Updated ()

"JazzHR is awesome! This ATS makes hiring easier."

What do you like best about JazzHR?

JazzHR makes recruiting easier! It's very intuitive and easy for the user to learn initially. Any time consuming tasks that you may have had to do with previous applicant tracking systems are eliminated by using Jazz. You can customize the system fairly easily by creating your own workflows, email messaging etc. It also merges profiles together if candidates apply to more than one role so you can see what they have been considered for previously. I also like the discussion feature in the system - it makes communication amongst the team regarding candidates seamless. Any recommendations I have had for the system have ended up on their product team's roadmap. I also like that JazzHR tracks all communications with the candidate amongst the team.

What do you dislike about JazzHR?

No complaints - JazzHR is my preference if I were to choose an applicant tracking system. Like any technology, I have run into the occasional bug, but the JazzHR support team is always on top of investigating anything that I flag to them.

What problems is JazzHR solving and how is that benefiting you?

It eliminates a lot of manual effort. When you post your role on the system, it will synch with other major job boards like Indeed so you don't have to manually post. You can also tell how your sources are performing - for example if you post to a job board, you can create a custom link and see where the candidate applied through & also where they ended up in the hiring process.

FR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"Onboarding Done Right"

What do you like best about JazzHR?

JazzHR not only automates the onboarding process but it does so in a seamless fashion. By allowing the user to integrate their existing corporate tools (Calendly, Indeed, Salesforce, etc.), JazzHR slides into your existing workflow without missing a beat. I've found myself on multiple instances thinking, "Oh, I really wish that I were able to do X", only to find that that "X" is a functionality that already exists! Also, The customer support team is responsive, knowledgeable and super friendly. I LOVE JazzHR!

What do you dislike about JazzHR?

The main drawback for me is that JazzHR is only available on an internet browser. I wish that there were an iOS/Android application that I could use to access my JazzHR account on the go. This way I can constantly monitor the addition of candidates in the pipeline wherever I go.

Recommendations to others considering JazzHR:

If you're looking for an easy-to-use software to streamline your onboarding process, then JazzHR is the solution. It's customizable to all of your needs and will help you in places that you didn't know it was required!

What problems is JazzHR solving and how is that benefiting you?

JazzHR is allowing me to reallocate company resources that are better utilized in other spaces. The initial screening process for all of our candidates is now automated and frees up our employees to take care of other tasks. Additionally, this resource availability allows for us to generate all new tasks for employees to complete as a part of the onboarding process.

Kelly P.
KP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic

"We love using JazzHR!"

What do you like best about JazzHR?

We love the ease of use and reporting functionalities the best. Having used many ATS' in the past Jazz stands out as being extremely user friendly and non-complicated. At the same time, it has all the bells and whistles you would want with the capability to share and vote on candidates, workflow helpers and integration with many job boards and social media sites.

What do you dislike about JazzHR?

I wish I could have all my client accounts in my portal open at the same time. I wish they had a live person I could speak with when I have a problem. Having said that, they have been top notch and very responsive via email and live chat.

Recommendations to others considering JazzHR:

Consider all the integrations when deciding on JazzHR.

What problems is JazzHR solving and how is that benefiting you?

Jazz makes communication with our clients regarding candidates easy for everyone. The scheduling functionality takes steps off our process and saves us time. We find our clients like to have their own Jazz accounts after using the system.